Firefox.exe*32 process does not shut down when program is closed in version 17.0.1, on windows 7 64 bit OS.

When trying to open Firefox browser, I get a message Firefox is already running... You can stop the process or restart the computer. This is a recent problem and I can't think of any changes that may have occurred to change the functioning of the two programs.

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

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The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

VB Process Does Not Shut Down After Attaching VM

I am using the axbridge with Java 1.5.0_02 to embed a swing GUI into a VB app. When I close the VB app, the window disappears, but the process is still running.
I believe that part of the reason why I've encountered this problem lies in the way the VB app is implemented. The app is a COM out-of-process server brought up from Excel using...
Object m_tool = CreateObject("VBapp.ToolClass").
To bring down the app, m_tool is set to "Nothing". COM then realizes that no one is holding a reference to anything in the server the VB app is running as, and the server is shut down by COM. Unfortunately, a thread still seems to be running, so the process doesn't die.
Doing a System.exit() or some other equivalent would certainly take care of the process, but it doesn't make sense for my addition to the greater application to descide when the application should be killed. I need Java to shut down cleanly.
Here's why I think Java is not shutting down cleanly. Upon inspecting the process, I find one thread that is still running. Here's a trace of the stack for that thread.
ntdll.dll!KiFastSystemCallRet
!SetWindowTextW+0x120
!CoUnmarshalInterface+0x13e2
!CoUnmarshalInterface+0x1509
!StgGetIFillLockBytesOnFile+0x10fea
!StgGetIFillLockBytesOnFile+0x109fe
!StgGetIFillLockBytesOnFile+0x108e2
!CoUnmarshalInterface+0x15b6
!CoUnmarshalInterface+0x155f
!DcomChannelSetHResult+0xd55
!NdrProxySendReceive+0x40
!NdrProxySendReceive+0x137
!NdrProxySendReceive+0xcd
!NdrComplexArrayMemorySize+0x695
!CoUnmarshalInterface+0x5bd
!CoUnmarshalInterface+0x55e
!DcomChannelSetHResult+0x993
!DcomChannelSetHResult+0x78c
!StringFromIID+0x194
!StringFromIID+0x175
!CoWaitForMultipleHandles+0xdc62
!OleInitialize+0x66c
!OleInitialize+0x5bf
!CoInitializeEx+0x2b6
!CoUninitialize+0x52
!Java_com_sun_deploy_util_UpdateCheck_handleUserResponse+0x743
ntdll.dll!LdrInitializeThunk+0x29
ntdll.dll!LdrShutdownProcess+0x142
!IsValidLocale+0x8eb
!ExitProcess+0x14
!ThunRTMain+0xae
Notice that it looks like we have a call from Java to native code going on.
Java_com_sun_deploy_util_UpdateCheck_handleUserResponse
I believe the UpdateCheck class has something to do with checking to see if there is a Java version update to be had, but I don't really know for sure. I've tried turning off the auto-update feature through the Java control panel, but that doesn't solve the problem. Does anyone have any info. that might shed some light on what's going on here?

I would definitely have given it longer than a minute.
OS X does quite a few things during a shutdown routine. It clears caches, updates them for the next boot, etc. Sometimes this process can take a bit, especially after software updates or major system changes.
Try shutting down again and see if the problem persists. If the computer doesn't turn off immediately, give it a few minutes before holding down the power button.

Computer does soft "shut down" when lid is closed

Hello everyone,
I have a MacBook Pro I bought in late 2008 that has been having a strange problem for the past six months or so. I take my laptop with me everywhere. About 50% of the time when I open the lid, the computer will have gone into a sort of soft "shut down" while it was asleep. In other words, it used to simply wake up when I opened the lid, but now I have to hit the power button as if the computer had discharged and wait a minute or so for it to wake up. The battery is always at full on these occasions, so not sure why it would do so. Anyone else have a similar problem?

Hi Sam,
At a guess the sleep mode setting has changed or it's getting confused about the state, try using SmartSleep and see if that makes the behaviour more consistent.
http://www.apple.com/downloads/macosx/systemdiskutilities/smartsleep.html

Monitor Does Not Shut Down In 15 Minutes

Under power options the monitor is set to turn off on 15 minutes. updated my Shockwave Flash to 10.0 r42 when a flash video is played in any of of my browser and the browser is shut down the monitor does not shut down in 15 minutes. the computer has to be rebooted and then everything is fine. reinstalled Shockwave Flash 9.0 r124 for firefox opera and the situation is ok.
can not understand why the new flash causes this problem.
computer exceeds all of adobe requirements.
if a monitor does not shutdown in power schemes it usually indicates a process running in the bachground.
In this case there appears to be none and it would suggest there is a problem with Shockwave Flash 10.0 r42 and possibly with all shockwave
player 10 have that problem.
Last year tried another version of 10 and had the same problem
install_flash_player_ax.exe 9.0 r124 will not install on my computer as a pop up says its not the most current version.
install_flash_player_9_ax.exe 9.0.260.0 will install but on most sites a pop up will say flash 10 is required.
Dont know what adobe is up to but clearly something is wrong.
Many people have heard about third-party cookies, and some browsers even block those by default. Some people may even be using Private Browsing modes. However, only few seem to realise that Adobe's Flash player also leaves a cross-browser trail on your local hard drive, and allows for sending cookie-like information back to the server, including third-party sites. And because it is a plugin, Flash does not take any of the browser's privacy settings into account.
http://superuser.com/questions/1627/how-to-automatically-remove-flash-history-privacy-trai l-or-stop-flash-from-stori
Its surprising that no one has noticed this bug and also would like a working copy of install_flash_player_ax.exe 9.0 r124
Any comments would be appreciated.

filed a bug report with adobe.
the attachment will explain it.
the problem has been fixed in a future beta 10.

Macbook does not shut down or restart. It stops at an blank white screen with the cursor moving around it. Updated to the latest software

I have a Macbook Air 13.3" 2012 model. For a couple of days my Macbook does not shuts down. It just stops at a blank white screen with the cursor still hovering around it. I have to shut it down forcefully every time using the power button.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

External hard drive does not shut down

Hello, When my mini mac goes to sleep my samsung external hard drive does not shut down or dismount properly. when i wake computer i have a error message stating improperly ejected hard drive. It also does not reconize HD until I disconnect and reconnet??? PLEASE HELP Thank you

My Mini was doing the same thing until I reset the PRAM. With four external drives. They would stop inadvertently with an "improperly ejected" error. Granted two of the drives went bad (6 and 7 years old) but a brand spanking new Seagate and a 3 year old Hitachi drive doing the same. Haven't seen the error since resetting the PRAM.
If you don't know how to do that, Reboot while holding the Cmd+Opt+P+R keys until your hear the startup chime three times and then release the keys.

Macbook pro does not shut down, blue screen and turning wheel appears

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

My Mac OS X 10.6.8 does not shut down

My mac does not shut down, the blue screen is there for ever. to shut it down I have to do that manually, but i am afraid to damage my mac by switching it always like that!!!

Boot from your installer dvd and repair/verify you boot drive with Disk Utility (not repair permissions).
Do a smc and pram reset.
Then try some experiments...
Does the shutdown hang if,
1. You log into your account and do nothing else by shut down?
2. You log into another account?
3. You boot in safe mode, log into your account and then shut down?

My computer does not shut down.

My system does not shut down. I can put it to sleep and it restarts but I have to press the power button to turn the unit off

potvora,
Force Quit Calendar. Go to >Force Quit...>and choose Calendar. Then paste this text~/Library into the Finder>Go>Go to Folder...window and select "Go." This will open the Users Library Folder.
Then open the Calendars Folder and move any any files with "Cache" listed in the name field to your Desktop.
Next open the Preferences Folder in that Library, and move the com.apple.iCal.plist file to the Desktop.
Log out/in or restart, and open Calendar.

Laptop does not shut down completely after upgrading to Windows 10!!

Ever since I installed Windows 10 64-bit, the PC does not shut down completely. The screen gets blank but the power button is still lit up...Have to manually shut down by holding the power button... Same issue anyone? Any solution or workaround? @HP??

I also have this problem, and have resorted to leaving the computer in Sleep mode when not in use. This is OK as a temporary fix, but is not a permanent solution. This is clearly a problem with HP computers and I would hope HP are aware of the need for urgent action to resolve the problem. I also hope that Microsoft gives them full cooperation. HP and Microsoft, are you listening?

HP DV6 3209 TX does not shut down properly & sometimes very slow

Hi,
I bought a HP Pavilion dv6 3209 tx laptop only one month ago. It provided Win Home Basic. I tried to install Ubuntu 10.10 Maverick along with it, from a pendrive .... I didn't get installed, & at that time, The screen suddenly became colourful with some bizarre symbols !! I shut it down with the power key.
Since then, The home basic became very slow, cpu usage often reaches 100% or very high even while idle, does not shut-down properly.
Then I formatted the hard disk,clean-installed Win 7 Pro (Got it from msdnaa) as well as ubuntu maverick. Now when I restart the system, it shuts down & restarts. But if shut down, then the desktop goes blank, but the fan keeps running, power indicator keeps glowing, system never shuts down till the power key is long-pressed. Also, The CPU usage becomes very high, sometimes it's normal.
I'm confused. Is that any hardware issue ? Do I need to format it again, install xp sp3 & check it if the problems remain ? Please help !!
when the lappy runs in Ubuntu, it's operating speed or CPU usage is normal ..... even when I'm writing this reply from Win 7, everything is normal, but sometimes it's not so smooth...... task manager shows CPU usage as 90 % or more !! I've decided to install xp & then check if the shutdown issue & slowness remains there too.
Windows-Linux-Unix-Mac

SOLUTION :
Open the BIOS (at the starting press f10).
f9 to restor default
Then save and exit (press f10 again)
Restart the computer.
Do this again and set it back to "Enable" that wil help the computer to not over heat.
And now your ROVE will start and sleep correctly.

OS X does not shut down after iTunes is started

Always after I open iTunes my MacBook Pro OS X 10.8 does not shut down (grey screen with spinning wheel). When iTunes is not used the system shut down properly. It seems to be an issue related to iTunes and not to OS (same behavior under Snow Leopard and Mountain Lion). What can be done to fix this problem?

The problem is solved
http://rthomastech.com/blog/troubleshooting-mac-os-x-hang-on-shutdown
Many thanks Robert

My phone froze and will not shut down when I updated the iphone

my phone froze and will not shut down when I updated the iphone with the new software
<Re-Titled By Host>

Hi there bebe_meza,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
-Griff W.

I use uTorrent but it will not shut down when i quit

I use uTorrent but it will not shut down when I quit

Any torrent program will and can destroy your computer.
You are not the first and will not be the last to learn this.
UnInstall and if your machine is capable Repair Permissions and shut your computer clear off, this allows it to reset and then restart your computer. Be wary of anything you get from a torrent. Movie, Music, game, EVERYTHING.

Firefox.exe*32 process does not shut down when program is closed in version 17.0.1, on windows 7 64 bit OS.

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