Firefox does not close when exited and I must use system to delete process in order to log in again.

When using either my XP or 7 computer and I exit Firefox and then try to get back in, I get a message that Firefox is already running and I must exit to log back in. I must go to the system to delete the Firefox process before I can get back into Firefox. I am using Comcast as my provider.

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

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