Firefox freeze on startup, no error message

Firefox from one minute to the next crashed. Everytime I opened it up, it became unresponsive. Never an error message, just a pure freeze. The CPU does not go into overdrive. I did a complete uninstall. Created a new profile. As soon as i closed my session, the problem persisted. Even in safe mode, the application freezes completely within 1-3 seconds.
Using the latest firefox
windows 7 up to date

Hi,
1) I tried Installing Firefox 18. The problem persists.
2) Since the problem occured, i have installed chrome, opera, safari and all of them work. I have so far not experienced any problems.
3) Here is the info you requested:
Windows 7 Ultimate
Service Pack 1
System type: 64 bit
Firefox versions used:
17.1
18
4) Here is a more detailed description of the problem.
After uninstalling firefox, i reinstall it using the 18.0 version. It installs without a problem. Once the installation is complete, a firefox window opens up and works. I can do anything i want. Once i quit firefox, every new instance i open freezes:
- Normal mode: Freezes when i click on the + sign for a new tab or click on the address bar or just wait a couple of seconds.
- Safe mode: I try and open it up in safe mode, a window appears asking me if i want to open it in safe mode or reset firefox. If i click on reset firefox, the window disappears, a firefox process in open (task manager) but no window opens.
- Reset firefox. If I try and reset firefox, the window asking me if i want to open it in safe mode or reset firefox. Upon clicking reset firefox, a new window opens warning me that doing so will delete ... when i click ok, the window closes, however the original window asking me if i want to open it in safe mode or reset firefox freezes.
5) I never get an error message. Where are they kept so that i can attach them.
6) I installed the recommended "SUPERAntiSpyware Portable Scanner Personal Edition" and "Malwarebytes Anti-Malware users". I let those run through the night and removed some threats. This solved the problem after i restarted and reinstalled firefox. Hopefully this was the last time I have this problem again.
Problem fixed. Thanks for the support

Similar Messages

  • When trying to download Firefox 7, I receive the error message "Firefox Setup 7.0.1.exe contained a virus and was deleted". I tried to disable my sercuity software (ESET) and have Windows Defender shut off, but still receive this message.

    I just got a new computer and am preparing my old computer to give to my nephew. The old machine runs system 7 and was running FF 7.0.1. I completely removed Firefox to erase all of my data. When I tried to reinstall Firefox, I began getting this error message.

    chs55 wrote:
    I have tried shutting down my anti-virus software, to include Windows Defender, but it didn't help. I am running the AVG free anti-virus.
    But you still got the message? If so, you didn't get everything shut down. Something has to be giving you that message.
    More than likely, it's a false-positive. Happens quite a bit with updates when the AV companies haven't caught up with their definitions.
    If you didn't get the message after disabling all your AV stuff, what DID happen?

  • Windows performed an automatic update. I am now unable to use Firefox. I receive an error message "Firefox can't establish a connection to the server". Windows IE works, Outlook works. What did Microsoft do to me this time?!!!

    Windows performed an automatic update on my PC this morning. Now, Firefox does not work other than in SAFE mode. I get "Firefox can't establish a connection to the server..." I downloaded and reinstalled the latest version of Firefox and get the same error message. IE works. MS Outlook works. What did Windows do to me this time?

    You can find the connection settings in Tools > Options > Advanced : Network : Connection
    If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
    See "Firefox connection settings":
    * https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • When starting Firefox 4 I get an error message. After clicking OK it nevertheless runs. How can I get rid off the error message.

    When starting up Firefox 4 I get an error message. After clicking OK it nevertheless runs. How can I get rid off the error message?
    The error message is: what happened: Type Error: Components. classes ['@mozilla.org/extensions/manager;1'] is undefined.
    It appears all the time already from the beginning after installing Firefox 4.

    Thanks a lot. The Ask toolbar created this problem. Another problem is: When searching on the web via Google, normally it is possible to type a few letters and then look what appears and then click on the wanted word(s). A number of word(s) ineed do appear, however it is not possible to select any of them as ws possible as mentioned in olders versions.

  • Firefox shuts down suddenly without error message. Any ideas why?

    Firefox shuts down suddenly without error message on Samsung Note 2014.

    Please update to the most recent version of Firefox:
    *[[Update Firefox to the latest version]]

  • I need to uninstall Firefox, but I receive an error message that I must close it first. I am unable to do that

    Firefox is preventing me from going on line and receiving complete e-mails, including graphics. There is a continuing error message on allowing Firefox to update my computer, but then telling me that I must close the application before it can do that. To the best of my knowledge, the application isn't open. Short of shutting down my computer, how do I close this application? I was advised to uninstall Firefox and then re-install, but I cannot run that Wizard because the application is apparently open. Looking for help in closing the application.

    See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the updates and updates\0 folder:
    * C:\Users\&lt;user&gt;\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
    * C:\Users\&lt;user&gt;\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates

  • Firefox won't start, no error message, firefox.exe showing in Task Manager Processes

    Firefox (v3.6.6 on Windows Vista) will not open. When the icon is clicked, the hourglass shows for a few seconds, goes away, and nothing else happens. There are no error messages. 'firefox.exe' shows on the Task Managers Processes tab. I also cannot open Firefox in SafeMode or with the ProfileManager.
    I have tried restarting the computer, uninstalling and reinstalling firefox, deleting my firefox profile. I have tried all of these things multiple times in different orders with no results.
    Please Help!
    == This happened ==
    Every time Firefox opened
    == Yesterday ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; InfoPath.2; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30729; MS-RTC LM 8)

    dmcritchie, thank you for your reply!
    Before I received your response, I tried something that seems to have worked. I used Chrome to go to the Firefox website and downloaded Firefox (without uninstalling it first) and went through the installation process again. For some reason, this worked, even though I already had the latest version of Firefox, and I can now open Firefox successfully.
    If it stops working again, I will try your suggestion. In the meantime, thank you much!

  • How do you stop Firefox from suddenly getting an error message saying tabs are still open when opening the browser??

    We have a MAC OS X 10.6.8 and all of the sudden when we close out of Mozilla (both by using the red x and also using "quit") the next time we open Mozilla it has a "well this is embarrassing" Error screen and asks us if we want to re-open our last session. Then it will have whatever email, webpage, fb page, etc that we were on and we can either close it or reopen it.
    This started last week, we have had the computer 2 years and have never had this problem before. I tried re-starting Mozilla and after a few hours it started doing it again.

    hello, this should be addressed in a later version of firefox. as a workaround in the meanwhile you could try this: enter '''about:config''' into the firefox location bar (confirm the info message in case it shows up) & search for the preference named '''browser.sessionstore.resume_from_crash'''. double-click it and change its value to '''false'''.

  • I Beta tested 4.0 RC1 and now can not upgrade to 4.0. Error message is need to reboot to complete prior instalation. Have removed all previous versions of Firefox, rebooted and still same error message.

    I Beta tested up to and including 4.0 RC1 without major problems. However I can not now upgrade to 4.0. Same error message time and again, "need to reboot to complete prior upgrade instalation". I rebooted several times, then tried first removing all previous versions of Firefox using both MS Add/Remove and then iolo System Mechanic, then again downloading 4.0. Even after rebooting same error message. I can not therefore install/use Firefox.

    Do a clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0: http://www.mozilla.com/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Why in the (firefox) world I get an error message "firefox an error occured during loading please make sure you have microsoft internet explorer at least version 4 installed and properly configured"??

    I'm using latest version of FF (9.0.1). But when opening a certain page of my company's website, I get this error message. Just curious why FF need to depend on IE at all...
    May be this is coming from our company's plugin. Nevertheless, if anybody else has encountered this weird error message, and you have found a solution, please feel free to share. Thank you.

    This is not a normal message from a standard Firefox installation so this is probably a problem with you company's plugin or your company's webwerver. Firefox does not depend on IE in any way.

  • IE works, Firefox has no connection- no error message- just continues to say "new tab" and "go to a website," when something is entered, it thinks for a moment, but then nothing happens. Chrome shows error 137 and safari cant find internet.

    Firefox and Chrome stopped working for apparently no reason. IE works. Have tried proxys, firewalls, and restarting. NOTHING WORKS. Firefox is the oddest as there are no error messages, but just shows practically no movement. Only movement is a quick "loading spin" in the address bar, but then nothing. The tab continues to read "new tab" and the address bar says whatever site I typed in, but goes no where. Chrome shows error 137 if that helps.

    It's not just you, I can't authorise my phone. It seemed to go down just after I started the update (it wasn't my fault though). I am using chrome, and it does not seem to be a firewall issue, or the bannerblock issue that I read about else where, since I dont have that program installed. Strange though how the support forum is still running. If I go to http://www.apple.com/support I get nothing, but googling topics allows me to see em.

  • I am unable to open pdf links using firefox 4 beta 11. Error message is "....ashx file cannot be opened, because an unknown error occurred. Try saving to disk first and then opening file"

    I can open some pdf file in FF beta 11 using Adobe reader, however some links to pdf files cannot be opened. When clicked, the error message above appears. There is no option to open the file, so I have had to switch to Safari to read these pdf file.

    Please install the following add-on to see if it helps.
    https://addons.mozilla.org/en-US/firefox/addon/pdfjs/

  • On starting up firefox i am getting an error message from javascript application telling me that my username is an invalid username/password combination.If i continue to get this error message,try entering my email address as my username.

    Hi,on starting firefox which i have used solely as my browser for years i am now getting an error message from java script application that shows my username followed by a message saying; 'username'-Invalid username/password combination.If you keep getting this error,try entering your email address as your username'. I then press the OK button within that error message box and it dissapears and everything seems ok although hover my cursor over the mail(envelope) icon and it says not connected.
    I only started having this problem since downloading firefox 4.It also does not tell me where this problem is occuring so i do not know where to log on with this information.I would be most grateful for any help with this matter.Many thanks.

    Take a look in the Error Console for details about that.
    Tools > Error Console <br />
    Right-click the message and use '''Copy''' to get that complete message.

  • Firefox won't open - get error message "this operation has been cancalled due to restrictions in place on this account..."

    I can't open firefox - every time I try I get the above error message. This has started after no apparent changes or updates to my system, just a normal shut down. I have tried changing the registry .htm, .html etc. file names and reinstalling as suggested but this doesn't work. The only way I can open firefox is after I have reinstalled it and it automatically launches a browser.
    I can open firefox in a new user account which suggests something has changed in the account I usually use but I have no idea what since I have not made any changes myself and can't see anything that would suggest it is blocking firefox from opening. I've run a virus scan and it is coming up clean.
    Does anyone have any suggestions? I'd be very grateful for some help.
    Thank you.

    Hi mcclausky, you may need to manually remove a policy setting from the registry. You also should scan for malware that might have created this problem.
    This article lists scanning and cleaning tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
    To check your Windows registry for policy settings that might affect Firefox or other programs, I suggest consulting a Windows forum or Microsoft's forums. For example:
    * http://windowssecrets.com/forums/
    * [http://answers.microsoft.com/en-us/windows/forum/windows_8-system/this-operation-has-been-cancelled-due-to/9677848e-072d-4206-87f4-9da9284d6151 This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. - Microsoft Community]
    * [http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/restrictions-this-operation-has-been-cancelled-due/8af1d0cd-8fbd-4223-9396-86d7497bb275 Restrictions. This operation has been cancelled due to to restrictions in effect on this computer.Please contact your system administrator. - Microsoft Community]

  • When i click on the Firefox icon I get an error message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. What is it? and how do i fix it? in English

    When i click on the icon to open Firefox an error message box appears with the following message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. It then advises me to use the Search function, but the search function says it is unavailable.
    What is it? and how do I fix it? in English

    See:
    http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Maybe you are looking for

  • BW Authorizations Problem

    Hi, BW ver: 3.5 During some testing, a BW consultant created some custom authorization objects based on InfoObject 0Employee. These custom authorization objects were added to roles. Now that we are developing proper roles, these custom objects are no

  • How to convert CLOB data (now it is in html format) to Normal text format

    Hi, Can anybody let me know the solution for how to convert CLOB data into normal Text.In my case the table column having CLOB datatype and the data is in html format.when i run the report the column is displaying html tags .Now i need to convert tha

  • My outlook 2007 is missing the iTunes Outlook Addin.  Can I download this somewhere?

    My outlook 2007 is missing the iTunes Outlook Addin.  Can I download this somewhere?

  • I want to add a second airport express to my existing airport express.

    I want to extend the wireless range by adding a second AP to the main AP.  I know I have to connect the 2 devices but which ports do I plug into on each express?  I presently have a modem connected to the main AP and the other port connects to an eth

  • How do i unzip this ?

    okay, all. here's a good one for ya - i have downloaded aix.ppc64_11gR2_database_1of2.zip and aix.ppc64_11gR2_database_2of2.zip. i've moved them over onto my aix 5l machine and used unzip on the 1st one ( 1of2 - unzip aix.ppc64_11gR2_database_1of2.zi