Firefox doesn't prompt to authenticate proxy settings

After entering my proxy settings, I am never prompted to enter my login info and thus nothing loads but Firefox's "Unable to connect" error page. I've tried restarting with addons disabled (safe mode), but still no luck.

Ah - if you've set the proxy in Windows, make sure you tell Firefox to use the system proxy. You can do that in the [[Advanced settings for accessibility, browsing, system defaults, network, updates, and encryption#w_network-tab|Network settings]].
*Open the options window: Firefox > Options
*Select the Advanced panel and then the Network tab.
*Click the Settings button.
*Make sure "Use System Proxy settings" is selected.
If that still doesn't work, there could be a problem with your profile. The quickest way to get a fresh profile (while saving your bookmarks, history, passwords, cookies and form data) is to use [[Reset Firefox – easily fix most problems|Firefox Reset]] .
If you don't want to commit to resetting Firefox (it will remove you add-ons and not save your open tabs), you can create a second profile to use for testing this fix with the instructions here - [[Use the Profile Manager to create and remove Firefox profiles]]

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    *https://support.mozilla.com/kb/Safe+Mode

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