Firefox has become slow and bloated.
Since using the add-ons my once elegantly swift Firefox has become nonreactive and the height of the toolbars, bookmarks and the rest takes up too much space over the screen.
It's neither, it's using the "add a keyword for this search" button that appears in the context menu of most in-page search fields. This creates a bookmark with the place in the GET request where the query should be replaced with %s.
I've imported both of those files into my new profile, and the bookmarks do indeed get imported, but the keywords do not, so I can't use them to search.
Similar Messages
-
Firefox has become slower since i downloaded latest one
Since I have download latest firefox it has become slower than before, why is this please?
this is total bullshit. so frustrated with this nonsense.
-
Firefox has becomes unresponsive and slow after I tried to install addons (not installed)?
I recently format my computer and reinstall the windows 7, since this was the only solution that I know to fix the problem with Firefox (I previously had this problem too). I download the latest version of firefox 33.0.2 and install it . This version was super fast. But becomes unresponsive and slow, when I tried to install the add-ons. I visited the official website of firefox and search for the addons, when I tried to install some addons, Firefox crashed. From then on, it has becomes quite slow and can't restore previous sessions. Even to type my email address, It takes more than 5 minutes and becomes unresponsive frequently (after I typed each letter).
I want to know whether this is due to some viruses, or this version of firefox is not "stable"Hey there,
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
After you've done this, you could try '''Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Hope this helps!
Curtis Parfitt-Ford
Mozilla Support -
IMac has become slow and freezes up
For a few months now my iMac has been much slower than it used to be. Apps take longer to open, menu functions respond more slowly, folders and files take longer to open, pages longer to display, etc. Frequently the active window freezes and the colour wheel starts spinning for 10-15 seconds (it has been doing it twice since I started writing this sentence). This happens with all apps I am using, like Safari, Mail, Word and Excel, but particularly frequently in Logic Pro X. Sometimes when it happens (but not always), I get the error message "Disk too slow or system overload (-10010)". However, I upgraded to Logic Pro X about a year ago, and I never had this problem during the first number of months after the upgrade. I am aware that Logic uses a lot of CPU and memory, but, as mentioned, I also have the problem when Logic is not running. This leads me to think there might be something with the hard disk, although it beats me why it suddenly should have become slow. I am currently running everything from the built-in 1 TB hard disk. I have a 3.1 GHz Intel Core i5 CPU and 8 GB RAM. A full EtreCheck report with my system specifics is enclosed below. Can anyone help?
EtreCheck version: 2.0.3 (88)
Report generated 13. oktober 2014 20:02:21 CEST
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Verified)
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 3 days 11:48:59
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (511.48 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
SAMSUNG MZ7TE512HMHP-00000 disk1 : (512,11 GB)
S.M.A.R.T. Status: Verified
LaCie (disk1s1) /Volumes/LaCie : 409.69 GB (409.15 GB free)
LACIE SHARE (disk1s2) <not mounted> : 102.42 GB
USB Information: ℹ️
Line 6 GX
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
LaCie Rugged THB USB3
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.line6.driver.xtaudio (7.3.6 - SDK 10.7) Support
/System/Library/Extensions
[not loaded] com.cisco.cscotun (1.0) Support
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) Support
[not loaded] jp.co.yamaha.driver.YamahaSteinbergUSBAudio (1.6.0f1 - SDK 10.6) Support
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[running] com.line6.l6ksettingmgr.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
AirPort-basestasjonsagent Program (/System/Library/CoreServices/AirPort Base Station Agent.app)
witchdaemon Program (/Users/[redacted]/Library/PreferencePanes/Witch.prefPane/Contents/Resources/wi tchdaemon.app)
iTunesHelper ProgramHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Program (/Applications/Dropbox.app)
DVDAuthorizeHelper Program (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Line6AudioMIDI Support
Perian Support
Witch Support
Yamaha Steinberg USB Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 487.87 GB
Destinations:
Data [Network]
Total size: 2 TB
Total number of backups: 110
Oldest backup: 2013-05-13 07:48:39 +0000
Last backup: 2014-10-13 17:31:26 +0000
Size of backup disk: Adequate
Backup size 2 TB > (Disk used 487.87 GB X 3)
Top Processes by CPU: ℹ️
47% Logic Pro X
5% WindowServer
3% com.apple.WebKit.Plugin.64
0% sysmond
0% coreaudiod
Top Processes by Memory: ℹ️
1.08 GB Logic Pro X
292 MB Safari
266 MB Finder
249 MB com.apple.WebKit.WebContent
198 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
33 MB Free RAM
3.67 GB Active RAM
3.68 GB Inactive RAM
1.19 GB Wired RAM
3.97 GB Page-ins
4 MB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My Macbook Pro has become slow and sometimes it hangs. How can I make it work fast and normal.
My Macbook Pro has become very slow and it sometimes hangs. How can I make it work faster and normal? I used Etrecheck and got the report below;
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 18:05:25 GMT+1
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:50:52
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Machintosh HD (disk0s2) / [Startup]: 499.25 GB (465.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Login Items:
iTunesHelper
Dr.Web Light
Dropbox
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
iGetter Extension: Version: 2.9.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
iGetter Plugin: Version: 2.9.2 Support
iGetterScriptablePlugin: Version: 2.9.2 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% Dropbox
3% WindowServer
0% fontd
0% Microsoft Word
0% Microsoft Excel
Top Processes by Memory:
242 MB drwebd
176 MB Dropbox
147 MB Dr.Web Light
86 MB WindowServer
82 MB App Store
Virtual Memory Information:
43 MB Free RAM
1.68 GB Active RAM
1.65 GB Inactive RAM
641 MB Wired RAM
421 MB Page-ins
0 B Page-outsMeli070,
uninstall Dr.Web Light. -
Kindly help me to solve these problems.
Hi abhi_lara,
I apologize, I'm a bit unclear on the exact nature and scope of the issues you are describing. If you are having issues with generalized slowness and photo behavior after upgrading your iPhone to iOS 8, you may want to first try resetting your device:
Turn your iOS device off and on (restart) and reset
If you are still having issues after the reset, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring the apps or your data. You may find the following article helpful:
Use iTunes to restore your iOS device to factory settings
Regards,
- Brenden -
Macbook has become slow and unresponsive.
Hi everyone, thank you for reading.
So I bought this 15 inch Macbook Pro around April and it has been perfect until now. Admittedly I do not often turn off my computer, and leave it in sleep mode. So I did that for around a month, and last night it just froze. I turned it off, thinking that a simple shut down would fix things as always, but it took incredibly long to start up. When the login screen came up, i started to type my password but then it disappeared. Then it came back and i tried again but it disappeared again. Then it came up and the letters appeared and I was able to log in. And then after around 4 or 5 minutes the computer becomes normal again. However, now programs such as iTunes are not responding and it takes a few force quits before it actually opens. Does anyone think they know the solution to this? Additionally, sometimes a whirring noise comes from the area where a CD would go in. It is a noise you might expect a Windows computer to make when it is loading something. Thanks again everyone.The first thing that comes to mind is that possibly the hard drive is going south. Just in case it is, the first order of business is to make a good backup and keep it up to date if you haven't already.
How full is your hard drive? How big and how much free space? OS X needs 15%-20% free space for optimum operation.
You might want to run the extended version of the Apple Hardware Test and see if anything shows up in the form of an error code.
Also, boot from your install disc and repair your boot disk. While in Disk Utility, check the SMART status. If you have errors that Disk Utility cannot fix, post back with what they are. Also if SMART is anything other than verified.
For a comprehensive view of the physical health of your hard drive, you can try this utility:
http://www.versiontracker.com/dyn/moreinfo/macosx/32454
You can download the demo and run it several times for free. SMART Utility may allow you to see impending drive failure sooner than Disk Utility will.
If your drive checks out OK, you could try a PRAM reset:
http://support.apple.com/kb/HT1379?viewlocale=en_US
Also check to see that all your RAM is recognized.
These are just some general suggestions for a place to start. If no joy, there are other things to try.
Good luck! -
Mid 2012 macbook pro has become slow and has a malware on it i can't locate
I have a Faux flash player Malware window pops up randomly, used bit defender and activity monitor to try to find it with no luck.
Im looking for a free way to fix that guy.
RAM also seems to always be heavily used even with little open and running, windows lag when switching between Chrome windows and often gets overloaded on Vectorworks 2013 now, If i can get the flash update thing taken care up I may upgrade to 2X 8gb RAM if that can't be figured out to expedite
(Activity Monitor currently shows 8gb physical mem with 7.97 used, wasn't a problem often before Yosemite)
Heres my Etrecheck
Problem description:
macbook pro 13” mid 2012 running slowly and has faux flash player update malware
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 12:55:35 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1035
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 0:49:42
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (297.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. FaceTime HD Camera (Built-in)
Seagate FreeAgent Go 120.03 GB
EFI (disk2s1) <not mounted> : 210 MB
Untitled (disk2s2) /Volumes/Untitled : 119.69 GB (104.46 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[failed] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[failed] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[failed] com.symantec.symdaemon.plist [Click for support] [Click for details]
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% sysmond
1% DesktopServicesHelper
1% Safari
0% mds_stores
Top Processes by Memory: ℹ️
369 MB BitdefenderVirusScanner
206 MB iPhoto
180 MB Finder
163 MB WindowServer
160 MB softwareupdated
Virtual Memory Information: ℹ️
376 MB Free RAM
4.13 GB Active RAM
2.77 GB Inactive RAM
1.12 GB Wired RAM
95.19 GB Page-ins
255 MB Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 07:10:16 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-03-06-191016_[redacted].crash
Mar 6, 2015, 01:15:00 PM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-131500_[reda cted].cpu_resource.diag [Click for details]
Mar 6, 2015, 08:00:36 AM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-080036_[reda cted].cpu_resource.diag [Click for details]
Feb 27, 2015, 07:53:28 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-195328_[redacted].panic [Click for details]
Mar 6, 2015, 12:02:22 PM Self test - passed
Mar 6, 2015, 11:18:09 AM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-111809_[reda cted].cpu_resource.diag [Click for details]The update alerts are fake, and are intended to dupe you into installing malware or disclosing private information so that your identity can be stolen.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting more than one well-known website, such as Google, YouTube, or Facebook, then they may be the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker. It's possible, but less likely, that the DNS server used by your ISP has been attacked.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. If the fake update alerts stop, see below. Otherwise, ask for instructions.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
After resetting the router, quit the web browser and relaunch it while holding down the shift key. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Do the equivalent if you use another browser. Open the Downloads folder and delete anything you don't recognize.
Then go through the router's initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Save the password in your keychain. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
Check the router manufacturer's website for a firmware update.
If you downloaded and installed what you thought was a software update, ask for instructions. -
My iMac(2.7GHz i5, OSX 10.7.5) has become slow and unresponsive.
All programs take forever to load, I dont know what is causing the issue or how to correct. Is their a utility or program I can run to find the problem?
2/14/14 11:33:31.130 PM ReportCrash: Saved crash report for mdworker[567] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233331_localhost.crash
2/14/14 11:33:46.000 PM kernel: disk0s2: I/O error.
2/14/14 11:33:46.151 PM ReportCrash: Saved crash report for mdworker[569] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233331-1_localhost.crash
2/14/14 11:33:46.591 PM ReportCrash: Saved crash report for mdworker[573] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233346_localhost.crash
2/14/14 11:34:01.000 PM kernel: disk0s2: I/O error.
2/14/14 11:34:01.144 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:34:01.587 PM ReportCrash: Saved crash report for mdworker[577] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233401_localhost.crash
2/14/14 11:34:15.000 PM kernel: disk0s2: I/O error.
2/14/14 11:34:31.000 PM kernel: disk0s2: I/O error.
2/14/14 11:34:31.449 PM ReportCrash: Saved crash report for mdworker[580] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233431_localhost.crash
2/14/14 11:34:31.766 PM ReportCrash: Saved crash report for mdworker[582] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233431-1_localhost.crash
2/14/14 11:34:46.000 PM kernel: disk0s2: I/O error.
2/14/14 11:35:01.000 PM kernel: disk0s2: I/O error.
2/14/14 11:35:01.950 PM ReportCrash: Saved crash report for mdworker[584] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233501_localhost.crash
2/14/14 11:35:16.000 PM kernel: disk0s2: I/O error.
2/14/14 11:35:16.868 PM ReportCrash: Saved crash report for mdworker[587] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233516_localhost.crash
2/14/14 11:35:17.240 PM ReportCrash: Saved crash report for mdworker[589] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233517_localhost.crash
2/14/14 11:35:32.000 PM kernel: disk0s2: I/O error.
2/14/14 11:35:32.818 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:35:33.187 PM ReportCrash: Saved crash report for mdworker[591] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233533_localhost.crash
2/14/14 11:35:47.000 PM kernel: disk0s2: I/O error.
2/14/14 11:36:02.000 PM kernel: disk0s2: I/O error.
2/14/14 11:36:02.777 PM ReportCrash: Saved crash report for mdworker[594] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233548_localhost.crash
2/14/14 11:36:09.485 PM ReportCrash: Saved crash report for mdworker[597] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233603_localhost.crash
2/14/14 11:36:18.000 PM kernel: disk0s2: I/O error.
2/14/14 11:36:32.000 PM kernel: disk0s2: I/O error.
2/14/14 11:36:32.923 PM ReportCrash: Saved crash report for mdworker[599] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233618_localhost.crash
2/14/14 11:36:48.000 PM kernel: disk0s2: I/O error.
2/14/14 11:36:48.301 PM ReportCrash: Saved crash report for mdworker[601] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233633_localhost.crash
2/14/14 11:37:03.000 PM kernel: disk0s2: I/O error.
2/14/14 11:37:03.479 PM ReportCrash: Saved crash report for mdworker[603] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233648_localhost.crash
2/14/14 11:37:18.000 PM kernel: disk0s2: I/O error.
2/14/14 11:37:18.293 PM ReportCrash: Saved crash report for mdworker[605] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233703_localhost.crash
2/14/14 11:37:33.000 PM kernel: disk0s2: I/O error.
2/14/14 11:37:33.473 PM ReportCrash: Saved crash report for mdworker[607] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233719_localhost.crash
2/14/14 11:37:48.000 PM kernel: disk0s2: I/O error.
2/14/14 11:37:48.494 PM ReportCrash: Saved crash report for mdworker[609] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233733_localhost.crash
2/14/14 11:38:03.000 PM kernel: disk0s2: I/O error.
2/14/14 11:38:03.646 PM ReportCrash: Saved crash report for mdworker[611] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233748_localhost.crash
2/14/14 11:38:04.494 PM ReportCrash: Saved crash report for mdworker[613] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233804_localhost.crash
2/14/14 11:38:18.000 PM kernel: disk0s2: I/O error.
2/14/14 11:38:18.880 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:38:35.000 PM kernel: disk0s2: I/O error.
2/14/14 11:38:36.602 PM ReportCrash: Saved crash report for mdworker[615] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233836_localhost.crash
2/14/14 11:38:51.000 PM kernel: disk0s2: I/O error.
2/14/14 11:38:51.430 PM ReportCrash: Saved crash report for mdworker[618] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233851_localhost.crash
2/14/14 11:39:06.000 PM kernel: disk0s2: I/O error.
2/14/14 11:39:08.254 PM ReportCrash: Saved crash report for mdworker[620] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233908_localhost.crash
2/14/14 11:39:08.255 PM com.apple.launchd.peruser.502: ([0x0-0x80080].com.apple.iMovieApp[561]) Exited: Terminated: 15
2/14/14 11:39:08.603 PM ReportCrash: Saved crash report for mdworker[622] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233908-1_localhost.crash
2/14/14 11:39:08.805 PM com.apple.SecurityServer: Killing auth hosts
2/14/14 11:39:08.805 PM com.apple.SecurityServer: Session 100008 destroyed
2/14/14 11:39:23.000 PM kernel: disk0s2: I/O error.
2/14/14 11:39:23.429 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:39:23.806 PM ReportCrash: Saved crash report for mdworker[631] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233923_localhost.crash
2/14/14 11:39:38.000 PM kernel: disk0s2: I/O error.
2/14/14 11:39:54.000 PM kernel: disk0s2: I/O error.
2/14/14 11:39:54.839 PM ReportCrash: Saved crash report for mdworker[634] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-233954_localhost.crash
2/14/14 11:40:09.000 PM kernel: disk0s2: I/O error.
2/14/14 11:40:10.000 PM ReportCrash: Saved crash report for mdworker[639] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234009_localhost.crash
2/14/14 11:40:24.000 PM kernel: disk0s2: I/O error.
2/14/14 11:40:25.026 PM ReportCrash: Saved crash report for mdworker[645] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234010_localhost.crash
2/14/14 11:40:40.000 PM kernel: disk0s2: I/O error.
2/14/14 11:40:40.477 PM ReportCrash: Saved crash report for mdworker[647] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234025_localhost.crash
2/14/14 11:40:40.982 PM ReportCrash: Saved crash report for mdworker[651] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234040_localhost.crash
2/14/14 11:40:55.000 PM kernel: disk0s2: I/O error.
2/14/14 11:40:55.918 PM ReportCrash: Saved crash report for mdworker[653] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234055_localhost.crash
2/14/14 11:41:10.000 PM kernel: disk0s2: I/O error.
2/14/14 11:41:10.724 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:41:11.109 PM ReportCrash: Saved crash report for mdworker[655] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234111_localhost.crash
2/14/14 11:41:25.000 PM kernel: disk0s2: I/O error.
2/14/14 11:41:26.087 PM ReportCrash: Saved crash report for mdworker[658] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234126_localhost.crash
2/14/14 11:41:40.000 PM kernel: disk0s2: I/O error.
2/14/14 11:41:55.000 PM kernel: disk0s2: I/O error.
2/14/14 11:41:55.773 PM ReportCrash: Saved crash report for mdworker[660] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234140_localhost.crash
2/14/14 11:41:55.880 PM ReportCrash: Saved crash report for mdworker[662] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234155_localhost.crash
2/14/14 11:42:10.000 PM kernel: disk0s2: I/O error.
2/14/14 11:42:10.984 PM ReportCrash: Saved crash report for mdworker[665] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234210_localhost.crash
2/14/14 11:42:25.000 PM kernel: disk0s2: I/O error.
2/14/14 11:42:25.786 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:42:26.237 PM ReportCrash: Saved crash report for mdworker[667] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234226_localhost.crash
2/14/14 11:42:40.000 PM kernel: disk0s2: I/O error.
2/14/14 11:42:55.000 PM kernel: disk0s2: I/O error.
2/14/14 11:42:56.233 PM ReportCrash: Saved crash report for mdworker[672] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234241_localhost.crash
2/14/14 11:43:11.000 PM kernel: disk0s2: I/O error.
2/14/14 11:43:11.901 PM ReportCrash: Saved crash report for mdworker[674] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234311_localhost.crash
2/14/14 11:43:26.000 PM kernel: disk0s2: I/O error.
2/14/14 11:43:26.865 PM ReportCrash: Saved crash report for mdworker[676] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234326_localhost.crash
2/14/14 11:43:43.000 PM kernel: disk0s2: I/O error.
2/14/14 11:43:43.767 PM ReportCrash: Saved crash report for mdworker[679] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234343_localhost.crash
2/14/14 11:43:58.000 PM kernel: disk0s2: I/O error.
2/14/14 11:43:59.221 PM ReportCrash: Saved crash report for mdworker[681] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234359_localhost.crash
2/14/14 11:43:59.852 PM ReportCrash: Saved crash report for mdworker[683] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234359-1_localhost.crash
2/14/14 11:44:14.000 PM kernel: disk0s2: I/O error.
2/14/14 11:44:29.000 PM kernel: disk0s2: I/O error.
2/14/14 11:44:29.835 PM ReportCrash: Saved crash report for mdworker[686] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234429_localhost.crash
2/14/14 11:44:36.074 PM ReportCrash: Saved crash report for mdworker[688] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234430_localhost.crash
2/14/14 11:44:44.000 PM kernel: disk0s2: I/O error.
2/14/14 11:44:45.257 PM ReportCrash: Saved crash report for mdworker[690] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234445_localhost.crash
2/14/14 11:44:59.000 PM kernel: disk0s2: I/O error.
2/14/14 11:45:14.000 PM kernel: disk0s2: I/O error.
2/14/14 11:45:14.871 PM ReportCrash: Saved crash report for mdworker[692] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234500_localhost.crash
2/14/14 11:45:30.000 PM kernel: disk0s2: I/O error.
2/14/14 11:45:30.078 PM ReportCrash: Saved crash report for mdworker[694] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234515_localhost.crash
2/14/14 11:45:30.561 PM ReportCrash: Saved crash report for mdworker[697] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234530_localhost.crash
2/14/14 11:45:44.000 PM kernel: disk0s2: I/O error.
2/14/14 11:45:45.174 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:46:00.000 PM kernel: disk0s2: I/O error.
2/14/14 11:46:01.483 PM ReportCrash: Saved crash report for mdworker[699] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234600_localhost.crash
2/14/14 11:46:16.000 PM kernel: disk0s2: I/O error.
2/14/14 11:46:16.985 PM ReportCrash: Saved crash report for mdworker[702] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234616_localhost.crash
2/14/14 11:46:31.000 PM kernel: disk0s2: I/O error.
2/14/14 11:46:34.568 PM spindump: Saved hang report for iMovie version 9.0.9 (1795) to /Library/Logs/DiagnosticReports/iMovie_2014-02-14-234631_Michaels-iMac.hang
2/14/14 11:46:34.831 PM ReportCrash: Saved crash report for mdworker[705] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234634_localhost.crash
2/14/14 11:46:49.000 PM kernel: disk0s2: I/O error.
2/14/14 11:46:49.787 PM ReportCrash: Saved crash report for mdworker[709] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234635_localhost.crash
2/14/14 11:46:50.899 PM ReportCrash: Saved crash report for mdworker[714] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234650_localhost.crash
2/14/14 11:47:06.000 PM kernel: disk0s2: I/O error.
2/14/14 11:47:06.282 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:47:06.654 PM ReportCrash: Saved crash report for mdworker[716] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234706_localhost.crash
2/14/14 11:47:21.000 PM kernel: disk0s2: I/O error.
2/14/14 11:47:36.000 PM kernel: disk0s2: I/O error.
2/14/14 11:47:36.402 PM ReportCrash: Saved crash report for mdworker[719] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234721_localhost.crash
2/14/14 11:47:52.000 PM kernel: disk0s2: I/O error.
2/14/14 11:47:52.803 PM ReportCrash: Saved crash report for mdworker[722] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234736_localhost.crash
2/14/14 11:48:07.000 PM kernel: disk0s2: I/O error.
2/14/14 11:48:08.072 PM ReportCrash: Saved crash report for mdworker[725] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234753_localhost.crash
2/14/14 11:48:23.000 PM kernel: disk0s2: I/O error.
2/14/14 11:48:23.284 PM ReportCrash: Saved crash report for mdworker[728] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234814_localhost.crash
2/14/14 11:48:38.000 PM kernel: disk0s2: I/O error.
2/14/14 11:48:38.327 PM ReportCrash: Saved crash report for mdworker[730] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234823_localhost.crash
2/14/14 11:48:53.000 PM kernel: disk0s2: I/O error.
2/14/14 11:48:54.939 PM ReportCrash: Saved crash report for mdworker[732] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234854_localhost.crash
2/14/14 11:49:09.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:10.089 PM ReportCrash: Saved crash report for mdworker[734] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234910_localhost.crash
2/14/14 11:49:25.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:25.167 PM ReportCrash: Saved crash report for mdworker[737] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234910-1_localhost.crash
2/14/14 11:49:40.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:40.904 PM ReportCrash: Saved crash report for mdworker[739] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234940_localhost.crash
2/14/14 11:49:55.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:56.062 PM ReportCrash: Saved crash report for mdworker[741] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234956_localhost.crash
2/14/14 11:50:11.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:11.224 PM ReportCrash: Saved crash report for mdworker[743] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234956-1_localhost.crash
2/14/14 11:50:26.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:26.436 PM ReportCrash: Saved crash report for mdworker[745] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235011_localhost.crash
2/14/14 11:50:41.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:41.586 PM ReportCrash: Saved crash report for mdworker[747] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235041_localhost.crash
2/14/14 11:50:43.274 PM ReportCrash: Saved crash report for mdworker[749] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235043_localhost.crash
2/14/14 11:50:57.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:58.377 PM ReportCrash: Saved crash report for mdworker[751] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235058_localhost.crash
2/14/14 11:48:54.939 PM ReportCrash: Saved crash report for mdworker[732] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234854_localhost.crash
2/14/14 11:49:09.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:10.089 PM ReportCrash: Saved crash report for mdworker[734] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234910_localhost.crash
2/14/14 11:49:25.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:25.167 PM ReportCrash: Saved crash report for mdworker[737] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234910-1_localhost.crash
2/14/14 11:49:40.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:40.904 PM ReportCrash: Saved crash report for mdworker[739] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234940_localhost.crash
2/14/14 11:49:55.000 PM kernel: disk0s2: I/O error.
2/14/14 11:49:56.062 PM ReportCrash: Saved crash report for mdworker[741] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234956_localhost.crash
2/14/14 11:50:11.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:11.224 PM ReportCrash: Saved crash report for mdworker[743] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-234956-1_localhost.crash
2/14/14 11:50:26.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:26.436 PM ReportCrash: Saved crash report for mdworker[745] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235011_localhost.crash
2/14/14 11:50:41.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:41.586 PM ReportCrash: Saved crash report for mdworker[747] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235041_localhost.crash
2/14/14 11:50:43.274 PM ReportCrash: Saved crash report for mdworker[749] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235043_localhost.crash
2/14/14 11:50:57.000 PM kernel: disk0s2: I/O error.
2/14/14 11:50:58.377 PM ReportCrash: Saved crash report for mdworker[751] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235058_localhost.crash
2/14/14 11:51:12.000 PM kernel: disk0s2: I/O error.
2/14/14 11:51:13.103 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:51:13.487 PM ReportCrash: Saved crash report for mdworker[754] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235113_localhost.crash
2/14/14 11:51:27.000 PM kernel: disk0s2: I/O error.
2/14/14 11:51:34.673 PM ReportCrash: Saved crash report for mdworker[757] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235128_localhost.crash
2/14/14 11:51:43.000 PM kernel: disk0s2: I/O error.
2/14/14 11:51:43.735 PM ReportCrash: Saved crash report for mdworker[759] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235143_localhost.crash
2/14/14 11:51:58.000 PM kernel: disk0s2: I/O error.
2/14/14 11:52:13.000 PM kernel: disk0s2: I/O error.
2/14/14 11:52:13.353 PM ReportCrash: Saved crash report for mdworker[761] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235158_localhost.crash
2/14/14 11:52:13.756 PM ReportCrash: Saved crash report for mdworker[763] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235213_localhost.crash
2/14/14 11:52:28.000 PM kernel: disk0s2: I/O error.
2/14/14 11:52:28.533 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
2/14/14 11:52:43.000 PM kernel: disk0s2: I/O error.
2/14/14 11:52:43.941 PM ReportCrash: Saved crash report for mdworker[766] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235243_localhost.crash
2/14/14 11:52:58.000 PM kernel: disk0s2: I/O error.
2/14/14 11:52:58.889 PM ReportCrash: Saved crash report for mdworker[769] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235244_localhost.crash
2/14/14 11:52:59.324 PM ReportCrash: Saved crash report for mdworker[776] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235259_localhost.crash
2/14/14 11:52:59.890 PM com.apple.launchd.peruser.502: ([0x0-0xbb0bb].com.apple.Safari[711]) Exited: Terminated: 15
2/14/14 11:53:13.000 PM kernel: disk0s2: I/O error.
2/14/14 11:53:28.000 PM kernel: disk0s2: I/O error.
2/14/14 11:53:29.935 PM ReportCrash: Saved crash report for mdworker[778] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235329_localhost.crash
2/14/14 11:53:36.256 PM ReportCrash: Saved crash report for mdworker[783] version ??? (???) to /Library/Logs/DiagnosticReports/mdworker_2014-02-14-235330_localhost.crash -
Why has my Macbook become slow and unresponsive
Can anyone please help? I have an old Macbook Pro which has become slow and unresponsive. Why does my cursor keep moving to a different part of the page or worse still the entire copy will disappear. Please can someone give me some advice as to what I should do?
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version (system): 1.12f5
Serial Number (system): *************
Hardware UUID: ****************************
Sudden Motion Sensor:
State: Enabled
<edited by host>Hi Clinton
Thanks for getting back to me so quickly. Here are the results as requested.
Many thanks
EtreCheck version: 1.9.12 (48)
Report generated 23 June 2014 11:47:32 CEST
Hardware Information:
MacBook Pro (15-inch Core 2 Duo) (Verified)
MacBook Pro - model: MacBookPro2,2
1 2.33 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
ATY,RadeonX1600 - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 2 days 4:10:19
Disk Information:
FUJITSU MHW2120BH disk0 : (111.79 GB)
- (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 111.47 GB (14.55 GB free) (Low!)
USB Information:
Micron Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Kernel Extensions:
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.35) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.35) Support
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded] com.devguru.driver.SamsungACMControl (1.4.17 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.17 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.17 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.17 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.17 - SDK 10.6) Support
[not loaded] com.driver.JRDMassStorageDriver64 (1.0.0) Support
[not loaded] com.driver.JRDMassStorageDriverType05 (1.0.0) Support
[not loaded] com.driver.JRDUSBModemData32 (1.0.1) Support
[not loaded] com.driver.JRDUSBModemData64 (4.0.8) Support
[loaded] com.eltima.SyncMate.kext (0.2.4b13) Support
[not loaded] com.equinux.VPNTracker (5.1.2) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d11) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d11) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d11) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.13) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.vodafone.driver.Data (3.0.9) Support
[not loaded] com.vodafone.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.26) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.26) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.12) Support
[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.12) Support
Startup Items:
360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[running] de.novamedia.nmnetmgrd.plist Support
Problem System Launch Agents:
[running] org.thebends.iphonedisk.mobile_fs_util.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.wdc.drivemanagerservice.plist Support
[running] rapiback.plist Support
Launch Agents:
[loaded] com.avast.userinit.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
[running] syncmateStarter.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.avast.home.userinit.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[failed] com.iocom.visimeet.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
User Login Items:
Dropbox
Internet Plug-ins:
Mozillaplug: Version: 1.0
OVSHelper: Version: 1.1 Support
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 6.0
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
avast! Online Security: Version: 8
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
RealPlayer Plugin: Version: Unknown
3rd Party Preference Panes:
avast! Preferences Support
Flash Player Support
Flip4Mac WMV Support
MacFUSE Support
Top Processes by CPU:
1% Google Chrome
1% ps
0% WindowServer
0% Dropbox
0% SystemUIServer
Top Processes by Memory:
186 MB iPhoto
154 MB Google Chrome Helper
104 MB SyncServicesAgent
104 MB Mail
98 MB Google Chrome
Virtual Memory Information:
51 MB Free RAM
1.17 GB Active RAM
578 MB Inactive RAM
217 MB Wired RAM
76.23 GB Page-ins
3.60 GB Page-outs -
Since upgrading my ipad2 to os8 it has become slow and unresponsive, is this going to be fixed.
The hope is that IOS 8.1.1 which is now in beta will improve the performance issues we are now encountering.
-
My mac has become slow since installing mavericks iOS
Since installing the Mavericks OS my Mac has become slow and unresponsive, it freezes up all of the time and I always have to wait for the different software to load once I have clicked on the icon.
Before I installed Mavericks when I clicked on a program it opened straight away and I could use it immediatly, is any one else having this problem?
Thank youHere's your report with some comments in red:
Hardware Information:
MacBook (13-inch, Late 2009)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM Mavericks will run with 2 GB of RAM, but it won't run well. I know the specs say 2, but 4 is a more realistic minimum for reasonable performance. You have page-outs (see the last line of the report), which means that tasks are being paged out to your virtual memory (i.e., your hard drive), because your RAM is full. The page outs might go down if you fix some of the possible problems below, and your performance might improve; if it doesn't, you might consider putting more RAM in your Mac.
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 2:28:43
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (143.58 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74) This might be a problem. See below.
Problem System Launch Daemons:
Problem System Launch Agents:
The next categories are loaded at startup and are potential causes for poor performance, as they run all the time, in the background. The green ones are potential problems, the red ones are definite problems. See below for my suggestions.
Launch Daemons:
[loaded] cn.com.zte.MessageCenter.plist
[loaded] cn.com.zte.PPPMonitor.plist
[loaded] com.adobe.fpsaud.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.trusteer.rooks.rooksd.plist
Launch Agents:
[loaded] cn.com.zte.usbswapper.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] com.trusteer.rapport.rapportd.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
Nokia Multimedia Transfer 2
LexmarkNetworkServices
3600-4600 Series Button Monitor
BlackBerry Device Manager
3rd Party Preference Panes:
DivX
Flash Player
Flip4Mac WMV
Perian
Trusteer Endpoint Protection
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.4.4.2
FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Flash Player: Version: 11.9.900.152 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
DivXBrowserPlugin: Version: 2.2
OVSHelper: Version: 1.1
OfficeLiveBrowserPlugin: Version: 12.3.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.10411.0 - SDK 10.6
iPhotoPhotocast: Version: 7.0
Bad Fonts:
None
Old applications: make sure these are up to date and compatible with Mavericks.
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 98.36 GB
Destinations:
Paul Jones's Time Capsule M [Network] (Last used)
Total size: 463.76 GB
Total number of backups: 47
Oldest backup: 2012-10-07 00:53:03 +0000
Last backup: 2013-12-08 15:20:17 +0000
Size of backup disk: Adequate
Backup size 463.76 GB > (Disk used 98.36 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% BBLaunchAgent
0% Mac_SwapperDemon
0% rapportd
Top Processes by Memory:
121 MB Safari
119 MB com.apple.WebKit.WebContent
115 MB softwareupdated
66 MB WindowServer
66 MB Mail
Virtual Memory Statistics:
33 MB Free RAM
716 MB Active RAM
688 MB Inactive RAM
282 MB Wired RAM
435 MB Page-ins
9 MB Page-outs page outs are bad.
Suggestions:
First, make sure you have a good backup.
What to do about the items in green:
The items in green are third party software that may be a problem. They run all the time in the background, and thus may be making things slow. You can test this theory: try a safe boot (restart, hold down shift until you see the Apple logo). A safe boot does some diagnostic checking and then starts up without third party added-on software. If this eliminates the symptoms, then you know the problem is with a third-party item. Mac OS X: What is Safe Boot, Safe Mode?
I don't know if the green ones are a problem or not, but they are on the list of suspects, and you're going to need to do some research yourself.
The general philosophy is:
Figure out what the application is that is responsible for a particular green item.
If you can live without the application, it, uninstall it. You should uninstall the entire application that is responsible, not just the green bit. The best way is with an uninstaller from the developer of the application. If there's no uninstaller (one of the hallmarks of crapware), then an internet search may help (as in, "uninstall crapapp mac", where crapapp is the name of the software in question). After uninstalling the app, restart, see how your symptoms are, and run Etrecheck again. I am a fan of AppZapper for uninstalling apps, if there is no uninstaller from the developer. AppZapper - The uninstaller Apple forgot.
Sometimes, after you have run an uninstaller or manually uninstalled a suspect application, one of those green bits will still be on the Etrecheck report. If your Mac's symptoms have resolved, it's better to leave well enough alone and leave it there. If you must, you can try a modified Finder search to find the stubborn green bit and remove it. These system files do not show up in a default Finder or Spotlight Search.
If you can't live without this app, then at least make sure it is up to date and compatible with Mavericks.
What to do about the items in red
These are definite problems and should be fixed if they are Apple software. They should be fixed or uninstalled if they are third party developer software.
For red Apple items, I would try:
repairing your hd. Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery Then restart, reassess performance, and rerun Etrecheck.
If that doesn't work, I'd try Techtool, which can occasionally fix something that disk utility can't. Techtool Pro 7 Then restart, reassess performance, and rerun Etrecheck.
If that doesn't work, I'd reinstall Mavericks over your current installation. Restart, reassess, and Etrecheck.
If that doesn't work, you're looking at the nuclear option: backup your documents, erase your HD, and do a clean reinstall of Mavericks.
For red non-Apple software, I'd uninstall it and then recheck with Etrecheck. Then if you must reinstall it, make sure it's up to date and compatible with Mavericks. -
I am facing what appears to be a malware, my browsing is slow, my browser hangs and also my system has become slow, these are symptoms, I cant watch videos on youtube
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Application Support/VSearch
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchAgents/com.vsearch.agent.plist
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
After moving all the files, restart the computer and empty the Trash.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This unwanted program is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
Firefox has become extremely slow in the recent times
Firefox suddenly has become very slow. It takes too much time to load all websites and even the typed words and scrolling has a great delay in appearing. It becomes unresponsive very often. I tried reinstalling it and even reset it. Its becoming a pain to use this to surf the net. Please do help!!
I also have found that Firefox has become a dog. I've followed one thread that disabled the plugin-container with no help. 20.0.1 can hang for over a minute and actually hog my entire CPU so I can't even start Chrome! I like my FF plug-ins, but the performance problems of FF 20 are becoming intolerable and no one seems to know what the heck! Chrome does not present the problems and I have been visiting and working at the same websites. If many folks are encountering this mess, I suspect that FF is done for. I have actually found that the Android FF is also tending to slow down my smartphone - stall it! I am a few days away from just removing FF from my computing life.
-
Hi, While writing an email online using Firefox 3.6.3, I was using one of the "CTRL+left or right arrow" to move the cursor along the text. I must have pressed some other key because the display has become huge - and I can't scroll vertically or horizontally, which makes using the Mail pages of Hotmail impossible. I have since logged in using MSFT Explorer and it works fine. This problem occurs only on the Mail page of Hotmail Live not on the home page or others.
Could you please let me know if this is a problem with Firefox, or if you have any advice on how to reset the appearance of Hotmail in Firefox?
== This happened ==
Just once or twice
== While I was compiling an email in Hotmail LiveWow, lightning fast and absolutely right!
Thank you so much!
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