Firefox freezes when I go to Youtube videos
As of yesterday, I cannot visit any Youtube video pages. The home page is fine, but whenever I try to go to any page with a video, Firefox freezes completely. I have Flashblock installed, but that doesn't seem to make any difference. I've tried uninstalling Flash and reinstalling to 10.3 - no difference. I'm running WIndows XP, FF 18.0.2. Does anyone know why this might be happening? I don't have this problem with any other browser, only FF.
I just removed [https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/ Video DownloadHelper 4.9.15] add-on and voila, Firefox doesn't freeze anymore. If you have it you better remove it. It worked for me maybe it will work for you!
I think you know how to remove an add-on but if you don't, read below:
*In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button. You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
*You can find further information about uninstalling extensions in the following articles: [[Disable or remove Add-ons]]
Similar Messages
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OSX Firefox freezes when trying to play youtube videos on facebook.
When I click on embedded youtube videos on facebook, OSX firefox freezes, and I need to force quit. Everything is up to date, and this problem has been going on for at least two updates.
Hey virus1244,
Have you looked at the Knowledge Base article [[Managing the Flash plugin#w_playing-flash-videos-makes-firefox-hang|Managing the Flash plugin]]? It has a section on resolving freezing issues. This might be what you are looking for.
Hopefully this helps! -
Backstory: There are two possible events that could be causing this
1: At some point I may have followed a ''Tinyurl' link that consquently lead me to a youtube video, to which youtube worked perfectly fine before hand, and this is where i witnessed the first crash. Theories into whether this link, previously stated, may have done something to my system have been thought about, but the fact that youtube still works on the latest Microsoft Internet Explorer seems to present the idea of a virus or an error redundant. I own the latest Macfee antivirus software and Ccleaner(running the registry check) and have run them complete with disc defragment and scan disc error recovery along with an additional malware scanner. Nothing seems to have come up on anything. After doing all this, my last resort was System restore and this seemed to solve the problem, mainly because i had an earlier version of firefox. therefore i resisted updating for aslong as possible whenever it told me to update. but the otherday i thought i'd risk it again thinking it may have been a problem alot of people have been having and it would of been fixed, but sadly it hasn't. this lead me to google the problem and was advised to start firefox on 'safe mode' as there may have been a confliction between add ons or plugins with youtube or some thing like that, but sadly that hasn't worked either. The plugins i had installed with it were the ones firefox has told me to get, or recommended and the only two addons i had on firefox was Adblock plus (fanboy subscrip) and Noscript.
Details of what actually happens: go to a youtube link, video loads for about 2 seconds(both video and audio), screen freezes, and flashes maybe once with some small lines across the bottom half of the screen horizontally towards the right corner, then the screen goes blank and makes my laptop dorment, but still running, thus I restart my system.
Sadly now when I system restore there isn't a point far back enough before this problem. So its either i downgrade(which seems to be the only option) or simply stop using firefox, as internet explorer works perfectly fine. however running firefox with no scrip and adblock plus is the ideal browser customisation, which is why this is rather annoying.
so number 1 was the tinyurl theory and i must admit i was abit foolish to follow such a random link, but whats happened has happened.
2: basically there is a major disfunction with the latest firefox that has to with the addons i have included onto firefox and this seems to be causing a terrible effect on my system.
in a nutshell: firefox worked perfectly before upgrading to the new firefox and before i followed this link, the rest of my system is completely normal and virus and error free or so it says, Other browsers seem to work also. safe mode does not cure the problem.
Running on a customised Dell laptop, which is pretty midrange-toprange and hasn't been active long, so it has the general HD video card thats included in all Studio 15 Dell laptops.
any help appreciated.
cheers.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; Creative AutoUpdate v1.40.02; AskTbMYC-SRS/5.7.1.11118)I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
Firefox hangs when trying to open youtube videos
hi,
everytime I access youtube, and after starting to play a video, firefox hangs and ans stop working and I need to open task manager to close the process.
I tried also with internet explorer and I happens the same but I get a script error, but with firefox no errors displayed, just hangs in the very beginning of any youtube video playing.
please, any help will be great.
this started 2 days ago, before was just normal.
I have the last firefox version, plus I run all virus scans and malware scans and nothing.
I have the last java and flash updates but still the same :(
thank you so muchHi,
Please try disabling the hardware acceleration of Adobe Flash, if it is enabled. Right-click on a video, click the icon on the bottom left and uncheck '''Enable hardware acceleration'''.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins] -
Firefox chrashes when trying to play youtube videos
HII!!!!
I saw on another post on how to solve this problem, "right click before the video, select display and uncheck the box" the problem i have is that i cant even get to play the video before it crashes again, does anyone know another way to fix this problem? this is annoying!!!!!!!!!
I already followed this method with internet explorer, but it wont work when i try to play videos on firefox, it crashes just like i said above!
thanks!Hi, well try this. Go to this test site and right click on the Adobe Flash logo and do the same thing.
http://www.adobe.com/software/flash/about/
Hope that works,
eidnolb -
I have windows 7 and the latest version of firefox.When i watch videos on youtube or visit websites with videos on the background mozilla freezes. I tried to disable all the extensions and plugins but it had no result.I didn't had this problem with versions of mozilla previous to 4.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
Task Manager shows that Firefox is still running. Clicking End Task restarts the video playing and application running (then I have to cancel the End Task and Close Program processes).
Try uninstalling Flash Player 10.2 and install the previous version, 10.1.There have been a few reports of problems with Flash that have been solved by using the previous version. You can download the uninstaller for Flash, and get version 10.1 from http://kb2.adobe.com/cps/142/tn_14266.html
The Adobe archive files contain multiple versions of 10.1 for all operating systems so is quite a large download, the old-apps lets you just download the Windows versions that you require - http://www.oldapps.com/flash_player.php
You can also try disabling hardware acceleration on Flash to see if that helps. If you can access any Flash content, right-click on it and choose Settings. In the first section of the settings is the option to enable/disable hardware acceleration. -
Firefox freezes when trying to open new Youtube Videos, what can I do?
I run Firefox 19.0.2 and the latest Flash plugin. All of a sudden Firefox freezes when I try to open Youtube videos. I can only kill it with ctrl+alt+del.
Note that I CAN watch Youtube videos that are saved as favorites and I also CAN watch videos I click as related videos. However whenever I use the search bar and click a new video I haven't watched before, Firefox will freeze over and over again.
I already tried disabling the hardware acceleration, as well as deleting the cache and varying cache size.
I also tried re-setting the dom.ipc config settings as stated here:
https://support.mozilla.org/de/questions/909133
So far, nothing would do the trick.
Your help is much appreciated, thanks a lot! :)Thanks Cor-el!! It's over!
Taruno -
I am using Firefox 3.6.13. When i open a youtube video in firefox it immediately shows that whole video is streamed (the progress bar shows red instead of grey). But the whole video is yet to be streamed. The information of how much is streamed becomes unavailable.
Listing 2 of the problems encountered because of this
1. Unable to estimate how much time I have to wait before the video is fully streamed
2. Cannot go forward or backward in the video in the streamed part.
(This problem does not occur in IE. I tried the link given below)I think once I did not even see the page in my history
-
Why do I keep getting error occurred. Please try later again when trying to watch youtube videos
Why do I keep getting "Error occurred. Please try later again." , eveytime when trying to watch youtube videos. I have the latest adobe flash player and java so why can't I watch videos at youtube??
It's very, very, frustrating having had so many people tell me I need to change my browser to you guys at mozilla firefox.
I've tried everything but still cannot view the youtube videos. I have a 32 bit Toshiba laptop.
God bless, I await your reply,
DanieleClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
Firefox is slow and hangs watching Youtube videos. Safari is OK. What's the word, Developers?
Since late Oct 2011, my Firefox had been hanging while watching videos on Youtube. Any mouse action while a video is playing causes Firefox to hang (spinning wheel).
It turns out that I had caught the beta release of the new Gray Youtube interface - where the backgrounds of all youtube pages are gray.
I got myself back to the old interface by deleting all Youtube cookies.
I no longer have hangs. Page transitions are also much quicker, as was before.
Is there anyone else who has experienced the "new" interface, and problems?
If you do have the new youtube interface, but no problems, then I have more digging to do.
Update Dec 2, 2011:
I have the problem again now that Youtube has released their "new look" interface to everyone.
The problem is generally slow Firefox responses to mouse actions while watching Youtube videos. Firefox will hang completely 2-4 minutes into any Youtube video. (The video does continue to play a-ok.) FF becomes responsive again when the video ends playing.
Problem doesn't occur when I watch a youtube video right after starting FF after having "quit" it. Problem begins occur after FF has been running for a while (visiting other websites?) Is this a symptom of FF collecting some kind of crud in memory or disk?
My old Safari (3.2.1) doesn't have any problems.
As far as I can see, both Firefox and Safari on my system use the same Adobe Flash Player.
So, this isn't a problem with Youtube, Flash Player, or my system, but a problem with Firefox (3.6.24) !?
Anybody (FF developers) have any ideas? I want to keep using FF!Thanks Cor-el.
The problem existed in safe mode as well.
Changing Flash Player hardware acceleration had no effect.
The problem is gone now, after getting the standard youtube interface back.
What I'd like to know is whether any others who are unwitting testers of the new Youtube interface are experiencing problems, and, if not, what is their system? Which versions of Firefox and Flash Player are they using? -
I get this message on my Facebook news feed when someone posts a YouTube video. Don't know why. It's worked fine for years. I am using Safari on my iPad. If I use the Facebook app it works fine. Any thoughts.
Thanks,
Walid
Access Denied
You don't have permission to access "http://fbexternal-a.akamaihd.net/embed/?" on this server.
Reference #18.3555facd.1362007289.6945153fSame thing on mine, it just started happening last weekend.
-
Firefox freezes when opening an adobe acrobat (PDF) file from any website
Firefox freezes when opening an adobe acrobat (PDF) file from any website. This only started happening after the latest update of Firefox was installed. Do you have a fix?
Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
Good Luck :D -
System: Windows XP, Firefox 17.0.1.
Firefox freezes when doing anything that needs to browse local directory such as saving file, uploading, etc....For example, can't save any image using "save link as". When attaching a file in email, whenever the browsing to other location on the hard drive will freeze firfox, which turns to "not responding"....We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article. -
Firefox freezes when saving, printing, or otherwise opening "sub-windows"
Firefox freezes when I open a window to save, print, etc. - not always, but far too often. If I dare try to choose another folder in which to save, I'm even more likely to make it freeze.
When it happens for the first time after opening Firefox, I can often wait several minutes, then it unfreezes, and I can then do one or two more clicks (e.g., scroll, save, etc.) before it freezes again. Otherwise (or the next time, if I didn't restart Firefox in the meantime), the program just gets completely unresponsive, and I have to close it via the Task Manager. So there's unfortunately no error message, crash ID, etc.
Possibly related: When I'm using Firefox for a while (with many Firefox windows open), I'm often not getting menus displayed anymore, just the outline of the menus. The program still reacts to clicks into the outline, but it's like driving blindfolded... Menus include those from the menu bar, those from right-clicking into a website, or those from Adblock Plus (icon in the bar, at the right bottom of each window).
I'm currently still using 3.6.13 (with Adblock Plus) on a Windows 7 (x64) machine. The problem has persisted long before I've updated to this or previous Firefox versions... possibly since I've been using it on this computer (= summer 2010), but I'm not sure. I should add that I *am* using Firefox with lots (!) of Firefox windows open simultaneously, and I often let my computer hibernate rather than shut it down every single time I walk away... but I've been doing that for at least 5 years now (using tons of Firefox windows even much longer, still with Windows 95 or 98), and the problem is new. And limited to Firefox. (Indeed I can even open pages, on which Firefox has just crashed, in Internet Explorer or Opera, and then peacefully save, print, etc. there.)
I'd prefer to keep Firefox as my standard browser, but the problem is getting too annoying! Thanks for your help!!Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
Good Luck :D
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