Firefox freezes my system

Recently, Firefox 4 has begun to freeze my Toshiba laptop with a black screen, shortly after opening Firefox.
The only way that I can fix it is by completely removing and reinstalling Firefox. Then it works for a while and begins to crash my computer again, requiring my to hold my power button to kill it.
Thinking that perhaps it was my addons, I completely removed Firefox 4 again, and reinstalled with no addons. Still, after a week or so of use, it begins crashing the system again. After the initial system hang, FF4 consistently hangs the system mere seconds after opening.
It's a complete system freeze, with a black screen, and the only thing logged in the event viewer is that the previous shutdown was unexpected.
I am forced to downgrade to FireFox 3.6, which is sad, because I like FF4, but I simply can no longer use it on my laptop.
I'm on a Toshiba Qosmio, running Vista Ultimate 64bit with 4GB RAM. Video card is NVIDIA GefOrce 9700M GTS with Drive Version 8.17.12.6658.
My system is stable otherwise, and I have no problem with other applications or games that I play.

i seem to have the same problem, On my Win 7 64bit Ultimate, I ve downgraded to ver 3.6, which seem to work fine.
I ve assembled this computer myself, Intel Motherboard, I3 processor, Nvidia gt240 graphic card, 4 gb ddr3 ram, I tb HDD.

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    12/19/13 7:25:51.104 AM Mail: CFTimeZoneCreateWithName failed for -0800
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    12/19/13 7:25:52.129 AM Mail: CFTimeZoneCreateWithName failed for -0800
    12/19/13 7:25:52.130 AM Mail: CFTimeZoneCreateWithName failed for -0800
    12/19/13 7:25:52.131 AM Mail: CFTimeZoneCreateWithName failed for -0800
    12/19/13 7:25:52.131 AM Mail: CFTimeZoneCreateWithName failed for -0800
    12/19/13 7:25:52.132 AM Mail: CFTimeZoneCreateWithName failed for -0800
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    12/19/13 7:25:52.134 AM Mail: CFTimeZoneCreateWithName failed for -0800
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    12/19/13 7:25:51.093 AM Mail: CFTimeZoneCreateWithName failed for -0800
    12/19/13 7:25:51.094 AM Mail: CFTimeZoneCreateWithName failed for -0800
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    12/19/13 7:25:52.130 AM Mail: CFTimeZoneCreateWithName failed for -0800
    12/19/13 7:25:52.131 AM Mail: CFTimeZoneCreateWithName failed for -0800
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    12/19/13 7:25:52.137 AM Mail: CFTimeZoneCreateWithName failed for -0800
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    Here you should see two columns: Content Type on the left, Actions on the right.
    Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want:
    Always Ask - Firefox will ask each time: What do you want to do with this file?
    Save file - Firefox will save this file to your computer
    Use - Firefox will give this file to the program to open it
    In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in
    Tools->Options->General->Download

  • Firefox freezes trying to download or save files, Import/Export bookmarks, clicking (Tools) Options (was: Fire Fox crashes in Windows safe mode and in Firefox Safe mode)

    Hi
    XP sp3 4gb ram
    Firefox 6.0.2
    Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
    If i click a download link on a web page, Firefox freezes the instant I click the link
    ...but Firefox does not freeze if I click a web link on a web page or page navigation link.
    If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
    ...but Firefox does not freeze if select any other item from the Tools menu.
    If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
    ...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
    If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
    ... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
    Same as above for History if I select "Import" or "Export"
    ...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
    HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
    • Clicking a download link on a webpage
    • Going to the Menu Bar > File and selecting "save as" or "Open File"
    • Going to the Menu bar > Tools and selecting Options.
    • Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
    • Same as above for History if I select "Import" or "Export"
    Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
    I tried the following to try to fix it:
    • Reset my modem and router (Problem still exists)
    • Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
    • Restarted FF in Firefox safe mode. (Problem still exists)
    • Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
    • Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
    • I reset the config option: browser.download.manager.scanWhenDone to false
    What does work?
    • Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
    • Firefox works fine on my other computer.
    • Internet Explorer works fine on the computer that Firefox is having a problem on.
    • My other applications work fine on the computer that Firefox is having a problem on.
    I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
    The software I ran to fix the problem are listed below:
    • malwarebytes
    • superantispyware
    • ccleaner
    • combofix.
    • smart defrag
    • then load a good anti-virus. (I ran Zone Alarm virus scan)

    Hi.
    This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
    Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
    I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
    http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
    <br>Cannot download or click tools -> options

  • When I use Firefox and Hotmail at startup, Firefox freezes for about 1 minute, and then I can continue. First I though it was my computer but 2 other girls in my class have the same problem with Hotmail and Firefox. What can I do to change this?

    When I start Firefox, about 15 seconds after I start it, my Firefox freezes for about 1 minute. I found out that it is my Hotmail that makes Firefox freeze.
    First I thought it was my computer, but I have 2 other girls in my class that use Hotmail and Firefox and their computer also freezes for 1 full minute.
    This is very annoying, what can I do to change this?
    xxx ellen
    p.s. I am from the Netherlands, maybe that has something to do with it?

    Try deleting cookies and cache:
    1. Tools| Clear recent history
    2. Time range to clear: Everything
    3. If it isn't already selected, select '''Cookies''' and '''Cache'''
    4. '''Clear now'''
    '''Check cookie exceptions'''
    1. Tools | Options | Privacy Panel
    2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
    3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
    '''Safe Mode'''
    Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    Also see [[Updating Firefox]] and [[Cannot log in to websites]]

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