Firefox "hangs" as does password extension, e.g. Roboform or Norton. This is on my laptop

As I went to ask this question it happened again. Roboform asked if I wanted to save my password and I could neither say yes nor cancel and everything froze--Roboform and Mozilla. I restarted and than tried again and kept clicking and eventually I got to this page. Sometimes I can't do that at all

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

Similar Messages

Firefox hangs continually no matter what do it even hung writing this question. I cant find a solution

ANytime I open firefox and go online to fill any form it hangs repeatedly. I have re installed, updated, reset, turned off hardware acceleration and many other so called fixes all to no avail. I m running a few month old windows 7 pc. As far as I can tell everything is up to date. How I manage to work around the problem is to open task manager by pressing alt,ctrl,del and then click cancel. In many cases functionality returns in many other cases it doesnt and I repeat this process until it does. Often when it doesnt fix the issue the screen is all black when I call up the task manager. I may call the task manager 10-15 times before it stops hanging. Does anyone have a clue what is happening or how I can find out. It has hung 6 times - 7 times on this form so far.

There is no live support, unless you go to a $$$$ site.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode%20Safe%20Mode Safe Mode]''' is a troubleshooting mode that temporarily turns off
hardware acceleration, resets some settings, and disables
add-ons (extensions and themes). If the problem goes away,
that tells us one thing. If it does not, that tells us something else.
Its the same with the computer. If the issue continues, we know
one thing. If it is gone, it tells us something else.
Try to access safe web sites only. Mozilla, your bank''' . . . .'''
Go in, poke around, exit.

How does one get Firefox to install 1 Password extension?

When I download the installer, a pop-up says it cannot install because "Firefox cannot modify the needed file". What is the needed file and how can I change the file so that it will install on Firefox?

This will happen if you install an Add-on that needs to be unpacked in order to function properly.
Normally Firefox installs the XPI file and modifies its name, but if an extension needs to modify a file in its file structure or otherwise only works when unpacked (e.g. a dictionary) then you can get this error if the add-on doesn't get unpacked.
Extensions that need to be unpacked should have an unpack instruction in its install.rdf file: <em:unpack>true</em:unpack>
You can temporarily toggle the extensions.alwaysUnpack pref to true on the about:config page to see if that helps to install the extension.

Upgraded to Firefox 12, when Firefox hangs so does Mac 10.6.8

After upgrading to Firefox 12, Firefox will hang which then causes every other program on my mac that's running to hang and have for force shutdown the computer.

'''kthersh,'''
Does the problem with a hang in one program (Firefox) causing other running programs to hang, which then causes the entire Mac Operating System to hang, happen with any other program besides Firefox? In other words, if you browse using Safari or another browser, does the problem go away?
You said the problem goes away in Firefox [[Safe Mode]] .... is that still the case? I just wanted to make sure you aren't talking about [https://support.apple.com/kb/HT1455 Mac OS X Safe Mode] .
If the problem only happens when you use Firefox or if you aren't sure if it goes away in Firefox [[Safe Mode]] because it only happens from time to time, there are a few other [[Basic Troubleshooting]] steps you can try ... for example, troubleshooting plugins, a clean reinstall of Firefox or creating a new Firefox profile (see the linked article for details).
You could also try a Mac forum such as discussions.apple.com to see if anyone has had a similar problem with Firefox 12 or if anyone has a Mac-specific solution to suggest.

Unpredictably, Firefox hangs and does not load websites. It can be closed, but will not restart without shutting down the Firefox.exe *32 process via task manager.

This happens during almost every session I am online with Firefox on this computer alone. I have been using FF for years without issue.

Way too complicated to solve the problem of "firefox is already running ....etc." and there must be a more simple solution to this problem which occurs once in awhile.
It seems to me that Mozilla developers can find a better solution and one that allows control-alternate-delete to fix the problem.
Otherwise, it is just resort to the old reboot solution.

Get error box on Firefox startup: invalid username/password combination If you continue to get this error try entering your email address as your username

Whenever I open a new session of Firefox, an error message with the above pops up. This happens since I've changed my email password. How do I fix this?
Thanks

Could this message be from your Yahoo! Mail Notifier extension? You may be able to clear or update its settings, or disable or remove it, on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then scroll down and check for an Options button for that extension.
You also can remove saved logins that are obsolete if the problem occurs on your home page (or one of your home pages):
* "3-bar" menu button (or Tools menu) > Options
On the Security panel, click the "Saved Passwords" button.
Any luck?

How do I go back and ask Firefox to remember a password if I accidentally clicked "nefer for this site" when first prompted?

It's pretty much self explanatory.

Go to Preferences under Firefox menu (maybe "settings" for windows) and click 'Security'. Under 'Passwords', after "Remember Passwords for sites" is an 'Exceptions' button, click that and you'll get a window "Exceptions — Saved Passwords".
Look down the list, click the website you want to save password for, & click 'Remove' button. The next time you log into that website, you will be asked again if you want to save the password. See screen-shot below.
Wilzard

My Facebook home page will not display my profile photo in Firefox but still does in IE. How can I fix this?

Since installing the new Firebox I have been unable to get my Facebook profile photo to appear. The same goes for the profile pics of FB friends in the chat list.

You can use these steps to check if images are blocked:
* Open the web page that has the images missing in a browser tab.
* Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
* Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
* Go to the Media tab of the "Tools > Page Info" window.
* Select the first image link and scroll down through the list with the Down arrow key.
* If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
*http://kb.mozillazine.org/Images_or_animations_do_not_load

Since upgrade to 22, Firefox hangs opening multiple tabs.

Since upgrading to 22, Firefox hangs or does not respond when loading new tabs and when trying to open toolbar items. This happened IMMEDIATELY after upgrading. Here are all the Windows 7 forced closure reports:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: c3a0
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3
Additional Hang Signature 2: 689c
Additional Hang Signature 3: 689c6b7f7594a853f49895cf59ca57fd
Additional Hang Signature 4: 2116
Additional Hang Signature 5: 21166a8535ac80b6deff1afdeee37d47
Additional Hang Signature 6: 4385
Additional Hang Signature 7: 43851b8b85b65f9513af715fcf1114a0
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 9e56
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 9e562a27b771d99154019ea569a46d0e
Additional Hang Signature 2: d0c0
Additional Hang Signature 3: d0c0692660c27554eeaf5d41ecd799db
Additional Hang Signature 4: 42f7
Additional Hang Signature 5: 42f78964b203f633054c3fd8f9621831
Additional Hang Signature 6: 44d9
Additional Hang Signature 7: 44d9925b6cf4a1bbb9b81bac0cb748bf
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangXProcB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 2327
Hang Type: 128
Waiting on Application Name: ccsvchst.exe
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2327cb938cb2068cda6e7dc3b043fc06
Additional Hang Signature 2: c83f
Additional Hang Signature 3: c83fb78d799d20671cefede5d668efd1
Additional Hang Signature 4: 2327
Additional Hang Signature 5: 2327cb938cb2068cda6e7dc3b043fc06
Additional Hang Signature 6: c83f
Additional Hang Signature 7: c83fb78d799d20671cefede5d668efd1
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 2834
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2834707dbd157960c945821a97e3c291
Additional Hang Signature 2: 7569
Additional Hang Signature 3: 756980ca280147c6d8abb902b846ded7
Additional Hang Signature 4: 05c7
Additional Hang Signature 5: 05c7354512bc9155b37d0e8d9257620b
Additional Hang Signature 6: b0cc
Additional Hang Signature 7: b0ccb11c8559394de9f758ec4373e042
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: c3a0
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3
Additional Hang Signature 2: 01d8
Additional Hang Signature 3: 01d8e8611a9d493f346024a819b9bf89
Additional Hang Signature 4: 292d
Additional Hang Signature 5: 292d78ab424a8fff2145810b8ce284b4
Additional Hang Signature 6: 4747
Additional Hang Signature 7: 4747c13990f2827a1ed7e1f86c180e22
Extra information about the problem
Bucket ID: 3725148922
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 3d68
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 3d6829073a2e909d8e50fd1444c41e3a
Additional Hang Signature 2: 34ee
Additional Hang Signature 3: 34ee7149e0db90dec9c69f10ffa1ac91
Additional Hang Signature 4: 8404
Additional Hang Signature 5: 8404bf1617d06780b99e939965c3ba8a
Additional Hang Signature 6: efda
Additional Hang Signature 7: efdacf98dac1d6a57b06f7292aa22cdd
Extra information about the problem
Bucket ID: 50
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: 2834
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 2834707dbd157960c945821a97e3c291
Additional Hang Signature 2: 796a
Additional Hang Signature 3: 796a62584c242d921e9631511df1170d
Additional Hang Signature 4: 292d
Additional Hang Signature 5: 292d78ab424a8fff2145810b8ce284b4
Additional Hang Signature 6: 4747
Additional Hang Signature 7: 4747c13990f2827a1ed7e1f86c180e22
Files that help describe the problem
AppCompat.txt
WERInternalMetadata.xml
firefox.exe.xml
memory.hdmp
minidump.mdmp
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 22.0.0.4917
Application Timestamp: 51c06b1b
Hang Signature: c3a0
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3
Additional Hang Signature 2: 3623
Additional Hang Signature 3: 36238eeb87226b007fb20f38928d634c
Additional Hang Signature 4: 24e9
Additional Hang Signature 5: 24e9e8745992237cbdd3146bccdae6f3
Additional Hang Signature 6: 5cad
Additional Hang Signature 7: 5cad470c56cc1461c69c8f646b249e70
Extra information about the problem
Bucket ID: 3725148922

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Firefox "hangs up" randomly during use, not for any of the reasons on the "Firefox hangs" article. Help?

I'm running Window 7, on a Dell XPS L501X using an Intel Core i& Processor with a 64-bit OS (trying to give some hardware info, however hardware illiterate I may be.)
This issue started less than a week ago, before I updated to version 6.0.
Firefox would, at random it seems, not respond to user input in the form of clicking, scrolling, what-have-you. when clicked the first time the window (any number of them), would wash-out a bit and get a (Not Responding) added to the title. It will remain like this for 10 second to almost a minute.
I did go through each and every "Firefox hangs" suggestion and none of them fixed the issue.
This happens even when there is nothing being loaded, on websites with nothing TO load really. This has grown increasingly annoying, and the only articles I can find that even address this problem online suggest just switching browsers.
I'd like to avoid that since Firefox is fantastic and, so far, has meet and exceeded all my expectations and made my overall Internet experience so much better.
This issue occurred twice while working on this inquiry.
Please help.

I checked the add-on manager; Java Deployment Toolkit 7.0.510.13 10.51.2.13 (two separate numbers, but shown on the same line) is set to Ask to Activate, along with a warning to use it with care. However, when I click for More Information I am told that it is blocked without any suggestion for how to unblock it. Java Platform SE 7 U51 10.51.2.13 is set for Always Activate, and there is no prompt for More Information. I recently installed the most recent version of Java; this was when the absolute inablility to use it began (this applies to the NYTimes Chess Player, the Acrostics program, and possibly others; I can still do the Sudoku, although with a warning when I first use it at a particular session). I have checked the articles mention in cor-el's response, but their application to my problem is not clear. On question, however--are the Java versions showing in my add-on manager the most recent ones that I just downloaded? If not, how do I get add-on manager to recognize the most recent versions (which, according to Java, are the only versions on my computer). Thanks for your help.

Why does firefox hang up and say it "got confused", when I try to switch from using facebook as myself to using facebook as a page I manage?

firefox hangs up and says it "got confused", when I try to switch from using facebook as myself to using facebook as a page I manage.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in [[Safe mode]]:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Why does firefox hang when opening and takes several minutes to come up?

Why does Firefox hang for several minutes before coming up?

I am also having this problem. When trying to reboot, I get an endless cycle of the BIOS screen, then "MACHINE ERROR", then back. Running the same dmesg command as snoxu results in a similar error message. I am forced to shutdown by holding the power button. Upon rebooting, I get an error message that all extensions have been turned off (using Gnome Shell). Then I have to logout and login.
Shutting down and then restarting works fine.
Additional info:
System76 Gazelle Professional laptop
syslinux, systemd, GDM, Gnome Shell

Why does firefox 4 hang in some websites, during browsing on that site ? This never happened with previous editions.

why does firefox 4 hang in some websites, during browsing on that site ? This never happened with previous editions. edit
Details

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] 
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" 
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I get the firefox pop up "do you want to remember this password", but it does not save it. There is no "yes" option on the pop up. How can I get Firefox to save my passwords?

I want Firefox to save my passwords as it has in the past, but now it is not doing so. I am using version 6.0.2, I see the pop up asking to remember the password, but firefox does not save the passwords. What can I do to correct this so FF starts saving my passwords?

Firefox 4 and later versions place a key icon on the location bar that allows to (re)open the dialog to save the password at any time. 
That pop-up dialog has a button labeled with "Remember Password". 
If you click the arrow next to that button then you see the other choices ("Never Remember Password for this site", "Not Now").

Why does firefox hang or not respond when I am using disable third party cookies setting

I have, by process of elimination, realized that when using the setting "allow third party cookies - 'never' ", causing my firefox to hang so much that I cannot use it. I have used that setting "allow third party cookies - 'never' ", for as long as it has been available. Over that last few months, I have been having problems with firefox hanging and getting the message "firefox not responding". It became very annoying, causing me to look for a solution. I read through the kb and tried many solutions. I can now say that when I change the cookie settting to "always" the problem goes away. It is helped only slightly by using the "from visited" setting. How can I fix this? I don't want all the cookies but I cannot surf with this problem constantly.

The problem is that "third party" includes both related servers and advertising networks; the setting is too crude to accomplish the objective of blocking tracking cookies that you don't want.
My compromise is to accept all third party cookies, but set cookie lifetime to "Keep until: I close Firefox." As a result, tracking is limited in time, even if during any given session I can be seen on different sites. (I also use the NoScript extension, so many ads driven by scripts never load.)

Firefox "hangs" as does password extension, e.g. Roboform or Norton. This is on my laptop

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