Firefox does not display application icons. Instead I see small box outlines.

When I run an online application, such as Horde Mail, I see no buttons, nor words that are clickable. Instead I see a small box where the button, or clickable-word, should be. The small box is rectangular, is in outline, and has four tiny characters in the middle. What are these? How do I convert them to the buttons they are supposed to be?

Those missing icons are actually supplied by a font that is downloaded from the server (@font-face) as you can see by the little boxes that show the hex code of the characters.
You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).
Make sure that you allow pages to choose their own fonts.
*Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

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Firefox does not display the basic menu line File Edit View etc. How do I get this menu to show. I have tried uninstalling and reinstalling, but that does not help

When I ask for help finding bookmarks, the answer tells me to click on bookmarks as shown in the illustration, but there is no such line displayed on my computer.

'''''"Firefox does not display the basic menu line File Edit View etc."''''': That is the Menu Bar; see below.
'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help) Firefox 3.6.x versions allow the user to hide the Menu Bar. 
*Tap the ALT key or the F10 key, Menu Bar will display, click View, click Toolbars, click Menu Bar to place a check mark next to it, '''''OR'''''
*Press and hold the ALT key while pressing the letters VTM on your keyboard, then release the ALT key
*See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Other Toolbars''', see: https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing 
'''Status Bar''': click View, click Status Bar to place a check mark 
'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars
 
 
'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins. 
 
*Adobe PDF Plug-In For Firefox and Netscape
**Current versions are 9.4.2 and 10.0.1 (aka Reader X)
**More info about version 10 (aka Reader X)
***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.

Mozilla firefox does not display Notepad++ web programming

mozilla firefox does not display notepad++ programming of web page and does not connect css files. Currntly programs using CSS + html5.

Could you check in the lower right corner of Notepad++ what character encoding is being used for your documents. (See screen shot attached.) Some encodings, particularly UTF-16 encodings, have caused other users problems with external content not loading. It is best to use the same encoding for all of your pages, style sheets, scripts, etc.

Newest firefox does not display aspects of simple html web site correctly

Newest Firefox does not display certain web pages correctly whereas Safari does- previous versions of Firefox worked fine.
The web pages are simple html using bumpers to position photos. Several of these pages allow "see through" in these bumper areas of prior page. It appears that Firefox is not releasing its memory of the prior page. Each of these pages is a specific address and should be loaded as a separate solo page. Please look at html pages 10 and 14 of this site. It seems that the code for these bumpers is not being honored and the persistent memory of the prior page is being intermixed. I cleared the cache and reinstalled Firefox with no change in problem.
Please help.
My business is struggling...
Robert Bell
[email protected]

Hello - thanks for your response!
I reinstalled Firefox 7.0.1 - still have the problem.
Cache was cleared.
I tried restarting in safe mode also with no change.
I reinstalled Firefox 6.0.1 - works fine.
I have attached a screen shot showing the problem on 1 of the pages.
These are simple html pages that use .gif bumpers to help position the photos in some cases but not on all of the site pages. The sample screen shot shows the compound problem - the code for the gif bumpers is not being honored and part of the image from the prior page is showing through - the prior page is not being fully released. Each page is a separate entity with a separate address, so when the new page loads there should be no evidence or visibility of the prior one.
This simple bit of website building should be working on this browser, on this Mac with this OS. Safari works. Firefox 6 works.
Sample problem pages are 10 and 14.
Site is http://www.robertbellphoto.com
Thank you so much!

When my Firefox language settings are fr_fr or fr_ca Firefox does not display the e with acute accent character correctly when it is displayed in a javascript alert box. However, it does display it correctly when my language settings are just fr. Please t

Firefox does not display the e with acute accent character correctly from a javascript alert box when my browser language settings are fr_ca or fr_fr. However, it does it correctly when my browser language setting is fr. How do i get it to display e with acute accent and other iso8859 characters correctly in a javascript alert box when my browser language settings are fr_fr and fr_ca?
== This happened ==
Every time Firefox opened

Use Unicode (UTF-8) for those characters.
Then you will always be sure that they are displayed correctly.

Firefox does not display item description while in EBAY.

In Firefox I log on to EBAY. Any item that I call up does not display the description nor did IE 8. I upgraded IE 8 to IE 9 and EBAY now works in IE 9.I have set off the forged wed site message. I have installed latest Firefox, Realplayer and Flash player. I am running Kaspersky firewall, and several malware scan and registry fixers.
The operating system is a current Windows 7.
Ebay says it is not their problem yet the symptoms occurred when they changed how they display the description for an item.
Need help.
Thanks
Mike

Hi,
You can try to '''Clear Now''' the '''Cache''', '''Cookies''', and '''Site Preferences''' in '''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History Clear Recent History].
For optimal firewall/AV/other security software configuration, please see [https://support.mozilla.org/en-US/kb/Firewalls this]. Ideally Firefox and its processes/related files should have full trust in all the modules/configuration areas of the security software - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures).
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration]
You may also have to restart the PC before the new rules sink in completely.
If problems persist, you may also want to Reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Firefox does NOT display Ebay items

A text of an ebay item# 130543746409 does NOT display in some parts of the auction item. When I use IE for item#130543746409, the text is displayed. I have screen prints of both Firefox and IE as proof of Firefox's shortcoming, but I see no way to attach the pics here.

Here is the screen print of the IE and Firefox displays. The proof is in the pics.

Firefox does not display Captcha box

Firefox 33.1 does not display captcha boxes. this is not new has been ongoing for a year or more and I keep a copy of IE installed so that when I find a site that tells me I have not entered the captcha correctly (The one that I didn't see at all) i can go into IE and work in there.

Actually, you might not have noticed this, but Disconnect is no longer updating the separate Google Disconnect and Facebook Disconnect extensions, and has created a consolidated extension that replaces those and has new features.
https://addons.mozilla.org/firefox/addon/disconnect/

Firefox does not display URL selection window.

About 30 minutes ago, I clicked on the update Firefox button (3.6.6) I clicked restart when the update was finished. The new Firefox page DOES NOT display a window to enter a URL address or any of my frequently accessed URLs that I choose from. I rebooted by laptop, but Firefox page still does not display a window to enter a URL or to choose from my frequently used site urls.
== This happened ==
Every time Firefox opened
== I updated today 7/16 Friday (Taunton, MA) about 3:30 p.m.

* If, on Windows, in Firefox 3.6 the menu bar is hidden then press and hold the Alt key down or press F10, that should make the "Menu Bar" appear
* Go to "View > Toolbars" and check-mark "Menu Bar" with a click on it to make that permanent. See [[Menu bar is missing]]).
* Make sure that you have the "Navigation Toolbar" and the "Bookmarks Toolbar" visible: "View > Toolbars"
* If items are missing then see if you can find them in the "View > Toolbars > Customize" window
* If you see the item in the Customize window then drag it back from the Customize window to one of the toolbars.
* If, in "View > Toolbars > Customize", you do not see that item then click the "Restore Default Set" button
See also [[Back and forward or other toolbar buttons are missing]] and [[Navigation Toolbar items]]
See http://kb.mozillazine.org/Toolbar_customization

Firefox does not display MobileMe pages correctly. Is this something you are working on fixing?

Mac OS 10.5.8 Mac Book Pro,
Side bar in mail scroll bars are missing and bar will not expand fully. Clicking on an email does not display it on the same page, it requires double clicking and opens in a new page.
Side bar in Gallery also not expanding. Other problems with diplay in Contacts, Calender, etc.

Did you use the same [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] for the test with 3.6.x and 4.0 ?
Looks like a problem with JavaScript (Ajax).
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
If you the Firefox 4 beta version with the same profile then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Firefox does not display full page

I have an application that is being served from a mainframe HTTPD server. The pages do not display correctly in Firefox. I have a column of icons on the left side of the webpage. Each icon will display information on the rest of the webpage in multiple frames. There is a black bar at the top of the screen. My webpage is above this black bar. I have to pull down the black bar to see my webpage. I also tried this in Firefox safe mode (same results). Every time I click on an icon to open the webpage, I have to pull the black bar down again. How can I get my page to display correctly? I installed the "IE TAB 2 extension" and that didn't help.

I already tested in Firefox safe mode which removed extensions and plugins. I am including 2 files. 1) A screen shot with the black line at the top of the screen. 2) A screen shot when I pull down the black line. When I pull down the black line, the application webpage is visible. Note: I have a dual monitor setup so the captured Paint screens are twice as wide.
The Firefox troubleshooting information is as follows.
Application Basics
Name: Firefox
Version: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Symantec Vulnerability Protection
Version: 12.2.0.5 - 1
Enabled: false
ID: {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 103957
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: ATI Radeon HD 3400 Series
Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 256
Device ID: 0x95c5
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 1-26-2011
Driver Version: 8.821.0.0
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 3400 Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSMIME
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSSL
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSUTIL
Expected minimum version: 3.15.5
Version in use: 3.15.5

Firefox does not display page information correctly

On the form on http://ppbm5.com/submission.html select a raid level of Raid 0 for the OS disk and select the Number of OS disk next. The only choices you see are 3, 4, 5 and 6. The same applies to the project disk question and the output disk question.
Using Chrome or Internet Explorer the number of disks shown to choose from are 2, 3, 4, 5 and 6.
Firefox hides or forgets the option for 2 disks.
The form used shows up correctly in the Form Maker site, it shows up correctly in Dreamweaver, it shows up correctly in both Chrome and Internet Explorer.
My only conclusion is that this is a Firefox issue. What can be done to resolve this?
As it currently is, one can only tell visitors to only use the form with Chrome or IE.
PS. I tried with FF 4.0 beta 10 and the problem persists.
BUT, the strange thing is on two other machines, with FF 3.6.13 the problem does not occur, so something must have messed up my regular system to prevent the correct display of the page.
I tried disabling add-ons, extensions and plug-ins, but that did not help.

Did you use the same [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] for the test with 3.6.x and 4.0 ?
Looks like a problem with JavaScript (Ajax).
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
If you the Firefox 4 beta version with the same profile then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Docx file association is set up correctly but does not display Word icon when viewing in Explorer

Problem with MS Word as part of MS Office 2007 Professional Plus running on Windows 7.
When I view a folder in Windows Explorer all docx files show up with a plain white icon, not a Word icon. I have done the following:
Start > Control Panel > Default Programs > Associate a file type or protocol with a program.
Then scrolled down the display and selected the docx extension - it already shows as Microsoft Office Word - clicked on Change Program, reset the program to WordPad, then back in the display clicked on the Change Program icon again. This tiime I reset it
to Microsoft Office Word.
However when I go back into Explorer the icon has not changed. Even if I close it down and restart it again. And even after a reboot.
Also, I have checked the individual properties of the docs files, using Explorer, and they do say Open With Microsoft Word. So no problem there either.
Any suggestions welcome as to how to change it so the icon displayed is Word not blank.

Hi orchestrand,
I have the same problem as you and after searching for a day for a definitive solution, i have found this one that works on another forum located here: http://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html
The reason seems to be that icons stored have for some reason disappeared (inexplicably?). The solution is also stupidly simple after i've tried every suggestion in this thread.
1) go to start menu and search for: cmd
2) right click on cmd and choose "run as administrator" (--> this causes command line to change from C:\users\<account name> to change to: C:\windows\system32).
3) turn off everything you are doing after saving your work because now you will be closing explorer.exe
4) in the command line enter each command separately and with enter following each line
taskkill /IM explorer.exe /F
CD /d %userprofile%\AppData\Local
DEL IconCache.db /a
shutdown /r
5) after the restart, everything should be back to normal.
This is a complete fix for the problem and not a work around and I can verify that it worked for me. Good luck all.
also, this is a repost, but i think we have the same problem

Used windows update, installed 8 updates, FireFox does not display some websites and images correctly.

Hello,
Windows update installed 8 updates to my computer and now several websites are not displaying images or text correctly. Some forum looks like they were loaded in an extreme basic mode, another forum main page looks fine but sub forums are loaded in in the same basic looking mode, another forum only displayed 1 user avatar out of hundreds.
Chat/IRC clients wont load.
Everything works when I used IE.
I tried to follow the help thingies but was led to a dead link.
http://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%24%20can
Anybody have any ideas?

If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.
* Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
*Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
You can use one of these extensions to set a default font size and page zoom on web pages:
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

Firefox does not display Mapquest maps correctly

Mapquest maps display with a vertical bar that is roughly 25% of the width of the map screen that shows as loading (gray color that never loads) or a different part of the map overlayed on this 25%. The location of the 25% is at different locations (vertically) and moves randomly left to right or whenever the zoom is changed. This also occurs when the street map is presented or the aerial map is displayed.
This does not occur when the same map is displayed in Internet Explorer 8.0.

Cleared the cache and cookies several times and nada.
Started Firefox in Safe Mode (Quit Firefox, hold down the Option key, Start Firefox). Clicked all the boxes and then clicked "Make Changes and Restart." Fixed the problem. Then repeated process until I successfully had unclicked all the boxes (one at a time) and clicked "Make Changes and Restart." Somehow it stayed fixed. I enabled my extensions and plugins one at a time to find the culprit and didn't find one. But at least it works.

Firefox does not display application icons. Instead I see small box outlines.

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