Firefox doesn't seem to be able to print to my printer i.e no response from my printer when I click on the PRINT button on an online receipt

This has happened once before recently and I fixed it by restoring my computer to an earlier date. I don't know what changes but this shouldn't happen and has never happened until fairly recently.
Example: I buy something on line and try to print out a receipt but the printer does not respond. Under this situation I have to copy the receipt and paste it into a word processor.This does not happen in IE which I seldom use except out of frustration under these circumstances

Select a document, CMD+P, and set the color options as shown here:

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