Firefox has a million pop ups and takes over the page im looking at
When im doing anything with firefox (ex search, reading a page, watching movie) i will get a million pop ups. some are there own pages in the background and most will open in new tab on page. it will take over the page im on and i will be stuck closing everything out to my desk top and re opening a page. i have the pop up blocker on but doesn't do anything.I am using a mac. the browser is pretty much useless at this point and this is the longest i have been on a page in weeks.
You get tabs opening endlessly if you select the Firefox program to handle a file when you get an "Open with" dialog.
*https://support.mozilla.org/kb/Firefox+keeps+opening+many+tabs+or+windows
Rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.
*http://kb.mozillazine.org/mimeTypes.rdf
*http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Similar Messages
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Inappropriate websites and now my computer has all these pop ups and ads.
Younger cousin was on "xxx" websites and I need help stopping pop ups and ads from computer. Any solutions?
It is on google chrome and my safari. Please help me figure out how to get this off my MacBook Air
<Edited by Host>You may have installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Will blocking pop-ups and refusing cookies effect page branching?
When I had friends test my form -- in which a do quite a bit of page branching -- the first page loaded and allowed them to click a choice but would not allow them to click the "Next" button to continue. In fact, the "next" button was faded out so was not, in essence, a choice at all.
It works fine when I test in on my computer. So, I'm wondering if perhaps blocking pop-ups or refusing cookies (on their end) could be the problem.
Thanks in advance for any help you can give...
JDo they also have Javacript turned off?
This would be a reason why the Next button would be disabled.
There should also be a message at the top of the form telling the user to turn on Javascript which would look like this -
After a system reboot, Firefox would not open. I opened the task manager, and saw that Firefox was using alot of memory, and was using 50% of the CPU. I ended the process, and restarted. The situation just repeated several time.
I uninstalled Firefox using uninstall programs from the control panel.
I then tried to run the Firefox installer from the website, it would open the download window, then the "run the install" window. After clicking "Run", the window just closes. So I attempted to just download the install file, and clicked "Save". I tried to save the file to several different locations. A download window would open, and run, but the file would not be there.
I was running 3.6.12, the current version. And that is was I tried to install. After that failed, I also tried to install the beta 4, with the same results.
No error messages have opened, and I have run scans for malware/spyware, and didn't see anything that jumped out as a problem. I am running Win Explorer right now. And it is running fine, but I much prefer my Firefox.After a system reboot, Firefox would not open. I opened the task manager, and saw that Firefox was using alot of memory, and was using 50% of the CPU. I ended the process, and restarted. The situation just repeated several time.
I uninstalled Firefox using uninstall programs from the control panel.
I then tried to run the Firefox installer from the website, it would open the download window, then the "run the install" window. After clicking "Run", the window just closes. So I attempted to just download the install file, and clicked "Save". I tried to save the file to several different locations. A download window would open, and run, but the file would not be there.
I was running 3.6.12, the current version. And that is was I tried to install. After that failed, I also tried to install the beta 4, with the same results.
No error messages have opened, and I have run scans for malware/spyware, and didn't see anything that jumped out as a problem. I am running Win Explorer right now. And it is running fine, but I much prefer my Firefox. -
Video recording has large number of dots and arrows over the recording
My iPod nano was delivered today.
I've just recorded some video but the recording has large number of dots and arrows in a grid pattern all over the recording. It's unusable. Anybody have similar experience?Can't say that I have. Have you read the iPod nano (5th generation) - User Guide or gone through Knowledge Base for possible solutions?
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. _If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for *two years* from the original purchase date of your iPod. -
I was able to BUY/ORDER an Album before. Last time was Feb. BUT since then I am having issues with annoying Sites that Pop Up when I click within a website that I'm on. i.e. Trip Advisor>another website will open and then another and then another! VERY Frustrating! I need the pop ups to run Netflix or other programs.
1) I'm not sure this is the issue that is preventing me from Buying my Album?
2) I tried to EXPORT my Album over to my iPad thru iCloud but it ONLY exports the individual jpegs.
After hours and hours of creating this Album I don't want to start again on another device ;-(Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one. -
My safari has random pop ups and opens new ad tabs
Hi there!
Ever since a few days I have some issues with random advertisements, pop-ups and my safari even opens up new tabs, when I open up another tab. It's really annoying and I read that it could be a virus that's constantly changing, so 'old' solutions might not be applicable anymore, so that is why I am opening a new discussion. Also, I read about firstly making a back-up, does this need to be done with an external hard drive?
Thanks so much in advance!
These are print screens of the pop upsThere is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Last week i downloaded Filezilla to edit my web page. When i did so, the firefox page looked weird -- there was no fox. The page has a WhiteSmoke icon instead. So i updated to mozilla firefox 18.0.2. The fox is still gone, but there are lots of pop-ups and no way to disable them. i want to TALK to someone, please
Sorry this is really your only support option. The live chat support option was closed down last year.
Maybe attaching some screen shots will help us understand your problem. I am not sure I understand about ''the fox is gone'' & ''he page has a WhiteSmoke icon instead. ''
* see [[How do I create a screenshot of my problem?]] -
I am getting pop-ups, and web pages are opening with "special offers." My yahoo mail has advertising covering the mail messages. This is new. What do I do?
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
SCAN WITH ALL PROGRAMS.
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Pop-ups and new tabs opening when I try to browse
Hello
I'm having trouble with pop-ups and new tabs for 'Mackeeper' among others, launching themselves in Safari on my MacBook Air. This has only just started after having the laptop for 3 months.
Operating system: OS X 10.9.4 (13E28)
Speed: 1.4 GHz Intel Core i5
Storage capacity: 4 GB 1600 MHz DDR3
I have tried troubleshooting by looking in 'Extensions' but there's nothing to remove. I've also tried Forum Member Linc Davis' advice, but unfortunately that's not working either.
I've tried all of the suggestions below, but nothing's working. It is driving me bonkers, so if anyone can help I would be most grateful.
Thank you
Jess
Linc DavisJul 10, 2014 8:22 AM Re: ANNOYING MACKEEPER TABS AND POPUP ADS
Re: ANNOYING MACKEEPER TABS AND POPUP ADSin response to chickashnaz
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122872) -
I'm using a MacBook Air purchased approximately 6 months ago.
I just downloaded version 7.1.2 for safari tonight while trying to fix the problem.
I watch movies and tv shows a lot that require new flash player installations and I believe this has to do with it.
I think I downloaded a faulty install and now I have lots of pop-ups and I can't click anything on any website without an additional tab with a weird website or something pulling up.
My internet is slower now.
It changed my homepage on both browsers to "trovi" whatever that is.
I deleted all of the downloads I found that I thought might have caused the problem, but it didn't fix anything.
I manually changed my homepage back to google, but the pop-ups continue to happen when I visit any website.There is no need to download anything to solve this problem.
You may have installed the "Trovi," "Conduit," or "SearchProtect" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove these files in the same way:
~/Library/Application Support/Firefox/searchplugins/MyBrand.xml
~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json
~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
"SearchProtect" may be distributed along with two other applications: "MacKeeper," which is a scam, and "ZipCloud," which, if not actually a scam, has a dubious reputation. Ask if you need instructions to remove those items.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
I have adblock but still get pop ups and ads
I get pop ups and ads on both safari and google chrome and have an adblocker on both. These pop ups are ads in many different ways most common is a new tab opening usually that stupid mac keeper website.
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.
Just installed Malwarebyte and i am still getting unwanted pop ups and new windows.
You can supplement your Malwarebytes Anti-Malware scan with some other tools Firefox users have found effective. See: [[Troubleshoot Firefox issues caused by malware]].
But it also makes sense to check a couple of things manually.
(1) Extensions installed in Firefox
Open the Add-ons page using either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then take a careful look and disable everything you either don't recognize or don't use regularly. If Firefox prompts you to restart to make the change effective, you can do that as the last step after completing your review of the list.
(2) Windows Control Panel, Uninstall a Program
Click the "Installed on" column heading to bring the most recent infections, I mean, additions, to the top. This is useful in revealing bundles that may have snuck unwanted software onto your PC. Remove everything you don't remember choosing intentionally.
Any improvement? -
One of the reason I use and recommend to others to your sites is that very very few pop ups and advertisement did not hinder ones website searches lately even the sites I commonly are inundated with pop us join this use that it's to the point that I am seriously think of looking for a new browser and leave Firefox and remove it from my phone lately I can't even sync up any more by the way, also not using it it on my business computers your answer to these questions are eagerly awaiting a resolution
Thank you for your timehello Vantabus, frequent pop-ups might be a sign of adware/malware that is active on your system. please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Remove a toolbar that has taken over your Firefox search or home page]] -
AVG tried to take over the Firefox Program. I unchecked some stuff on AVG and now Firefox doesn't look right. There is only a bar at the top of the page with "Firefox" and "new Tab" . How do I get the Firebox homepage back?
Google Toolbar Options, in the Search tab, make sure that '''Enable the Google new tab page''' is check-marked. If that doesn't fix it for you, see this for support information about the Google Toolbar. <br />
[http://www.google.com/support/toolbar/?hl=en] <br />
Or visit the Google Toolbar forum. <br />
[http://www.google.com/support/forum/p/Toolbar?hl=en]
As far as your UserAgent showing Firefox 3.0.11, see this: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
You might want to consider getting rid of that '''desktopsmiley''' program that has messed up your UserAgent, it is known as Malware.
Maybe you are looking for
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