Firefox freezes at random times and I have to end process, restart to use it

I have no problems with running Firefox.
I got a new laptop, downloaded Firefox and have had problems with it randomly freezing. It will attempt to load a page, freeze and won't unfreeze no matter how long I wait. I have to open the task manager and end the firefox.exe process to close the program and restart it.
My initial belief was that I may have downloaded a wrong bit version.
I'm currently running Windows 7 with a 64-bit operating system. I am running Firefox 3.6.13.
Any help?

It sounds like you are getting in a hurry.
If you force Firefox to close in a hurry, then it won't normally start until you re-start the computer. There are ways around this, but I'm not going to go into them right now.
None-force way to close Firefox down: Close the program and wait. Do something else. Firefox appears as if it is closed, but it's not. Firefox cleans out cookies and it's cache after you close it. That takes a few minutes. You can't restart it while it's doing house cleaning.
After it is done, then you can restart Firefox normally. You can watch it in the Task Manager.
The same applies if you are installing javascript. You have to wait a few minutes.
As for running it with multiple tabs, I usually have 5 or 6, or more, tabs open at a time. Have no idea what the problem is there. Firefox needs special permission by use of a pop-up option to close with multiple tabs open.

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    GNU gdb (Ubuntu/Linaro 7.4-2012.04-0ubuntu2.1) 7.4-2012.04
    Copyright (C) 2012 Free Software Foundation, Inc.
    License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
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    Reading symbols from /usr/lib/firefox/firefox...(no debugging symbols found)...done.
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    [New Thread 0xb4132b40 (LWP 6922)]
    [New Thread 0xb3221b40 (LWP 6923)]
    [New Thread 0xb26ffb40 (LWP 6924)]
    [New Thread 0xb1d3ab40 (LWP 6925)]
    [New Thread 0xae4ffb40 (LWP 6938)]
    [New Thread 0x9f3ffb40 (LWP 6939)]
    [Thread 0xae4ffb40 (LWP 6938) exited]
    [Thread 0x9f3ffb40 (LWP 6939) exited]
    [New Thread 0xae4ffb40 (LWP 6940)]
    [New Thread 0x9f3ffb40 (LWP 6941)]
    [New Thread 0xa00fdb40 (LWP 6942)]
    [New Thread 0x90efeb40 (LWP 6949)]
    [New Thread 0x902ffb40 (LWP 6950)]
    [New Thread 0x8fafeb40 (LWP 6951)]
    [New Thread 0x8f2fdb40 (LWP 6952)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x8a6e0b40 (LWP 6975)]
    [Thread 0x8fafeb40 (LWP 6951) exited]
    [New Thread 0x8fafeb40 (LWP 6976)]
    [New Thread 0x886ffb40 (LWP 6977)]
    NOTE: child process received `Goodbye', closing down
    [Thread 0x8fafeb40 (LWP 6976) exited]
    [Thread 0x886ffb40 (LWP 6977) exited]
    [New Thread 0x873ffb40 (LWP 6991)]
    [New Thread 0x886ffb40 (LWP 6992)]
    [New Thread 0x8fafeb40 (LWP 6993)]
    [New Thread 0x86efeb40 (LWP 6994)]
    [New Thread 0x85affb40 (LWP 6997)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [Thread 0x85affb40 (LWP 6997) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x85affb40 (LWP 7171)]
    [Thread 0xa08feb40 (LWP 6934) exited]
    [New Thread 0xa08feb40 (LWP 7172)]
    [Thread 0xa08feb40 (LWP 7172) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0xa08feb40 (LWP 7210)]
    [New Thread 0x9067cb40 (LWP 7220)]
    [New Thread 0x9e0ccb40 (LWP 7222)]
    [New Thread 0x8ea6fb40 (LWP 7223)]
    [New Thread 0x898ffb40 (LWP 7224)]
    [New Thread 0x898aeb40 (LWP 7226)]
    [New Thread 0x8985db40 (LWP 7229)]
    [Thread 0x918ffb40 (LWP 7219) exited]
    [New Thread 0x918ffb40 (LWP 7251)]
    [New Thread 0x81fb0b40 (LWP 7684)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [Thread 0x81fb0b40 (LWP 7684) exited]
    [Thread 0x85affb40 (LWP 7171) exited]
    [New Thread 0x85affb40 (LWP 7708)]
    [Thread 0x85affb40 (LWP 7708) exited]
    [New Thread 0x85affb40 (LWP 7714)]
    [New Thread 0x81fb0b40 (LWP 7724)]
    [New Thread 0x8138ab40 (LWP 7729)]
    [Thread 0x81fb0b40 (LWP 7728) exited]
    [New Thread 0x81fb0b40 (LWP 7734)]
    [Thread 0x81fb0b40 (LWP 7734) exited]
    [New Thread 0x81fb0b40 (LWP 7735)]
    [Thread 0x80b89b40 (LWP 7740) exited]
    [New Thread 0x81fb0b40 (LWP 7744)]
    [New Thread 0x80b89b40 (LWP 7745)]
    [Thread 0x80b89b40 (LWP 7751) exited]
    [New Thread 0x80b89b40 (LWP 7753)]
    [New Thread 0x706ffb40 (LWP 7754)]
    [New Thread 0x85affb40 (LWP 7846)]
    NOTE: child process received `Goodbye', closing down
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [Thread 0x706ffb40 (LWP 7844) exited]
    [Thread 0x85affb40 (LWP 7846) exited]
    [Thread 0x80b89b40 (LWP 7845) exited]
    [New Thread 0x80b89b40 (LWP 7911)]
    [Thread 0x80b89b40 (LWP 7911) exited]
    [New Thread 0x80b89b40 (LWP 7912)]
    [New Thread 0x85affb40 (LWP 7913)]
    [Thread 0x85affb40 (LWP 7913) exited]
    [Thread 0x80b89b40 (LWP 7912) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x80b89b40 (LWP 7917)]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x85affb40 (LWP 7954)]
    [Thread 0x85affb40 (LWP 7954) exited]
    Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
    [New Thread 0x85affb40 (LWP 7964)]
    [Thread 0x85affb40 (LWP 7964) exited]
    [Thread 0x80b89b40 (LWP 7917) exited]
    [New Thread 0x80b89b40 (LWP 8013)]
    [New Thread 0x85affb40 (LWP 8014)]
    [New Thread 0x706ffb40 (LWP 8015)]
    [Thread 0x706ffb40 (LWP 8015) exited]
    [Thread 0x80b89b40 (LWP 8013) exited]
    [Thread 0x85affb40 (LWP 8014) exited]
    [New Thread 0x85affb40 (LWP 8016)]
    [Thread 0x85affb40 (LWP 8016) exited]
    [New Thread 0x85affb40 (LWP 8018)]
    [New Thread 0x80b89b40 (LWP 8019)]
    [New Thread 0x706ffb40 (LWP 8020)]
    [Thread 0x80b89b40 (LWP 8019) exited]
    [Thread 0x706ffb40 (LWP 8020) exited]
    [Thread 0x85affb40 (LWP 8018) exited]
    NOTE: child process received `Goodbye', closing down
    [Thread 0x81fb0b40 (LWP 7755) exited]
    [New Thread 0x81fb0b40 (LWP 8062)]
    [New Thread 0x81fb0b40 (LWP 8114)]
    [New Thread 0x81fb0b40 (LWP 8151)]
    [Thread 0x81fb0b40 (LWP 8151) exited]
    NOTE: child process received `Goodbye', closing down
    [Thread 0x85affb40 (LWP 8123) exited]
    [New Thread 0x85affb40 (LWP 8158)]
    [New Thread 0x81fb0b40 (LWP 8159)]
    [Thread 0xa00fdb40 (LWP 8113) exited]
    [Thread 0x81fb0b40 (LWP 8159) exited]
    [Thread 0x85affb40 (LWP 8158) exited]
    [New Thread 0x85affb40 (LWP 8167)]
    [New Thread 0x81fb0b40 (LWP 8172)]
    [Thread 0x81fb0b40 (LWP 8172) exited]
    NOTE: child process received `Goodbye', closing down
    [New Thread 0x81fb0b40 (LWP 8175)]
    [New Thread 0xa00fdb40 (LWP 8176)]
    [Thread 0xa00fdb40 (LWP 8176) exited]
    [Thread 0x81fb0b40 (LWP 8175) exited]
    [Thread 0xa08feb40 (LWP 7210) exited]
    [New Thread 0xa00fdb40 (LWP 8190)]
    [New Thread 0xa08feb40 (LWP 8191)]
    [Thread 0x85affb40 (LWP 8167) exited]
    NOTE: child process received `Goodbye', closing down
    [New Thread 0x85affb40 (LWP 8614)]
    [Thread 0x85affb40 (LWP 8614) exited]
    [New Thread 0x85affb40 (LWP 8618)]
    [Thread 0x85affb40 (LWP 8618) exited]
    [New Thread 0x85affb40 (LWP 8619)]
    [Thread 0x85affb40 (LWP 8619) exited]
    [Thread 0x90efeb40 (LWP 6949) exited]
    [Thread 0xa00fdb40 (LWP 8190) exited]
    [New Thread 0xa00fdb40 (LWP 8621)]
    [New Thread 0x90efeb40 (LWP 8622)]
    [New Thread 0x85affb40 (LWP 8623)]
    [New Thread 0x81fb0b40 (LWP 8624)]
    [New Thread 0x6faffb40 (LWP 8626)]
    [Thread 0x6faffb40 (LWP 8626) exited]
    [New Thread 0x699ffb40 (LWP 8627)]
    [Thread 0x699ffb40 (LWP 8627) exited]
    [Thread 0x916ffb40 (LWP 8112) exited]
    [Thread 0x90efeb40 (LWP 8622) exited]
    [Thread 0x81fb0b40 (LWP 8624) exited]
    [New Thread 0x81fb0b40 (LWP 8629)]
    [Thread 0x81fb0b40 (LWP 8629) exited]
    [New Thread 0x81fb0b40 (LWP 8634)]
    [New Thread 0x90efeb40 (LWP 8635)]
    [Thread 0x90efeb40 (LWP 8635) exited]
    [New Thread 0x90efeb40 (LWP 8643)]
    [New Thread 0x916ffb40 (LWP 8662)]
    (firefox:6918): libnotify-WARNING **: Failed to connect to proxy
    [New Thread 0x699ffb40 (LWP 8663)]
    [Thread 0x699ffb40 (LWP 8663) exited]
    [Thread 0xa00fdb40 (LWP 8621) exited]
    [New Thread 0xa00fdb40 (LWP 8702)]
    [New Thread 0x699ffb40 (LWP 8703)]
    [Thread 0x699ffb40 (LWP 8703) exited]
    NOTE: child process received `Goodbye', closing down
    [Thread 0xa00fdb40 (LWP 8702) exited]
    [New Thread 0xa00fdb40 (LWP 8737)]
    [New Thread 0x699ffb40 (LWP 8738)]
    [Thread 0x699ffb40 (LWP 8738) exited]
    [New Thread 0x699ffb40 (LWP 8739)]
    [Thread 0x699ffb40 (LWP 8739) exited]
    [Thread 0xa00fdb40 (LWP 8737) exited]
    [Thread 0x81fb0b40 (LWP 8634) exited]
    [New Thread 0x81fb0b40 (LWP 8787)]
    [Thread 0x81fb0b40 (LWP 8787) exited]
    [New Thread 0x81fb0b40 (LWP 8790)]
    [New Thread 0xa00fdb40 (LWP 8791)]
    [Thread 0x81fb0b40 (LWP 8790) exited]
    [New Thread 0x81fb0b40 (LWP 8792)]
    [New Thread 0x699ffb40 (LWP 8793)]
    [New Thread 0x68fffb40 (LWP 8807)]
    [Thread 0x68fffb40 (LWP 8807) exited]
    [Thread 0x699ffb40 (LWP 8793) exited]
    NOTE: child process received `Goodbye', closing down
    [New Thread 0x68fffb40 (LWP 8815)]
    [New Thread 0x699ffb40 (LWP 8816)]
    NOTE: child process received `Goodbye', closing down
    Program received signal SIGPIPE, Broken pipe.
    [Switching to Thread 0xb26ffb40 (LWP 6924)]
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    (gdb) </nowiki></pre>

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
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    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
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    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

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                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Configuration files:
              /etc/sysctl.conf - Exists
    Kernel Extensions:
              net.telestream.driver.TelestreamAudio          (1.1.0 - SDK 10.8)
              com.netralia.driver.VBMicDriver          (1.0.0 - SDK 10.7)
              com.netralia.driver.VBSpeakerDriver          (1.0.0 - SDK 10.7)
              com.sophos.nke.swi          (9.0.53 - SDK 10.8)
              com.sophos.kext.sav          (9.0.53 - SDK 10.7)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.opendns.osx.RoamingClientConfigUpdater.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] com.sharpcast.xfsmond.plist 3rd-Party support link
              [System] com.sophos.autoupdate.plist 3rd-Party support link
              [System] com.sophos.configuration.plist 3rd-Party support link
              [System] com.sophos.intercheck.plist 3rd-Party support link
              [System] com.sophos.notification.plist 3rd-Party support link
              [System] com.sophos.scan.plist 3rd-Party support link
              [System] com.sophos.sxld.plist 3rd-Party support link
              [System] com.sophos.webd.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
              [System] com.citrix.ReceiverHelper.plist 3rd-Party support link
              [System] com.citrix.ServiceRecords.plist 3rd-Party support link
              [System] com.imcapture.IMCapture.Agent.plist 3rd-Party support link
              [System] com.opendns.osx.RoamingClientMenubar.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.sophos.uiserver.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.Chrome.framework.plist 3rd-Party support link
              [not loaded] com.jitterbit.cloud.FileCleanup.plist 3rd-Party support link
              [not loaded] com.jitterbit.cloud.httpd.plist 3rd-Party support link
              [not loaded] com.jitterbit.cloud.ProcessEngine.plist 3rd-Party support link
              [not loaded] com.jitterbit.cloud.Scheduler.plist 3rd-Party support link
              [not loaded] com.jitterbit.cloud.tomcat.plist 3rd-Party support link
              [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
              [not loaded] com.vladalexa.MagicPrefs.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              OpenDNS Updater 3
              apple-scc-20131125-133823
              Dropbox
              CrossLoop
              VMware Fusion Start Menu
              iAntiVirus
              VerizonUpdateCenter
    Internet Plug-ins:
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
              googletalkbrowserplugin: Version: 3.4.2.8800 3rd-Party support link
              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
              GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.16 - SDK 10.5 3rd-Party support link
              Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link
              CouponPrinter-FireFox: Version: Version 1.1.5
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              SlingPlayer: Version: (null) 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Safari Extensions:
              Open in Internet Explorer: Version: 1.0
              BuiltWith: Version: 1.0
              autocomplete: Version: 1.0
              Reload Button: Version: 1.2
              Dashlane: Version: 2.2.0.39183
              Ebay Shopping Assistant: Version: 1.1
              Amazon Shopping Assistant: Version: 1.1
              Searchme: Version: 1.3
              Curiyo: Version: 0.9.10
              Buffer: Version: 2.2.22
              Slick Savings: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 3rd-Party support link
              WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              MagicPrefs  3rd-Party support link
              Perian  3rd-Party support link
              Tuxera NTFS  3rd-Party support link
    Old Applications:
              FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              GrowlSafari:          Version: 1.2.2 - SDK 10.5 3rd-Party support link
              X1 Mobile Connect:          Version: 1.0.0.95 - SDK 10.0 3rd-Party support link
              SuperDuper!:          Version: 2.7.1 - SDK 10.4 3rd-Party support link
              Garmin POI Loader:          Version: 2.2.2 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
              /Applications/iWork '09
              Garmin Map Update:          Version: 4.5.1 - SDK 10.5 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
                        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              IMCaptureAgent:          Version: 1.1.24b1 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/IMCapture/IMCaptureAgent.app
              /Users/[redacted]/Library/Application Support/WebEx Folder/1226
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        Cisco WebEx Event Center:          Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        2TB Backup Disk [Local] (Last used)
                        Total size: 2 
                        Total number of backups: 56
                        Oldest backup: 2013-11-27 15:11:14 +0000
                        Last backup: 2014-03-28 15:32:22 +0000
                        Size of backup disk: Excellent
                                  Backup size 2  > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   2%          Safari
                   1%          EtreCheck
                   1%          Microsoft Outlook
                   1%          MagicPrefs
    Top Processes by Memory:
              1.02 GB          mds_stores
              209 MB          java
              197 MB          Mail
              172 MB          com.apple.IconServicesAgent
              147 MB          SophosScanD
    Virtual Memory Information:
              3.13 GB          Free RAM
              5.39 GB          Active RAM
              2.52 GB          Inactive RAM
              982 MB          Wired RAM
              1.25 GB          Page-ins
              0 B          Page-outs

  • Satellite C660-184 freezes at random times whilst playing a game.

    Laptop Freezes at random times whilst playing Football Manager 2011. The game isn't graphic intensive and had worked for about a month with no problems, only recently has it begun to freeze and the only thing i can do is switch off my laptop by the power button.
    I have a
    Satellite C660-184
    Genuine Windows 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)
    - Intel Core i3-380M Processor
    - DVD-SuperMulti +-R (Double Layer)
    - 4096 MB (2048 +2048) DDR3 RAM (1066MHZ)
    - 39.6cm (15.6") TruBrite HD (1366 x 768) High Brightness display with LED backlight with 16:9 aspect ratio
    - Intel HD Graphics, Display Memory: 1696 MB
    My graphics card driver is up to date, says my latest one is 28/07/2010.
    I'm at a loss to explain what is happening.
    Help and advice would be greatly appreciated.

    Hi buddy,
    > The game isn't graphic intensive and had worked for about a month with no problems, only recently has it begun to freeze
    This could mean that the notebook is overheating now
    The reason of overheating is dust that is blocking the fan so the notebook gets hotter
    I would recommend cleaning it using compressed air spray to blow out the dust from cooling ventilators. You can do this without disassembling the computer so its very easy and takes 5 minutes only.
    Just remove the battery and disconnect AC/DC adapter before you do this.
    For example I clean my notebook every 4 months because a lot of dust is coming out so its worthwhile.

  • Macbook Pro is slow, freezing all the time and has Wi-Fi problems

    Hello!
    My Macbook Pro started acting kinda strange a couple of weeks ago. It's slow, freezing all the time and constantly connecting and reconnecting to the Wi-Fi network after around half a minute of usage.
    Here is the story, as far as I know:
    In the start of 2014, pup-up boxes started popping up on my Macbook Pro. They said that I had to enter a password for the Keychain to gain access to a service or something. The odd thing about it was that I had never set up my iCloud Keychain. It just started appearing without me knowing why. Unfortunately, I didn't know the password for this due to the fact that I never set it up. I tried every password combination that could possibly work, but I didn't get through it. I tried different solutions, but nothing worked out. I solved it by simply making a new user account on my Mac. I used this for like 1 month before the whole Mac with all its user started messing itself up.
    It might be worth to notice that this secondary-user didn't require a password to log in, so when I closed my Macbook and re-opened it, it would continue where it was left off. This might have been the reason for the Mac sometimes to get really warm while being in my backpack, which might also have caused the problem. I am not sure though.
    After using the secondary user for a while, the Mac started acting strange again. This time it was something different. One day, my girlfriend started up my Macbook Pro and noticed that it was extremely slow. I assumed it was just in the need of a restart, but that wasn't it. The computer started freezing all the time at first. It froze when I clicked something in an application, and I had to wait like 10 seconds for it to go back to normal. If I was typing anything on Facebook, it would freeze, but I could still use any other tab of the browser without any problems. However, they would freeze to if I did anything special on other websites. Every other program would also freeze for reasons like typing or clicking on anything.
    After a short while, it started being really slow during startup and use. A few days ago, my Macbook Pro also started disconnecting from Wi-Fi networks while trying to load pages. It doesn't disconnect every time, but it does sometimes. It tries to reconnect after that, and if it succeed's, everything is back to normal for a while.
    Additionaly, the battery have been draining faster, and when it reached 0%, the computer turned off and closed all the open programs. Normally it has entered Sleep Mode, but not anymore.
    Do any of you have any clue what the issue might be?
    I have done the following:
    - Reset PRAM
    - Restore to system defaults
    - Installed AVG Antivirus and scanned it
    - Repaired and verified disk in Disk Utility.
    - Uninstalled Adobe Flash Player.
    I hope anyone can help me! I really need my computer for educational use!

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/U.+\/Shared\//b'$'\n''s/(\/Users\/)[^/]+/\1USER/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • After the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!

    after the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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