Firefox freezes whole computer

Firefox beta 11.6 is having my computer freeze constantly and I don't know how to go to an older beta version?

Hi,
You can download the latest release version here: https://www.mozilla.org/en-US/firefox/new/
Please be sure not to delete the preferences when uninstalling the beta. If you suspect the profile files may be corrupt you may at least want to[https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&r=1&e=sph&as=s backup] some of the important files and then uninstall together with the preferences and do a fresh install.
or
You can choose '''Custom''' when installing the release version and install it to another folder. You can create [https://support.mozilla.org/en-US/kb/Managing-profiles?s=profile&r=0&e=sph&as=s another profile] and switch between the versions using the two different profiles. [https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles]
Before uninstalling the beta version you may also want to check if it works in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode].

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Firefox freezes the computer for about 20-30 seconds (not even Alt+Tab works), the screen blinks black and then it shows the desired page. Does that several times at the beginning, then sort of stabilizes.

Firefox freezes the computer for about 20-30 seconds (not even Alt+Tab works), the screen blinks black and then it shows the desired page. Does that several times at the beginning, then sort of stabilizes.
This happens even if I simply hover the mouse over bookmarks, not even opening a page.
And waiting for this to happen some times or closing and re-opening seems to make it work ok again.
I've already disabled almost all add-ons (I'm using only one for Flash and NoScript right now), reinstalled Firefox (8.0.1), restoring only the bookmarks from an older version.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

IWeb freezes whole computer.

Lately, everytime I work on iWeb (2.0.3) it freezes the whole computer and there is nothing I can do but restart it. I have worked on different sites and the problem occures while working on any. Anyone's an idea on this?

Hi,
I'm not sure this is the solution to your problem but it may be a problem with permissions...
Try repairing disk permissions:
1. Go to Applications/Utilities
2. Open Disk Utility
3. Click Macintosh HD
4. Click on Verify Disk Permissions
5. Click Repair Disk Permissions.
Regards,
Cédric

Why does Firefox freeze my computer when I click on an email address or link to a page that asks for contact information?

when i click on an email link, my computer freezes and firefox will open new tabs until i force quit the application. i downloaded the latest version of firefox for a mac, but it did not help. how do i correct this problem?

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.14) Gecko/20110218 Firefox/3.6.14
When I click on a mailto: link, Firefox freezes. This is new for me as of 3.6.14 (not sure if it existed in prior versions because I hadn't clicked a mailto: in a while).

Skype freezes whole computer when..

When I'm in skype and playing world of warcraft, my computer is fine.
When I'm in a skype CALL and playing wow, my computer freezes many times ranging from 5-20 seconds.
If I'm on skype, in a skype call playing any other game besides WOW my computer does perfectly fine.
If I'm on any other voice communication program besides skype and playing wow then my computer does just fine.
But only when i'm in a skype CALL and playing wow at the same time my wow freezes, my skype freezes, my audio whatever may be playing at the time freezes and stops continueing to play.
Any help would be nice!

First update your Windows 7 installation to the latest Service Pack 1 (SP1) and make sure that you have the latest driver updates available too. http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1 Also, uninstall the virtual video capture devices. Video Capture Sources:
ManyCam Virtual Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385
AV WebCam Capture,0x00200000,0,2,ksproxy.ax,6.01.7600.16385 Your HD Webcam C270 webcam is not even shown as a valid video source in the diagnostics file. Only the microphone is detected.

ITunes Freezes Whole Computer

Whenever I play a video in iTunes it will freeze up to 2 times when I watch a 20 minute tv show and when it freezes, it freezes the entire computer for a short time. Have you guys encountered this problem? If so, how do you fix it?

Christoph,
Thank you for your suggestion. I gave it a try. Unfortunately, the problem still remains exactly as before -- exporting to iTunes gets started, and about two-thirds of the way through the "creating mixdown" phase everything freezes. Any other suggestion? I'm not a particularly sophisticated Mac user, so even something obvious I would likely not have tried.
Chris Tancredi

Firefox freezes during computer shut down, stopping shut down.

I have to Force Quit Firefox to complete shut down.
I have also had some mysterious momentary events when the screen goes blue. I have had these when starting up occasionally too.
Firefox 9.0.1, OS X.6.8, MacBook Pro 7.1.

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

FireFox freezes computer

Hello, FireFox keeps freezing my computer completely to where I have to hard reset it. I've turned off Hardware acceleration, cleared the whole browser, reinstalled a clean version of Firefox. I just upgraded my motherboard, processor, and RAM. Please don't say the typical obvious answers like "Is the RAM the same?" Yes, both sticks came out of the same exact box.
The freezing seems to only occur about after 10 - 20 minutes of browsing and it always seems to be when I load a new page or something after that 10 - 20 minute mark.
Motherboard - ASRock 970 Pro3 R2.0
Processor - AMD FX 6300 Six-core 3.5GHz
RAM - Corsair Vengeance DDR3 2x4 | 8GB
OS - Windows 7 Pro x64

What did you actually install, and where did you obtain that ?
* Try a clean install from http://www.mozilla.org/en-US/firefox/all/
* On a clean install delete the existing program files See [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox]]_5-reinstall-firefox Presumably you did do that ?
* I hope you did not inadvertently install an experimental or third party 64bit Firefox ?
As you mention the possibility or RAM problems consider running an overnight test with memtest or similar.
* http://en.wikipedia.org/wiki/Memtest86
Is the problem only with Firefox ? Or does other software also have freezes or problems.
* Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

When I use Firefox and Hotmail at startup, Firefox freezes for about 1 minute, and then I can continue. First I though it was my computer but 2 other girls in my class have the same problem with Hotmail and Firefox. What can I do to change this?

When I start Firefox, about 15 seconds after I start it, my Firefox freezes for about 1 minute. I found out that it is my Hotmail that makes Firefox freeze.
First I thought it was my computer, but I have 2 other girls in my class that use Hotmail and Firefox and their computer also freezes for 1 full minute.
This is very annoying, what can I do to change this?
xxx ellen
p.s. I am from the Netherlands, maybe that has something to do with it?

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
'''Check cookie exceptions'''
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
'''Safe Mode'''
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Also see [[Updating Firefox]] and [[Cannot log in to websites]]

Mail is freezing my whole computer

I feel as if I'm back using OS9. I've been fighting with this all day, as I'm getting sick of it - it's been going on for 2-3 weeks now.
As long as I'm actually using Mail it seems to be fine but if I leave the computer, whether Mail is the active appl'n or not, when I come back, the whole computer is hung and I have to force quit. I can move the mouse around, I can click to other appl'ns but I can't DO anything. I can get to the Finder but again, nothing works. I've hit the Force Quit key combination for 2 to 3 minutes at a time - nothing. The only solution is to force quit.
I've read these forums. I've verified my discs (all 4 of them: 1 internal, 3 external) I've repaired permissions using my installer disks at least 3 times (lost count). It still comes up saying there are permissions which need repairing but from another post on these forums they are innocuous and nothing to worry about (ie an iPhoto permission).
I've tried trashing my com.apple.mail.plist prefs and have rebuilt all my accounts TWICE today but then they don't work properly (can't send e-mails). I've tried restoring the prefs from TimeMachine, at which point Mail hangs immediately. What on EARTH is going on? Has anyone else been experiencing this? I'm wondering if there's any connection with the fact that 2 weeks ago I had my laptop hard drive and RAM upgraded. Could this have started the problems? I can't remember when I started having this freezing problem.
Having used a Mac for years (since 1986, I think) I know that they're pretty bullet-proof but at some point I'm sure it's going to say "enough is enough". I'm especially worried about my FilemakerPro files, as each time I open them after a crash they have to be rebuilt.
If anyone has any suggestions I'd really appreciate hearing them. I'm ready to try pretty much anything! I'm also going to post this to the Leopard forum in case it's a system issue not triggered by Mail but from what I can see, it's Mail that's causing it.

scb wrote:
Well Helen, feeling some pressure? I like your implication that you want to leave Apple over this, and that after 21 years, Apple now stinks. You may be right. Let's see.
How on EARTH did you get that idea from what I wrote??!!! You MUST be kidding because that's sure not what I said. What I said was that after 21 years of using Macs I know that they can take a lot of force quitting without trashing things.
Start by going to ~/Library/Preferences, trashing com.apple.finder.plist, and restarting.
I didn't think of that one - thanks, I'll try it.
If this fails, drag the entire Preference folder to the Desktop, and restart. Replace your Mail folder, and Mail preferences, and now see if the issue persists (If it does, the Preference folder can be replaced.
Hmmm. I'm not sure I'm following this. Wouldn't this totally mess up ALL my preferences for ALL my applications?
Note: You bet new RAM can be an issue. Know how to reseat it?
On a desktop tower type Mac, yes. On a laptop? No. I'm not sure I'd even want to try, to be honest. If that's necessary I'll just take it back to the service guy and have him do it.
Thanks for your suggestions.

IPod sync freezes my whole computer

Hi everyone
I'm having this really annoying problem of when I plug my iPod (120gb) into my computer my whole computer crashes, literally, I cant move the mouse, even the caps lock light on my keyboard wont come on or anything. I messed around with iTunes when it 1st happened and it worked again for about a week or so then it started to freeze up again. And I've tried all the usual 'resetting the iPod' and all the other stuff
Also, when I plug the iPod in not even the screen with the 'Do Not Disconnect' message comes up, the backlight comes on and the main menu or whatever screen I had on last appears and I'm still able to work the iPod as I normally would be able too
Any help would be great
P.S. I don't know a lot about computers so I wont be able to tell you any information about it lol, sorry
Thanks again, Jack
Message was edited by: JackJohnson22

This may help:
iTunes displays a -69 error when syncing iPod

I have the latest version of Itunes but it freezes my whole computer when it starts up

I have the latest version of Itunes but it freezes my whole computer when it starts up. I have installed/reintalled Itunes but it still stops my whole computer when I start Itunes.

OK, so we rule out LSP then,
Try following steps one at a time and test your itunes:
1. Restart computer, right mouse click iTunes icon and select "Run As Administrator", now try your itunes.
2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

My whole computer freezes.

Hello,
This just happened recently, but it seems as soon as my skype starts up, my whole computer freezes. Skype then eventually closes, and the freezing stops. However, when I open it back up again the problem persists and my computer proceeds to freeze up once more. I have tried everything to restarting several (about 20) times, as well as uninstalling and reinstalling (20 times). When I go into my administrative errors, this is the message I get:
Faulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Faulting module name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Exception code: 0xc0000005
Fault offset: 0x0063984a
Faulting process id: 0x1678
Faulting application start time: 0x01d0628e66143976
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: e5401e9c-ce82-11e4-93d5-902b343d0f5d

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

What should I do if whenever I open Itunes it freezes my whole computer and the mouse doesn't move?

How can I prevent my mac book pro from freezing whenever I open Itunes. (Whenever I open Itunes my whole computer freezes and I can't move or do anything) What should I do??

iTunes
http://www.apple.com/support/itunes
you might need help with OS X more than iTunes though.

Safari often freezes up my whole computer.

Safari often freezes up my whole computer. The cursor can move around some on the desktop, but then it quickly jumps back to the last safari page. Nothing seems to help. I have to shut down the computer from the power button. Argh!

Go step by step and test.
1. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
2. Delete Cookies
    Safari > Preferences > Privacy > Cookies and other website data:
    Click “Remove All Website Data”.
3. Safari > Preferences > Extensions
    Turn off Extensions if any and launch Safari again to test.
    Turn on those one by one and test.

Firefox freezes whole computer

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