Firefox freezes when I try to insert an attachment in a webmail (BT Mail)

I also use IE11, which is happy to locate and accept attachments - usually Word 2010 documents - to e-mails sent via BT Mail.

can you please try clearing cache and cookies as well as history
please see
[[How to clear the Firefox cache]]
[[Remove recent browsing, search and download history]]
[[Delete cookies to remove the information websites have stored on your computer]]

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