Firefox crashes when using certain websites then wont open again until i restart my laptop

whether iam using facebook, theawesomer.com, thechive.com, websites with videos or pictures, my mozilla firefox crashes without any warning and then i cant open it again until i restart my laptop

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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Firefox crashing when loading certain websites

Hi All,
After updating my firefox to the latest version (3.6.12), the browser frequently crashes on cerain websites. In particular, when i visit www.scottishproperty.co.uk. I think it may be flash related but im not sure.
I have tried the following but it has not solved the issue:
1. Followed the artice on this site for firefox crashing on certain pages
2. Uninstalled firefox and reinstalled it
3. sent error reports to firefox - but when i go to About:crashes no reports are show.
Can anyone please advise?
When i try the same url in IE, it works as normal.

If you still have problems with crashes please
# read the article: [[firefox crashes]]
# if you have problems with crashes and are using Fireox's safe mode
#* please navigate to'' about:crashes''
#* post a couple of recent CrashIDs into your next message
Are you restricted to using Firefox in [[safe mode]] in order to prevent crashes?

Firefox crashes when loading certain pages. ID: d9839212-23dd-4214-94a1-8a7db2100704

Firefox crashes when loading certain pages. Often pages with video content
== Crash ID(s) ==
ID: d9839212-23dd-4214-94a1-8a7db2100704

The crash reports indicates the crashes may be caused by a file named mcbrwctl.dll, that file is part of McAfee Site Advisor. Try disabling the McAfee Site Advisor to see if that stops the crashes.
To do that, in the Tools menu select Add-ons to open the add-ons manager. Select the Extensions panel, then in the list of extensions select McAfee Site Advisor then click on the Disable button. Re-start Firefox to complete the process.
For info McAfee Site Advisor has caused various problems with Firefox for quite a few people.

My keynote has frozen and wont open but the saved version wont open either. if i restart my laptop i am afraid that it will erase my work. please help me

my keynote has frozen and wont open but the saved version wont open either. if i restart my laptop i am afraid that it will erase my work. please help me

Try this repair for Keynote 6.2, ensure you complete all the tasks and in the order shown:
1
delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2
empty the trash: Finder > Empty Trash
3
Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
Let the Mac fully boot up, it will take longer as the OS is repairing the drive
4
when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5
when complete, restart the Mac normally, Apple menu > Restart
6
install Keynote from the Mac App Store
let us know if this helped

Firefox crashes when too many (3) tabs/windows open

Firefox crashes if too many tabs (3) are opened, if 2 browser windows are open, in Yahoo mail (deleting npYState.dll did not fix it) and does not give me a crash report. Internet explorer is not having problems like this.
== This happened ==
Every time Firefox opened
== After downloading 3.6.6

Go to the address '''about:crashes''' and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.
Or you can go to '''Start''' and type in the Vista search box '''%APPDATA%''' then click on '''Roaming''' then go to '''Mozilla>Firefox>Crash Reports>Submitted''' then open the .txt files and copy the Crash report ID that starts with '''bp-xxxxx-xxxx'''

Firefox crashes when using Google as startpage

Firefox crashes and gives me a general error mesage that it had to close down for certain reasons.
This only happens when I use Google as my startpage.
If I use any other website as startpage all works well and I can go to Google from there and everything works.
In short: FF crashes at start-up only when using Google as starpage, I see the Google page very briefly and then FF crashes.
I would realy like any solution because I have always used Google as startpage and want to keep it that way without having to start with i.e. altavista and go to google from there.

A possible workaround for now is to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
More here:
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers

Firefox crashes when accessign certain sections on Ebay

When going to ebay.com and accessing certain sections, "Selling Manager Pro Summary" in particular, Firefox crashes.
It does not crash on the main page, only on that particular section.
We have tried deleting history, cache and cookies and it was working OK for a while and then started to crash again.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Firefox crashes when a certain phrase is on a webpage.

Ok, Im using Firefox 3.6, and for some reason, firefox crashes every time I go to a webpage containing the phrase B i g_B a n g_T h e o r y (spaces in between are so my firefox wont crash...).
I tried searching for the phrase on internet explorer, that crashed too.
I determined that "theory" has nothing to d with the problem, and that the crash only occurs when the words "B i g_B a n g" are on the page (with no spaces or underscores...)
When firefox/IE crashes, its not a traditional crash. there is no error message or javascript popup, the page simply closes out, as if I had pressed alt + f4.
also, the page containing the problem phrase doesnt crash if it is in a background tab.
Any ideas whats wrong?

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Firefox crashes when I right click then click on "Send Link"

When I right click to send a link to the page I am on via Thunderbird, then click on 'Send Link' Firefox crashes. This is using Windows 7 home edition, on this computer. My first post was on another computer and I am using 7.0.1 on this one that crashes as described above.

1) You should update to Firefox 7.0.1
2) Please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Firefox crashes when using Adobe Flash

I am using the newest version of Firefox (5.0.1) and the newest version of Adobe Flash (10.3.183.5) without any other add-ons. For some reason Firefox keeps crashing when playing Flash. Anything from Youtube, Flash webpages, online games, etc. It's not just the Flash add-on that crashes, but the entire browser.
I have to force it to close it via Task Manager (Windows 7 Professional).
When looking at the crash reports (about:crashes), it says there are none.
I have tried restarting, uninstalling both add-on and browser and I have even reinstalled my entire operating system. Nothing has changed.
This is obviously not my fault. Please fix this.

Hi roy6640,
Have you looked at the Knowledge Base articles [[Troubleshooting plugins]] or [[Using the Adobe Reader plugin with Firefox]]? There is some good information in there. You may want to try reinstalling the plugin as well or updating it if it is out of date.
Hopefully this helps!

Firefox crashes when using multiply tabs

When using multiply tabs Firefox crashes I get the not responding message and something to do with a script error etc. Is there anything I can do

can you check this issue on Firefox 9?
* getfirefox.com

Firefox crashes when using adobe reader retriving pdf files

For instance when I tried to get a pdf file from the IRS web site using adobe reader firefox crashes it also does the same thing on other sites with pdf files what would be the problem and how could I resolve this issue.

Hi roy6640,
Have you looked at the Knowledge Base articles [[Troubleshooting plugins]] or [[Using the Adobe Reader plugin with Firefox]]? There is some good information in there. You may want to try reinstalling the plugin as well or updating it if it is out of date.
Hopefully this helps!

Why does my iPhone 6 plus crashes when on certain websites on safari

mmy phone always crashes on certain websites whilst using safari. I have downloaded another browser and instead of crashing the whole phone it is only the browser that crashes. all my software is up to date and I have tried resetting the phone and nothing has helped. Also my pop up blocker doesn't work.. if anyone else has had this problem please help!!
Thankyou

mmy phone always crashes on certain websites whilst using safari. I have downloaded another browser and instead of crashing the whole phone it is only the browser that crashes. all my software is up to date and I have tried resetting the phone and nothing has helped. Also my pop up blocker doesn't work.. if anyone else has had this problem please help!!
Thankyou

Firefox crashes, Firefox crashes when loading certain pages and Firefox crashes when you exit.

I have listed the problems and solutions I have try at here:
http://www.mylot.com/w/discussions/2472332.aspx

Did you try a new profile with all extensions and maybe plugins as well disabled?
See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, just like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)

Photoshop CS5 crashes when using certain function

Hi,
I have just downloaded the trial version of Adobe CS5 and it appears to crash when you use specific tools. Particularly the program crashes when I try to perform a photomerge or view System Info. There is no exact error message except a generic message that says Photoshop CS5 stopped operating correctly by Windows. I have tried both the 64 bit version and 32 bit version and have performed a reinstall with no sucess. I believe I might stand a better chance with a deletion of the registry entry but am not sure what values I should delete upon the next reinstall.
The other issue I have is that Photoshop CS5 seems to detect my 2nd GPU and not my primary GPU which does not allow me access to hardware acceleration along with the display profile for the third monitor. Is there a way to have Photoshop CS5 only access one GPU and not another one (the task is only being executed on the monitors being driven by the one GPU)?
System Info:
OS: Windows 7 Ultimate 64 Bit
CPU: Intel i7 920
RAM: 6GB Triple Channel DDR3
Graphics card (primary): ATi 4870 512MB GDDR5
Graphics card (secondary - driving third monitor): Nvidia 6600GT 128MB
No Anti-virus program or firewall is installed on this PC. No other tasks are operating when I perform the specified tasks above.
Thanks in advance.

Sorry to make this thread so hastly, but I resolved the issue. I simply disabled my 2nd video card and it is now operating properly. Not happy about having my 3rd monitor disabled (run all other tasks not linked to Photoshop in there) so hopefully this will eventually be addressed in the future.
Thanks.

Firefox crashes when using certain websites then wont open again until i restart my laptop

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