Firefox crashes when yougo to print a web page?

After recent Windows updates (KB2502285/2485376/2479628/2467023/2454826/2425227/22393802) for Windows 7 32 bit applied to my computer on the 10th February 2011, all my browsers, Firefox, IE9 and Chrome all crashed if you tried to print a web page, go for a print preview or page set up. Only Opera was unaffected. I have uninstalled all the above Windows updates and lo and behold Firefox prints normally. I did a mass uninstall so I don't know which one of the above is the culprit, so hope someone can help me.

I filed a bug for this crash as it has been reported on Mac machines and all of the comments are either printing a webpage or printing a print button.
If I may ask are you using File > Print or is there also a print icon?
Another question for investigation is do you have print_printer?
In order to change your Firefox Configuration please do the following steps :
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''' to continue to the about:config page.
#right click new > string and enter name : print_printer and for value : enter the name of your printer with without the quotes, then OK.
Please post back with the results. Thank you!

Similar Messages

Firefox crashes when trying to print a certain page

I process orders placed on our web site. As soon as I updated to v6.0 and then V6.0.1 at a particular page when I need to print out invoices (and only on this page - I print two other pages as well during the processing) firefox crashes when trying to print all, print one page or print preview. It is not every single time but most times. I never had this problem in any earlier version.
It happened in safe mode as well.
If it wasn't for the group tabs which I love in v6 I would go back to v5.0 as it is quite inconvenient and costs me extra time to have this happen. I have to display each of the invoices individiually and print them which never causes a crash.
I have submitted fourteen reports:
bp-66c1f741-c468-4281-a7b6-c04402110904
bp-57fc6542-ce0c-4074-a73b-1f7212110901
bp-31d79290-7da3-4fd3-9e63-0a6f32110829
bp-e7e38adf-c46b-4e32-8ece-2019a2110829
bp-c8cf5bc2-b6b0-4609-8891-edeae2110829
bp-bbf53d40-28a6-46d9-974e-cd07a2110825
bp-27d117d4-7504-449a-b3d2-b6aea2110825
bp-e376a370-cf25-4f61-9b1c-efdcc2110825
bp-2babf3dc-37ae-40c5-8402-7c81c2110825
bp-b52e8582-30b1-4b93-866f-912632110823
bp-e976aab0-69a4-45e3-bf29-935712110823
bp-7695be1b-55bf-4eed-99a8-7bd4a2110823
bp-1645b426-4e48-47e8-ac2d-1326c2110823
bp-de55d693-c91c-4943-b3aa-eeac52110823
Any help you can give would be appreciated. If I can give any more help please ask - [email protected]

The crash IDs that you posted are a crash with the Flash plugin.
*https://crash-stats.mozilla.com/report/index/9125d0a3-fdd7-4b3d-8493-db8752120331
Do the pages that you try to print have Flash content on them?
*https://support.mozilla.org/kb/Troubleshooting+plugins
*http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Firefox 31.0 bug - FF crashes when trying to print Amazon web pages

Using Mac OS 10.6.8. Firefox crashing issue just started occurring for me after updating to FF 31.0 on 8-5-14. Prior to that FF has always worked perfectly for me with no printing issues or any other issues. Luckily FF does not crash when printing anything else. All other web pages work well so far except for Amazon.
Tried many different listings on Amazon but I get the same result; instant crash. Command P brings up the Print Window successfully, but as soon as I make the choice to Print, Preview or Save as a pdf, FF crashes. (By the way, my Safari browser works perfectly when printing these same web pages on Amazon. No crashes.)
Tried every single one of the Help suggestions regarding the printer settings, preferences, and other help suggestions for crashing issues but they made no difference at all. Cleared my FF cookies and cache, cleared my system and user caches, updated Flash Player and checked that all plugins were up-to-date, ran Disk Utility to repair permissions, and reset PRAM, but no luck.
Decided to reset FF last night but that resulted in no change at all. FF still crashes when attempting to print from Amazon. I reported this issue to Amazon, and they said they would contact Mozilla about it too. Thank you.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox crashes when we go to different web pages, but not specific to any specifc ones, just web pages in general. How do we correct this issue?

When we go to different web pages, we get an onscreen message stating firefox has stopped working. Most of the time firefox does restore the pages and tabs, but sometimes it does not. How can we fix this problem?
== Crash ID(s) ==
There are none.

Please give me the crash report ID. Press '''CTRL+ L''' to Go to the address bar then type '''about:crashes'''.
Copy and paste the entire page here and I will be able to figure out your problem

Firefox 30.0 and 31.0 crashes when trying to print a web page

Whenever I - or any user in our work environment - try to print a webpage from Firefox, the application crashes. We are all running OS X 10.9.x
AdapterDeviceID: 0x fe9
AdapterVendorID: 0x10de
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
BuildID: 20140605174243
CrashTime: 1406125575
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1405014930
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fe9GL Layers! GL Context? GL Context+ GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 777
StartupTime: 1406124815
Theme: classic/1.0
Throttleable: 1
URL: https://www.google.com/search?q=hrhah&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a&channel=fflb
Vendor: Mozilla
Version: 30.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Here is the link to the full crash report:
https://crash-stats.mozilla.com/report/index/da264dd5-5d4c-4d6a-89f9-208b22140723
I have already tried reinstalling the printers/drivers. I also tried running Firefox in safe mode, and the issue still persisted.
I installed Firefox 29.0, and the app does not crash upon trying to print.
I have been unable to find any helpful information on this issue. Please advise as to how this can be resolved. Thank you.

I filed a bug for this crash as it has been reported on Mac machines and all of the comments are either printing a webpage or printing a print button.
If I may ask are you using File > Print or is there also a print icon?
Another question for investigation is do you have print_printer?
In order to change your Firefox Configuration please do the following steps :
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''' to continue to the about:config page.
#right click new > string and enter name : print_printer and for value : enter the name of your printer with without the quotes, then OK.
Please post back with the results. Thank you!

Firefox crashes when trying to send a web page link.

The questions says it all. I've tried three times to send a web page link and each time I got a Microsoft error message and Firefox closed.

I filed a bug for this crash as it has been reported on Mac machines and all of the comments are either printing a webpage or printing a print button.
If I may ask are you using File > Print or is there also a print icon?
Another question for investigation is do you have print_printer?
In order to change your Firefox Configuration please do the following steps :
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''' to continue to the about:config page.
#right click new > string and enter name : print_printer and for value : enter the name of your printer with without the quotes, then OK.
Please post back with the results. Thank you!

Firefox crashes when trying to print to wireless printer, printer work fine in windows.

Installed wireless printer - works fine when printing in windows but firefox locks up and crashes when trying to print something from website.

See this: 
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

I only get a blank page when trying to print a web page

I have looked up how to print a web page and did exactly as shown on the screen (I did select my printer) but when I want to print a Web page I only get a blank page. I also cannot save as PDF in the Print Dialog Box because I get a blank page there too.
I have tried to disable all my add-ons and extensions and re-enabling them one by one and it did not change anything.
Although I did not specifically notice the exact date, I feel this has been happening since I have upgraded to Mac OS 10.6.4

Wow! After several different attempts to solve my printing problems , the one that worked was the suggestion that I hit "Reset Firefox" button on the Troubleshooting Information page. Once I did that and got back in I was able to print pages correctly. Thank you for all your help and patience.
-Eric

Firefox crashes when trying to print with new hp 8500a printer

works fine with windows explorer and eprints form ipad just crashes when you try to print from email in firefox

Is the HP Smart Web Printing extension installed in Firefox? 
orange Firefox button > Add-ons, then select Extensions 
If an extension by that name is there, disable it and see if that was causing Firefox to crash. Some users have reported a crashing problem related to that extension.
If not that, see this: https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash
Type '''about:crashes''' in the URL bar and hit Enter. 
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

My firefox crashed when upload file on our web based application. This happen on two PC, even during firefox safe mode the problem still exist. But the problem

Dear All,
My firefox (version 23 on win 7) crashed when upload file on our internal web based application. This happen on two PC, even in firefox safe mode the problem still exist. So, my first conclusion the problem nothing to do with extension. here the crash ID https://crash-stats.mozilla.com/report/index/81220865-36c0-4e10-a484-6d27e2131023 and https://crash-stats.mozilla.com/report/index/86d2b779-9730-4d2c-b276-a86d42131023. I wonder if this happen because jquery modul in our web based application. But when I tried on my laptop, the problem dissapear. I tried to replicate same situation on different server, I mean I put the exact same application source to other server, never meet the same problem. Thus, I suspect may be it related to antivirus that installed in our network which is kaspersky. I am googling, never meet the clue.
If you meet the same problem, please help me.
I am so sorry for my poor english.
Him Him

The crashes are a problem with the winhadnt.dll file (OCular Agent from TEC Solutions Limited) as you can see in the crash reports.
*http://www.freefixer.com/library/file/winhadnt.dll-52397/

Firefox crashes when attempting to print to a Canon ImageClass D680 all-in-one unit.

I can print just fine to the Canon ImageClass D680 all-in-one unit from an Internet Explorer browser. Firefox crashes every time. The printer is connected to a Dell Optiplex 755 SFF via USB A-B std printer cable, on a WXP O.S. Using the latest release of Firefox, downloaded on 6/23, but hasn't worked in 3 or 4 months. There were NO add-ons when tested on 6/23.
== This happened ==
Every time Firefox opened
== 3 or 4 months ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

Guigs2, thanks for the response. Yes, I can save the content of the webpage, then copy to another program for printing, but the drill within FF was much easier & direct (of course). Do you expect a fix for the identified bug, or is this the end of the road? If/when there should ever be a fix, how will I know of it? Thanks again.

Firefox Crashes When Trying to Print?

Firefox crashes every time I try to print a webpage.
I have tried resetting firefox, resetting user profiles and preferences, system restarts, and even a full re install..
As soon as I click CMD+P or print throug the menu, it crashes and gives me the following errors:
https://crash-stats.mozilla.com/report/index/5971a510-811a-4c83-b019-640372140815
https://crash-stats.mozilla.com/report/index/c5945bed-d093-4f8f-942f-a10892140815
https://crash-stats.mozilla.com/report/index/0f84cf14-14fe-4a72-b87e-1b6e62140815

All of your crash reports show;
Signature CoreFoundation@0x12a1f
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Firefox hangs occassionaly when trying to print a web page

I am running Windows XP and Firefox version 3.6.8. Occasionally when I select print on the file menu to print the current web page, Firefox hangs as soon as click the OK button on the print dialog box. The printer is connected to my local network and other apps can print to it. Sometimes after a long wait (5 mins or more), the operation will complete and Firefox unhangs. Other times it never recovers and I have to end Firefox and restart it.
== This happened ==
A few times a week
== I don't remember exactly - could be a year or so.

Wow! After several different attempts to solve my printing problems , the one that worked was the suggestion that I hit "Reset Firefox" button on the Troubleshooting Information page. Once I did that and got back in I was able to print pages correctly. Thank you for all your help and patience.
-Eric

Firefox crashes when trying to print from Scotiabank

I have a client who's firefox crashes every time she tries to print bank statements from Scotiabank.ca. It works fine on IE or Chrome. I've tried opening Firefox in safemode and uninstalling/reinstalling... same issue.

In safe mode and with all plugins disbled recreate the problem by printing and then navigate to about:crashes and let us have the crash ID (begins '''bp-''') please paste that into your reply.
Note the Crash ID is converted to a link by forum software after the post is made.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox crashes when trying to print off the internet. What to do?

Using Mac OS10.4.11, Firefox 3.6.12. Recently deleted a number of cookies. Since then, Firefox crashes whenever I try to print anything off of the internet. Is there something I can try to correct the problem short of reinstalling Firefox?

See this: 
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Firefox crashes when yougo to print a web page?

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