Firefox crashing on scripts

I have Firefox and it is locking up, freezing and crashing when I open it. Non responsive scripts. I have uninstalled and reinstalled. Disabled graphics accelerator, Reset to default through Firefox troubleshooting information.. IT still is not working. Never had a problem like this on other computers. I only have java and adobe installed and all up to date. Still does it in safe mode also. What steps can I take to resolve this issue.
Thanks for any help

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Do a malware check with some malware scanning programs on the Windows computer.<br>
Please scan with all programs because each program detects different malware.<br>
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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  • I get this error message before Firefox crashes A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can co

    Can you help? Thank you for all you do.
    Kimberly
    I get this message and then firefox crashes all while I am in google calendar accessing the tasks menu in google calendar through my gmail account
    A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
    Script: resource://firefox-at-gingersoftware-dot-com/api-utils/lib/loader.js -> resource://firefox-at-gingersoftware-dot-com/api-utils/lib/sandbox.js -> resource://firefox-at-gingersoftware-dot-com/api-utils/lib/content/content-proxy.js:776

    If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    *You can open the <b>about:crashes</b> page via the location bar, like you open a website.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox then see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
    *https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
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    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.org/kb/Firefox+crashes
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    Try to set the network.http.spdy prefs to false on the <b>about:config</b> page.
    *network.http.spdy.enabled
    *network.http.spdy.enabled.v2
    *network.http.spdy.enabled.v3
    *http://kb.mozillazine.org/about:config

  • Firefox crashes whenever I try to access Google Docs

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    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
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    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
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  • How to solve firefox crashing and continuous "unresponsive script" messages?

    I've had this issue for a couple days now. When in firefox and having multiple tabs open, the tab that I am on will freeze and an "unresponsive script" message will come up. When I only have one tab open, the browser will shut down completely without any message. I have already tried disabling all of my plugins, allowing the script to run longer, restarting firefox, and even uninstalling and reinstalling firefox. None of these seem to work for me. Does this mean I have a virus? Are there any other things I can try or should I have this looked at?

    Try this for your mac computer:
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    #'''(OS X 10.6 or previous)''' Click the '''Finder''' icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.<br>'''(OS X 10.7 or above)''' Click the '''Finder''' icon in the dock. On the menu bar, click the '''Go''' menu, hold down the '''option''' or '''alt''' key and select '''Library'''. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
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  • Every Time when window restart Firefox crashed and stop script tabbrowser.xml

    Firefox gets hanged and showing this browser/content/tabbrowser.xml 2425 error whenever restart windows and start firefox.

    I noticed you put Firefox crashed in your title. Can you see if you have any reports submitted by following the steps below?
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
    [[Image:SubmittedCrashReports-Win7|width=520]]
    <br><br>
    Also, your description of the problem is too vague and is most likely caused by an extension. Please do the following:
    *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
    Now, a new tab containing your troubleshooting information should open.
    *At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
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  • Firefox crashing when closing tab -- no Norton

    I've got an old version of Firefox, as it's the only version that works in tandem with Greasemonkey for a script I need for work. I've never had any problems with it, and I've been using it for years.
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    Windows 7 SP1 (32 bit)
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    Add-ons: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.9,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20110512W,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.8.20090123.1,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.19
    BuildID: 2010031422
    CrashTime: 1364405012
    InstallTime: 1281969785
    ProductName: Firefox
    SecondsSinceLastCrash: 703
    StartupTime: 1364404319
    Theme: classic/1.0
    Vendor: Mozilla
    Version: 3.0.19
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    Hi, ideato. Thanks. I have tried updating before, but unfortunately any FF version beyond 3.x.x breaks my Greasemonkey script. And I know what you're saying, that my version is old, but the point is, it's been working perfectly on my machine for years. This problem has suddenly just appeared recently. So it isn't some old, unsupported bug, but a recent issue on my machine that I can't figure out.
    If I could just know from the crash report if there's some conflict or the like that's causing this, then I could uninstall the offending program/process/add-on.

  • Firefox crashes when using multiply tabs

    When using multiply tabs Firefox crashes I get the not responding message and something to do with a script error etc. Is there anything I can do

    can you check this issue on Firefox 9?
    * getfirefox.com

  • [solved] What's the way to diagnose Firefox crash?

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    Last edited by xtian (2015-03-26 21:29:50)

    alphaniner wrote:... you could install NoScript
    That did the trick. `$coredumpctl` only showed firefox,
    Thu 2015-03-26 16:00:00 EST 4051 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 16:00:01 EST 5661 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 16:08:34 EST 6466 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 16:08:37 EST 6358 1000 1000 11 * /usr/lib/firefox/firefox
    Thu 2015-03-26 16:09:43 EST 6660 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 16:09:43 EST 6554 1000 1000 11 * /usr/lib/firefox/firefox
    Thu 2015-03-26 16:20:15 EST 6689 1000 1000 11 /usr/lib/firefox/firefox
    Thu 2015-03-26 16:20:16 EST 6888 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 16:54:22 EST 1327 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 16:54:28 EST 1207 1000 1000 11 * /usr/lib/firefox/firefox
    Thu 2015-03-26 17:06:48 EST 2194 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 17:06:49 EST 1770 1000 1000 11 * /usr/lib/firefox/firefox
    Thu 2015-03-26 17:20:31 EST 1685 1000 1000 11 * /usr/lib/firefox/plugin-container
    Thu 2015-03-26 17:20:35 EST 1207 1000 1000 11 * /usr/lib/firefox/firefox
    I turned off plugins, and the problem kept happening.
    After fiddling around with NoScript, I found evidence of what I expected. The host's own script was causing the trouble. With some more investigation and maybe firebug I can look for the offending script...
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    Last edited by xtian (2015-03-26 21:30:57)

  • Firefox crashes immediately when I click on the icon

    On 9/21/2011 firefox worked fine. On 9/22/2011 when I clicked on the firefox icon I immediately got the mozilla crash report. In firefox help, under firefox crashes I have followed the steps listed:
    Update Firefox
    Update your plugins
    Update Windows
    Update your drivers
    Update your Internet Security software
    Check for viruses or spyware
    Check to see if the crash happens in safe mode
    The crash still happens in Safe Mode
    The crash doesn't happen in Safe Mode
    Get help fixing this crash
    None of these steps have helped.
    Firefox does crash in safe mode.

    There are quite a few reports with that crash signature:
    *[[https://crash-stats.mozilla.com/report/index/9a19ac34-b249-4e91-b5e3-2a6352110923 Crash Reports in nsSimpleURI::SchemeIs(char const*, int*)]]
    Look like a problem with running JavaScript.
    Does it happen on specific pages?
    Does it help if you disable the JavaScript JIT compiler temporarily as a test?
    Try to set these two prefs to false on the about:config page to disable the JavaScript JIT compiler for scripts on web pages.
    javascript.options.methodjit.content
    javascript.options.tracejit.content
    If you still see the crashes then do the same with these two for Chrome content (browser and extensions):
    javascript.options.methodjit.chrome
    javascript.options.tracejit.chrome
    To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
    If you see a warning then you can confirm that you want to access that page.<br />
    *Use the Filter bar at to top of the about:config page to locate a preference more easily.
    *Preferences that have been modified show as bold (user set).
    *Preferences can be reset to the default or changed via the right-click context menu.

  • Firefox crashes when i clear recent history if multiple tabs are open, is anyone else experiencing this?

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    Windows 7 pro sp1
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    This happens to me too. OS winXP home.

  • Firefox crashes 3 seconds after I open it. What to do?

    I have this problem for a few days, mozilla keeps crashing (even if going in safe mode) and i don't know why, or what to do.
    I just open it, it loads foar a few seconds and then crashes and asks me to send the report. I need help cause I got a few tabs opened whose link I don't remember and It's kind of really important. Hope that I can get them back.
    Here's the report file :
    AdapterDeviceID: 0x71c5
    AdapterDriverVersion: 8.573.0.0
    AdapterSubsysID: 0080106b
    AdapterVendorID: 0x1002
    Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:34.0.5
    AvailablePageFile: 2955689984
    AvailablePhysicalMemory: 801472512
    AvailableVirtualMemory: 1860186112
    BIOS_Manufacturer: Apple Computer, Inc.
    BlockedDllList:
    BreakpadReserveAddress: 52953088
    BreakpadReserveSize: 41943040
    BuildID: 20141126041045
    CrashTime: 1418983575
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1418822377
    Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x71c5, AdapterSubsysID: 0080106b, AdapterDriverVersion: 8.573.0.0
    D3D11 Layers? D3D11 Layers- D3D9 Layers? D3D9 Layers-
    OOMAllocationSize: 4294842314
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 161127
    StartupTime: 1418983563
    SystemMemoryUsePercentage: 49
    Theme: classic/1.0
    Throttleable: 1
    TotalPageFile: 3582136320
    TotalPhysicalMemory: 1594114048
    TotalVirtualMemory: 2147352576
    URL: about:sessionrestore
    Vendor: Mozilla
    Version: 34.0.5
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
    RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
    MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{318BCD30-3A86-4342-A13C-54AA582F4E94}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{318BCD30-3A86-4342-A13C-54AA582F4E94}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2AA0148-DD05-4068-8D3A-C42F1EFF5DCF}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2AA0148-DD05-4068-8D3A-C42F1EFF5DCF}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{7BF6B17A-9847-4D31-BF62-8CD3397CCE99}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{7BF6B17A-9847-4D31-BF62-8CD3397CCE99}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{84985504-1124-42C6-A85F-23D38AF75ED0}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{84985504-1124-42C6-A85F-23D38AF75ED0}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{3017EA1B-0DF1-4816-910C-99D52CA06A09}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{3017EA1B-0DF1-4816-910C-99D52CA06A09}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{73880109-69E1-47A2-AC92-FA7107F9074D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{73880109-69E1-47A2-AC92-FA7107F9074D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{7A18CB7A-920C-42C3-9E30-3FE18AA4331B}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{7A18CB7A-920C-42C3-9E30-3FE18AA4331B}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{20B63566-2194-4320-B592-522B42102D81}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{20B63566-2194-4320-B592-522B42102D81}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    useragent_locale: ro
    Acest raport conține informații despre stadiul aplicației înainte de a se încheia neașteptat.

    We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
    #Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
    #In that text field, enter %APPDATA% and press Enter. An explorer window should open.
    #From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
    #Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
    #Open the most recent 5 files with a text editor and copy the IDs.
    #Paste each ID with '''bp-''' into the reply window on the forums.
    Thanks in advance!
    You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

  • Firefox crashed and quit working and since then crashes when I try to open it; I have tried uninstalling and reinstalling, creating a new profile, and starting in safe mode - what else can I try?

    I don't know how to get to the crash ID since I can't get into the Firefox window to go to 'help'.
    The crash report details:
    AdapterDeviceID: 0322
    AdapterVendorID: 10de
    Add-ons: [email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
    AvailableVirtualMemory: 2043473920
    BuildID: 20110902133214
    CrashTime: 1316129359
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1315428336
    Notes: AdapterVendorID: 10de, AdapterDeviceID: 0322, AdapterDriverVersion: 5.3.1.6
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 95303
    StartupTime: 1316129351
    SystemMemoryUsePercentage: 91
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    Vendor: Mozilla
    Version: 6.0.2
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
    RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    * https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * https://support.mozilla.com/kb/Firefox+crashes
    * https://support.mozilla.com/en-US/kb/latest-firefox-issues
    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
    See:
    * http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
    * https://support.mozilla.com/kb/Mozilla+Crash+Reporter
    * https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
    <br>
    Firefox 8
    * getfirefox.com

  • Firefox crashes every time I launch it making the program unopenable

    At first firefox 4 was fine for about a couple of months then I notcied it crashing all the time, about 30% of the time I open a new tab or page it would crash.
    Now when I opend firefox I get a crash report before the browser has even opened, even if I open a link in outlook it crashes right away. Perhaps it is openeing a page I had open that it just constantly crashes on or maybe the program crashes upon any open page, I am not sure.
    Give me back firefox 3.0 :( (I was forced to post this using IE it is a sad day)
    <pre><nowiki>
    Windows 7 Ultimate 64 bit
    AMD Phenom II X4 3.4 ghz
    G.skill 8GB RAM 1300mhz
    Gigavyte HD6870
    Running applications:
    Norton: antivirus disabled, firewall allowing all connections from firefox.
    Had no problems before version 4.0
    Error details:
    AdapterDeviceID: 6738
    AdapterVendorID: 1002
    Add-ons: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0,{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:5.6,{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}:6.0,{53A03D43-5363-4669-8190-99061B2DEBA5}:1.4.5,{73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0.1
    AvailableVirtualMemory: 3995193344
    BuildID: 20110413222027
    CrashTime: 1307144794
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1305189722
    Notes: AdapterVendorID: 1002, AdapterDeviceID: 6738, AdapterDriverVersion: 8.850.0.0
    D2D? D2D+
    DWrite? DWrite+
    D3D10 Layers? D3D10 Layers+
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 405
    StartupTime: 1307144794
    SystemMemoryUsePercentage: 18
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 4294836224
    URL: jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
    Vendor: Mozilla
    Version: 4.0.1
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    This report also contains technical information about the state of the application when it crashed.</nowiki></pre>

    See:
    *https://support.mozilla.com/kb/Firefox+crashes+when+you+open+it
    What you posted is not a crash report, but only some information about your setup.
    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).<br />
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.<br />
    You can open the <b>about:crashes</b> page via the location bar, like you open a website.<br />
    See:
    * http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)

  • Since updating to mac osx10.6.7 firefox crashes when opening google homepage

    Firefox crashes when opening home page on google. after clicking restore get this is embarassing note if I click on restore once firefox toolbar comes up. I can than access my bookmarks and browse. however it will still crash at random sites, including any firefox help article. as exampl,e on a comics site doonsberry crashed yesterday opened today and crashed again when I went back to yesterdays site.

    * Preferences that have been modified are shown as '''bold (user set)'''.
    * Preferences can be '''Reset to the default''' or changed via the right-click context menu.
    The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

  • Firefox crashes when I pressing Browse button to upload files. The crash-ID is :bp-fcb99cd3-dbc3-4bab-ab00-49b632130409 and bp-b39ac817-7d8f-4f1b-a9e5-9f96e212

    when I want to attach a file in gmail or yahoo mail, firefox crashes with the crash-IDs of bp-fcb99cd3-dbc3-4bab-ab00-49b632130409 and bp-b39ac817-7d8f-4f1b-a9e5-9f96e212
    my windows is 7.

    Hello,
    Unfortunately, I am not able to pull up the crash reports but try safe mode:
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
    * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    [[Image:FirefoxSafeMode|width=520]]
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

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