Firefox downloaded an ad to my computer. Now FF crashes everytime I try to open it. Please advise.
Without my permission, an ad for some new firefox (FF4?) was downloaded last night. Now FF crashes every time I try to open it. It sends a report to apple than crashes.
Basic troubleshooting
Restart
Reset
Restore with back up and if required as new
As described in User Guide
Similar Messages
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My Firefox updated about two hours ago. When I tried to open it after the update, it crashed and so I chose to start a new session. Now it won't open and I get a message saying "Firefox has stopped working. Windows is checking for a solution to this problem... Windows will close the program and notify you if a solution is available." Please help.
Have you tried closing the iTunes store app via the multitasking bar and seeing if it works when you re-open it
Have you tried closing the app via the taskbar ? (I assume that your iPad is on iOS 6, though the version that your tagline shows, 6.1.6, is not a version for iPads) From the home screen (i.e. not with iTunes store app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I get this report everytime i try to open firefox:
AdapterDeviceID: 9490
AdapterVendorID: 1002
Add-ons: {5F590AA2-1221-4113-A6F4-A4BB62414FAC}:0.45.6.20100202.1,{89506680-e3f4-484c-a2c0-ed711d481eda}:0.9.5.6,[email protected]:1.1.1,{6F0976E6-26F3-4AFE-BBEC-9E99E27E4DF3}:1.4.14,{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20110323,wikilook@testpilot:2.7.0,[email protected]:4.0.20110415,{EF522540-89F5-46b9-B6FE-1829E2B572C6}:5.0.3,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.3,{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}:1.2,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.9,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{cc85cd4e-5a5b-4eda-a25c-bdaffa93b406}:0.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:5.0
AvailableVirtualMemory: 4115996672
BuildID: 20110615151330
CrashTime: 1309981062
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1308935344
Notes: AdapterVendorID: 1002, AdapterDeviceID: 9490, AdapterDriverVersion: 8.632.1.2000
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 636
StartupTime: 1309981057
SystemMemoryUsePercentage: 63
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 5.0
Winsock_LSP: Tcpip MSAFD [TCP/IP] : 2 : 1 :
Tcpip MSAFD [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Tcpip MSAFD [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
Provedor de Serviço de TCPv6 de RSVP : 2 : 1 :
Provedor de Serviço de TCP de RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Provedor de Serviço de UDPv6 de RSVP : 2 : 2 :
Provedor de Serviço de UDP de RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I downloaded IOS 6.1.3 and now everytime i try to access my e mails it crashes and goes back to the home screen
Basic troubleshooting
Restart
Reset
Restore with back up and if required as new
As described in User Guide -
2 issues:
1. Firefox crashes every time I try to open QuickBooks online. I have submitted numerous crash reports.
2. When I click an email link on a web site, it opens a blank FF browser instead of an email program. I have set the default to Microsoft Outlook and also tried changing it to Gmail. Each time I click an email link on any web site, however, it just opens up a blank page instead of one of my email programs.I'm not clear on where you are seeing that text. When I view Google's cached page from the page found in this search
https://www.google.com/search?q=site%3Asitetrail.com%2Faskearth.com
It doesn't match yours exactly. There is an iframe with a Google map in it in the "Hosting Analysis" section, which in your pasted page seems to be the "Site Server" section.
Which Google site did you search? -
When I select restart it send a report and takes me back t the crash dialog box. As such I have no way to get into Firefox. I have reloaded Firefox 7.0.1 from fresh downloads twice and still have the same issue. I've unsuccessfully looked for earlier version of Firefox to reinstall but have not been able to locate any on the web.
The latest report code detail is as follows:
Add-ons: {5C46D283-ABDE-4dce-B83C-08881401921C}:2.1.6,[email protected]:1.0,[email protected]:3.3.4,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 2053341184
BuildID: 20110928134238
CrashTime: 1319636451
EMCheckCompatibility: true
Email: [email protected]
InstallTime: 1318262025
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 11
StartupTime: 1319636451
SystemMemoryUsePercentage: 29
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL:
Vendor: Mozilla
Version: 7.0.1
This report also contains technical information aboutYour crashreport is<br>
https://crash-stats.mozilla.com/report/index/bp-b98316a7-c208-4531-b6ad-2159e2111026<br>
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]<br>
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO<br>
See related Bug [https://bugzilla.mozilla.org/show_bug.cgi?id=680927 680927] for more info<br>
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.<br> -
Firefox crashes everytime I try to open a new tab
Since today, Firefox crashes every time without fail if I open a new tab (either using keyboard shortcut or the new tab button). This more or less makes firefox unusable. I tried to reinstall but didnt work. I also attempted to disable all addons. I'm not sure if I have to uninstall a plugin?
Note:
Opening an link from another page does not result in a crash.
Submitted Crash Reports:
bp-a826bfb5-8411-410c-bab8-030eb2150409
10-Apr-15 12:39 AM
bp-60161b52-3695-4ff3-b69a-a50812150409
10-Apr-15 12:26 AM
bp-4d25c083-ad31-4f28-b863-6865c2150409
10-Apr-15 12:26 AM
bp-49d482c0-bcd6-4baa-8e11-892132150409
10-Apr-15 12:20 AM
bp-acc35158-f66e-4b94-9314-ca61b2150409
10-Apr-15 12:07 AM
bp-a87bed29-55fc-4a80-a94b-315de2150409
10-Apr-15 12:05 AMThanks for the reply.
As instructed,
1. Attempted starting in safe mode. It still crashes.
2. Attempting reinstalling as instructed. It still crashes. -
I open it and there are errors that it cant load as if i didnt have internet but I do because my explorer works
See this - [[Cannot connect after upgrading Firefox]]
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Just installed Quadro 4000 Mac, now Premiere crashes when I try to open existing project
Mac Pro 4,1
Premiere Pro 5.5
OS X 10.6.8
I just replaced the stock ATI card with a PNY Quadro 4000 for Mac.
Via CUDA Preferences, have updated CUDA driver to 4.0.50
GPU driver is 1.6.37.0 (256.02.25f01)
When I try to open any existing Premiere project, Premiere crashes.
This happens whether I'm running the OS X 32-bit kernel or the 64-bit kernel.
If I launch Premiere and create a new project, Premiere seems to run OK. (I haven't yet tried adding any content or working with the content.)
As you can imagine, the only reason I shelled out for the CUDA-capable card was to take advantage of the hardware acceleration in Mercury. So ... not a very satisfying "upgrade" so far.
Any clues?There are four sequences in all. Two are super-simple, with only one clip in each. A third has only a single clip plus four titles. The main sequence has multiple clips, two stills and three titles plus one extra audio track.
When the crash occurs, there's no error dialog box. What I see is this:
After I double-click the project file -- or open Premiere and choose the project from the splash screen -- the "loading" progress bar appears and seems to complete loading.
Premiere starts to draw the window for its workspace. It creates a solid white rectangle, the wristwatch "wait" icon appears briefly, then Premiere crashes.
The log captured by the Apple and Adobe crash reporters shows (among much else):
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
The last few lines captured for Thread 0 are:
77 com.adobe.premiere.frontend
0x000000010c7b4aa4 FE::MacApplication::RunSelf(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 164
78 com.adobe.premiere.frontend
0x000000010c7621a7 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 2503
79 com.adobe.premiere.frontend
0x000000010c7b7c1d AppMain + 253
80 com.adobe.premiere.startup
0x000000010c9343e8 (anonymous namespace)::LaunchFrontendFramework(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 232
81 com.adobe.AdobePremierePro
0x0000000100003540 (anonymous namespace)::CallStartupFramework(int, char const* const*) + 288
82 com.adobe.AdobePremierePro
0x0000000100003ac7 main + 167
83 com.adobe.AdobePremierePro
0x00000001000033a8 start + 52 -
I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed. Now I cannot access Creative Cloud at all. Please advise.
Run the cleaner tool and reinstall everything from scratch.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
My computer is authorized, but when I try to open a recently downloaded audio file I get asked for my "Audible username and password" and my AppleID and password do not work.
thats because audible isnt apple provided, its a third party app/website so you'll have to get it from them
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HT1386 I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it?
I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it; I am using Windows 7. It has also wiped all my current music off my phone. I have searched google for this problem and I'm just reaching dead ends or solutions for Mac's. Is anyone having the same problems? I have turned the phone on and off, restarted my laptop, used different usb ports but nothing is working. Please help!
When I've uninstall iTunes and reinstall, I find all the same settings in iTunes like one my playlist! But I'm not sure at 100% of that, sorry! But I'm completely sure that your music must will reamain in iTunes and you don't have to reaload that in your library. Maybe wait another answer for safety
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My computer backed up my iPhone before I updated my IOS, now itunes crashes everytime I restore! How can I get my contact information back?
When does iTunes crash?
When you connect to the computer?
When you click on the restore button?
At sometime during the restore?
Does it crash or does just iTunes freeze?
Maybe here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues -
everytime i try and open firefox it crashes i click to restart it and send report but its the same thing over and over nuthin changes, i used firefox up till like week ago now it will open period.
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I had to reinstall itunes and now I get an error message when i try to open it please help
i had to reinstall itunes and now I get an error message when i try to open it please help
Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427
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