Firefox does not recognize the global "advanced appearance" background color setting although IE and all other apps seem to.

The background color of the little mouseover info text boxes is a dingy manila (yellowish) with black text. How do you change this color? The color specs in XP seem to work most everywhere except Firefox.

This works in modern CSS3 supporting browsers. But not pre-IE9.
http://alt-web.com/TEST/Resizable-BG.shtml
Nancy O.

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When I try to click on a download link for a .pdf file Firefox does not recognize the MIME type and tries to download the file as "index.php"

When visiting a site I frequent I tried to download a linked .pdf file. Previously I've used Firefox 7.0.1 to download the link with no problem. Using Firefox 8 however I the browser does not recognize the .pdf link's mime type. Instead of recognizing the download link as a .pdf file Firefox 8 tries to download it as "index.php". Firefox 8 does this with .doc files and .txt files as well. When I downgrade to 7.0.1 again the problem disappears.

Hi hakmacpace,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You could also try [https://support.mozilla.org/en-US/kb/Managing-profiles?s=create+a+new+profile&r=2&e=es&as=s#w_creating-a-profile Creating a new profile].
Hopefully this helps!

Iphoto will no longer recognize my camera, says it does not recognize the format....they are jpegs? And now it will not even open when I plug my Canon Eos Camera in to download. I have checked everything on the camera and it is working perfectly....

Iphoto will no longer open when attaching my Canon Eos Camera. I have checked the camera and everything is working perfecty. When I open it myself, Iphoto is working perfectly too. But now when I attach the camera, Iphoto no longer opens at all. Yesterday it did open after a really long wait but it kept saying that it did not recognize the "format" of the images....they were jpegs??? Then it flashed on and off and if I hit download at just the right second they would download. But today it won't work at all. Any suggestions.
thanks

As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Firefox does not recognize the last java update and some videos cannot be played and some sites do not load. What to do?

After the last update of Java, whenever checking addons, the report that is given is that the plugins "Java Deployment Toolkit 7.0550.13" and "Java(TM) Platform SE 7 U55" are outdated. Some videosites don´t load at all and some videos simply are not played. Any ideas of what goes on? (BTW, have already checked if the sites are down and no, they are not down).

To avoid confusion:
*http://kb.mozillazine.org/JavaScript_is_not_Java
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Firefox does not recognize the new download of RealPlayer Version Plugin15.0.0.198

HELP!
Up until last week I was able to use the RealPlayer Version Plugin15.0.0.198 and download video clips
Today it did not work so I checked and downloaded the "update". after installing 4 different times and rebooting my computer I have not been able to get it to work.
My Firefox is up to date and I have uploaded the latest version of RealPlayer- several times...
Any suggestions?
Thanks,
Robin Rotfleisch

TonyE, thank you very much for the helpful reply. However, do you happen to know why FireFox choose to hide the extremely useful Menu items in version 4.0? Are they trying to mimic the cumbersome navigation requirements in Chrome?

In Windows 7, I have two alternative languages available. however, Firefox does not recognize the alternat keyboards when I choose them. Does Firefox have the ability to add other language keyboards to be available when selected?

Windows 7 and previous versions gives the ability to add additional keyas validboard selections to be available when selected. The command logo is located on the bottom right of the bottom command bar. I have tried several times to type emails in my Yahoo Mail program while in Firefox, and though the selection shows on the bottom bar, the keyboard is still in English. I do not wish to change the operating language. I just want to have the availability when needed.

Easiest to switch the keyboard layout is to assign a specific shortcut key to each layout (e.g. Shift+Ctrl+9)
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
*http://support.microsoft.com/kb/258824 - How to change your keyboard layout

Firefox does not paint the window if Windows 7 Basic theme is selected and Fujitsu USB port replicator PR07 is used

If I use "Windows 7 Basic" theme on my laptop (Fujitsu Lifebook A532), the Firefox window is not painted.
I see only the border of the window, the content not. As soon as I switch back to the "Windows 7" theme,
it works again.
It could be related to the graphics driver (from Intel) of my new laptop.
Before I had a desktop computer, and did not have this problem.
Update: the problem occurs only if I use my port replicator (Fujitsu USB Port Replicator PR07).
If I unplug the replicator, and use only the monitor of my laptop, everything is fine.

''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''Please create a screenshot of the problem you're seeing by following the guide mentioned at [[How do I create a screenshot of my problem?]].
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.

TS1538 I got a virus on my computer and just reinstalled itunes but it does not recognize my device. aLSO, how can I restore my itunes and all my songs.

giot a vorus and cannot get itunes to recognize my device now even after reinstalling program

The music sync is one way - computer to ipod. The exception is itunes purchases. Without syncing: File>Transfer Purchases.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.

HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

Firefox does not refresh the page after posting on IPS forums

I visit the forums at www.sailinganarchy.com. After replying to a post firefox does not refresh the page to show that the post is posted. But I open IE and I can see that the post is posted properly.
I am using FF 3.6.8 and this issue has only started in the last few days.
I am
== URL of affected sites ==
http://

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also check the Web Console (Firefox/Tools > Web Developer) to see if there are specific error messages.
*https://developer.mozilla.org/Tools/Web_Console

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Firefox does not recognize SSL Certificate issuer Entrust Certification Authority – L1K, but Entrust Certification Authority – L1C is ok?

We have a new Entrust SSL Certificate with issuer Entrust Certification Authority – L1K which Firefox does not recognize. Internet Explorer and Chrome are ok.
On a different system we have an Entrust SSL Certificate with issuer Entrust Certification Authority – L1C which is ok with Firefox.

Did you verify that all intermediate certificates are installed on the server?
You can inspect the certificate chain via a site like this:
*http://www.networking4all.com/en/support/tools/site+check/
*https://www.ssllabs.com/ssltest/

Trying to install old PhotoShop Elements 2.0 but site does not recognize the serial number. Help?

I am trying to install an old PhotoShop disk Elements 2.0 but during installation the site does not recognize the serial number I have on my registration form. Help?

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Idad in reset mode but itunes does not recognize the device.

I have my ipad in restore mode but itunes does not recognize the device. What can I do to reset the ipad?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

Computer with Windows Vista SP 2 and Desktop 5.0.0.11 does not recognize the BB via USB

Hi all,
I have had an 8100 for some time. Recently the desktop will communicate to the 8100 via bluetooth but Windows does not recognize the 8100 when I plug it in via USB. I have tried downloading and reinstall the desktop with no luck.
Suggestions?
Jim

Hi and Welcome to the Forums!
Here is the list of troubleshooting KB's...hopefully something will be useful:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Firefox does not recognize the global "advanced appearance" background color setting although IE and all other apps seem to.

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