Firefox freezes when using "Save link as" or doing anything that needs to browse local file directory?

System: Windows XP, Firefox 17.0.1.
Firefox freezes when doing anything that needs to browse local directory such as saving file, uploading, etc....For example, can't save any image using "save link as". When attaching a file in email, whenever the browsing to other location on the hard drive will freeze firfox, which turns to "not responding"....

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

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Firefox crashes when using Flash video (and Chrome does too); having uninstalled Flash, it won't reinstall

Going to youtube crashes my browser; going to youtube with noscript on, and allowing the videos, does the same - as does using google talk's built-in video chat. I assumed something was wrong with Flash, but checking via about:crashes gives me nothing. I downloaded the flash uninstaller from adobe's website but now, when I try to get flash again, the program crashes. Maybe something's wrong with my PC, not with Firefox...but I simply have no idea.
== This happened ==
Every time Firefox opened
== this morning I started up my computer after a supposed crash (although I suspect it was the Vista automatic updater/restarter cropping up while I was asleep). Skype's exe was corrupted and I had to reinstall; then FF wouldn't work with flash.

As it turns out, Skype also crashes if I try to use video - so I'm forced to confront the possibility that the problem is actually with my PC, or the updates windows has just installed.

My iMac freezes when using Firefox

My iMac freezes when using Firefox. We have to restart our computer.

TutorDaddy, if this Mac is still covered by the initial warranty or under AppleCare, take it in and have it looked at. As the old label used to say, there truly are "no user serviceable parts inside." Kernel panics very usually indicate failing hardware.
I have an older iBook G4 that started developing kernel panics and like you, despite reinstalling the OS from a freshly formatted volume, they kept continuing. I looked at the crash log and saw that in each instance of panic, the last bit of code to be accessed had something to do with AirPort. Knowing that the AirPort software was at then current levels, I surmised the problem to be a bad AirPort networking card which, on that particular model of the iBook, was a very small module attached directly to the logic board. Since the computer was out of AppleCare, I broke the machine down myself (I didn't realize that there could be so many barely visible screws in one machine) and removed the offending piece of hardware. My iBook lives but without WiFi, it now sits as a more or less desktop machine needing an ethernet connection to stay connected to a network.
I do not suggest you break into your iMac. First of all, I'm guessing one would need to be able to pull off the glass and have the necessary glue to reattach it, which is not really available to us consumers. If you're feeling adventurous enough to read the crash logs from each panic, you might be able to surmise the hardware component (or badly written application or library; it can happen) that's causing the panic. If it's a software issue, remove the offending software app and see if the panics return. If it's a hardware issue, it's best to let a competent service tech qualified on Apple hardware to handle it.
[edited to add:]
After browsing through related problems in the discussions, I saw this link to a third-party web site being handed out. Perhaps you'll find it useful: http://www.thexlab.com/faqs/kernelpanics.html
Message was edited by: Stephen Adams

Windows 8 freezing when using Firefox

When I'm using Firefox or Chrome browsers the whole entire PC is freezing.
Already posted my issue on the Microsoft Community forum, where you can read the details and the troubleshooting steps I tried:
http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/windows-8-freezing-when-using-chrome-or-firefox/d6bad301-6c55-4469-96cb-0ec3d43e1113
Also I found another post here on the Mozilla forum, who had the same issue and he did not seem to solve it either: https://support.mozilla.org/en-US/questions/975278?esab=a&as=aaq
Please help me to fix this annoying issue! Thx!

Well, the MS site was a bust, wasn't it?
it would help to know how Firefox is configured.
Can you send me your troubleshooting information from the Firefox installation that's having issues? This is a good part in troubleshooting.
*Navigate to <code>about:support</code> via Address Bar
*Click the button that says <code>Copy text to clipboard</code>
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
Firefox has hardware acceleration set to "on" by default, but it's still young, which means some video cards or drivers might have problems with it. You can try to disable hardware acceleration to see if that alleviates your problems.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps for Firefox version 29.0 and above:
*Click the menu button [[Image:New Fx Menu]] and select Options for Windows or Preferences on Mac or Linux. For Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window, click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Note that if this issue happens in both Chrome and Firefox that it may be a system issue and not a Firefox related issue,
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox freezes when I try to type after reboot of pc and is still frozen now. I am using internet exployer right now.

firefox freezes when I try to type after reboot of pc and is still frozen now. I am using internet exployer right now. This happens every time I reboot my pc. When I try to type I have to use task manager to close the firefox.

I use dogpile.com as my search engine and when I type in the search bar it freezes my page.

Firefox freezes when flash is used.

Firefox freezes when flash is used at all.
I have checked everything and it is only with flash 10.1.53.64 on Fir
== a site using flash is opened

try this
it's working perfectly with me
http://www.technogadge.com/how-to-stop-firefox-plugin-container-exe-process/

Firefox freezes when saving, printing, or otherwise opening "sub-windows"

Firefox freezes when I open a window to save, print, etc. - not always, but far too often. If I dare try to choose another folder in which to save, I'm even more likely to make it freeze.
When it happens for the first time after opening Firefox, I can often wait several minutes, then it unfreezes, and I can then do one or two more clicks (e.g., scroll, save, etc.) before it freezes again. Otherwise (or the next time, if I didn't restart Firefox in the meantime), the program just gets completely unresponsive, and I have to close it via the Task Manager. So there's unfortunately no error message, crash ID, etc.
Possibly related: When I'm using Firefox for a while (with many Firefox windows open), I'm often not getting menus displayed anymore, just the outline of the menus. The program still reacts to clicks into the outline, but it's like driving blindfolded... Menus include those from the menu bar, those from right-clicking into a website, or those from Adblock Plus (icon in the bar, at the right bottom of each window).
I'm currently still using 3.6.13 (with Adblock Plus) on a Windows 7 (x64) machine. The problem has persisted long before I've updated to this or previous Firefox versions... possibly since I've been using it on this computer (= summer 2010), but I'm not sure. I should add that I *am* using Firefox with lots (!) of Firefox windows open simultaneously, and I often let my computer hibernate rather than shut it down every single time I walk away... but I've been doing that for at least 5 years now (using tons of Firefox windows even much longer, still with Windows 95 or 98), and the problem is new. And limited to Firefox. (Indeed I can even open pages, on which Firefox has just crashed, in Internet Explorer or Opera, and then peacefully save, print, etc. there.)
I'd prefer to keep Firefox as my standard browser, but the problem is getting too annoying! Thanks for your help!!

Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
Good Luck :D

Firefox freezes when I access my add-ons page.

Firefox freezes when I access my add-ons page. I must use Task Manager to unfreeze it. Some add-ons (AdBlock) still work. Others (NetVideoHunter) don't. I would like to remove all the add-ons and start fresh, see if it makes a difference, but when I access my add-ons page to press the "Remove" button, FireFox freezes--so what am I supposed to do? I like Firefox because it's simple and generally glitch-free--until now.

hey furdeal - if you'd like a fresh start, you can simply [[Reset Firefox – easily fix most problems|reset firefox]]. this will keep your bookmarks, passwords & history but will remove all extensions and custom preferences...

Firefox freezes when ctrl + enter is pressed simultaneously

Firefox freezes when ctrl + enter is pressed simultaneously.

Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Please report back soon.

Crash or freeze when using Spot Removal

I am having problem with my lightroom 4.2, when I try to use the clone tool my computer crash or keep not responding can anyone help to understand what may be happening ?
Message title was edited by: Brett N

yes it is Windows 7
Date: Sat, 27 Oct 2012 14:46:54 -0600
From: [email protected]
To: [email protected]
Subject: Crash or freeze when using Spot Removal
    Re: Crash or freeze when using Spot Removal
    created by Geoff the kiwi in Photoshop Lightroom - View the full discussion
Is that Windows 7.You can look in the Help Menu in the Menu bar for Lightroom and under System Info you will find what is being asked for.
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Firefox freezes when trying to open new Youtube Videos, what can I do?

I run Firefox 19.0.2 and the latest Flash plugin. All of a sudden Firefox freezes when I try to open Youtube videos. I can only kill it with ctrl+alt+del.
Note that I CAN watch Youtube videos that are saved as favorites and I also CAN watch videos I click as related videos. However whenever I use the search bar and click a new video I haven't watched before, Firefox will freeze over and over again.
I already tried disabling the hardware acceleration, as well as deleting the cache and varying cache size.
I also tried re-setting the dom.ipc config settings as stated here:
https://support.mozilla.org/de/questions/909133
So far, nothing would do the trick.
Your help is much appreciated, thanks a lot! :)

Thanks Cor-el!! It's over!
Taruno

IMac 10.6.2 freeze when using iSight

Hello
i have Problems - after i upgrade to 10.6.0 from 10.5... everything was ok .
Then i installed 10.6.1 - still not big problems sometimes hang up - only power off helped .
Since i use 10.6.2 - System freeze when using iSight , ini Chat or Skype after 20 sec.
I tried to go back to 10.6.1 - freeze after 20min .
With 10.6.0 so far no freeze .
I need help .

TnT Sweden wrote:
Hello , once again
i tried these steps with reset , .... did not work .
Also in another account .
So i think i will try to make a clean Installation .
As i am "new" into Mac - what will be the best way .
I had Leopard from the beginning - now bought Snow Leopard .I have Time Capsule for Backup.
My questions - with what System CD i should start to make the clean install ?
10.5 or 10.6 ?
And How ?
What Data will be lost - or is all backup with Time Machine like Photos ,......
Thanks in advance -
If you follow your plan, you will learn a lot and not be nearly so "new" to Mac. Here are my responses to your latest questions/statements:
So i think i will try to make a clean Installation .
In our jargon, a "clean" install means that you will erase your disk and individually reinstall your system and applications, and then restore your data files. This method is very thorough and will give you a pristine system, but it requires considerably more of your time and effort than other methods that may correct your problems.
Easier alternatives are available for your consideration. Before you undertake a system reinstall, read the rest of this post and then study this document and the links in the document that are applicable to your problem and plans:
http://support.apple.com/kb/TS1388
If you decide to reinstall your system, carefully consider your installation options:
http://support.apple.com/kb/HT1545 (also applies to OS 10.6)
As i am "new" into Mac - what will be the best way .
"Best" can mean different things to different people. For example:
• The method explained in the User Guide (manual) that came with your Mac is the easiest way.
• The "Erase and Install" option from http://support.apple.com/kb/HT1545 is quicker to reinstall, but requires more work for apps and data after the OS is installed.
• Archive and Install with the "Preserve user and network settings" option eliminates the need for reinstalling apps and reconfiguring network and other user settings by "preserving" these things during the OS reinstall. Unfortunately, it sometimes also preserves the problem that is causing your difficulty.
• Secure erase before installing OS assures that NOTHING unwanted remains on your disk to cause problems after the reinstall. One pass of writing Zeros is sufficient for your purpose. Note that secure erase will take hours, depending on the size of your disk. The help article below applies to your 10.5&6 as well as the 10.4 it states,:
http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh1011.html
Perhaps easiest of all (as least for Time Machine users) is to use your Mac's Leopard Install DVD and your Time Machine backup to "Restore" your system to a configuration dated BEFORE you did the update that has caused your problems. This method will get you working quickly, but it will not help you use Snow Leopard. If you have not already figured out how to do this "Restore," see:
http://support.apple.com/kb/HT1553
The section entitled " Using Disk Utility" will help you use your Time Machine backup to take your entire system back to when Leopard was working. After it works again, either stay with Leopard, or uninstall or update whatever software is causing your Snow Leopard conflict before again updating to Snow Leopard.
My questions - with what System CD i should start to make the clean install ? 10.5 or 10.6 ?
Use Leopard Install CD if you want to backup to Leopard.
Only use Snow Leopard if you want to try a fresh install of SL to see if you can get it working.
And How ?
Depending on your needs and whether you bought your Mac and SL update locally, and especially if your time is valuable to you, the best way may be to contact your retailer for an appointment so he can either help you or fix your problem for you. If you can use this as a training exercise, you will find it easier to do than to read and write about, and you can ask questions during the process. If you retailer does not consider proper installation of the SL software you bought from him to be part of his service, and if he offers "One to One", you may find it well worth your time and its cost:
http://www.apple.com/retail/onetoone/
If you have plenty of time, or if you merely like doing things for yourself, follow the instructions for the Disk you are using (or the instructions in the links I cite above if you want to try one of those methods.) Remember, you can try an easy/quick way first in case it works without all the manual effort on your part. If that fails to correct your problem, you are only out your time. You can try the next easiest way, and keep trying increasingly complex methods until you find the one that works for you.
What Data will be lost - or is all backup with Time Machine like Photos ,......
This answer varies depending on which method you use to restore your system or reinstall your OS:
• NOTHING IS LOST when you Archive & Install
(if you "preserve user and network settings" before installing)
• EVERYTHING IS LOST when you secure erase.
• Other methods may keep data but lose application or user configuration settings.
(1) I use SL on two Macs and it work GREAT on both. I WANT to use SL because I like it MUCH better than Leopard.&ensp:You did not ask this, but here is how I would proceed to get SL working:
♦ Unless you already have it, I would make another, separate, backup of all important data in addition to the one you already have in Time Machine. One backup is not enough for me. In addition to your music, photos, and other data files, consider items like those listed here:
http://support.apple.com/kb/HT2980
♦ THEN, I would securely erase the startup disk and follow the instructions that came with the SL DVD to install SL.
♦ Immediately after the restart that completes the install, I would use Mac's Disk Utility to repair permissions.
♦ Then configure your internet connection, and download and install the Mac OS X v10.6.2 Update (Combo):
http://support.apple.com/kb/DL959
♦ Immediately after the restart that completes the Combo Update, repair permissions again.
♦ Once you have reinstalled SL, use  > Software Update... to update any other Apple software as needed. I repair permissions before and after any installer than asks me to enter my Administrator Password.
♦ Now you can test your iMac using http://support.apple.com/kb/HT2090 to verify that the problem is resolved. If your problem persists at this point, see your Apple Authorized Service Provider for professional help.
♦ You can restore your data files either now or after reinstalling third-party items.
♦ Now, you can reinstall necessary third-party software. Install only one item at a time and test thoroughly before adding another so you can tell if one of them is causing a problem.
(2) If you would rather retreat to Leopard and not bother trying to fix SL on your Mac, the easiest fix will be to restore your Leopard system from Time Machine. You can then restore any data newer than your last working Leopard system from your backups.
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2) MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)
LED Cinema Display G4 PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

Why can't a new folder be created within my user home directory when using 'Save As' in Mountain Lion?

Hi,
So I want to create a new folder within my main user home directory (not the root directory) just for my developer-related files? I can do this from Finder, although it does prompt me for my password to do so. However, when using 'Save As' from any app, the 'New Folder' button is greyed out when I select my user home directory. So I have to create the folder in Finder then Save As.
Is this normal behavior? Is OSX discouraging me from adding things to my user home directory by making it less convenient? Is there a good reason it would be discouraging me from creating new folders there? If not, is there a setting that I can change to allow the creation of new folders from the Save As prompt?
Thanks for your help,
B

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Repair User Permissions

Firefox freezes when using "Save link as" or doing anything that needs to browse local file directory?

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