Firefox Flash Crashes on Windows 8 Tablet (Surface Pro) when onboard touch keyboard is activated or when screen orientation is changed

Whenever I have firefox open and I need to type something using the onboard touch keyboard, the moment I activate the keyboard, Firefox freezes. I then receive a prompt saying Flash has stopped working. However, I have updated shockwave flash to the most recent one. Also, I noticed at intermittent times, whenever I change the orientation (portrait --> landscape) on my tablet, I get the same issue as above.
I am not sure if this is a Flash issue, or some sort of integration problem with firefox and the windows8 tablet features.

I have tried that, but did not work. I switched over to Nightly which is still in beta, and it is much better. But still some flashsites like youtube still crash every so often....
Anyone have anything for this?

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Illustrator CC 2014 crashing on brand new Surface Pro 3. ntdll.dll error

Illustrator CC 2014 crashing on brand new Surface Pro 3. ntdll.dll error
Event log:
Illustrator.exe
   18.0.0.18
   53880380
   ntdll.dll
   6.3.9600.17114
   53649e73
   c0000374
   00000000000f87a8
   1c5c
   01cfada4daa6f194
   C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
   C:\windows\SYSTEM32\ntdll.dll
   1b0d17fe-1998-11e4-826e-60029244db05

bitlocker encrypts your drive making it difficult to run programs that require constant access to your drive--it should be 'off'--however--just turning it off won't solve the problem. You need to turn it off and decrypt the drive
see below
To turn off or temporarily suspend BitLocker
Click to open BitLocker Drive Encryption.
Do one of the following:
To temporarily suspend BitLocker, click Suspend Protection, and then click Yes.
To turn off BitLocker and decrypt the drive, click Turn Off BitLocker, and then click Decrypt Drive.

Flash CC 2014 unusable on Surface Pro

Flash CC 2014 on Surface Pro with "disable display scaling on high DPI" checked is unusable.
It's difficult to explain the problem, but basically all content within any window (including tool bar window) is pushed to the right, so far that it is inaccessible. I'm not exaggerating when I say it's unusable. No mater how large you make a window, all the information stays outside of it.
This is a serious issue to me, please tell me that Adobe is trying to fix this.

Flash CC 2014 does not function on the Surface Pro 1 whether display scaling is on or off.
When "disable display scaling on high DPI" is checked:
As I mentioned, it looks like the screenshot above (with windows offset to the right). If I were to draw a line with the pencil tool, the line would actually appear offset to the right -inches away from the stylus.
With "display scaling" unchecked:
The windows are not offset in this case, BUT using the pencil tool has a slightly similar effect. As soon as the stylus simply touches the canvas, a line appears from where the stylus is touching reaching across the screen to the right.

Skydrive.exe crashes on Windows 8.1 Pro RTM

I'm trying to get Skydrive working on a fresh install of Windows 8.1 Pro RTM. When I go to Skydrive (show my files in skydrive) via the "metro" app, the view is empty. When I look at the skydrive folder in explorer.exe, it's also
empty.
I went to a command prompt running as an administrator and ran "skydrive /shutdown" followed by "skydrive" in order to reboot skydrive. When I attempt to start skydrive, I get two entries in the Event Log. The second event
viewer message refers to a file named Report.wer that contains info about the crash. I've attached the contents of both eventvwr entries and the contents of Report.wer.
I'm wondering if this has anything to do with Skydrive Pro being installed by the Office 2013 installer that comes from my Office 365 subscription.
Any thoughts on how to fix skydrive.exe?
Thanks,
-Ben
*** START OF ENTRY #1 ***
Log Name:      Application
Source:        Application Error
Date:          10/18/2013 1:54:47 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      modena.benday.local
Description:
Faulting application name: SkyDrive.exe, version: 6.3.9600.16384, time stamp: 0x5215d0a0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x6ec
Faulting application start time: 0x01cecc2b2291a23c
Faulting application path: C:\Windows\system32\SkyDrive.exe
Faulting module path: unknown
Report Id: 605dbfaa-381e-11e3-8255-406c8f337b4e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-18T17:54:47.000000000Z" />
    <EventRecordID>5241</EventRecordID>
    <Channel>Application</Channel>
    <Computer>modena.benday.local</Computer>
    <Security />
</System>
<EventData>
    <Data>SkyDrive.exe</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d0a0</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>00000000</Data>
    <Data>0000000000000000</Data>
    <Data>6ec</Data>
    <Data>01cecc2b2291a23c</Data>
    <Data>C:\Windows\system32\SkyDrive.exe</Data>
    <Data>unknown</Data>
    <Data>605dbfaa-381e-11e3-8255-406c8f337b4e</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
< /Event>
*** END OF ENTRY #1 ***
*** START OF ENTRY #2 ***
Log Name:      Application
Source:        Windows Error Reporting
Date:          10/18/2013 1:54:48 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      modena.benday.local
Description:
Fault bucket 125375516, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: SkyDrive.exe
P2: 6.3.9600.16384
P3: 5215d0a0
P4: StackHash_fc6e
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: PCH_B0_FROM_KERNEL32+0x00000000000E957A
P9:
P10:
Attached files:
C:\Users\benday\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-10-18.1354.1772-1.etl
C:\Users\benday\AppData\Local\Temp\WER574C.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\benday\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyDrive.exe_ceb41ec558101759bb4b2155dc10e4a619612422_dd2e481b_2bec5901
Analysis symbol:
Rechecking for solution: 0
Report Id: 605dbfaa-381e-11e3-8255-406c8f337b4e
Report Status: 0
Hashed bucket: 6159b27cd9fa18957f6e24562298e260
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-18T17:54:48.000000000Z" />
    <EventRecordID>5242</EventRecordID>
    <Channel>Application</Channel>
    <Computer>modena.benday.local</Computer>
    <Security />
</System>
<EventData>
    <Data>125375516</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>SkyDrive.exe</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215d0a0</Data>
    <Data>StackHash_fc6e</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>00000000</Data>
    <Data>PCH_B0_FROM_KERNEL32+0x00000000000E957A</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\benday\AppData\Local\Microsoft\Windows\SkyDrive\logs\SyncEngine-2013-10-18.1354.1772-1.etl
C:\Users\benday\AppData\Local\Temp\WER574C.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\benday\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyDrive.exe_ceb41ec558101759bb4b2155dc10e4a619612422_dd2e481b_2bec5901</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>605dbfaa-381e-11e3-8255-406c8f337b4e</Data>
    <Data>0</Data>
    <Data>6159b27cd9fa18957f6e24562298e260</Data>
</EventData>
< /Event>
*** END OF ENTRY #2 ***
*** START OF Report.wer ***
Version=1
EventType=APPCRASH
EventTime=130265924878577799
ReportType=2
Consent=1
UploadTime=130265924880749087
ReportIdentifier=605dbfab-381e-11e3-8255-406c8f337b4e
IntegratorReportIdentifier=605dbfaa-381e-11e3-8255-406c8f337b4e
NsAppName=SkyDrive.exe
Response.BucketId=6159b27cd9fa18957f6e24562298e260
Response.BucketTable=4
Response.LegacyBucketId=125375516
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=SkyDrive.exe
Sig[1].Name=Application Version
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Application Timestamp
Sig[2].Value=5215d0a0
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_fc6e
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=00000000
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_B0_FROM_KERNEL32+0x00000000000E957A
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fc6e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fc6e14469e9be21ccec6d1e7f94ef71a
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=1bdc
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=1bdc6a015c688a7765d304004fa496f9
UI[2]=C:\Windows\system32\SkyDrive.exe
UI[3]=SkyDrive Sync Engine Host has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Windows\system32\SkyDrive.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\msvcrt.dll
LoadedModule[5]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[6]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
LoadedModule[7]=C:\Windows\system32\SkyDriveTelemetry.dll
LoadedModule[8]=C:\Windows\system32\SyncEngine.DLL
LoadedModule[9]=C:\Windows\SYSTEM32\shcore.dll
LoadedModule[10]=C:\Windows\system32\SHELL32.dll
LoadedModule[11]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[12]=C:\Windows\system32\USER32.dll
LoadedModule[13]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[14]=C:\Windows\system32\SspiCli.dll
LoadedModule[15]=C:\Windows\system32\dwmapi.dll
LoadedModule[16]=C:\Windows\system32\VERSION.dll
LoadedModule[17]=C:\Windows\system32\ole32.dll
LoadedModule[18]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[19]=C:\Windows\system32\RPCRT4.dll
LoadedModule[20]=C:\Windows\system32\GDI32.dll
LoadedModule[21]=C:\Windows\system32\winbici.dll
LoadedModule[22]=C:\Windows\system32\wevtapi.dll
LoadedModule[23]=C:\Windows\system32\WINHTTP.dll
LoadedModule[24]=C:\Windows\system32\WS2_32.dll
LoadedModule[25]=C:\Windows\system32\XmlLite.dll
LoadedModule[26]=C:\Windows\system32\loadperf.dll
LoadedModule[27]=C:\Windows\system32\Secur32.dll
LoadedModule[28]=C:\Windows\system32\WININET.dll
LoadedModule[29]=C:\Windows\system32\PROPSYS.dll
LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[31]=C:\Windows\SYSTEM32\advapi32.dll
LoadedModule[32]=C:\Windows\system32\NSI.dll
LoadedModule[33]=C:\Windows\system32\iertutil.dll
LoadedModule[34]=C:\Windows\system32\IMM32.DLL
LoadedModule[35]=C:\Windows\system32\MSCTF.dll
LoadedModule[36]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[37]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[38]=C:\Windows\system32\bcryptPrimitives.dll
LoadedModule[39]=C:\Windows\system32\uxtheme.dll
LoadedModule[40]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[41]=C:\Windows\system32\rsaenh.dll
LoadedModule[42]=C:\Windows\system32\bcrypt.dll
LoadedModule[43]=C:\Windows\system32\profapi.dll
LoadedModule[44]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[45]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[46]=C:\Windows\System32\IDStore.dll
LoadedModule[47]=C:\Windows\System32\wlidprov.dll
LoadedModule[48]=C:\Windows\System32\netprofm.dll
LoadedModule[49]=C:\Windows\system32\apphelp.dll
LoadedModule[50]=C:\Windows\System32\SkydriveShell.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=SkyDrive Sync Engine Host
AppPath=C:\Windows\system32\SkyDrive.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=58F36FD04AC6489A8303F7AC8A7EFE3B
*** END OF Report.wer ***
Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

I think I found a fix!
I went looking at %LocalAppData%\Microsoft\Windows\SkyDrive\logs and found some messages in the SyncEngine*.etl files in that dir. (BTW, Visual Studio wants to open those *.etl files but it doesn't show anything. It's easier to open these
files in Notepad and wade through the mess of hex. Eventually, you'll come to readable text.) The messages were:
1) Failed to show/hide SkyDrive Shell Items, error code: 0x80070002
2) Unable to correctly read and parse the ClientPolicy.ini file
A quick search brought up some posts complaining about the Win-X shortcut being broken. (link)
I tried my Win-X key and it was indeed not working. That forum discussion led to
another forum post about Skydrive generating a lot of extra empty Skydrive folders in the user profile dir.
These posts suggested some commands to run from an Administrative command prompt.
*** START OF SCRIPT ***
reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{8E74D236-7F35-4720-B138-1FED0B85EA75}\ShellFolder /v Attributes /t reg_dword /d 0x00100000 /f
reg delete "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /f >NUL 2>NUL
reg add "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /v Version /t REG_SZ /d "1" /f
reg add "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /v StubPath /t REG_SZ /d "\"%ProgramFiles%\windows-8-fixes\fixWinX.cmd\"" /f
xcopy /S /C /I /Q /H /R /Y "%PUBLIC%\..\Default\AppData\Local\Microsoft\Windows\WinX\**" "%LocalAppData%\Microsoft\Windows\WinX"
*** END OF SCRIPT ***
I ran the above commands and SKYDRIVE IS WORKING!!!!!!!!! :)
Thanks for the help everyone!
-Ben
Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

How to upgrade Flash Player in Windows 8.1 Pro

I have windows 8.1 pro with IE 11 and the news video won't be able to play online. The error message is "Sorry, Clip not found...Media not found". It gives only an option to click 'OK' and the screen stays black. I am sure the video is OK, because I can run it on Windows 7.
I contacted Microsoft Support and they suggested I upgrade my flash player. My flash player version is 13.0.0.206 and the lasts is 13.0.0.214. I tried to upgrade and it says "Flash player is integrated in Windows 8" and no option to install it.
I also tried uninstall Flash player with Uninstall Flash Player tool but it did not uninstall Flash even though the message said 'uninstalled successfully'.
In brief, how do I correct 'Sorry, clip not found. Media not found' when I play online video? This is a news video, not movie or youtube and how do I upgrade Flash on Windows 8.1 with IE 11.
Thank You.

Hi Texan,
Microsoft embeds Flash Player in Internet Explorer on Windows 8.x systems and you can only update Flash Player for IE by updating Internet Explorer. Microsoft releases Internet Explorer updates whenever there is a Flash Player update (usually monthly). To update your version of Internet Explorer go to Control Panel > All Control Panel Items > Windows Update > Check for Updates. Since you don't have the latest version of Flash Player, it should find the 'Security Update for Internet Explorer Flash Player for Windows 8.1 (KB2957151)' released May 13, 2014. Alternatively, the URL for this specific download is http://support.microsoft.com/kb/2957151.
If you also have other non-IE browsers, you can install/update Flash Player by going to http://get.adobe.com/flashplayer using the non-IE browser and the page will present you with the appropriate version for the OS and browser.
Maria

Remote Desktop to servers crashes on Windows 8.1 Pro

Hi All,
I have done a search for this issue previously, but have been unable to find any information relating to my specific issue.
I have a Windows 8.1 Lennovo workstation with a pretty fresh install, and about 50% of the time I connect to our Windows 2003/2008R2 servers using remote desktop connection, it hangs, and tells me it has stopped responding.
I then have to force close the application and try again.
Having a look in the event viewer, I can see the below entries:
First, an event ID 1001, which is Windows Error reporting, containing the below info:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: mstsc.exe
P2: 6.3.9600.16384
P3: 5215e2b5
P4: bced
P5: 134217729
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Users\edmonds\AppData\Local\Temp\WERB565.tmp.appcompat.txt
C:\Users\edmonds\AppData\Local\Temp\WERB576.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\edmonds\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_mstsc.exe_85bb93ec22754eb0631313fedba5dc3f456c90_4012f314_1a43c12d
Analysis symbol:
Rechecking for solution: 0
Report ID: ed4f9264-425c-11e4-be89-00173f416a8b
Report Status: 97
Hashed bucket:
This is followed by id 1002, which is an application hang, containing the below info:
The program mstsc.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 18d8
Start Time: 01cfd6693706de0c
Termination Time: 16
Application Path: C:\WINDOWS\system32\mstsc.exe
Report Id: ed4f9264-425c-11e4-be89-00173f416a8b
Faulting package full name:
Faulting package-relative application ID:
Interestingly enough, I had the same issue on my previous Fujitsu PC, which was also running Windows 8.1 Pro x64. I suspect it is some application I have installed on the machine causing the issue, but I don't have anything unusual installed.
If the above sheds any light on this, I will thank you in advance for any advice you can offer.
Thanks
Eds

Hi,
According to your description, since system is just fresh installed, it should not other application cause this problem. It is most probably caused by Certificate or Firewall problem, please try to disable Firewall or upgrade your RDP Certificate for test.
Certificate Requirements for Windows 2008 R2 and Windows 2012 Remote Desktop Services:
http://blogs.technet.com/b/askperf/archive/2014/01/24/certificate-requirements-for-windows-2008-r2-and-windows-2012-remote-desktop-services.aspx
In addition, for RDP client crash problem, I would like to suggest you follow Andre's suggestion in the link below to colect RDP crash dump file, then upload the dump file to your OneDrive and post the sharing link here.
http://social.technet.microsoft.com/Forums/systemcenter/en-US/07b758db-7bba-4624-9bb4-d51b5e95e64a/windows-81-rdp-crashes-very-frequently-after-upgrade-from-windows-8?forum=w8itpronetworking
Roger Lu
TechNet Community Support

Firefox is crashing in Windows 7. Most of the time when hovering over it in the taskbar. Never seen this much crashing with any other program ever.

If I am in another program and hover over the firefox using the taskbar, moving the cursor over the various open windows is okay until moving to the left usually. Crashes up sometimes up to 10 times or so in a couple of hours. I use gmail and it is open at all times. I've turned off many of my plugins. I am a web designer and am on firefox most of the time - all day long. I started writing this without a crash id number so will not provide one now. Can send later when it crashes again.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Unable to download CC onto windows 8 Surface pro 3

I bought a new Surface pro 3 and am unable to download Photoshop CS6 or the trial of CC, I turned off the firewall and stopped the pop up blockers. Other ideas? This is windows 8

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Flash crashes in Windows 7 while resizing canvas

Every single time I try to resize the canvas in Flash CS4 running in Windows 7 I get a runtime error (see attached), then Flash crashes. Has anyone else had this problem?

I have had something very similar happen and I believe I have it resolved. I built a new Windows 7 64 Bit Theatre Computer with a Saphire video card. The computer would crash using Flash. I first experienced it using HuLu but then noticed again when listening to online radio. I thought it was the video card and so I replaced it. The second one had a bad fan and so a month later I finally got a good video card, but the only thing is it crashed too--extremely frustrating.
I did a lot of research today and found people were solving the issue by uninstalling the IDC Audio Driver. I dont have the IDC Audio Driver. I disabled my Realtek HD Audio within Device Manager. Things started to work but without sound. So, I uninstalled the Realtek Audio Driver through Add/Remove Programs. I restarted my computer and Device Manager installed the Generic High Definition Audio Device Driver and we have sound.
I have even re-enabled hardware acceleration which was a definite killer to freezing my computer. I am very happy now and hope this helps many. What a headache that was. Check out our Home Theatre Systems at www.hawkepc.com

Cannot run adobe flash player on windows 8.1 pro with IE 11

this is very frustrating and I have research multiple Q&A on this forum with no resolution.
When I try to run adobe flash player I get the error:
Either Flash Player is disabled or ActiveX Filter is ON.
Please follow trouble shooting steps to play Flash content.
I have gone through the steps to attempt to resolve this as indicated on the adobe site and it is not resolved
Enable Flash Player
Disable ActiveX Filtering
Update Internet Explorer to get latest version of Flash Player
I have removed and re-added IE 11.
I have been trying to research this for days and have hit a dead end.
Any recommendations?

@paula1228,
I'm sorry you're encountering issues with Flash Player on Windows 8.1 with Internet Explorer 11. There is a new Flash Player update available today. The new update should be available from the link at the bottom of the Flash Player Issues | Windows 8 page. You can also run Windows Update from the Control Panel to obtain the latest update (KB2974008). If the latest update doesn't display, install all available updates and then check for updates again.
@NerdyWasabi,
Microsoft embeds Flash Player in Internet Explorer on Windows 8.x. Users cannot install Flash Player for Internet Explorer on their own. They must install the Internet Explorer Update for Flash Player to update Flash Player on Windows 8.x
Maria

Hp tablet surface pro

just bouight hp surface pro.
installed hp printer officejet 8600 but scanner utilty did not load. it says scanner utility disabled. check with adminstrator. need my scanner utiltiy. help

Rallis,
I admit to not owning this device and not knowing anything about it.
Sigh.
Microsoft supports a program called "Microsoft Fax and Scan" - if it is installed on your computer, you might make use of this program while someone helps sort out the real issue.
I hope this helps.
Click the Kudos Star!
It is a great “Thank You” to the HP Experts who are here to help!
Kind Regards,
Dragon-Fur

Windows 8.1 Pro with Media Center - Problems with Activation

Hello.
I was one of those who tried Windows 8 early and got a Windows Media Center key for free.
Today through Dreamspark Premium I got a Windows 8.1 key.
I normally used my new Windows 8.1 key and Windows 8.1 were activated successfully and because I remembered I had a Windows Media Center into my e-mail archive folder I used it in "Add features to Windows 8".
Windows accepted the key, added Windows Media Center and rebooted.
After the reboot, Windows 8.1 got deactivated and it won't accept my genuine Windows 8.1 Pro key.
I do not wish to format my pc or re-install everything . I just want to activate my Windows 8.1.
I do not care about Windows Media Center, I just want to activate them with my genuine key.

Hi,
Based on the current situation, I would like to suggest you to contact Microsoft Product Activation Center by telephone to verify the product key and activate your system.
To start the Product Activation Wizard, follow these steps:
1. At the Start screen, swipe in from the right side, or hover your mouse in the upper-right corner of the screen to display the charms menu.
2. Tap or click the Settings charm.
3. Tap or click Change PC Settings.
4. If your PC is not activated, PC Settings will provide instructions that are customized to your activation error. If telephone support can provide help for your error, tap or click the appropriate link, which may resemble one of the
following:
a. Activate
b. Activate by phone
c. Contact customer support for help
For the detail information, refer to the following link:
How to contact a Microsoft Product Activation Center by telephone:
http://support.microsoft.com/kb/950929
Additionally, if the issue still persists, I suggest you contact Dream spark support for help.
https://www.dreamspark.com/Student/Support.aspx
Regards,
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Adobe Flash Crash Problem Windows 8.1 FireFox

I have had an issue with not being able to watch any video's or play games on my computer due to adobe flash constantly crashing. I have an HP computer- 64 with windows 8.1 and I use Firefox. I thought I resolved the issue when I uninstalled and then reinstalled adobe, but when I restarted my computer for updates it went back to crashing. I have reset my firefox browser and that did not help anything. I also have found that everytime I restart or shut down my computer adobe flash goes back to malfunctioning. I also wanted to add that I checked the plugins on my browser and it says I have Adobe Acrobat 11.0.6.70 active and ShockwaveFlash 13.0.0.182 active. How do I fix this frustraiting problem?

7acmartin wrote:
IS NO ONE ABLE TO HELP ME!?!?!? 70+ People have seen this and not one is abe to help?
This is a user-to-user forum... not support... and sometimes, the people who have the answers are busy with other things.
Have you done a complete "clean install"?
Download the Flash Player uninstaller: Flash Player Uninstaller (825 KB)
Download the Flash Player FULL Installer: Flash Player Plug-in (All other browsers)
Go to: C/ Windows/System32/Macromed/Flash and delete EVERYTHING that Windows 8 will allow (It'll give you trouble with the ActiveX plug-in because it's embedded by Microsoft - avoid it)
Go to: C/ Windows/SysWOW64/Macromed/Flash and delete EVERYTHING that Windows 8 will allow (Again, it'll give you trouble with the ActiveX plug-in because it's embedded by Microsoft - avoid it)
Emtpy your Recycle bin.
Run the FULL installer.

Flash Crashes in Windows 7, 64 bit

I have followed all the steps on : http://kb2.adobe.com/cps/191/tn_19166.html
Nothing seems to work. This issue started after Flash updated. It crashes in Firefox and IE (which I don't like to use). Firefox is my prefered browser, however, flash seems to be working in Chrome now.
I don't know what else to do.
Any help would be appreciated.
Thanks.

I have had something very similar happen and I believe I have it resolved. I built a new Windows 7 64 Bit Theatre Computer with a Saphire video card. The computer would crash using Flash. I first experienced it using HuLu but then noticed again when listening to online radio. I thought it was the video card and so I replaced it. The second one had a bad fan and so a month later I finally got a good video card, but the only thing is it crashed too--extremely frustrating.
I did a lot of research today and found people were solving the issue by uninstalling the IDC Audio Driver. I dont have the IDC Audio Driver. I disabled my Realtek HD Audio within Device Manager. Things started to work but without sound. So, I uninstalled the Realtek Audio Driver through Add/Remove Programs. I restarted my computer and Device Manager installed the Generic High Definition Audio Device Driver and we have sound.
I have even re-enabled hardware acceleration which was a definite killer to freezing my computer. I am very happy now and hope this helps many. What a headache that was. Check out our Home Theatre Systems at www.hawkepc.com

Flash crashes in Chrome on Macbook Pro

I have noticed a problem when viewing videos on YouTube (and other flash based video sites) on my mid 2010 Macbook Pro. I sometimes get an error saying that Flash has crashed and the video window goes blank. If I hit refresh, the video window becomes transparent and, instead of seeing the video, I can see the window beneath that Chrome window / my desktop. Refreshing any number of times makes no difference, shutting down and restarting Chrome makes no difference, only a reboot of my Macbook Pro solves the issue. I have also noticed that if I manually switch to my system's nVidia graphics card (using gfxCardStatus) that the problem gets resolved, but if I switch back to the Intel graphics card, the problem still exists.
While rebooting does solve the issue, it's only a matter of time before it manifests itself again. Any ideas on how to resolve this issue?
Thanks.

I have noticed a problem when viewing videos on YouTube (and other flash based video sites) on my mid 2010 Macbook Pro. I sometimes get an error saying that Flash has crashed and the video window goes blank. If I hit refresh, the video window becomes transparent and, instead of seeing the video, I can see the window beneath that Chrome window / my desktop. Refreshing any number of times makes no difference, shutting down and restarting Chrome makes no difference, only a reboot of my Macbook Pro solves the issue. I have also noticed that if I manually switch to my system's nVidia graphics card (using gfxCardStatus) that the problem gets resolved, but if I switch back to the Intel graphics card, the problem still exists.
While rebooting does solve the issue, it's only a matter of time before it manifests itself again. Any ideas on how to resolve this issue?
Thanks.

Firefox Flash Crashes on Windows 8 Tablet (Surface Pro) when onboard touch keyboard is activated or when screen orientation is changed

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