Firefox doesn't load my banking website but other browsers do even after virus and malware scan and cookies & cache cleared
I have cleared cookies and cache, scanned with Panda and still can't load my banking website. I can load the website with any other browser I've tried with no problems.
This is with Firefox in safe mode and in regular mode.
It sounds as though you have worked through this article: [[Firefox can't load websites but other browsers can]].
Do you notice any difference between secure sites and non-secure sites in what error message you get?
Do you use any kind of content filtering or parental control software?
Similar Messages
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Firefox Does not load most of websites but other browsers does
Hello, I have a problem.. Suddenly my firefox stopped working properly. I didnt install or changed a setting lately but still...
most of the pages does not load, or it take ages to load. With other browsers works fine, it loads really fast... I don't know what can cause this problem.. I tried to disable IPv6 as i saw on a tutorial, i scanned for viruses and malwares, but still nothing. Could you help me please?It's a noscript bug. Install the latest development build will solve it. Check http://forums.informaction.com/viewtopic.php?f=7&t=5699
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Firefox won't connect to any website, but other browsers will.
When I enter something in the URL bar -- google.com, localhost, http://127.0.0.1/ an IP address, there's a split second flash, then the bar becomes empty again and nothing has happened. It looks like Firefox isn't even trying to connect to the internet.
Yesterday, all was well when I was running FF on Windows 7. After the upgrade to Windows 8 Pro, Firefox failed. I upgraded again to Windows 8.1, hoping for the best, but it's the same problem.
I have walked through the firewall issue, several times (the only one running is Windows' built-in firewall). I eventually uninstalled Firefox, including all my custom settings, and reinstalled from scratch, twice. And even this pure, clean version of Firefox will not connect to the internet.
I'm a computer-literate web developer and would be happy to look at log files, or run some tool (Fiddler?) to see what's happening at a low level, if only I knew where to look.Others with similar problems please look at the article
* [[Firefox can't load websites but other browsers can]]
MM..,
mm... That just about sums up my thought on reading your question. Rather odd this one. I will list some brief ideas and number them to make them easier to refer to or comment on.
Obviously this does not affect all Firefox 27 on Windows 8. It must be something fairly specific to your setup. I have no idea what your problem is and you have tried some of the obvious troubleshooting steps.
Rather a general shotgun approach but the best I can do is suggest this list
# Clean Install <br />Presumably you will have tried deleting the program path files in order to get a clean install.<br /> [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox]]_5-reinstall-firefox <br />(See also note about ESR install)
# Firefox SafeMode will also have been tried <br /> [[Troubleshoot Firefox issues using Safe Mode]] <br />Remembering to disable or uninstall plugins, safemode does not do that.
# Try a new clean additional test Profile. <br /> [[Use the Profile Manager to create and remove Firefox profiles#w_creating-a-profile]]_creating-a-profile
#Windows Safe Mode
# Install and try Firefox ESR <br /> http://www.mozilla.org/en-US/firefox/organizations/
#* As a developer you are probably interested in using that anyhow. <br /> Either a customised install as an additional browser <br /> http://kb.mozillazine.org/Testing_pre-release_versions#Installing_multiple_versions <br />Or use the unofficial Firefox portable. http://portableapps.com/apps/internet/firefox-portable-esr
#* Helps rule out: Firefox code or feature regressions, Corrupted program files
#* Should quickly enable you to see a working Firefox again
# Run scans for malware problems with multiple tools
#* [[Troubleshoot Firefox issues caused by malware]]
# Is it only network problems ? <br /> Confirm you are you able to open local html files on the same partition ?
# Firefox's Network Console should throw light on the situation. There is also the Firefox Error Console and Profiler (Profiler is now built in)
#* https://developer.mozilla.org/en-US/docs/Performance/Profiling_with_the_Built-in_Profiler
#* https://developer.mozilla.org/en-US/docs/Tools/Network_Monitor
#* https://developer.mozilla.org/en-US/docs/Tools/Web_Console
# also see kb.mozillazine.org/Standard_diagnostic -
Firefox doesn't work on home WIFI but other browsers do
Just recently Firefox has been giving me all sorts of issues while at home. I did just get a new router and have tried all the trouble shooting that goes along with that but that didn't solve the Firefox issue. Anytime I get on a site like Youtube for instance, none of the thumbnails load and I just get a loading wheel inside the video screen until I receive an error message. I have used my phone as a mobile hotspot and as soon as i connect to the mobile network, these Firefox problems disappear. Is this a router issue or possibly a plugin issue?
Thanksthanks you for the link. I'll try that option next. But clearly since:
Internet Explorer 9,8, even 7
Chrome
Safari
and Opera
render the webpage correctly and there is no issue with validation of both HTML and CSS, then surely Firefox is not working to industry standards.
I can use any browser I care to but I can't control what browser my potential clients use.
"I'm not sure if this is caused by the floating sidebar content as a style rule of clear:both or clear:left partially fixes this at least horizontally (it is still off to the left)."
There is nothing wrong with the code is there as it works perfectly with the other browsers listed above? Maybe I should put the whole web page in a table. -
Firefox will not connect to any website but other browsers can
I installed firefox on my new advent laptop running windows 7 but it will not connect to any websites. I can connect using chrome or ie no problem but i always preferred firefox as a browser, i have tried changing settings and turning off my firewall but still having no luck
Okay, here is my answer to this problem. At least it fixed my problem and firefox now works fine.
Prior to this problem I was running zonealarm (free firewall) everything worked fine until I removed zonealarm free and installed Comodo free firewall. That is when the trouble started. firefox failed and IE kept working. I tried everything posted here nothing worked for me.
I resorted to "REGEDIT" and removed everything in my registry that regedit would allow that had the name of "zonealarm" on it. Didn't even have to reboot my system, firefox worked first thing. Everything else is fine also.
[note: this is not a slam against Lavasoft's ZoneAlarm firewall. It is just that UNINSTALL programs do not always do a thorough job of removing parts of programs in your systems and registry cleaner programs do not pick them up either.]
USE CARE, "REGEDIT" IS A POWERFUL AND DANGEROUS TOOL TO USE ESPECIALLY IF YOU ARE NOT A SOMEWHAT ADVANCED USER. USE CARE WITH "REGEDIT!"
Good luck.
Lane -
Firefox cannot print in color a websites but other programs can
The webpage, http://www.rosarysunday.com/seatingchart.html
will not print in color in either Firefox or Seamonkey.
It will print in color from Internet Explorer.Have you already seen [[firefox cannot load websites but other programs can]]
*What exactly happens, or does not happen and do you get any error messages ?
*Is it all websites you have a problem with, or only some ?
* What happens if you work offline, can you load web pages that are saved on your own computer ? <br> (save something with IE, -as HTML web page files - maybe this page, then try opening it with both Firefox and IE)
Can you use firefox to look at your local disk such as (depending on your setup) ''file:///C:/''
Try checking security settings, and security logs, is firefox being blocked ? -
Firefox cannot load a specific website but other programs can
I have a rare problem with firefox (3.6.18 at the moment)
I have to work with a modified mantis bug tracker and the site wont load (the tab says "Loading..." and the bottom status bar says "waiting yourdomain.com...")
I can reproduce this and seems to be related to the cookies: I have a page with a big image still loading, I submit a form from this page and that is were the problem happens.
From here no page from this bug tracker will load.
This only happens to me with firefox and not with other browsers.
If I clear the cookies, the site will load again.
Hope you can help me
Thanks, Fernando.You can try to load that page in Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
*To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Select: [x] "Permanent Private Browsing mode"
In PB mode Firefox doesn't use the disk cache and the cookies from normal mode. -
Firefox doesn't render my web page correctly other browsers do
Hi My website works correctly in IE9, Safari, Opera and Chrome but Firefox doesn't render my Contacts page correctly. The contact form position is wrong and the navigation does not work for the Contacts page. The only issue is with Firefox which fails to render the Contacts page correctly. Both HTML and CSS validate.
The website is http://www.pcwebsite.org.ukthanks you for the link. I'll try that option next. But clearly since:
Internet Explorer 9,8, even 7
Chrome
Safari
and Opera
render the webpage correctly and there is no issue with validation of both HTML and CSS, then surely Firefox is not working to industry standards.
I can use any browser I care to but I can't control what browser my potential clients use.
"I'm not sure if this is caused by the floating sidebar content as a style rule of clear:both or clear:left partially fixes this at least horizontally (it is still off to the left)."
There is nothing wrong with the code is there as it works perfectly with the other browsers listed above? Maybe I should put the whole web page in a table. -
I have a vodafone mobile internet connection (3G). In mozilla enviroment, i cannot search in Pubmed website (www.pubmed.com). I click the SEARCH button but nothing happens. I have made all the previously mentioned corrections (javascript, cookies, cache, firewall) but the problem still exists. When i get connected via a wifi internet connection, Pubmed in mozilla browser works properly.
It should be mentioned that Pubmed works fine either in mobile 3G connection or in a wifi internet connection. I would be grateful if someone could respond to my problem.Your problem sounds similar to this one, except that they're using software raid rather than just pure LVM. If you're using an initrd, you may not have the appropriate modules installed. If you're not using an initrd, then the kernel probably needs LVM support compiled in (not as a module) and could be solved by fixing that. I have never used the ck-patchset, but this should give you an additional data point.
Also comment=systemd.automount will be deprecated soon as I understand it; if you have a need for automounting, x-systemd.automount should be used instead. -
Firefox can not browse to any website. my other browsers still work.
I'm running Firefox 6.0.2 and everypage that I try to browse to gets the same response. Unable to Connect. I've tried starting Firefox in safe mode and get the same error. I can use other browsers, and I'm using windows explorer to send this help message.
Okay, here is my answer to this problem. At least it fixed my problem and firefox now works fine.
Prior to this problem I was running zonealarm (free firewall) everything worked fine until I removed zonealarm free and installed Comodo free firewall. That is when the trouble started. firefox failed and IE kept working. I tried everything posted here nothing worked for me.
I resorted to "REGEDIT" and removed everything in my registry that regedit would allow that had the name of "zonealarm" on it. Didn't even have to reboot my system, firefox worked first thing. Everything else is fine also.
[note: this is not a slam against Lavasoft's ZoneAlarm firewall. It is just that UNINSTALL programs do not always do a thorough job of removing parts of programs in your systems and registry cleaner programs do not pick them up either.]
USE CARE, "REGEDIT" IS A POWERFUL AND DANGEROUS TOOL TO USE ESPECIALLY IF YOU ARE NOT A SOMEWHAT ADVANCED USER. USE CARE WITH "REGEDIT!"
Good luck.
Lane -
my company have two internet connection ; 1 is dsl connection , firefox working fine on it ; 2 is my company's own cisco 2911 cisco router with internet connection , firefox wont loading pages except just the homepage of google.com and that's it , and the problem is that whole company is using company's internet connection which means that firefox is death for all of us.
Reseting firefox works but just for one day and after that it stuck again. also tried other solutions like malware removal , re installing firefox etc but not worked
Thanks for any kind of solutionthanks alot for your quick reply fredmcd
i have searched alot on the internet and got the solution , it was a thread known as "l.yimg.com". every time i open a website ,it stucks in "transferring data from l.yimg.com" , so what i did is;
1) End the process "random.exe" from task manager
2) Delete all the history and cookies of the infected browser.
3) Opened Registry Editor and delete these malicious entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\ L.yimg.com
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\L.yimg.com \DisplayName L.yimg.com
HKEY_USER\.default\environment\temp
HKEY_USER\s-1-5-18\environment\temp
HKEY_USER\ s-1-5-19\environment\temp and so on
4) Search those malicious files on your hard disk and completely delete all of its components.
%AllUsersProfile%\{random}
%AllUsersProfile%\Application Data\.dll
it really worked for me , if anyone have the same problem then try it , hopefully it will work for you too.
[[Knowledge Base Article|http://rescueyourcomputer.blogspot.com/2013/11/remove-lyimgcomeffectively-get-rid-of.html]]
http://blog.mitechmate.com/remove-l-yimg-com-popup/]
http://blog.teesupport.com/how-to-stop-l-yimg-com-pop-up-guide-to-remove-l-yimg-com-redirect-virus/ -
I was at a chat site today, when it suddenly went blank. I tried to go back to that chat site, but I get the problem loading page error, that says Firefox can't establish a connection to the server at that site. I have asked a few people on my messenger if they can get to that site, and they can. Why can't I?
* http://kb.mozillazine.org/Error_loading_websites
Other things that need your attention:
Your More system details list list shows two old Flash plugins.
# Shockwave Flash 10.0 r32
# Shockwave Flash 9.0 r124
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/
You can find the old Flash 9.0 plugin file NPSWF32.DLL in the plugins folder within the Firefox program folder (C:\Program Files\Mozilla Firefox\plugins\) and remove that file.<br />
Also remove the flashplayer.xpt file in the components folder, if it is there.<br />
See also:
* http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins -
I also tries removing firefox and reinstalling it - still did not work.
I checked - the firewall wasn't blocking firefox , so it's not that.
As far as I could find my antivirus (AVG) also was not causing the problem.
I'm at a complete loss - any ideas what has gone wrong?Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''Network.'''
Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
Check the settings.
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link} -
Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?
Firefox Hello is simply a wrapper for technology already in Firefox, it doesn't negatively impact performance if you aren't using it. Are you saying that your entire computer is slow or just Firefox?
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Firefox doesn't load any website
Hello,
I installed Firefox on a Windows 8 laptop recently but I cannot access any website with it, it either gives me the error message "server not found" or simply doesn't do anything.
I tried to uninstall and reinstall it first, then to follow the various troubleshooting suggestions from the support but nothing worked. I am not using a proxy so I set Firefox's connection settings accordingly. I deactivated both antivirus and firewall, I also added Firefox to the list of safe applications in my firewall. I changed the config for IPv6 and DNS Prefetching as instructed. I have not been able to load any page at all since I installed Firefox so I assume that my history, cookies, etc are clean but I did reset Firefox to factory settings anyway.
The version I am using is 33.1 with no extensions or anything else installed.
I have never encountered this problem before so I am completely clueless. I can load any website on the other two browsers that are installed (IE and Chrome) so I guess there is some sort of incompatibility somewhere.
Any help would be very welcome.
Thank you.
The information below comes from the troubleshooting information menu of my Firefox:
Application Basics
Name: Firefox
Version: 33.1
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Graphics
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0106
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 1-29-2014
Driver Version: 9.17.10.3347
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
browser.startup.homepage_override.buildID: 20141106120505
browser.startup.homepage_override.mstone: 33.1
dom.mozApps.used: true
extensions.lastAppVersion: 33.1
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
network.dns.disableIPv6: true
network.dns.disablePrefetch: true
places.history.expiration.transient_current_max_pages: 104324
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: true
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
---------------------It sounds as though you have worked through this article: [[Firefox can't load websites but other browsers can]].
Do you notice any difference between secure sites and non-secure sites in what error message you get?
Do you use any kind of content filtering or parental control software?
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