Firefox freezes for at least 5 seconds when opening context menus

Well I've been looking for a reason to switch to Chrome... I guess now i have one.
Problem: Firefox freezes for 5 seconds when opening context menus (screen goes gray for @3s)
Firefox 32
Ubuntu 12.04
I first noticed it this morning when I tried to open up a Bookmark menu. Continued testing and found that right-clicking(anywhere) caused the same behavior. There are tons of posts going back years of similar behavior (although I doubt they're all related), so I ran therough the standard troubleshooting steps (restarting firefox after each step):
* cleared the caches
* Lowered cache memory allocation
* Created a new profile (did not carry-over any previous bookmarks or add-ons)
* Restarted firefox in safe-mode.
* Reset firefox (from safe-mode command)
Restarting firefox with all add-ons disabled is not included here because that is assumed in 'created a new profile' (correct?).
Furthermore, when I went to reinstall I got the error: "E: I wasn't able to locate a file for the firefox package. This might mean you need to manually fix this package."
I don't know what happened over the weekend, but I guess I'll try a full manual reinstall, when I have more time to mess with it. FF has been a primary tool for development, but for now it's dead to me.
P.S. On an unrelated issue. Maybe I'm old-school, but I miss the original drop-down menus up top. I don't think there's anything wrong with improving on the existing model, but why would you replace something that's worked well for DECADES.

Thanks for your response and sorry for the delay in my rep[ly.
Today I tested the Linux-64 version (Firefox 33) from the link you suggested. There weren't any install instructions or a README, but based on the file-system layout I guess it just needs to be extracted. I downloaded and extracted to my Downloads directory and ran the executable via command-line as my user (not root).
Firefox popped up right away, but it was not usable for at least 30s. It asked to import from Chrome which I did (no errors). Every click on the top bar (address bar search, buttons to the right of search, bookmarks toolbar) resulted in a dimming un-dimming sequence of @7s, after which nothing (couldn't focus in the address bar, occasionally the bookmark menu would appear, but was not functional). Basically, it's un-usable.
As I mentioned in an earlier reply, I am having similar problems with Komodo which is apparently also Mozilla based.
Are there any logs I could tail and post that might help track this down?
Not sure what to do at this point.

Similar Messages

  • Firefox freezes for up to a minute when I have two tabs open and running a video and a flash game. Why?

    Firefox freezes for up to a minute when I have two tabs open, one playing a YouTube video, the other with a flash game running, and the screen shows the contents of both tabs, one superimposed on the other. If I have other tabs open, they also appear as visual garbage on the same screen. After the freeze, everything semi-works, starting and stopping, with long frozen hangs.The frequency of this problem is increasing and greatly reduces Firefox's operating capacity. I am using Firefox 5.0 on a Windows Vista desktop made by Hewlett-Packard. I have cleared the caches and the problem persists, and I can't find any online help to explain why this is happening. I don't recall it happening with a previous version of Firefox.

    Hello jesterabk, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • Firefox freezes for a period of time when I try to fill out online info

    When I begin to fill out forms on line, the first few letters show up but then Firefox freezes for 15-60 seconds before the next letter is entered and does this with all of the letters I entered after thel initial freeze which is just what happened. I have therefore gone to typing the information in Notepad and then paste in the appropriate area which is what I am doing now. However, outside of Firefox the rest of Windows 7 is responding. I thought it might have been a problem with my keyboard but after contact with Logitech and there recommendatons which did not work, I believe it is a problem with either Windows 7 and/or Firefox. I have not used IE yet so at this point I do not know if the problem exists there.

    You can check for problems with the sessionstore.js file in the Firefox profile folder that store session data.
    *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Multiple_profile_files_created
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
    You can use this button to go to the currently used Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Create a new profile as a test to check if your current profile is causing the problem.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I cannot right click without the browser freezing for at least 3-5 seconds. I disabled add-ons and reset firefox - same issue.

    I can't right click anywhere in the browser without the browser freezing for at least 3-5 seconds.
    I disabled all the add-ons.
    I reset firefox.
    issue is still there.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • When I use Firefox and Hotmail at startup, Firefox freezes for about 1 minute, and then I can continue. First I though it was my computer but 2 other girls in my class have the same problem with Hotmail and Firefox. What can I do to change this?

    When I start Firefox, about 15 seconds after I start it, my Firefox freezes for about 1 minute. I found out that it is my Hotmail that makes Firefox freeze.
    First I thought it was my computer, but I have 2 other girls in my class that use Hotmail and Firefox and their computer also freezes for 1 full minute.
    This is very annoying, what can I do to change this?
    xxx ellen
    p.s. I am from the Netherlands, maybe that has something to do with it?

    Try deleting cookies and cache:
    1. Tools| Clear recent history
    2. Time range to clear: Everything
    3. If it isn't already selected, select '''Cookies''' and '''Cache'''
    4. '''Clear now'''
    '''Check cookie exceptions'''
    1. Tools | Options | Privacy Panel
    2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
    3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
    '''Safe Mode'''
    Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    Also see [[Updating Firefox]] and [[Cannot log in to websites]]

  • Firefox freezes for a while when the Downloads window pops up

    Whenever I start a file download (regardless of its size), Firefox freezes for a few seconds, sometimes longer. I deleted the downloads.sqlite file and it helped for a few days but it started happening again. I deleted downloads.sqlite again but this time it wouldn't help at all. I even installed DownThemAll add-on as some people suggested but it happens with it too.
    I've been using Firefox for 7-8 years now and never had any issues that could not be resolved but this plus some other freezes or crashes from time to time is starting to be annoying. I have all major browsers installed because of my work but kept FF as default one but I'm starting to consider a switch after all these years.
    Can anyone suggest a soluton? And I don't consider disabling the Downloads pop-up window a solution.
    Win 7 64bit

    Thanks for your input but I already said that I deleted downloads.sqlite.

  • After I type in my login details and press "enter" on a website, Firefox freezes for around half minute.

    After I type in my login details and press "enter" on a website, Firefox freezes for around half minute. This has gone on for around 5 months. I've tried disabling add-ons to my Firefox but they don't seem to affect this problem. My version is 17.0.1.
    How do I combat this problem? Many thanks in advance.

    Provide the website name.
    '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • My Ipad2 won't turn off.  I've tried the reset method,  holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either.  Help ??

    My Ipad2 won't turn off.  I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work.  I can't get onto the internet via wi-fi either (don't have a 3G card fitted).  All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

    Look at last link.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Downloaded Firefox update for my Mac and now when I open it, there is a white box at the top of the page with a grey bar in it that I can't get rid of

    I updated my firefox browser for my Mac and now, when I open it, an empty white box appears at the top of the page with only a gray bar in it. It over lays the Firefox home page and I can't get rid of it, so I can't click on anything on the Firefox page. I tried deleting Firefox and redownloading it, but that didn't help. I have to force quite Firefox to get out of it. Help!

    hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
    [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

  • Adobe reader installer freeze with out downloading Adobe Reader when opened?

    I can not download Adobe Reader on my Mac: I can do it on my iMac, and have done it fore 10 years now, but Adobe reader download freeze before downloading the file

    thank you so much fore your reply: it is the download assistant..
    BUT  I have just got a download in direct mode.
    Frederik
    Den 25/08/2014 kl. 20.39 skrev Sabian Zildjian <[email protected]>:
    adobe reader installer freeze with out downloading Adobe Reader when opened?
    created by Sabian Zildjian in Enterprise Deployment (Acrobat and Reader) - View the full discussion
    Is it the Download assistant that is freezing or is it the web browser that freezes?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6672321#6672321
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Enterprise Deployment (Acrobat and Reader) by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • What is the logic for the behavior of LV9 when opening vi references?

    I recently started using LV 9 and I can't figure out what the rationale is for the LV 9 behavior when opening references to vis. The way I understand it, LV9 looks up vis using the absolute path on the disk where they came from when opening references, even if they are in memory. If just a vi name is given, LV9 tacks on the path of the referring vi on disk when trying to open the reference. So, as far as I can see, either an application opening references to vis needs to specify absolute paths to the location on disk and be modified whenever a dynamically called vi's location on disk is changed, or a dynamically called vi has to be saved in the same directory as the vi doing the calling or in a rigid and inflexible directory structure.  
    Example:
    I am trying to use a 3rd party library whose vis open a reference to a vi that I create, the name of which is obtained from those in memory using a name pattern. The library vis get the name of the vi I created and try to open a reference to it. Previously this worked because LV looked in memory for "my.vi" when opening the reference but this fails with LV9 because it apparently looks for, e.g., "D:\VI\3rdparty.llb\my.vi", not "my.vi". So, as far as I can see, I have to save my.vi in 3rdparty.llb in order to use it. And, if I want to use 3rdparty.llb in another application, I have to save other vis to 3rdparty.llb or create a new copy elsewhere and save to that copy for the new application. A similar situation would occur if I passed the name of my vi to the 3rdparty.llb vis - either I would need to pass an absolute path and modify my application if I ever want to move my.vi, or save it in 3rdparty.llb.
    Another example:
    I have a large application built into an executable that calls up to ca. 60 vis  using references.  Previously I could just specify the path to the executable, and I could easily open references to my vis. Now  (if I try to use the LV 9 file structure), I can't figure out the paths I need to open references. Either I have to specify the absolute path to the original location in my development directories, or I have to store all my source vis in some particular directory structure. If I want to reuse my vis in other applications (which I do) things would get pretty complicated. Likewise if I want to optionally open references in other vis than my top level vi (which I do), it seems well nigh impossible.
    Basically I am struggling with the concept that an application remembers the directory structure where the source files were located, and/or depends on a particular directory structure of the source files to work. Maybe I'm missing some tricks that would make things easier, but someone will have to explain to me why these are good things. 

    I appreciate the responses and explanations. I've certainly learned
    some things. I have extensive experience using LV but over a fairly
    narrow set of
    applications so I'm certainly not aware of many of the possible
    techniques.  I clearly don't use LV in the same way as what appears to
    be the mainstream for LV programmers.
    I have some additional
    comments on the various responses:
    "But
    with VI libraries and LVOOP this had the problem that multiple VIs could
    end up with the same name..."
    I'm not clear what this means exactly. My first response would be
    that it doesn't seem like a good idea in general to use different
    portions of code with the same name in a single application. I'm
    surprised this is even possible.  I don't think LV will even let me
    build from a project in which it finds name conflicts for vis.  
    "In addition to what Rolf wrote, it should be
    pointed out that LV should NOT be looking for files if you built your
    app correctly. Each VI maintains a relative path to all VI it calls and
    it should know exactly where to find them (assuming they're there).
    I think this illustrates one thing I was talking about. The
    assumption appears to be that the organization of your source files is
    an essential ingredient in the application that is built, which is a
    foreign concept to me. My project file knows where all my vis are, the
    applications build correctly, and, using the 8.x and previous file
    structure for my exe, they work, and have for some time.  As far as I'm
    concerned the main point of using a project that identifies my source
    files is to be able to pull in code from different places - if I want to
    use a different version of one of my dynamically called subvis, from a
    different location, for example, I tell the project file to use the new
    version and rebuild.  In your scenario, as I understand it, I'm not sure
    why a project file in which you identify source files is even needed, 
    if LV already knows everything about the components of the application
    you're building.  As I mentioned, my primary application uses ca. 60
    dynamically called vis. Most of these control different subsystems of a
    large distributed hardware control and data acquisition system. All of
    these are used sometimes when the application is used, but pretty much
    never all of them at once - typically something like 10-30 of the
    user-interactive vis are run at once. There is some communication
    between them using globals, queues, and semaphores and such, but for the
    most part they are independent and I test them separately. Until the
    application is built and used, there is no need to run the entire
    application  including all subvis, and I never do it. When I build my
    application, the app builder finds all the vis I specify and constructs
    the exe file including all the vis I've told it about. Before LV 9 it
    never occurred to me that I might actually have to worry about being
    able to find vis inside the executable. 
    "However as tst has mentioned having an
    executable search for VIs is a VERY VERY bad idea as it can break your
    entire app if it happens to find the wrong VI at some point."
     I don't really follow this point at all. Where are these vis
    masquerading as the ones I want that will break my application? The only
    vis on the machines where my applications are used are there because I
    put them there inside the executables. I certainly would never use
    different vis with the same name in an application - as I said above, I
    don't even know if it is possible, and don't want to find out.  Search
    paths to find components like shared libraries are a common thing. It
    doesn 't seem like a stretch for the run-time environment to define a
    default search path like "somewhere in the exe file containing the
    application".
    I don't want to make a mountain out of a mole hill here, as I said
    before, I am happy as long as NI supports the 8.x file structure, but if
    nothing else I have definitely learned to appreciate how different
    executables built w/ labview are from executables  constructed in other
    systems. 

  • My 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help.

    my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?

    Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
    Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
    Is too much of the system memory tied up? If so, what can I do to free some up?

  • Firefox freezes for 5-10 seconds after starting

    Firefox takes a long time to start when launched,after launching it freezes(not responding) for 5-10 seconds and then starts functioning normally.
    I've tried uninstalling and reinstalling but it doesn't have any effect.
    please suggest a solution,
    Thanks!

    -> [[Firefox hangs]]
    * http://kb.mozillazine.org/Firefox_hangs
    Check and tell if its working.

  • Whenever a new window (or even Firefox program windows like Add-ons, Bookmarks, Settings, etc) is opened, Firefox freezes for 30+ seconds before opening it.

    I have reset Firefox, then reinstalled, removed all of the extensions and plugins, uninstalled and reinstalled Flashplayer, updated Java, etc. I have also created new profiles, which have the same problem.
    The problem does not appear in Safe Mode, which is odd because I have disabled all of the built-in extensions and have run the program in regular mode, and the problem still occurs. Right now I am using no extensions, no plugins, and no themes, and Firefox still freezes for a short period of time whenever I try to open a new window.
    This problem does not happen in IE or Chrome. I have not installed any programs recently; the problem started happening randomly.

    Hi,
    [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] also disables the themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. and hardware acceleration - the manual setting is '''Tools''' > '''Options''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u Advanced] > '''General''' > '''Use hardware acceleration when available'''. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if a theme, or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart - a quick way to restart Firefox is to press [https://developer.mozilla.org/en-US/docs/Tools/GCLI '''Shift''' + '''F2'''], type '''restart''' and '''Enter'''.

  • Illustrator CS6 freezing (for up to an hour) when saving

    I've been having this issue with seemingly random documents... It tends to occur when a document is even slightly complex. (By that I just mean it could have lots of text or vectored images. Nothing more complex than that. Even when the text is entirely outlined.)
    Not all documents are like this. Most save just fine. Sometimes Illustrator freezes for a few moments, but yesterday one file took an hour to save. The first time I tried I waited 30 minutes but then force quit the application because I had to move on, but I lost all my work. I had to redo everything again, so the second time I just waited it out.
    I tried trashing preferences like someone suggested on another thread here, but that accomplished nothing except me having to completely redo my preferences even though I put them back.
    Any other suggestions?
    This is what I'm running on:
    Note: This could be unrelated but at this point I don't know - the server I connect to for work is very slow right now, and we've been having connectivity problems. I work from my desktop but then copy everything back once I'm done. Could this be affecting my computer?

    Your server does play a very big part in this. Even if you are saving to your computer, and the server is connected, that can kill Illustrator. For us every 2 months or so, our server needs a reboot. We can tell be cause we get a spinning beach ball for everything, and once you hear other people complaining you know something is wrong. I dismount the server so I can work, and then log back on after the reboot.
    So far you only mentioned saving is slow. Do a save as and turn off PDF compatible(on the second window), that will make you file much smaller, and you do not need that unless you are placing into InDesign.
    Other things can cause this such as a bad font, font database or full hard drive. Have your peers had any similar problems?  Update Illustrator to 16.04 if you have not and run disk utility to fix permissions.

Maybe you are looking for

  • Z87-GD65 USB and ATA/ATAPI Bridge Issues

    I just installed a new Z87-GD65 into a Silverstone HTPC case and I'm having weird issues with all USB 3.0 ports. This problem occurs on both a Windows 10 technical preview install and a Windows 8.1 install. Everything is updated including the BIOS an

  • SAFRAI 5 KEEPS CRASHING EVERY FEW MINUTES!!!!!!   I GET THIS ERROR CODE

    Process: Safari [173] Path: /Applications/Safari.app/Contents/MacOS/Safari Identifier: com.apple.Safari Version: 5.0 (6533.16) Build Info: WebBrowser-75331600~1 Code Type: X86-64 (Native) Parent Process: launchd [89] Date/Time: 2010-06-11 07:52:20.25

  • Adobe Air will not install. Prior to attempted reinstall, it would not update.

    Adobe Air will not install / reinstall. Prior to attempt to reinstall, it would not update. The automatic "update now" button was greyed out, but the "update later" button was active.

  • Hacked Address Book?

    I am still on 10.5 (***** as Chrome is no longer updating browsers for this version).  My iMac cannot update to newer version. But anywho.... I received a spam email wilh a link from my cousin's email address a month ago.  Just deleted it and told he

  • Ringing when making a call

    When I'm making a call I get a ringing(?) noise above the call. (Think of an oboe sound) it comes from the earpiece only and it's really annoying. I haven't updated or reset lately and I already restarted my phone several times. I know it's not from