Firefox gives me a not responding message after 2 or 3 minutes

need help this is a new problem for me

Hi Bill0212,
Have you looked at the [https://support.mozilla.org/en-US/kb/Firefox-hangs Firefox is not responding] Knowledge Base article? There is a lot of useful troubleshooting information in there. Please follow the suggestions in the article. If you still have the issue, you can post back here.
Hopefully this helps!

Similar Messages

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    Many site issues can be caused by corrupt cookies or cache.<BR><BR>
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    <BR><BR>and<BR><BR>
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    * getfirefox.com

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    Bob
    On Tue, Aug 12, 2014 at 10:19 AM, ~graffiti <[email protected]>

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    For the last couple of days, Firefox has been acting strangley. It doesn't crash and need to be closed, it is just a lot of Micro crashes. Every time I change a tab, refresh a page, click on anything, do anything, Firefox stops working for about 10-20 seconds, sometimes shorter, sometimes longer. When it happens, I get a message at the top saying (Not Responding) untill it fixes it self later.
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    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
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    *'''For Firefox 29.0 and above''': Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.
    Now, a new tab containing your troubleshooting information should open.
    *At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
    *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
    If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].

  • How do I make Firefox stop crashing and giving "not responding" messages. I don't want to reset it because I've got lots of extensions. Other browsers work fine

    Every few minutes it gives me a "not responding" message and/or it crashes. I've checked all my add-ons, they're all updated. I've tried accessing the same websites that crash on Firefox with other browsers and it works really well. I don't want to reset it as one of the troubleshooting solutions suggest because I'd rather change to another browser than having to re-install all my add-ons. Please, is there anything that can be done to fix this?

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    Also try to disable hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
    You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
    Then perform these steps:
    *Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
    *In the Firefox options window click the ''Advanced'' tab, then select "General".
    *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
    *Now, restart Firefox and see if the problems persist.
    Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
    * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
    * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
    Did this fix your problems? Please report back to us!
    Thank you.

  • Since installilng Adobe Reader 9 Firefox is very slow & "not responding" How can this be fixed?

    Yesterday I installed Adobe Reader 9. Also Firefox became incredibly slow and I keep seeing strange site names in the lower left of the screen. I keep getting "not responding messages", and in 1-2 minutes the screen I wanted comes up. I don't know if they are related. Norton keeps finding lots of "cookies" to remove as well. But that happened prior to this issue.

    Try updating Java via Windows Control Panel. The current version is 1.6.0_24. The version you appear to be running is 1.6.0_20

  • Getting "Not responding" message and bridge freezes

    When launching Bridge CC on a PC with Windows 7 it gives a "not responding " message in the title bar. If left alone it will eventually open, but is incredibly slow to go to another folder, gets hung up and gives the same "not responding" message.
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    I have uninstalled Bridge CC and reinstalled and still get the exact same problem. Also have done registry cleanup and other PC maintenance.
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    Perhaps someone close (geographically) can give you a hand?
    [http://windows.microsoft.com/en-ca/windows/view-cpu-utilization-performance-information#1TC=windows-7 This Windows Help article] explains how to check for resource use on your PC.
    What I described is a one-step test in Thunderbird: ''On the Help menu, click on "Restart with Add-ons Disabled". '' This would help determine if the problem is among an add-on installed in Thunderbird.
    If that doesn't show improvement, the problem is not within Thunderbird but elsewhere in the system. Starting the computer in Safe Mode then helps confirm if the problem is in Windows (and not specifically in Thunderbird).
    I understand you may not be comfortable doing this by yourself, perhaps ask someone close to help you in person, by showing them our answers here.

  • I have recently been having problems using Firefox: it continually gives a "Not Responding" message.

    I have been having problems using Firefox for the past few months:
    Whenever I log on, I get a "Not Responding" message, and Firefox "freezes." I then have to "click" my mouse several times to again be able to use Firefox - but only for a few minutes. Firefox then freezes again and shows another "Not Responding" message.
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    How can I FIX this problem with Firefox?

    Many site issues can be caused by corrupt cookies or cache.<BR><BR>
    Clear the Cache<BR>
    '''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"'''''
    <BR><BR>and<BR><BR>
    Remove Cookies<BR>'''''Firefox/Tools > Options > Privacy.'''''<BR>
    Under '''History''', select Firefox will '''Use Custom Settings'''.<BR>
    There is a button on the right side called '''Show Cookies'''.<BR><BR>
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    '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
    <BR>While you are in safe mode; '''''Firefox Options > Advanced > General'''''.<BR>
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    Poke around safe web sites and see if there is still a problem. Then restart.

  • Firefox is slow to load and view pages and repeated "Firefox is not responding" message

    Firefox is quite slow to load and view pages with and I keep getting the "Firefox is not responding" message.
    I have the latest version, plus the latest Adobe Flash Player, Shockwave Player, etc.

    Note that Firefox 36 has been released officially.
    *https://www.mozilla.org/en-US/firefox/36.0/releasenotes/
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    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

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    To mostly repeat my question, I am a longtime Firefox user on both an XP laptop and a Vista desktop. So here I get the most "capable" computer of all, a Toshiba Satellite T135 laptop, 64-bit Windows 7, 4G RAM...and it won't run Firefox at all! I have installed an uninstalled both Firefox 3, and just now, Firefox 4. No changes. When I open the software, it usually just locks up for a minute or so, and I finally get a "not responding" message at the top of the screen.
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    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
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    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

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