Firefox does not close properly making reopening later impossible without rebooting computer.

I live in Texas and my sister lives in Georgia. We are both experiencing problems with closing Firefox. It appears to close properly but when I try to reopen later in the day, my computer tells me that it is still running in the back ground and cannot be reopened. I tried upgrading to the latest version but the problem persists. When I go into Task Manager, I can't find an entry for Firefox to close out.

Press '''CTRL+SHIFT+ESC''' to open Task Manager, go to the '''Processes '''menu, right click on '''firefox.exe''' and choose '''Kill Process'''.
When you finish a browsing session, go to '''File '''| '''Exit '''to close it if the problem persists.
Try disabling the McAfee Virtual Technician plugin via '''Tools '''| '''Add-ons''' | '''Plugins'''.
Update Flash player: [http://get.adobe.com/flashplayer/ Download Flash player 10.2.159.1] See also: [http://www.h-online.com/security/news/item/Adobe-releases-security-update-for-Flash-Player-1228930.html Adobe Security Update closes Zero Day Exploit]
Update Java via Windows Control Panel | Java | Update Now
If the problem persists in spite of the above steps, try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

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Firefox does not close properly making reopening later impossible without rebooting computer.

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