Firefox freezes when opening an adobe acrobat (PDF) file from any website

Firefox freezes when opening an adobe acrobat (PDF) file from any website. This only started happening after the latest update of Firefox was installed. Do you have a fix?

Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
Good Luck :D

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    1   libSystem.B.dylib             0x939ee148 kill$UNIX2003 + 32
    2   libSystem.B.dylib             0x93a80899 raise + 26
    3   libSystem.B.dylib             0x93a969b8 abort + 93
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    5   atmo.mac.macho.3dif.bundle    0x1cbd004b stricmp(char const*, char const*) + 789
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    9   com.adobe.framework.adobe3d   0x1afcb79b TSCENE3D::Create(e3_STREAM*, FILETYPE*, TSCENE3D**, unsigned int, CREATESCENESTRUCT*) + 951
    10  com.adobe.framework.adobe3d   0x1af44a0f TSCENE3D::LoadObject(e3_STREAM*, e3_CONTEXT*, unsigned int, FILETYPE*, E3RESULT*) + 1353
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    14  com.adobe.Acrobat.framework   0x8020721a AcroSecurityBailOutImpl + 1607910
    15  com.adobe.Acrobat.framework   0x8020738f AcroSecurityBailOutImpl + 1608283
    16  com.adobe.Acrobat.framework   0x8020876a AcroSecurityBailOutImpl + 1613366
    17  com.adobe.Acrobat.framework   0x803ae0a5 AcroSecurityBailOutImpl + 3340145
    18  com.adobe.Acrobat.framework   0x8030f7fa AcroSecurityBailOutImpl + 2690758
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    20  com.adobe.Acrobat.framework   0x801f9022 AcroSecurityBailOutImpl + 1550062
    21  com.adobe.Acrobat.framework   0x8020a2d7 AcroSecurityBailOutImpl + 1620387
    22  com.adobe.Acrobat.framework   0x8030fd26 AcroSecurityBailOutImpl + 2692082
    23  com.adobe.Acrobat.framework   0x803117ca AcroSecurityBailOutImpl + 2698902
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    26  com.adobe.Acrobat.framework   0x7fe8c4c2 RunAcrobat + 808576
    27  com.adobe.Acrobat.framework   0x7fe58109 RunAcrobat + 594631
    28  com.adobe.Acrobat.framework   0x7fe3bc45 RunAcrobat + 478723
    29  com.adobe.Acrobat.framework   0x7fe3b353 RunAcrobat + 476433
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    31  ...dobe.AcrobatPlugin.Comments 0x7aa59c86 AcroPluginMain + 122022
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    36  com.adobe.Acrobat.framework   0x800a4a85 AcroSecurityBailOutImpl + 155985
    37  com.adobe.Acrobat.framework   0x801c34cf AcroSecurityBailOutImpl + 1330075
    38  com.adobe.Acrobat.framework   0x801c372f AcroSecurityBailOutImpl + 1330683
    39  com.adobe.Acrobat.framework   0x8028f8cf AcroSecurityBailOutImpl + 2166683
    40  com.adobe.Acrobat.framework   0x8028f9e7 AcroSecurityBailOutImpl + 2166963
    41  com.adobe.Acrobat.framework   0x800007c8 RunAcrobat + 2333062
    42  com.apple.AppKit              0x94d80c46 -[NSApplication sendAction:to:from:] + 112
    43  com.apple.AppKit              0x94d80af9 -[NSMenuItem _corePerformAction] + 435
    44  com.apple.AppKit              0x94d807eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
    45  com.apple.AppKit              0x94d806da -[NSMenu performActionForItemAtIndex:] + 65
    46  com.apple.AppKit              0x94d8068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
    47  com.apple.AppKit              0x94d805f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
    48  com.apple.AppKit              0x94d80537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
    49  com.apple.AppKit              0x94d74c61 NSSLMMenuEventHandler + 404
    50  com.apple.HIToolbox           0x9658bc2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    51  com.apple.HIToolbox           0x9658aef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    52  com.apple.HIToolbox           0x965ad7f3 SendEventToEventTarget + 52
    53  com.apple.HIToolbox           0x965d9e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
    54  com.apple.HIToolbox           0x965feb90 SendMenuCommandWithContextAndModifiers + 66
    55  com.apple.HIToolbox           0x965feb47 SendMenuItemSelectedEvent + 121
    56  com.apple.HIToolbox           0x965fea5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
    57  com.apple.HIToolbox           0x965ce160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
    58  com.apple.HIToolbox           0x965cd8bb _HandleMenuSelection2 + 465
    59  com.apple.HIToolbox           0x965cd6d9 _HandleMenuSelection + 53
    60  com.apple.AppKit              0x94d6e1a2 _NSHandleCarbonMenuEvent + 285
    61  com.apple.AppKit              0x94d42d3e _DPSNextEvent + 2304
    62  com.apple.AppKit              0x94d41fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    63  com.apple.AppKit              0x94d04247 -[NSApplication run] + 821
    64  com.adobe.Acrobat.framework   0x7fdc7a54 RunAcrobat + 3090
    65  com.adobe.Acrobat.framework   0x7fdc6f80 RunAcrobat + 318
    66  com.adobe.Acrobat.Pro         0x00002e8b start + 2371
    67  com.adobe.Acrobat.Pro         0x0000264a start + 258
    68  com.adobe.Acrobat.Pro         0x00002571 start + 41
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x939b3922 kevent + 10
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    2   libSystem.B.dylib             0x939b34f9 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x939b329e _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x939b2d21 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x939bb046 __semwait_signal + 10
    1   libSystem.B.dylib             0x939bad02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x939bc998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x7fb2b391 ACEMPThread::Task() + 133
    7   AdobeACE                      0x7fb2b305 TaskGlue + 17
    8   ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    10  libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x939bb046 __semwait_signal + 10
    1   libSystem.B.dylib             0x939bad02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x939bc998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x7fb2b391 ACEMPThread::Task() + 133
    7   AdobeACE                      0x7fb2b305 TaskGlue + 17
    8   ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    10  libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x939bb046 __semwait_signal + 10
    1   libSystem.B.dylib             0x939bad02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x939bc998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x7fb2b391 ACEMPThread::Task() + 133
    7   AdobeACE                      0x7fb2b305 TaskGlue + 17
    8   ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    10  libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x9398d0e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x939bac9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x93a0345f pthread_cond_wait + 48
    3   AdobeAGM                      0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                      0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                      0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                      0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                      0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    9   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x9398d0e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x939bac9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x93a0345f pthread_cond_wait + 48
    3   AdobeAGM                      0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                      0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                      0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                      0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                      0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    9   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x9398d0e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x939bac9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x93a0345f pthread_cond_wait + 48
    3   AdobeAGM                      0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                      0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                      0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                      0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                      0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    9   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x939b3922 kevent + 10
    1   com.adobe.Acrobat.framework   0x80759ad6 AcroSecurityBailOutImpl + 7188898
    2   com.adobe.Acrobat.framework   0x8068abf3 AcroSecurityBailOutImpl + 6341311
    3   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    4   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x9398d0fa semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x939bac85 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x939e9aa8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation          0x907b3d48 -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation          0x9076c9bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation          0x9076c8a0 -[NSConditionLock lockWhenCondition:] + 69
    6   ...adobe.acrobat.amtlibwrapper 0x185f92d1 AVAMTForegroundUpdateCheckEnabled + 116699
    7   ...adobe.acrobat.amtlibwrapper 0x185ee341 AVAMTForegroundUpdateCheckEnabled + 71755
    8   ...adobe.acrobat.amtlibwrapper 0x185f7d60 AVAMTForegroundUpdateCheckEnabled + 111210
    9   com.apple.Foundation          0x90777ad0 -[NSThread main] + 45
    10  com.apple.Foundation          0x90777a80 __NSThread__main__ + 1499
    11  libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    12  libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib             0x9398d0fa semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x939bac85 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x939e9aa8 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore 0x913bee3d TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
    5   ...adobe.AcrobatPlugin.Updater 0x73e4de30 AcroPluginMain + 126384
    6   ...adobe.AcrobatPlugin.Updater 0x73e2f7f5 AcroPluginMain + 1909
    7   ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
    8   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    9   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x939b29b2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x939b2f48 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 12:
    0   libSystem.B.dylib             0x939b29b2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x939b2f48 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 13:
    0   libSystem.B.dylib             0x939b29b2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x939b2f48 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 14:
    0   libSystem.B.dylib             0x939b29b2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x939b2f48 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 15:
    0   libSystem.B.dylib             0x9398d09a mach_msg_trap + 10
    1   libSystem.B.dylib             0x9398d807 mach_msg + 68
    2   com.apple.CoreFoundation      0x9283937f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      0x92838464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      0x9283e3a4 CFRunLoopRun + 84
    5   com.apple.DesktopServices     0x968aac7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
    6   ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
    7   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    8   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib             0x939b29b2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x939b2f48 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 17:
    0   libSystem.B.dylib             0x939b29b2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x939b2f48 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x939b2b66 start_wqthread + 30
    Thread 18:  com.apple.CFSocket.private
    0   libSystem.B.dylib             0x939ac066 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation      0x92878c83 __CFSocketManager + 1091
    2   libSystem.B.dylib             0x939ba7fd _pthread_start + 345
    3   libSystem.B.dylib             0x939ba682 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x93a96967  ecx: 0xbfffbd6c  edx: 0x939ee156
      edi: 0x003a35e0  esi: 0x003a35e0  ebp: 0xbfffbd88  esp: 0xbfffbd6c
       ss: 0x0000001f  efl: 0x00000282  eip: 0x939ee156   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x1b1a060c
    Binary Images:
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