Firefox crashing on numerous different pages, including a large number of Firefox support pages making it hard to troubleshoot

crash information is identical for every single page that it crashed on:
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 2.0.0.4094
Application Timestamp: 4d8374f3
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 000633c9
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 3081
Additional Information 1: 06ca
Additional Information 2: 9b80fe42f64c83bdd460f4e70ca03ade
Additional Information 3: cde7
Additional Information 4: 0f8498bbc7d7d70cc73ca1251d333129
getting to be a real pain to try and do anything, i would normally search for solutions online except that it crashes so frequently, including the main firefox support page...(https://support.mozilla.com/en-US/home)

It sounds like you have Firefox set to open your windows and tabs when you re-open Firefox.
Let's try to fix this thoroughly so you don't have future problems:
* [[Troubleshoot Firefox issues caused by malware]], run these scanners
* Start Firefox up in Safe Mode, do you still have all these extra windows? [[Troubleshoot Firefox issues using Safe Mode]], try to close the windows and tabs.
* If Safe Mode fails, reset Firefox. [[Refresh Firefox - reset add-ons and settings]]
* Install https://addons.mozilla.org/firefox/addon/ublock to prevent future ads and pop-ups.
* Make sure you have a good anti-virus installed. If you don't, I'd suggest http://windows.microsoft.com/windows/security-essentials-download

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<pre><nowiki>2ae72f48-a6a2-4072-8319-3181362da9b6 1/8/2014 8:03 AM
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Firefox crashing on numerous different pages, including a large number of Firefox support pages making it hard to troubleshoot

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