Firefox frozen while trying to print.

While printing something from Firefox I received an unknown error in printing message. Now Firefox is frozen and anytime I click on something it just makes a funny noise. I have tried to quit Firefox but it won't let me. I have also tried shutting down my MacBook Pro but it keeps telling me Firefox is preventing shut down. What can I do to fix the problem?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
Go to Firefox > Help > Troubleshooting Information.
Click the "Reset Firefox" button.
Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
Thank you.

Similar Messages

  • Firefox crashes while trying to print

    Hello,
    an employee has the problem that his Firefox crashes everytime he tries to print.
    I tried many things, like updated the printer driver, reinstalled firefox, turned off the hardware speed up at firefox (don't know the actual english word). Nothing worked.
    Printing out of other programs works without issues.
    I'll add a few informations:
    about:crashes reports:
    bp-14f9a853-f0cb-43b1-bdf5-0e3db2131015
    bp-b650bb0e-57ec-43a1-9ebf-ae6d22131015
    bp-389f366c-94bs-43ff-900e-22ee42131015
    Those reports appeared when i tried to print and firefox crashed. Hope this information helps.
    Have a nice day

    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
    To Reset Firefox do the following:
    Go to Firefox > Help > Troubleshooting Information.
    Click the "Reset Firefox" button.
    Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    Firefox will open with all factory defaults applied.
    Further information can be found in the Reset Firefox – easily fix most problems article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • Firefox crashes when trying to print a certain page

    I process orders placed on our web site. As soon as I updated to v6.0 and then V6.0.1 at a particular page when I need to print out invoices (and only on this page - I print two other pages as well during the processing) firefox crashes when trying to print all, print one page or print preview. It is not every single time but most times. I never had this problem in any earlier version.
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    If it wasn't for the group tabs which I love in v6 I would go back to v5.0 as it is quite inconvenient and costs me extra time to have this happen. I have to display each of the invoices individiually and print them which never causes a crash.
    I have submitted fourteen reports:
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    The crash IDs that you posted are a crash with the Flash plugin.
    *https://crash-stats.mozilla.com/report/index/9125d0a3-fdd7-4b3d-8493-db8752120331
    Do the pages that you try to print have Flash content on them?
    *https://support.mozilla.org/kb/Troubleshooting+plugins
    *http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

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  • Firefox crashes when trying to print from Scotiabank

    I have a client who's firefox crashes every time she tries to print bank statements from Scotiabank.ca. It works fine on IE or Chrome. I've tried opening Firefox in safemode and uninstalling/reinstalling... same issue.

    In safe mode and with all plugins disbled recreate the problem by printing and then navigate to about:crashes and let us have the crash ID (begins '''bp-''') please paste that into your reply.
    Note the Crash ID is converted to a link by forum software after the post is made.
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    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
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    [[Image:aboutcrashesFx29|width=520]]
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    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

  • Firefox crashes when trying to print a webpage

    I am using a Samsung CLP-325W printer.
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    If I use Internet Explorer it works fine.
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    The crash IDs that you posted are a crash with the Flash plugin.
    *https://crash-stats.mozilla.com/report/index/9125d0a3-fdd7-4b3d-8493-db8752120331
    Do the pages that you try to print have Flash content on them?
    *https://support.mozilla.org/kb/Troubleshooting+plugins
    *http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

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    Hi,
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