Firefox has been strongly suggesting I update, which I've tried, but I just get the "barber pole" wait with message "connecting to the update server" for hours and nothing happens
Firefox has been suggesting I update my software for a few weeks now. I happily click on "update now" and my Mac appears to be trying to connect to the update server. The window displays "Downloading Firefox" and the barber pole wait bar is moving. I've done this 5-6 times, for HOURS at a time, and nothing happens.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Similar Messages
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i downloaded new FF 2 weeks ago. Since then i keep getting update window coming up every day highly recommending i update but when i try, nothing happens except blue/white moving bar at top of window. i have left it run for hours and no progress, so i close it. The next time I open FF, it appears again and again same happens.
If there is an urgent update, how urgent is it if I cannot download it.It's worries me that i can,t load it and how it might affect my security.It would be a great idea to uninstall Norton - you don't need it and it has a pretty poor reputation for mucking up otherwise healthy Macs.
Have a look at this User Tip from klaus1: https://discussions.apple.com/docs/DOC-2435
To uninstall Norton:
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Edit: To see whether you actually have Norton installed launch Activity Monitor in the Utilities folder. If it's installed you'll likely see some Norton entries there.
Also, in System Preferences>Users & Groups or Accounts, depending on OS)>Login Items, it might be listed. -
I have not been able to access pics on iphoto. When I click on iphoto the program starts loading and continues to spin.What can I do to remedy this problem?
Best option: Restore from your back up
Next best: Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Least best: http://docs.info.apple.com/article.html?artnum=107947 has details on how to recover the files from your Library and start over.
Regards
TD -
i tried to install the latest update on my ipad. i get an image which says I tunes with a cord to plug in. it is on a black background.. it has been like this for three hours now. if i turn it off and then on again that is the only page that appears. i am stuck. please can anyone help me? thanks.
It's too bad you lost stuff. I would recommend that you back stuff up before the next one. For example, iOS8 will be out sometime this fall. Just in case you experience the same thing again, do a backup before you do the update.
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I have bought Canon EOS 70 D and have Photoshop Elements 12. I need RAw 8.2 and the program has 8.0.
I have tryed help - update and it is searching for hours. Nothing happens. The program is installed yesterday.Are you updating from the Editor, if not go to Expert Mode and click:
Help >> Updates
But check first under the Help menu that you are signed-in - your email address used for you Adobe ID should be visible. You should be able to update to v8.5 -
Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. <br />
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen. -
Firefox has been unsuccessfully attempting to download a software update for a few days now... What’s the problem?
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.<br />
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Firefox has been asking everyday to update to the latest version. When I said ok it said that my Google bar wasn't compatible so I declined the update for weeks.
You seem to have Firefox 5.0 already installed and the Google toolbar will not work with that version or any future version of Firefox. Firefox 5.0.1 is the current version. Firefox 6 is scheduled to be released (replacing Firefox 5.0.1) on 08-16-2011 (subject to change).
Google decided that they will no longer produce the Google Toolbar for Firefox beyond Firefox 4. <u>Future versions of Google toolbar will only work with IE7-9. Google Toolbar is not available on any other browser, even Google's own browser.</u>
*http://googletoolbarhelp.blogspot.com/2011/07/update-on-google-toolbar-for-firefox.html
*http://www.google.com/support/toolbar/bin/answer.py?answer=1342452&topic=15356%29
*Google Toolbar 8 FAQ (IE only): https://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=1111588
Alternatives:
*http://kb.mozillazine.org/Using_Google_Toolbar_features_without_toolbars
*https://addons.mozilla.org/en-US/firefox/addon/googlebar-lite/
*https://addons.mozilla.org/en-US/firefox/addon/gbookmarks-google-bookmarks-fo/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] -
Since the last automatic update (approx. one week ago) my Firefox has been running slow as molasses and I keep getting a "refresh" box popping up when the pages get hung up (very often)
What can I do to correct this? I clean my cache out at least once daily - most days more. Virus scan says I'm clear of viruses - Glary Utilities tells me that all changes to my registry have been fixed (sneaky apps trying to get in) I'm going crazy because I am used to my FF being fast! HELP!!!If you have problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Firefox has been unable to update partial updates ifself
Firefox has been unable to update itself. A window comes up saying"The partial update could not be applied. Firefox will try again by downloading a complete update". It has gone through several cycles of this.
I already try https://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating and it doens't work. And aslo i'm an admin in my PC. Please help.This is not a problem I personally have had however I have found a relevant thread: [/questions/705859] maybe reading that will help.
* see also [[Software Update Failed]] -
Is it possible to disable "whats new" page that shows up every time Firefox has been updated
Any time Firefox has been updated, there is a "What's new" tab. Firefox updates too often for this page to be interesting. Now it's just plain annoying.
To the best of my knowledge, there is no way to stop that page from loading.
EDIT: Found this after posting. May or may not work.
*http://hustlersworldwide.info/disable-firefox%E2%80%99s-what%E2%80%99s-new-page-after-updates/
The purpose of the page is to keep users informed. For example, do you know the reason(s) for the upgrades to versions 6.0.1 and 6.0.2 (also 3.6.21 and 3.6.22)? Many/most users do not.
Plus, one click to close the tab isn't too much effort, is it?
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Firefox has been crashing when I try to close it and now won't open at all.
For some time now, Firefox has been timing out when I tried to close it, making it necessary to "force quit." Now it won't open at all. Even more strangely, I'm not able to send a crash report to Apple (I get the message "submission failed").
I've tried downloading the newest version, downloading plug-ins, and starting in "safe mode."
Also strange, in my bookmarks section the little icons had disappeared lately.Sorry I do not use Mac s Unless someone provides a better answer I suggest you start with looking at
* [[latest firefox issues]] (watch for any updates about new issues)
* [[firefox crashes]] <br> That article provides general tips and suggestions, and explains how to obtain a crash ID, something that you can do even when firefox will not start
You may need to investigate the possibility of a malware problem, but try to obtain a crash ID first, that may provide a clue to the problem. -
After Firefox has been running a while, every link opens a new window
After Firefox has been running for a while, every link starts opening in a new window. Until today, if I closed Firefox and restarted it, it would stop happening ... until it started happening again. Then today, I closed it down and restarted it, and it was STILL happening. So either I find a solution, or I stop using Firefox on my Mac.
This is a vanilla installation - both for the Mac and Firefox. I don't use the Mac as my main computer. The Mac is running OS X 10.5 8. The problem has existed through many upgrades of Firefox. I always upgrade as requested. This last time, however may have been the killer. A new upgrade was installed right before the problem became unfixable by shutting down and restarting. I'm running Firefox 15.0. I just rebooted, however, and now (for now), it's working properly.
I have no add-ons installed in Firefox.
My only plug-ins are iPhotoPhotocast, QuickTime, SharePoint, and Shockwave Flash.
I've seen multiple reports of this problem on this Web site, but no solutions. Just a generic recommendation to disable add-ons to see which one is conflicting. But I'm running no add-ons. I think there's a bug in Firefox.If it were an extension or theme or a Mac driver, wouldn't it cause the problem consistently? This only happens after Firefox has been running for a while. I'm using Firefox to type this reply right now, and the problem is not happening.
And it's not because I suddenly start using some offending software. As I said, I don't use the Mac as my main computer. Usually I'll have been using my PC, I'll go back to the Mac to check my email on Firefox, and suddenly the link problem is happening. I only use the Mac to check email on the server before I download it with Outlook (on the PC) so I can delete spam on the server first. -
Firefox has been terminated because it is deemed harmful by active virus control
My firefox worked perfectly well until today when i launched firefox and encountered this problem. When i start firefox, i get an error report that firefox has been terminated because it is deemed harmful by active virus control. Please i need a way around this situation since i really enjoy surfing the web with firefox
Possibly you have a genuine malware problem that is affecting firefox, or even causing spurious reports from your ''active virus control'' (what is that BTW part of bit Defender ? ) Are you using a different computer to post these messages now ?
You first of all need to find out exactly what active virus scan is warning you about,and if it is finding any other problems, that probably involves an update of active virus scan followed by a full scan of your computer.
If you consider removing and re-installing Firefox, consider copying the full [[profiles|profile]] first of all so that you may restore it without loss of personal information, but post back again once you have more information about exactly what your warnings relate to, they may even cease if you update your AV. -
My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. What do I do?
Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
6. Your machine is now running from the external hard drive, not the internal hard drive, so don't be alarmed when you don't see your files.
7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
11. Choose 'Reinstall Mac OS X', this time onto your INTERNAL hard drive.
12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the menu of your Mac.
14. In the Finder, you should see your external Hard Drive. open it up, inside that you should see your desktop etc, and on the desktop will be your folder containing Library, Applications and Users.
15. Go to Finder up next to the and choose File -> New Finder Window.
16. In your second finder window, open up Macintosh HD (through the Go -> Computer menu), and go to your Users folder.
17. Open the Users folder in your first finder window, and copy your user folder (has your name on it) into the second user folder (the one inside Macintosh HD).
18. This might take a while.
19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
20. Click the '+' sign, and make a new administrator user.
21. Now, the fun bit. Note the name of your user folder you copied, e.g. 'Nathan', containing all of your stuff. Note the difference between your user folder (has your name on it) and the Users folder (contains YOUR user folder, guest folder and shared folder).
22. Make the ACCOUNT NAME of your new adminstrator user the EXACT name of your user folder (normally lower case and without spaces), this is case sensitive folks. Your full name can be whatever you want, usually your full name.
23. Then click create. You should be informed that a home folder with that name in it already exists in the Users folder, would you like to make your new account from that folder? say YES!
24. When this is complete, log out of the Test user, log into your new account we've just made, all your stuff should be there.
25. ???????
26. Profit.
There's a few little bits that may need to be cleaned up afterwards, applications folder from your external hard drive should replace the applications folder on your internal hard drive, if the previously mentioned /Library folder contained important goodies then that should replace the /Library folder on your new Mac.
Hopefully that will help you out, straight after that is done make sure your stuff is there, erase your external hard drive and turn on time machine!
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