Firefox fails to quit on OS X 10.10

Question

Hello
I'm having an issue with Firefox 33.1 on Mac OSX 10.10 - basically Firefox fails to quit. If I issue a quit command the UI will shut down but the process stays active for ever.
1. This 100% reproducible
2. Tried "rest Firefox" to no avail
3. Tried to re-install Firefox (fresh download)
4. I have tried to run without extensions:
AGTMBP13:~ alex$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode
LOGIN CALLBACK in libCVP11LCB: CK_RV CB_Initialize(CK_CONTEXT*, CK_C_INITIALIZE_ARGS*, CK_ULONG*)
[22564] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-osx64_bld-0000000000/build/ipc/glue/MessageChannel.cpp, line 1547
[22564] ###!!! ABORT: Aborting on channel error.: file /builds/slave/rel-m-rel-osx64_bld-0000000000/build/ipc/glue/MessageChannel.cpp, line 1547
Terminated: 15
AGTMBP13:~ alex$
(the abort above is when killing the process).
All in all it simply does not work :(
Any suggestion most welcome

Answer 1

Hello
Thanks for you answer - here we go with the troubleshooting infos
Application Basics
Name: Firefox
Version: 33.1
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: BetterPrivacy
Version: 1.68
Enabled: true
ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Name: Dictionnaire français «Classique»
Version: 4.3
Enabled: true
ID: [email protected]
Name: Ghostery
Version: 5.4.1
Enabled: true
ID: [email protected]
Name: LastPass
Version: 3.1.54
Enabled: true
ID: [email protected]
Name: NoScript
Version: 2.6.9.3rc3
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}
Name: npIpcam
Version: 2.0.1.7
Enabled: true
ID: [email protected]
Name: Perspectives
Version: 4.5.2
Enabled: true
ID: [email protected]
Name: Readability
Version: 2.4
Enabled: true
ID: [email protected]
Name: SPDY indicator
Version: 2.1
Enabled: true
ID: [email protected]
Name: Troubleshooter
Version: 1.1a
Enabled: true
ID: [email protected]
Name: User Agent Switcher
Version: 0.7.3
Enabled: true
ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}
Name: Xmarks
Version: 4.3.5
Enabled: true
ID: [email protected]
Name: Adobe Acrobat - Create PDF
Version: 1.1
Enabled: false
ID: [email protected]
Graphics
Device ID: 0x 126
GPU Accelerated Windows: 1/1 OpenGL (OMTC)
Vendor ID: 0x8086
WebGL Renderer: Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasBackend: quartz
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 102400
browser.cache.disk.smart_size_cached_value: 640000
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.fixup.alternate.enabled: false
browser.history_expire_days_min: 10
browser.history_expire_days.mirror: 180
browser.newtab.url: about:blank
browser.places.importBookmarksHTML: false
browser.places.smartBookmarksVersion: 7
browser.privatebrowsing.dont_prompt_on_enter: true
browser.search.suggest.enabled: false
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20141030112145
browser.startup.homepage: https://www.google.com/ncr
browser.startup.homepage_override.buildID: 20141030112145
browser.startup.homepage_override.mstone: 33.1
browser.tabs.warnOnClose: false
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 33.1
font.internaluseonly.changed: true
font.name.serif.x-western: Verdana
media.gmp-gmpopenh264.lastUpdate: 1415357552
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1415913133
network.cookie.prefsMigrated: true
network.protocol-handler.external.mailto: false
network.security.ports.banned: 8118,8123,9050,9051
places.database.lastMaintenance: 1416012207
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 167772160
places.last_vacuum: 1296166981
plugin.disable_full_page_plugin_for_types: application/x-bittorrent,application/pdf
plugin.importedState: true
plugin.state.doubletwistwebplugin: 0
plugin.state.folx3plugin: 0
plugin.state.folxnetscapeplugin: 0
plugin.state.officelivebrowserplugin: 0
plugin.state.sharepointbrowserplugin: 0
print.print_bgcolor: true
print.print_bgimages: true
print.print_colorspace:
print.print_command:
print.print_downloadfonts: false
print.print_duplex: 0
print.print_evenpages: true
print.print_footerleft:
print.print_footerright:
print.print_headerleft:
print.print_headerright:
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_pagedelay: 500
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_type: 1
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_plex_name:
print.print_printer:
print.print_resolution: 0
print.print_resolution_name:
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 17
print.print_unwriteable_margin_left: 17
print.print_unwriteable_margin_right: 17
print.print_unwriteable_margin_top: 17
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
security.warn_viewing_mixed: false
security.warn_viewing_mixed.show_once: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1413937753
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
---------------------