Firefox crashes - will not start at all

If I try and start Firefox all I get is the Mozilla Crash Reporter, if I try and restart Fireofox from the Crash Reporter screen all I get presented with is the Mozila Crash Reporter again. If I try and submit a crash report the Crash Reporter states "there was a problem submitting your report", hence no crash ID available.
The issue started when I updated my old, maybe version 5, Firefox with version 9, since then I have been unable to start Firefox.
I have tried unistalling Firefox, including deleting personal settings, and restarting the PC in between deleting Firefox and attempting to reinstall it. None of this works. Firefox will also not start in safe mode.
Mozilla Crash Reporter details added to the below Troubleshooting Information info box.

Does Firefox start if you boot Windows in Safe mode (press F8 on the boot window)?
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up
*http://kb.mozillazine.org/Firefox_crashes
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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