Firefox frequently hangs when loading websites with Flash video.
Firefox frequently completely freezes when viewing Flash video and the only way to release it is to manually kill the plugin-container process.
This have been verified with several Firefox versions, upto and including 3.6.10 and upto the lastest Flash release on systems running Windows 7 64-bit. This have been tested on multiple installations, different systems and on clean installations. However only tested on 64-bit HP systems so far.
Running Firefox with "Run as Administrator" enabled or with compatibility mode set to "Windows XP SP2" seems to solve the problem, but that solution is not good considering the security and performance problems following with that.
I have done some more testing and the problem seems to have been found:
Windows 7 64-bit with Firefox and Flash works fine until HP ProtectTools Security Manager Suite is installed. That combination makes Flash video playback hang frequently. Uninstallation of HP ProtectTools Security Manager Suite fixes the problem.
Flash video playback works fine with Windows 7 64-bit and HP ProtectTools Security Manager Suite using the browsers Internet Explorer and Chrome instead of Firefox.
At the moment I can not tell if the error is with Firefox, Flash or HP Protect Tools.
I am using the latest versions of Firefox, Flash and HP ProtectTools Security Manager Suite at the time of writing, including latest Windows security patches.
HP ProtectTools Security Manager Suite installation file name used for this is sp48447.exe.
Similar Messages
-
Firefox quits when loading page with flash content
Hey
I have just connected my old imac to the internet with firefox 2. Everything works ok but it would not play flash content. I downloaded the new version of flash but firefox now quits when i get to a flash content page. any ideas
cheersAre you getting the crash reporter when it crashes? If so, please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
-
Hangs when loading websites at times
this happens only in firefox if it is taking too long to load website, which happens quite often on desktop and laptop, I have to stop the load, then restart and it always comes up immediately. Explorer doesn't do that, but I don't want to switch back unless I have to.
Hi,
Please see [https://support.mozilla.org/en-US/kb/error%20loading%20web%20sites this.] -
since firefox 4.0 i get problems with sites the contain a search engine.
Google works fine,
but for an example:
http://stagemarkt.nl/zoekresultaten.aspx?c=95070&p=eindhoven
This is a site to search job offers in the netherlands for education.
It simple WONT open the website keeps whining about the website beeing an ASPX file and if i want to open or save the file,
If i choose open and select firefox the pop-up keeps retruning if i choose save i just get a file stored on my HDD witch i cant open with firefox this is pretty annoiing.
Kind regards,
BartUnfortunenatly this doesnt help me.
Like i said before it is a problem since the last update of firefox.
I already deleted cache and cookies the problem also ONLY appears in firefox.
I have allready turnd of my firewal and virus scanner.
So if you have any other solution wich ISNT a standa5rd awnser i would be gladly appreciated. -
Frequently hangs
I'm still looking for a more complete answer. "Upgrading to Firefox 8" doesn't tell me what the actual problem is, nor does it guarantee that the problem will be resolved (certainly not from what I've read online).
But thanks for responding. I appreciate the time. -
Im just looking for someone else that might have had this issue, to maybe point me to reason or a solution.
I know that the iphone doesn't support flash, and would expect when viewing a website, that it just bypass the flash (skipping it, or just displaying a box with "needs flash to view"), but we are finding that version 3.1.3 is locking up, when we goto www.gostanford.com with ANY IOS other than 3.1.3, the device loads the webpage, simply just doesn't display the flash and continues to render the remainder of the site. However, with 3.1.3, the whole screen goes white, and a real small "Click here to download the latest flash plugin to view content..." displays and moves no further. It just stops there, I've tested on our 2g and 3g devices with ver 2, 3.0, 3.1, 3.1.1, 3.1.2 and they all display the page minus the flash content. IOS 4.0, 4.1 on my 3gs and 4 phone due to same thing, its just version 3.1.3 that does this.
I want to tell the customer, sorry, we dont support iphone, but the rest of the company is expecting at least a reason why this is happening? Has anyone here had or experienced any issues with the 3.1.3 that I can draw from, or point me to a location.
Thanks in advance.
-johnThe link you specified works perfectly with my IE6 and
Firefox 2.0. The purpose of the javascript script is to provide a
cross browser sloution to deploy flash animation in HTML. As IE
uses object tag and doesn't support embed tag and other browsers
vise versa this kind of mechanism is essential. And that javascript
also allows you to check the installed flash version. I see no
problem of your page. -
If a website has a lot of thumbnails or animated gifs for example firefox will become unresponsive and sometimes either lag and use a lot of system resources i have seen it as high as 1.2GB or it will just lock up and crash.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
In Firefox 4 and later [http://kb.mozillazine.org/Safe_mode Safe mode] disables extensions and disables hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver. -
Firefox runs very slowly when it opens website with flash videos like youtube or dailymotion
After viewing few videos, firefox become too slow that I have to restart it.
After viewing few videos, firefox become too slow that I have to restart it.
-
Firefox often crashes when I watch a Flash video
If my memory serves me right, it doesn't necessarily need a video to crash.
I tried Safe Mode and memtest86+, Safe Mode crashed anyway and memtest found nothing wrong. Also, I tried updating Flash to the latest version, without any improvement.
== Crash ID(s) ==
b493b847-abd1-4093-9917-932d82100607Hello J.
Yes, Flash tends to do that sometimes, for some users. Thankfully Firefox 3.6.4 (the next update for Firefox 3.6) will not crash when a plugin crashes, which is very good!
Meanwhile, you may want to make sure all your add-ons (plugins, extensions, themes and all) are up to date. To manage add-ons go into ''Tools > Add-ons''. It's fairly straightforward. If they are, or if updating them doesn't fix it, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author. -
Errors on Website with Flash Video
Me again. I finally got my video into the webpage, and I can
preview it with F12 and it works fine, but once I open other
websites, it downloads, but with errors. I tired Internet Explorer
and Mozilla. I have tried the link checker and and stuff but I
don't see any problems. How do I find out what is wrong with this
page on the internet?
Angi> Well, Dreamweaver makes the program so you don't have to
know anything
> about the code.
The truth of the matter is that if you do not know anything
about the code,
your experience with DW will be a stumble from one mysterious
error message
(like this one) to the next. You simply cannot effectively
use this product
in any productive way without knowing something about the
code.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"Murray *ACE*" <[email protected]> wrote
in message
news:[email protected]...
> The remarks were not downgrading. They were sincere
advice.
>
> Your page doesn't appear at all in IE6. It's simply
blank.
>
> Your error is related to this call -
>
> <script type="text/javascript">AC_FL_RunContent
>
> which is expecting to find that AC_FL_RunContent()
function defined in the
> head of the page. But it's not there, because this link
in the head -
>
> <script src="../Scripts/AC_RunActiveContent.js"
> type="text/javascript"></script>
>
> is either to an incorrect location, or is to a file that
has not been
> uploaded. The link itself suggests that your site has
not been defined
> properly since it directs going up one folder to find
the Scripts folder.
> But you are already at the root level of the site, so
there is no "up one
> folder" action possible....
>
> --
> Murray --- ICQ 71997575
> Adobe Community Expert
> (If you *MUST* email me, don't LAUGH when you do so!)
> ==================
>
http://www.dreamweavermx-templates.com
- Template Triage!
>
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
>
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
>
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
> ==================
>
>
> "HuntClubWebmaster" <[email protected]>
wrote in message
> news:[email protected]...
>> Well, Dreamweaver makes the program so you don't
have to know anything
>> about
>> the code. I appreciate the help, but not the
downgrading remarks. I
>> realize
>> that keeping up this site is at my own risk. So far
the site is running
>> and
>> people can access it and we think it looks good.
>>
>>
http://www.troyshuntclub.com/Dummy.html
>>
>> Here's the site! I have a feeling it has to do with
the location of the
>> files
>> saved on the server.
>>
>> Angi
>>
>>
>
> -
Firefox hangs on all sites with flash content.
Firefox hangs on all sites with flash content. If I disable the flash plugin there is no hanging but obviously no flash content either. I have tried all the suggested actions found in the help sections for hanging and plugin problems. The Honda UK site listed below is one of many I am unable to access with flash enabled.
== URL of affected sites ==
http://www.honda.co.uk/Chris Campbell wrote:
The key here will be to determine what is different between the machines that work and those that hang. Of all the systems that fail, they are all Windows 7 32bit?
Yep, this issue only happens on Windows 7 32-bit machines, currently 6.
Do you have any 32bit systems that don't fail?
Yep, the most Windows 7 32-bit machines wont fail.
What about hardware, are there similarities here? Attached devices/drivers? Software that is running at the time?
These machines are all from DELL. They all have normal hardware, nothing special. Other machines from same type does not affected. Software: All have standard software distributed via Software-distribution (GPO). Only some PCs have special software, but it is not running. No special drives, too.
Maybe try booting Windows in safe mode to see if it still hangs?
Good idea, indeed - I will try this.
We're definitely interested in what's going on. I'll ask our security and Mozilla folks to see if they have additional clues.
Thanks!
EDIT:
Safe mode: Flash is working! (without disabled Protected Mode!)
I've set msconfig now to: Custom system start and deselected the boxes to load systemservices and system start elements.
So, now windows does a non-safe mode boot but no service or element was loaded except the drivers (right?). Flash is not working with this config!
So, whats the difference between safe mode and normal boot with minimal configuration (see attached picture).
Only drivers will be loaded, right? If so, I can exclude the network and graphics driver as source: graphics driver are updated right now and network was working in safe-mode.
Any new ideas?
Informations about safe-mode -
'''Hi,
my 14.1 firefox , websites with flash contain-like game website - or videos don't work & youtube after I press the play button give me a message say "an error occurred please try again later", I 've tried to reload the flash again but nothing seems to work out?
Thank u..'''
''Duplicate post, continue here - [https://support.mozilla.org/en-US/questions/934607]''Can you open up your Real Player and tell me what version you have? I think Real Player 15.0.6 is supposed to fix this problem. There was a conflict between Real Player and Flash this whole summer that broke Flash videos. Real Player released a update that might help in your case.
If that doesn't help, I think a addon might be to blame here. So do this:
<br> '''Firefox button <img src=https://support.mozilla.org/media/uploads/images/2012-03-27-09-22-48-1204f1.png> > Help > Troubleshooting Information'''
<br> (or '''Tools > Help > Troubleshooting Information''')
Then click the "Copy all to clipboard" button then paste it here. It will tell us what addons you have installed and I can see which one might be causing problems. -
why does firefox 4 hang in some websites, during browsing on that site ? This never happened with previous editions. edit
DetailsStart Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]<br />
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"<br />
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Websites with Flash Not Loading
My browser is IE7, after installing Macromedia Flash Player I
am still unable to view websites with flash, I have checked add ons
in the browser settings and it shows that flash is enabled, in
addition I use McAfee Security Suite.
Any assistance as to solutions or settings I can try,/change
would be appreciated.
Regards
Simon WardYou're welcome.
I'll be backing up to a 1TB ext. drive, so I'm going to set up Time Machine and maintain regular backups.
Time Machine is great for recovering specific files/folders. I find a clone backup much more effective for going back to a previous HD state. I think both are essential. The latter is created with SuperDuper or CarbonCopyCloner.
I have Time Machine and a bootable backup on a 750 MB HD. One partition matches the size of my iMac HD (297 mb); the rest if for Time Machine. Works well together. I create a bootable clone every few weeks or so, or just prior to a significant update to the OS, such as an incremental update, eg 10.5.6 to 10.5.7, or any Apple update requiring a "restart". This way, if something goes awry I simply can start-up from the clone and copy it back in a few minutes to the HD (only those files that have changed in the update are copied). -
Websites with flash content are causing tremendous CPU usage!!
Greetings!
I finally installed the long-awaited version 4 of firefox, and I am really disappointed. In addition to slight sluggishness now and again, it turns out that websites with Flash content (even those sites with a little flash advertising banner) are causing my CPU usage to really go up.
It's slowing down my machine, making my CPU fans spin loudly, and making for a disappointing web browsing experience.
I have disabled all add-ons, and done the usual. Even tried installing Chrome for the first time ever!
The problem is definitely Flash + Firefox 4.
I have created a brand new profile, but no dice. Wondering if anyone else experiences a high CPU load on pages with flash...Adobe Flash Player has also been crashing periodically on 2 of my computers, I'm still running XP, one of them a powerful HTPC, Dell Optiplex 755 SFF over a new Cable Internet Connection. Buffering, Lagging, crashing when streaming video for Catchup TV (Freeview) via Firefox Adobe Flash Player Add-On, does not happen on Youtube though. Lagging & Crashing does NOT occur AT ALL in Google Chrome, but I hate that browser.
Have tried the usual disabling Flash Hardware Acceleration + Protected Mode, setting storage to Unlimited, disabling FF Ad Blockers + Hardware Acceleration, cleaning Caches, updating program versions, everything bar reinstalling programs. It's not happening in Chrome, why in Firefox?
Maybe you are looking for
-
How can i wirelessely repeat the signal of a WAP4410n when using multiple SSIDS?
Hey. I am currently setting up a WIFI-Network for a restaurant using the WAP4410n as Access Point with two SSIDs. One SSID is for Guests and the other one is secured and for staff. This second SSID should be repeated to properly supply the offices.
-
No Contacts or Address Book app
My new iPhone doesn't have an icon for Contacts (or Address Book). Is that something I have to add myself? That seems odd. I can see contacts if I set out to create a message, but don't see any way to pull up a list of contacts right from the star
-
How to display time took executed on a query.
hi, i have a long running query, and don't have dba access. how to show the time it took from the query to display after executing a query?
-
OK, I have been using Apple products for almost 8 years and i havent found any simplest change to the audio quality over these years. Apple you got to think on this front as well/ Why not give a dolby digital output from the i devices etc or any othe
-
My 4s worked fine until i upgraded to IOS8. Is anyone starting a class action lawsuit against Apple?