Firefox.exe is causing a blue screen of death in Windows Vista.

I was browsing the internet a few hours ago when my computer bluescreened. This is the first time this has ever happened on my 2-year-old system, so when Windows booted up again I searched for a way to diagnose the problem. The resulting Windows Debugging Tool cited Firefox.exe as the cause of the crash.
Has anybody else had this issue? Is there a solution?
Please and thanks! :-D

I have this problem for 3 weeks now.
Blue screen occurs 2/3 times a day, only when FF running (tested with IE : problem disapears).
More blue screens occur when playing a video, but happens without Flash player anyway.
Seems to be a minidump / AppDataLocal Temp... error.
Any idea ?

Similar Messages

IPod Causing Blue Screen of Death on Windows Vista

I'm posting this in the correct forum now:
For some reason, all of a sudden, whenever I plug in or unplug my iPod to my computer, the computer crashes and quickly shows a blue screen of death before restarting. It has not done this before today. I haven't done anything out of the ordinary with the iPod or the computer that would cause it to do this.
When iTunes opened, it said there was a Windows Update to fix a problem with iPods corrupting upon disconnecting from the PC, but when I tried to download the update, it said something about the update not being needed for this system. The iPod isn't corrupted, everything is still on it. I don't know what the deal is.
I tried system restore back to like a week ago, but this did nothing to help.

First, update the USB Root Driver on your computer: http://docs.info.apple.com/article.html?artnum=305136 Even if there are no new drivers for your computer, follow the last part of the article and let Windows update your USB driver.
Second, be sure you are using a rear port on your computer.
Third, with only the iPod, mouse and keyboard connected (no speakers, no mic, nothing else), reassign the drive letter on your iPod. Try M or P or Z: http://docs.info.apple.com/article.html?artnum=93499

Itunes causing Blue Screen of Death on Windows 7

Every time I open Itunes 9 it eventually crashes my computer and takes me to the Blue Screen of Death. I recently updated from vista to Windows 7. I've reinstalled itunes repeatedly and tried both 32 and 64-bit installs. Any suggestions would be very helpful.

I had the same problem just now. I've had iTunes on my computer since I got it (the day Windows 7 came-out), and have had the hardest time getting it to run properly. I left it on the fill the library with my music, and came back to see the Blue Screen. I've had that Blue Screen 2 times already, and I'm not sure if the first 2 times were because of iTunes or not (although iTunes wasn't running the first 2 times, so possibly not).

Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on T61/T61p

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD. This information can help address blue screen errors specifically related to Turbo Memory, but may not solve errors related to other issues. Please read through the instructions completely, make sure they apply to your system, and after attempting the solutions please post back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad T61/T61p (14.1 inch widescreen with IEEE 1394 model) - BIOS version 1.22 (7LET52WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Message Edited by Tim_Lenovo on 11-30-2007 07:03 PM
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

Thanks Tim,
I do have my T61p fully up-to-date to the latest drivers and updates (via System Update and the Drivers&Software web page when the former is not that up-to-date).
At the moment the most recurrent problem is this:
http://forum.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=55
which has been longly speculated here:
http://forum.thinkpads.com/viewtopic.php?t=47755
My other angst is the boot-time chkdsk hang-up problem:
http://forum.thinkpads.com/viewtopic.php?t=52765&highlight=chkdsk
I just wonder if this purely a Vista issue when using NV cache, the disk spinning down at almost exactly 1 hour from the beginning of the chdsk operation seems too much of a coincidence.
This is my T61p configuration:
Intel Core 2 Duo T7700 2.4GHz
BIOS version 1.26-1.06
4GB RAM 2 SO-DIMMs
nVidia Quadro FX 570m with 512MB VRAM
WUXGA LCD
Seagate 7200.2 160 GB
4GB RAM 2 SO-DIMMs
Windows Vista Ultimate 32bit (waiting to move to 64bit)
thanks,
andrea
Message Edited by abarbieri on 12-05-2007 03:48 PM
T61p - 15.4" - T7700 - FX 570M 256MB - 4GB RAM - ST916023AS - 4965AGN - BT - FPR - 9 cell - Vista Ult. x86
T21p - 14" - PIII 850MHz - S3 Savage/IX 8MB - 512MB RAM - 100GB 7200rpm - WinXP x86

Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on X61/X61s

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD.
This information can help address blue screen errors specifically
related to Turbo Memory, but may not solve errors related to other
issues. Please read through the instructions completely, make sure they
apply to your system, and after attempting the solutions please post
back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad X61 or X61s - BIOS version 1.06 (7NET25WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

Dear Tim,
First off, many thanks for the tips for resolving BSOD with Vista + Turbo Memory on X61. I've been suffering from this BSOD for countless times since I bought in my X61 7673-CW9 in April 2008.
Even prior to having the pleasure to visit this wonderful forum, I followed both steps as indicated, and updated my Intel Turbo Memory driver to 1.5.0.1013 and my BIOS to 7NETB4WW (2.14). However, the BSOD recurrs.
For the past two months, I've recovered my system to factory default settings using Rescue and Recovery for over twenty times, each time with the latest Intel Turbo Memory driver and BIOS. Notwithstanding that, BSOD recurrs.
During these painful experiences, I tried two options: 1) making my X61 up-to-date by using System Update and Windows Update (including Vista SP1 or excluding Vista SP1); 2) keeping my X61 the status as factory default (i.e. without updating through either System Update or Windows Update (the automatic/scheduled update function of both is turned off)). In either case, BSOD recurrs.
I'm 100% positive that the BSOD does not arise from any hardware or software/firmware I install. I never install any hardware (e.g. RAM). And, it is not caused by any software/firmware I install: the clear and unequivocal evidence is that at one time,I encountered BSOD while having restored back to factory setting and booting for the first time.
I live in Taiwan, and I seldom heard this BSOD here.  All of my friends (as most of Taiwan residents) using X61 operate in Traditional Chinese environment, whereas I operate in English environment. In Taiwan, when booting for the first time after purchase/recovery, the Windows Vista Business system provides for lanuage choice (Traditional Chinese or English), and, once chosen, the language cannot be altered later on (unless, of course, the system is restored back to factory default settings).
My system specs are the same as the day I purchased it and are listed below (as I'm not sure if my machine type X61 7673-CW9 is applicable outside Taiwan):
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.4GHz
Memory: 1.00 G.B.
System: Windows Vista Business (32-bit)
Hard Drive: 160 G.B. @ 7,200 r.p.m.
And, of course, with Intel Turbo Memory 1 G.B.
I contacted the Lenovo support staff here in Taiwan for countless times, but they seem to be clueless. I learned that some friends at this forum downgraded their OS back to Windows XP, but I chose not to. The reason is simple: my purchase price for X61 7673-CW9 includes the Intel Turbo Memory, which cannot function under Windows XP (at least so far).
Therefore, I just wish to share my experience here and perhaps I can get some advice from you and other friends here. Any advice will be tremendously and enormously appreciated.
Kevin Chen @ Taiwan

How to fix blue screen of death of windows xp with a bootcamp hard drive

i have a macbook with intel 2 duo core with 4gb ram and 1tb hard drive with lepord on it i bootcamped the hard and installed windows xp and now i am gettind a blue screen of death. so i know there repair utlite on windows xp disc when you boot to it but can't do it on the mac it there a repair utlite for windows xp cause i can still into sindows xp for like an hour before it crashes

JFJ_595 wrote:
the start-up music still plays.
The POST for the hardware checks out then.
JFJ_595 wrote:
I turn on my computer and all i get is a blank white/grey screen. No logo, no loading symbol, just a blank screen;
Command+R does nothing,
Holding Shift does nothing
Press and hold the power button down to turn of the machine.
Press and hold the Command Option R keys on the built in keyboard and press the power button, you have to be near your high speed Internet connection.
If you get something like "Install OS X" do that, it will overwrite your old copy with a new one and not touch your files or most programs.
If you can't install OS X, head to Disk Utility and First Aid > Repair Disk and Permissions and try reisntalling OS X again. (do not erase the drive as this will wipe your data off, unless your sure)
If you still get the white/gray screen with nothing while holding the Command Option R keys at boot time, I suspect your EFI firmware has been borked somehow and it's not loading to respond to the at boot key commands.
We are able to reinstall the EFI firmware ourselves, but the current method requires a machine with a internal optical drive. This problem occurs so rarely that it's not been used much and certainly unknown how well it works off a USB thumb drive, which is what I suspect the Apple Store/Repair will do.
Since your under warranty, I would have Apple replace the EFI firmware and check the machine out for hardware issues as well.
Buy AppleCare and a external drive for TimeMachine backups.

ITunes 8.2 update Blue Screen of Death on Windows XP

I installed the iTunes update on a Dell Inspiron 1500 XP Home Edition computer and now the computer will not boot; it goes directly to the Blue Screen of Death. I cannot go into safe mode as it also gets the BSOD. Is there any work around for this? That is pretty bad that a software installation can effectively break a computer to the point of having to reinstall the whole operating system!

Ta very much, Jason! That's useful to know.
These sorts of outdated-software clashes can hang around for the longest time. Back before you came on board, one of the common causes of BSODs was a version of Roxio Easy CD creator (5.0 I think ...) that wasn't actually compatible with XP. If you had it on board, it quite was plausible that you couldn't get your XP PC to boot ... but for some folks the problem lay dormant, and their first sign of trouble with it was when the PC had iTunes installed on it, and the PC started blue-screening if they plugged in an iPod, inserted a CD, or sometimes just tried to launch iTunes.
Used to catch in particular folks who had upgraded their OS from ME to XP.
Mercifully extinct or vanishingly rare now ... but it kept showing up for me here in 2005 through 2007 ...

X200 Tablet - Wacom Pen Blue Screen of Death on Windows 7

Hello...hopefully someone can help & point me in the right direction...I have a Lenovo x200 tablet PC (Stylus Only Version) - and recently installed Windows 7 Professional (64bit)
The OS install went perfectly...Once installed, I did all the Systems Updates for Windows 7, including all the updates for Lenovo using System Update 4.01.....However, I have an issue that I cannot seem to figure out...
PROBLEM # 1
The biggest issue I now face is, whenever I put the Digitized Pen next to the Tablet Screen within 2 seconds I get the 'Blue Screen of Death'....and it automatically Reboots....This ONLY happens when I touch the Pen to the screen....
I uninstalled the 'Wacom Drivers' - within the Device Manager, which i assume were installed by the system update(s)....After, uninstalling the issue of the 'Blue Screen' from happening when the pen touches the screen is gone.....However, I have no way of being able to use the Pen...it does not show any cursor or inking....Is there a specific DRIVER that I should be installing on my own to make this work properly - without getting the 'Blue Screen of Death' each time?....I really need some guidance on this issue.
PROBLEM # 2
My Second issue, which is suddenly occured after day 2 of installing updates is the Lenovo System Update 4.01 -- Suddenly, after working on day 1 - now, whenever i try to 'Check New Updates' i get a popup that says "An error was detected with the Package catalog for your system on the System Update Server. Please contact the Support Center".
I called techical support on the phone - and they made it seem like this was not their problem and they could not help me...The odd thing is, that this was working before, and now all of sudden it doesnt work...
If someone can please advise me on what to do, especially with the Pen Driver problem, I would greatly appreciate it....Thanks!
Solved!
Go to Solution.

**FIXED IT** TWICE!
I've been messing with this on multiple machines at my school.
I was getting the BSOD, "no tablet installed" all that good stuff.
I installed this, that and the other thing.
After testing another machine, I read something in the BSOD that caught my attention.
It mentions resetting the cache of the BIOS. I wasn't sure what that meant, or how to do it.
But I was able to get into the BIOS (F1 on the Lenovo splash screen) and I just tapped F9 (load default Bios options -paraphrasing) Then I hit ESC- it prompts to save the settings, agree and let the computer continue to boot.
I was able to test the Pen at the login screen. Just repeated this process on another X200 computer and it worked again.
Try it.
Good luck!

Blue Screen of Death in Windows

Hello,
I am getting the Blue Screen of Death about once a every few days. My iMac does not do this. Please help. My HD is defragmented. I have Windows XP Home.
Thanks!

Having same problems on Windows XP SP3 on my MacBook. Both Mac OS X and XP are up to date. I'll admit I haven't defragmented in a while, but I haven't been using it that long and I don't do much heavy stuff on it so I didn't think that'd be an issue(??). It'll do it without warning, normally a blue screen almost immediately followed be a reboot; sometimes it's a screen-freeze instead. It only started a month ago and when it happens, it's only on XP and every few days, but I've lost work because of it and it's driving me nuts!
I'm sorry I'm not awfully technical, but has anyone got any ideas? Would reinstalling Windows be a good idea and if so how would you do it?
Thanks for any help!
Mike

Blue screen of death with windows seven

Ok to begin, I understand that Im using a release candidate operating system but I would appreciate any help.
When I'm watching a slow I get a blue screen of death. With the fallowing error details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 8556301C
BCP3: B6602000
BCP4: 05000135
OS Version: 6_1_7100
Service Pack: 0_0
I did not have this trouble when I was using windows Vista.
My pc specs are:
9600 Phenom BE
9600 Nvidia GT
Gigabyte motherboard
Please let me know if you can help.

princezuda wrote:
I read the info you wrote and it said version 6.1.7400 if it is windows 7 shouldn't it be version 7?
Windows 7 really is version 6.1 (Vista was 6.0).
Same as Windows XP was version 5.1 (Windows 2000 was 5.0).

JDeveloper 10.1.3.3.0.3 Blue Screen of Death on Windows 7 64-bit

Hi,
I am using JDeveloper 10.1.3.3.0.3 on a Windows 7 (64-bit) machine. Whenever I try and use the PgUp or PgDn keys or even use the main vertical scrollbar it produces a Blue Screen of Death. Saying the Video Scheduler has encountered an unexpected error.
Has anyone else had this issue and is there a fix?
Thanks
Martin

Kind of old this version, but I cab run the 10.1.3.3 version on my win7 64bit system withotu a problem. Only thing I changed was the theme (not sure which one as I don't have access to the pc right now).
Can be a problem with your hardware. Check if there are newer version of graphic drivers availabe.
Timo
Edited by: Timo Hahn on 27.03.2013 10:25
Oh, and don't try to run it with jdk 1.6 or 1.7. Use the jdk bundeled with jdev

Firefox is causing my computer to crash. It is causing the blue screen of death. What can I do to solve this problem?

Mozilla firefox is crashing my computer. It will run and the blue screen would come on because of this I cannot run firefox on my computer anymore. What to do?
== This happened ==
Every time Firefox opened
== June 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

Firefox doesn't do email, it's a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
or this one
[http://forums.mozillazine.org/viewforum.php?f=39]

When I open FireFox i get the blue screen of death and then vista restarts. I get to login and then afterthe welcome window it crashes and restarts again. I can open in safe mode but if I open firefox again it restarts this loop.

The other day I opened firefox after the latest update in September. Firefox then closes and then i get logged off and vista(32 bit) restarts. I get back to login and when I try to login it gives me the blue screen and restarts again with the selection screen (start in safe mode....)I was able to login on safe mode and then on admin afterwards. Thinking the problem was just an error I went back and opened firefox on my account and the loop started again. I was forced to remove firefox but I want ti back and I want to know how this can be fixed so I can put it back on my computer.

See below -- the way I asked the question the first time may not be clear. This post was a goof but I can't figure out how to delete it

Connecting IPod Touch gives a blue screen of death on windows xp home

Hi,
I recently got a new ipod touch. I downloaded the itunes 9.1 and connected the ipod touch with my PC to configure it for the time first time. After connecting the machine detected it as a camera and then it gave me a BSOD.
I updated my machine with all the automatic updates from microsoft, even tried downloading and updating some patches manually but nothing worked out.
I searched the apple support pages and did the activities mentioned there but none seems to be working
I have no other USB devices connected on my machine, there are no webcams or printers attached to the PC
Any help is appreciated, I have been trying for last 2 days and finally gave up
Thanks

Ta very much, Jason! That's useful to know.
These sorts of outdated-software clashes can hang around for the longest time. Back before you came on board, one of the common causes of BSODs was a version of Roxio Easy CD creator (5.0 I think ...) that wasn't actually compatible with XP. If you had it on board, it quite was plausible that you couldn't get your XP PC to boot ... but for some folks the problem lay dormant, and their first sign of trouble with it was when the PC had iTunes installed on it, and the PC started blue-screening if they plugged in an iPod, inserted a CD, or sometimes just tried to launch iTunes.
Used to catch in particular folks who had upgraded their OS from ME to XP.
Mercifully extinct or vanishingly rare now ... but it kept showing up for me here in 2005 through 2007 ...

Blue screen of death hp windows 7

I have been searching and reading other peoples problems with the BSOD. Trying there ideas and nothing works. Just can't get passed it. Although when I tried quickly tapping the esc key as it turns on it says "entering boot menu..." but it just stays there. I've waited for hours. What to do, what to do? Any help will be appreciated, I have a lot of important stuff on my pc

Do you mean that you are pressing F8 about once a second after pressing the power button and you still aren't getting the Advanced Boot Menu with the safe mode options? You should get the advanced boot menu with the described process. If you are not getting that, then either something has happened to Windows or the system is not receiving the keyboard signal in time to trigger the menu.
As GideonEL has noted, a blue screen error can be software or hardware.
About 2/3 of the way down, there will be a stop error code (e.g. 0x0000007e). What is this error code?
Some blue screen errors list a file that may have caused it just below the stop error code? Is one listed?
Before continuing, I want to be certain that everyone is on the same page.
Doesn't work for me. I think we may be talking about a different type of BSOD..
Mine give me the option of ecs=boot menu F10=setup F11=system recovery F9=diagnostics.
Before continuing, I would like to make sure everyone is on the same page.
Doesn't work for me. I think we may be talking about a different type of BSOD..
Mine give me the option of ecs=boot menu F10=setup F11=system recovery F9=diagnostics.
The reason I want to confirm is that you said your blue screen gives different options and listed the ESC, F9, F10, and F11 keys. These keys are not part of a Windows blue screen error.
Are you referring to a screen that looks like this?
Or are you referring to a blue screen that looks like this?
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Firefox.exe is causing a blue screen of death in Windows Vista.

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