Firefox crashes whenever I click on the "Advanced" tab of the options menu.

My proxy settings were changed by a virus. I have removed the infection, but I cannot enter the advanced options menu to change them back. Every time I open the options menu and click on the advanced tab, Firefox immediately crashes. I have already tried un/reinstalling the program, and running firefox with addons disabled, but none of them keep it from crashing. The crash id's are different each time as well.

Try to clear the cache.
Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
You may need to clear the files in the cache location as seen on the about:cache page manually.
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

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    You don't need to upgrade your software.  But if you're struggling with Spry, IMO you should cut your losses and switch to something better for the longrun.
    If you have a budget to work with, I highly recommend Project Seven's Pop-Menu Magic 3.  It's easy to use in DW CS4, 5, 6 or CC.  More importantly, it's bullet proof and works in all devices. 
    Pop-Menu  Magic3 by PVII (commercial DW extension)
    http://www.projectseven.com/products/menusystems/pmm3/index.htm
    If you don't have a budget to work with, you can roll your own menus with jQuery plugins.  A bit more effort on your part, but they perform better than Spry.
    jQuery Superfish
    http://users.tpg.com.au/j_birch/plugins/superfish/
    jQuery MegaMenu2
    DEMO:
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    DOWNLOAD:
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    i have the same problem with the above..firefox is running too slow with the games in facebook..but it runs good when browsing my updates, msgs, photos...firefox is totally opposite of IE..IE is faster with the games and slow while browsing..i love to use mozila but when i do games it really pisses me off...hope you could help me..

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    after 20 seconds of waiting, I get this message:
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    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
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    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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    Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
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    Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
    Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

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    *http://en.wikipedia.org/wiki/Screenshot
    *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
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    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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    -> '''Is my Firefox problem a result of MALWARE ??'''
    * Popups Not Blocked - http://kb.mozillazine.org/Popups_not_blocked
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    * Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
    * SuperAntispyware - http://www.superantispyware.com/
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    * Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
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  • Firefox keeps crashing whenever I restart it. This is what the report says:

    Firefox keeps crashing whenever I restart it. This is what the report says:
    Accessibility: Active
    AdapterDeviceID: 0x0166
    AdapterDriverVersion: 9.17.10.2932
    AdapterSubsysID: 10cc1043
    AdapterVendorID: 0x8086
    Add-ons: %7B54FBE89E-C878-46bb-A064-AB327EE26EBC%7D:3.5,%7B62DD0A97-FDD4-421b-94A5-D1A9434450C7%7D:2.6,%7BDE1C78C1-2762-47f6-A1D9-1B7866FE7EB4%7D:2.0,%7BCA8C84C6-3918-41b1-BE77-049B2BDD887C%7D:2.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1,%7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:7.3.16540.9015
    AvailablePageFile: 11195166720
    AvailablePhysicalMemory: 4366184448
    AvailableVirtualMemory: 2745049088
    BIOS_Manufacturer: American Megatrends Inc.
    BlockedDllList:
    BreakpadReserveAddress: 68419584
    BreakpadReserveSize: 41943040
    BuildID: 20141106120505
    CrashTime: 1417268395
    EMCheckCompatibility: true
    EventLoopNestingLevel: 1
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1415776284
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 10cc1043, AdapterDriverVersion: 9.17.10.2932
    Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0de9, AdapterSubsysID2: 10cc1043, AdapterDriverVersion2: 9.18.13.697D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 160
    StartupTime: 1417268285
    SystemMemoryUsePercentage: 48
    Theme: classic/1.0
    Throttleable: 1
    TotalPageFile: 16939556864
    TotalPhysicalMemory: 8470732800
    TotalVirtualMemory: 4294836224
    URL: file:///D:/E-Texts/POE/EUREKA.htm
    Vendor: Mozilla
    Version: 33.1
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    useragent_locale: en-US

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    If you want to learn more about Flashback, see About the Flashback malware.
    (Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

  • When I have more than one tab open, if I click on a picture to view, when the window opens to view the photo, firefox crashes. I also notice while looking at a web page, the pinned tabs to the left of the bar are constantly reloading for some reason.

    When I have more than one tab open, if I click on a picture to view/enlarge, say eBay, and I click on the items photo to enlarge it, when the window opens to view the photo, Firefox crashes. I also notice while looking at a web page, the pinned tabs to the left of the bar are constantly reloading for some reason, The green circle starts going round and round for no reason even though the tab is not being viewed. Both problems seem to have started after the last software update.

    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * https://support.mozilla.org/kb/Firefox+crashes

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