Firefox doesn't show ssl certificate form for add exception....no problem with other browser

I'm using a proxy server and when I go to gmaps (for example...but also youtube) I don't view the page to confirm the certificate (I've found a trick that consist to go on the maps, right click and press view image; after that I can see the exception ssl page but other element of the page like "satelite view" aren't visible......In other case the frame of the cerficate contained in the web pages is resized so I can't show the button to confirm the exception.
Hoping the issue is understandable....:-)
Thanks!!

Hi dafunk, yes, only HTTPS sites are affected because Firefox only checks certificates for HTTPS sites.
The root certificate from the proxy service provider allows Firefox to trust all the fake certificates they issue, so that should be the only one your need. I don't know whether it is supposed to be pushed into Firefox automatically, but since it didn't work, importing is your next step.
I found some instructions on how to do it from unofficial sources. Maybe one of these will help?
* [https://www.mcnc.org/forums/ncren/web-security/how-install-zscaler-ssl-trusted-root-certificates How to Install Zscaler SSL Trusted Root Certificates | MCNC | Connecting North Carolina's Future Today]
* [http://www.orange.k12.nc.us/staff/staff_zscaler.html Orange County Schools]
* [http://www.bertie.k12.nc.us/central_services_departments/instructional_technology/bring_your_own_device/ Bring Your Own Device - Bertie County Schools]
'''VERY IMPORTANT:''' Do not actually use the certificate supplied by these sites. Only consult them for steps that you might use the install a certificate provided by your IT. Otherwise who know what you're trusting.

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