Firefox freezes unexpectedly when clicking links, other tabs or opening files

Running the latest stable version of Firefox, however, it has been freezing repeatedly almost every time I click a link or go to another tab since the previous stable version, which I thought the new release would fix.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/
It is also possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*http://kb.mozillazine.org/Session_Restore
*http://kb.mozillazine.org/sessionstore.js
*http://kb.mozillazine.org/Multiple_profile_files_created
If that didn't help then try a new profile.
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems

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Problem when clicking links add tabs occur

Hello
i have been having some problems lately ( 3 days now ) what is weird since i haven't installed in a while.
that when i click a link a different tab opens and redirects to a add website.
i also see when i get a pop up its first a different website link that the it redirects to but then in less than 2 millisec it changes to a different add.
here is a report of my computer if this can help finding the cause
http://pastebin.com/fXPWnE02
i've been reading the forums for the problem and it seems im infected with one of a malware but i believe its a new generation cause i'm unable to find it and delete it
if someone could help that would be great !
thank you for your time

You don't have any known kind of adware. You do have something called "soluto" that I've never seen before. I'm not sure what it is.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Firefox hangs when click link, even to this window, or slow loading a link. WinXP

Firefox often hangs when click link, even to this window. Sometimes closing and opening fireforx fixes it. Very, slow loading some links after a search. Seems to hang when all the google spysites are being contacted.. WinXP

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

When I click on the tab with a + on it, located next to the active tab a new page does not open. If I click on "New Tab" in the File menu a new tab does not ope

When I click on the tab with a + on it, located next to the active tab a new page does not open. If I click on "New Tab" in the File menu a new tab does not open.

Hi jcatx2013, we don't really have enough information on your system to make specific suggestions...
Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?

When two or more tabs are opened after this when I click on another tab which is opened then firfox stopped responding and open automatically all the tabs in diffreent windows

<blockquote>Locking duplicate thread. 
Please continue here: [[/questions/873886]]</blockquote>
when two or more tabs are opened after this when I click on another tab which is opened then firefox stopped responding and open automatically all the tabs in different windows

If it works in a new window then you can drags tabs from the not working window to that new window.
You can also try to close the tabs via Ctrl+W and restore the closed tabs via Shift+Ctrl+T

When I click links in Mail, it opens Safari, I don't want that

When I click links in Mail, it opens Safari, I don't want that, I want Firefox to open, how do I change the default?
I saw no options in either Mail (4.6) or in System Preferences. Very annoying since I never chose that.
Tks
Louis
Montreal, Canada

Open Safari or Firefox and change the default web browser.
(85385)

What cousen 7 other tabs to open every time a log in to firefox. waht can i do to fix this?

every time i log in firefox 7 other tab's open up and when a try to open a tab sometime it will crash or it frees.
== Crash ID(s) ==
no code

Do you have those pages set as multiple home pages?
See [[How to set the home page]]: Firefox supports multiple home pages separated by '|' symbols

Blank error message with ? appears and PDF does not open in Browser (IE11) when clicking link to open pdf. PC - IE11 Acrobat 9.0

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Cannot access in browser PDF files unless blank box is closed and then website address is clicked on again in browser address bar and page reloaded.
Uninstalled Acrobat 9, reinstalled, still same problem.
Help please!

Yes I can it only happens in the browser..
I reinstalled Windows on my machine and started over a couple of weeks ago.
When my desktop started up I didn’t have Acrobat installed and clicked on a pdf file and the open with xxx dialogue box came open.
I chose a different program as Acrobat wasn’t installed yet so it associated pdf files with another program.
Later Installed Acrobat and couldn’t associate the pdf file with acrobat so I went into Folder Options and manually associated PDF files with Acrobat.
Ever since then I get the error when something is downloaded and opened in the browser.
Works fine everywhere else and when I cancel the blank error, highlight the web address and press enter to reload it works 90% of the time.
Not sure what to do..

When launching Firefox(5.0) there are always two TABS that open.

When launching Firefox(5.0) there are always two TABS that open, one with "What's new in Firefox" and other my homepage. Can't it be adjusted to open only one TAB (Homepage) and not the other one?

See these articles for some suggestions:
* https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
* https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
* http://kb.mozillazine.org/Preferences_not_saved

Normalising channels when clicked on a tab

I am trying to normalise any maximised channels when clicked on a tab. The tab url passes 'JSPTabContainer.setSelected=tabName' with the request object, but I cannot see this property inside the getContent method on JSPTabContainerProvider.
I am using portal 6.2
Please help.

Hello Narendra Macha,
We are currently working on this and trying to involve someone familiar with this. We will get back to you shortly. Thank you for your patience.
Thanks,
Syed Irfan Hussain

Hello,I have done this successful in the past but on my IPad it shows I have 4 apps that need to be updated so when I hit the update tab all I get is a white screen. When I hit the purchase or other tabs it opens up. What could be the problem?

****,I have done this successful in the past but on my IPad it shows I have 4 apps that need to be updated so when I hit the update tab all I get is a white screen. When I hit the purchase or other tabs it opens up. What could be the problem?

There have been numerous reports on the forum today regarding this issue. It seems to be an issue at Apple, but no information has been posted on the status site.
http://www.apple.com/support/systemstatus/

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs.

Why can't I just click on a tab to open it anymore? I hate this new version!

I used to be able to just click on a tab to open it. now I have to go to this stupid drop down menu to choose which tab I want to go to. This absolutely sucks!!! if this problem isn't taken care of soon, I'm switching to opera!

After I posted this, I restarted with add ons disabled and it worked..deleted a cpl of addons for compatibility checking and that fixed it.

I have problem when opening a pdf page, my mouse control is hijacked to that tab when im on other tab, i cant scroll or use the middle rollling button, i have to click at the pdf tab then my control over the mouse middle button is restored.

I think I have this problem even on earlier version. The thing is I set open link in new tab and not switch over to the opened tab. My habit is to open a pdf page in the background and let it load first. What happen is that when the pdf page finished loading ( i do not set to download it), it hijacks my middle mouse button control. When i scroll down or scroll up on my original tab, it wont scroll on the tab, but insttead it scrolls on the pdf tab. I have to click on the pdf tab, then i can use the scrolling function on other tabs back. As for when i opened several pdf tabs, it seems i have to click on the tab that just finished loading, that means several times until they all finish loading. It has been getting on my nerve lately. And all pdf trouble i search from google led to unable to open pdf, firefox hang or crash when opening a pdf and the likes.

core-el, i don't see the advantage of that or i can't figure out how i'm supposed to use it. for starters, i have to click the mouse in order to get "add bookmark here" to open, which is no different than clicking on the star in the location bar, or right-clicking on the page. there are also options in the bookmarks toolbar, but they all require clicking the mouse & holding down the right button, etc.
my goal is to use keystrokes only. typing on the keyboard, using both hands, using the space bar & my left pinky finger to tab over are all painless routines for me. as soon as i have to take my fingers off the keyboard & use the mouse, the pain begins.
as i said, in older versions of firefox, all i had to do to bookmark a page was click ctrl>d, then tab over & arrow down, when appropriate, to find the folder & add the bookmark. for me, as a touch-typist whose speed is between 60 & 80 wpm, this is lightning fast.
if i have this wrong, please correct me. i just see it as more mouse clicks that don't save me time or pain.

Firefox 22 crashes when clicking a link in a thunderbird 3.011 email

I updated to FF 22 a couple of days ago and found that when I clik on a link in a Thunderbird email FF doesn't start but immediately crashes. Safe-mode does nothing to help. If I start the browser first it seems to be ok. It is set as the default browser. The only thing that fixed my problem was reverting to FF 21.
Windows XP SP2
I've never had issues with FF so this is a new thing. I've tried reinstalling FF 22 and upgraded Thunderbird. It didn't help either.

We're sorry to hear that your Firefox is crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox freezes unexpectedly when clicking links, other tabs or opening files

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