Firefox does not work with the USPS self ship web site. Will not allow printing of postage lables. Please fix.

after I input all information, the select a service section does not operate properly and I cannot print a shipping lable.
Select a service type. THIS IS WHERE THE WEB SITE FAILS TO WORK PROPERLY
Choose a Service Type
Package Type Scheduled Delivery Shipping Price
Enter package details to view service options.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

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Firefox does not work with the USPS self ship web site. Will not allow printing of postage labels.

Some months ago, user "junkbondman" asked this question somewhat poorly, and partly as a result got a non-responsive boilerplate answer by someone who did not read the question's key (if cryptic) point:
> Select a service type. THIS IS WHERE THE WEB SITE FAILS TO WORK PROPERLY
That's too bad, because 16 other users identified "HAVE SAME PROBLEM" - as had, no doubt, a large majority of the 677 viewers of the question. However, maybe to get a better answer we need to start with a better definition of the problem.
The way that the USPS site <cns.usps.com> works to print a label is that addresses (return and forward) are defined, the package weight and value are specified, and then a shipping mode is selected before paying and printing the label. The shipping mode is selected in a section titled "Select a service type", via an embedded table using a vertical scroll-bar that Firefox cannot handle. [Firefox is not alone in that. For example, Safari under iOS cannot scroll the embedded table, but USPS provides a mobile app which mitigates that problem by presenting the table differently.]
Now, it should be stipulated that the table is the worst element in a bad page that does not begin to pass W3 validation [71 errors, 19 warnings - looks like government work]. However, other browsers (like Google Chrome) handle that table with apparent ease. The question is whether Firefox should be able to do so - and, if so, how? As of Fx 33.0, this still does not work.
NOTES:
(1) Unfortunately, to examine this problem requires setting up a USPS account in order to see the shipping page. Setting up the account is easy, but it is a small extra burden to examining the problem.
(2) The problem has been reported to USPS, but has elicited no sign of intelligent life.

''I get the "pointer" mouse cursor when mousing over the blue bar, and I can click on it and scroll the contents as with any other scroll bar, but the bar doesn't move up and down in sync with the content being scrolled: it just stays put. If I do not slide straight down, the blue bar may twitch a pixel left or right.''
Great description! - sorry if you implied that earlier and I misunderstood, but I think that description adds crucial details:
* must hover over the ''blue'' part of the bar (representing the visible part of the table) and
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Now, even with this method, that remains a very unintuitive (because the scroll bar does not reflect the position, and because the actual ''selections'' never get the "selector" cursor) and awkward way to work, so there is no visual feedback on either part of the operation.
And, I must try to understand why some browsers treat this differently. For example with Chrome (like Firefox), the cursor changes to "selector" in the blue part of the scroll bar, but not in the white part, but with Chrome (unlike Firefox):
- a ''click'' in the white ("invisible") part of the scroll bar or
- a ''drag'' on the blue ("visible") part of the scroll bar
causes movement in the required direction - altogether more intuitive behavior.
Bottom line: At least there is a way to make this work with Firefox, but it is awkward, to say the least. It will require a lot more thought to think about:
* how and why some browsers handle these non-standard input forms with such intuitive behavior (that is, behavior that is familiar in more standard input forms),
* whether the fact that Firefox is less accommodating in that regard is a reportable bug, or whether Firefox should not have to worry about sites (like usps.com) that can't be bothered to comply with standards.
What do you think about those questions?

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Revision: 5019
Author: [email protected]
Date: 2009-02-19 13:17:21 -0800 (Thu, 19 Feb 2009)
Log Message:
ASDoc updates to indicate that some Halo containers do not work with the Spark equiv (ControlBar does not work with Spark Panel/AppControlBar does not work with Spark Application), and indicate that Canvas, Box, Tile, Panel have Spark equivs
QE Notes: None
Doc Notes: None
Bugs: -
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flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Accordion.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/ApplicationControlBar.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Box.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Canvas.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/ControlBar.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/HBox.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Panel.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/TabNavigator.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Tile.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/VBox.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/ViewStack.as

Hi DST
This is a great effort and gesture. thank you on behalf of all the newbies.
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Firefox does not work with the USPS self ship web site. Will not allow printing of postage lables. Please fix.

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