Firefox freezes when going to a site or page that requires Flash Player, such as YouTube. I have the most updated version of Flash. Is there a solution to this problem?
I'm having trouble visiting sites or pages that require Flash Player, Firefox will just freeze when they're partially loaded and it will stay frozen until I close Firefox. This will happen with any page that uses flash player. I can disable it, but then I can't access the content which requires Flash Player, have to use a different browser and I'd rather just use Firefox.
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.
Similar Messages
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I have a mac laptop, it is using the most up to date version of firefox 3.6.10
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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Firefox freezes when I access my add-ons page.
Firefox freezes when I access my add-ons page. I must use Task Manager to unfreeze it. Some add-ons (AdBlock) still work. Others (NetVideoHunter) don't. I would like to remove all the add-ons and start fresh, see if it makes a difference, but when I access my add-ons page to press the "Remove" button, FireFox freezes--so what am I supposed to do? I like Firefox because it's simple and generally glitch-free--until now.
hey furdeal - if you'd like a fresh start, you can simply [[Reset Firefox – easily fix most problems|reset firefox]]. this will keep your bookmarks, passwords & history but will remove all extensions and custom preferences...
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I recently updated my Firefox to version 6.0. When it re-opened after installation there was a message that I didn't have the most recent version. I ran the update set-up again but got the same message. I uninstalled Firefox and reinstalled it from a fresh download but it's still happening.
I've restarted the computer several times. It doesn't seem to have helped. Any ideas?* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I have checked all of my permissions and contiue to get this message after 68% mark when trying to install Adobe flash player. User does not have sufficient privileges to install adobe flash player. A required file (C:\windows\syswow64\macromed\flash\flashplayer.xpt:5) could not be written due to insufficient permission.
Perform a clean install as described in https://forums.adobe.com/thread/928315
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I just downloaded Firefox 6.0. The web page asked if I wanted to upgrade. What is the most recent version of Firefox and why can't I get it denoted in the propperties link? Also why is it not compatible with AVG Tool Bar?
Firefox 6.0 is the current version.
Get what denoted in what properties link.
You can get the version number in Help -> About Firefox,
and in '''about:support''' typed into the Location bar, and you can use JavaScript to list the user agent -- javascript:navigator.userAgent
I'm not aware of any version of Firefox from Fx 2 on up to Fx 6 where "AVG Safe" is not a problem. Crashes aren't the only failures caused.
* http://kb.mozillazine.org/Problematic_extensions
* https://addons.mozilla.org/en-US/firefox/blocked/
* https://addons.mozilla.org/en-US/firefox/blocked/i6
* https://bugzilla.mozilla.org/show_bug.cgi?id=527135 -
my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.
my ipod touch has the same problem. I restored it three times, but that can't help.
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When about to install Yosemite onto my Imac it tells me I wont be able to access old Word and Excel files.Is there a solution to this ?
Use Office 2008 or 2011, LibreOffice, or similar software to access them.
(118700) -
extension manager says I need a newer version of photoshop when I already have the most current version cc2014. Any thoughts on this?
lance have you found an answer to your question?
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Why is FF telling me my Flash add-on is outdated, when I have the most current version?
The Add-ons Manager says my Flash is outdated and says it's "vulnerable", however I have 16.0.0.296, which is exactly what Adobe tells me is the most updated one. Why is it doing this?
hi StevenCee, unforunatley the result of the plugin-check page is correct, there has been yet another vulnerability found in adobe flash player 16.0.0.296 which is already exploited in the wild.
see the security advisory: https://helpx.adobe.com/security/products/flash-player/apsa15-02.html
there is no fix for it released by adobe yet and the update button on the plugin check site will lead nowhere at the moment - so it's best to set the shockwave flash plugin to [[Use plugins to play audio, video, games and more#w_managing-plugins|ask-to-activate]] in the firefox addons > plugins panel! -
I bough a used Macbook Pro mid 2009 that came with OS 10.8.9 it didn't have a backup restore disk with S/N W8******66D
When trying to view some youtube videos; a window would pop up saying "it needs adobe flash player is required for video play back get the latest flash player" but after downloading the file and during installation would have errors and will not installed.....tried to reboot and install again.....but still the same.
The othe thing I had noticed is when using a good Bose headset with mic the sound output would noticed the headset and then switch from headset to Internal speekers and headset.....thinking that there might be something wrong with the plug in port of the computer or the headset.....the headset works with no issues on my iPad so there must be something wrong with the computer.....tried to move the plugin around the port but no change....while the headset is plug in can hear a short clicking noise and the sound would get lost and back again......but with nothing plugin to the port there is no issue with the sound or mic.
Thanks for your feed back......it looks like I have two different issues one is a software issue and the outher is a hardware issue
<Edited By Host>The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
After updating the most current Firefox I now get Ads on the home page that I can't get rid of even with the "X" box on the window. I have to shut down Firefox and start over to get anywhere. I didn't have this problem before the update.
I also had a change to the new tab/page feature. I used to click for a new tab and a series of boxes would show where I've been so I can perhaps select one. That feature has changed and I now get a tab/page that says it is owned by AVG. Where is my old pageIf it opens in a new tab it is likely fake.
Can you post a link of it, you may also want to check for malware.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Title: Software Update
says,
Update Available
A security and stability update for Firefox is available:
Firefox 5.0.1
bottom
Ask Later Update Firefox (both boxes)If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
it's currently on version 3.6.13 but I have been facing this problem for months. I tried completely removing firefox from my applications (on my macbook) and reinstalling but the same problem persists, with websites detecting firefox version 2.0 instead of 3.6.
You need to reset your user agent string, for details see [[Websites or add-ons incorrectly report incompatible browser]].
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Most recent version of Java and firefox. Java Applications will start to load but end up in an infinite loading loop.
Well, it's what I did to get my Java working in Firefox 4. I installed both binaries into my Library/Internet Plug-ins folder. The version was newer that what was previously installed (newer version is 0.9.7.5). It solved the Java problems I was having. My inital problem was that Java would not initiate and no applets would run in Firefox version 4 which I just installed a few days ago.
I know the readme.txt. says it is not compatible with version 4, but the release date on 0.9.7.5 is after the release date of Firefox 4 and so that was I tried it. I figure there was nothing to lose as at worst it woud update my two plug-in files. Nothing was going to be changed otherwise. If you try it, it might work.
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