Firefox did its automatic update, and ever since continues to crash upon opening. Please help!
I've attempted the "fix" as prescribed on their website without success.......
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
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Give it 24 hours. It's been 20 hours so far. Things will get fixed and hashed out.
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Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
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There are a bunch of add-ons that recently were updated, including noscript, adblock, etc. These add-ons were updated successfully and say in the add-on window they will be installed the next time Firefox restarts. There's also a bar that says "restart firefox now" and even when clicking restart firefox, none of the updates seem to load. I had to manually download the noscript the last time to get it to work but alas with the latest update, again, same problems. i tried disabling other plugins with no impact either. Anyone else having a similar problem and does anyone know how to get this resolved?
Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
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You asked what I meant about saving the installer on your PC.
When you go to the iTunes download page:
http://www.apple.com/itunes/download/
And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
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https://discussions.apple.com/thread/4311280?tstart=0
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