Firefox hangs on startup (even in safe-mode) and no sessionstore.js file to edit.
After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding.
Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.)
I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one.
I tried enabling the "ask before restoring tabs" feature but that didn't help either.
'''Edit: I used private browsing to change the settings to open a blank page on startup and it worked perfectly. Thank you so much! :)'''
Thanks for the quick reply!
Will changing that setting work from either private browsing or another profile? Because my default profile just freezes instantly, can't even get to options. :/
The URL I thought might be causing problems was http://brennadaugherty.tumblr.com/ ... I have no idea why it would. I also had http://brennahaspixels.tumblr.com/ open and since that has tons of little images on it that seems more likely but the problem started with that first URL.
I actually started a new profile and transferred everything else over to it and it works fine, but it would be nice to figure out what happened to the first. :/
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Firefox crashes at startup even in safe mode after upgrade to version 7.0.1
Firefox crashes at startup after an upgrade to version 7.0.1
It crashes on start-up even in safe mode.
I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.Your crashreport is<br>
https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021<br>
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]<br>
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO<br>
See related Bug [https://bugzilla.mozilla.org/show_bug.cgi?id=680927 680927] for more info<br>
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.<br> -
Yosemite installed, Firefox no longer opens, even in Safe Mode
This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?
This is the crash report. I do not understand it.
AdapterDeviceID: 0x 166
AdapterDriverVersion:
AdapterVendorID: 0x8086
Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
BuildID: 20141011015303
CrashTime: 1413609621
EMCheckCompatibility: true
Email: EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1413386076
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1418
StartupTime: 1413609618
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 33.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed. -
Screen freezes, even in safe mode and in BIOS
I’m working on a friend’s laptop: Toshiba, Satellite M65 - S9092
Original problem: The laptop started shutting down after few minutes of use. (Probable overheating)
Took the laptop apart and clean it out. The heatsink, fan and outlets were really plugged up. Put it back together and did a clean re-install, Windows XP. Had few issues with USB drivers not being recognized but worked it out. Ran stress test for a whole day, no problem.
Worked for few days and then USB wasn’t being recognized again and the screen started freezing up. Re-installed os again but it is still freezing up after few minutes, and stays that way till hard shut down.
Screen freezes even in safe mode and in BIOS. (No blue screens)
Switched existing RAM’s around (2 - 512MB), one stick, two sticks, etc…still freezing up. Wanted to upgrade the BIOS but can’t get pass the screen freezing. Not sure if the motherboard may be shot from previous overheating or need new RAM. Don’t want to spend money till I’m sure I’m replacing the right part.
Any assistance is appreciated.Hi there... I have a satellite A70 - S256 an it was freezing up the same way. I downloaded an OS named UBUNTU fron the internet free of charge. once you download it an burn it to cd you can then boot from it after a couple of tries ( due to freezing). When it boots select your language immediately and choose the option to run memory tests (both installed and BIOS) and let it do its thing for as long as it takes. you should boot from UBUNTU on another working pc to get familiar with it if you are not allready so that you make your selection quickly before it freezes. You may have to reboot a few times depending on freezing while the memory test is in progress and how much progress is made. This procedure fixed mines and I never had those problems again.
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When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I've also tried to go in safe mode. It would crash and give me the same message.
I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
I have deleted and reinstalled firefox multiple times.
Nothing seems to work.
Also it doesnt give me a crash report.
I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me. -
Firefox 4 Hangs on Exit even in safe mode Win 7 x64
Whenever I close firefox 4 using the upper right "close" button in Windows 7 x64, it hangs in memory. The windows themselves seem to close properly, but I cannot start firefox without using the "end process tree" function in task manager. If, however, I use the firefox menu-->exit, this behavior doesn't happen. Firefox will close normally. This even happens in safe mode. I have tried re-installing firefox to no avail. I have even disabled AntiVir free with no success. I have not yet tried to disable windows defender, but that shouldn't be problematic. Any answers out there? Anyone with similar problems? I run a clean system, and I'm very tech savvy, but this one just boggles me.
Solved? Ok, so I think I fixed this myself. Originally, re-installing firefox after an uninstall (w/ option to delete profile) did not work. Here is what did work for me:
<br />
-Complete uninstall of firefox w/ option to delete profile<br />
-Manually delete entire profile under c:/users/NAME/app data/roaming/mozilla (yes, information will still be there even after a complete uninstall of firefox)<br />
-Update any other mozilla products (for me, Thunderbird... it turns out the older version was somehow sharing plugins and profile directories)<br />
-Download firefox 4.0<br />
-Install w/ defaults<br />
-disable all plugins manually (go to add-ons and select "disable" for each... why are there plugins you ask? well, some things like Adobe reader, etc... will automatically load in when firefox is installed if that particular program is already on your computer)<br />
-enable only basic plugins (for me, flash, java, and silverlight)<br />
-change settings as preferred (my changes were all in the privacy settings)<br />
-close and reopen firefox (I would recommend doing this at every minute step so you can troubleshoot what happened)<br />
-add plugins/extensions one at a time, reset firefox (option given once a plugin is installed), configure the plugin, close firefox, open firefox, repeat and wash for each plugin...<br />
-if any plugin/extension causes a hang, disable it. "End tree" in task manager for the hung firefox. Start firefox. Disable plugin. Do not "Restart" firefox at this point, as it will hang. Instead, use firefox-->close. Then, go in and try enabling the plugin, configure it, and the restart. If all is good at this point, leave the plugin. If not, wash, repeat, leave it disabled and move on without it at this point.<br />
-run your firefox sync<br />
-enjoy a working copy of firefox.<br />
The essential point is to CLEAN EVERY POSSIBLE THING OUT and install the bare minimum, then add parts incrementally and determine that every increment works. Simple, straightforward, but not always obvious.
I hope this helps... -
Firefox will not start in WinXP. (I am sending this from an alternate browser.)
I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
== This happened ==
Every time Firefox opened
== after recent update of JavaYou can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]] -
after a firefox upgrade was auto-installed, firefox no longer will launch. clicking on the icon does nothing. can't start in safe mode
== This happened ==
Not sure how often
== firefox upgrade auto-installed ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]] -
MacBook Pro running updates won't startup, even in Safe Mode
I ran some software updates on my MacBook Pro running Lion and when it restarts it has a striped screen and says 'You need to restart your computer.' It won't even allow me to restart in Safe Mode. Any ideas?
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Firefox crashes on startup, cannot run safe mode
Have been unable to start firefox 18, crash reporter pops up immediately without opening the browser. Tried reinstalling the software with no effect. Cannot open browser to run safe mode. I am not aware of any new software that was downloaded recently that would interfere with this.
Crash report #bp-75499ff8-4653-44ca-91d3-a72712130126
Posting this from a different computer .hello erikwaynej, this crash is caused by Websense Endpoint security software that is running on the other system. please try to install all the updates for this program that are available...
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I've tried every solution on other posts. I've uninstalled, including profile information, then deleted all Mozilla folders, restarted, then re-installed and I have the exact same issue.
I'm running Vista 64, and the latest Firefox.
I've run various virus scans, and tried uninstalling all Flash stuff.
IE and Chrome both work, but Really slow compared to how fast Firefox ran (when it was working,) so I'd like to have it back.
I get no real error information, but what I do is below...
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 24.0.0.5001
Application Timestamp: 522fd29f
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e00
Exception Code: c0000005
Exception Offset: 0002abe4
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2057
Additional Information 1: 3f21
Additional Information 2: b21eec1522c4859456611373b2bc31d4
Additional Information 3: c437
Additional Information 4: 4fcda050134e1df0038b45ec0bc068b3Hello Simonmmm, any luck if you boot the computer in [http://windows.microsoft.com/en-hk/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Safe mode with network support ](press F8 on the boot screen) and check firefox again.
(If works in Windows Safe mode then probably you have problem with other software, like security software or maybe a system driver, that is running on your computer).
thank you -
When I make my selection it can then proceed to use Firefox. However the next time I open Firefox I get the same problem.
I'm using Windows 7. I have used Firefox for many years with Windows XP and never had this problem. Is there a solution?See [[Firefox is stuck in Safe Mode]]
"Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.
Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check. -
Here is the Crash ID: bp-fb854508-a42d-4a50-98a6-a30d02130306
I updated to the latest version of Ff V19 is it?
I am on WinXP with AVG (8.5.455) antivirus. Both are fully uptodate.
In AVG I have disabled "Link Scanner" and "Resident Shield" in case these were interfeering with Ff.
Google Chrome is behaving the same - crash report dialog appears immediatly on launch (and on PC start up).Thank you madperson for taking the time to answer my question.
I found two Toolbars; Searchqu and ALOT, and removed them both.
I suspect Searchqu was the culprit because I saw "datamngr" flash by as the uninstaller was working away.
Thanks heaps, I i hope someone finds my answer useful as well.
RossM -
After firefox 18.0.1 update firefox will not open even in safe mode?
I updated firefox and it wouldnt open. i uninstalled twice with no luck. crashed twice before the update yesterday now it wont open at all
[[Firefox 18 crashes on startup due to malware - how to fix]]
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I have a 64 bit windows computer running Windows 7. For the past few months Firefox has been crashing on opening - occasionally opening on my husband's profile but not mine. I am now using IE9 running as administrator but would prefer to use Firefox.
I can not adjust any of the settings, plugins etc as I can not open the program at all. After the first attempt I have go to the task manager and stop firefox.exe. Then on my next opening attempt I get the error messages again. I have sent off numerous crash reports to Mozilla.
cheers
Sharon Beeston
AustraliaThat looks like a problem with a component of your Nvidia display driver: [@ @0x0 | nvd3dum.dll@0x3a7434 ]<br />
I'm not sure how to fix this as an internet search on this file doesn't give any real solutions.
First make sure that you have the latest drivers for your graphics display card.<br />
If it started after an update of those drivers the see if you can role back to the previous version of the drivers.
Maybe you are looking for
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