Firefox has just stuck. If it upgrades automatically then it failed. There is a small dialogue window open that has no words, but I suspect is related to Firefox.

I have a MAC desktop and the firefox program has just stopped working and will not close and prohibits even shutting down the computer. There is a small dialogue box open but it has no words in it and I suspect it may be a malfunctioning part of an update. I have seen other support websites that seem to be teaming with similar problems with firefox, but with no solutions. I can use the rest of the computer, but it appears more sluggish and I have to constantly work around this window.

See:
* https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

Similar Messages

  • When Firefox loads, a second window opens that is just a counter. How do I make this stop? I can send the page info if it would help.

    When Firefox loads for the first time, a second window opens that is just a counter. I've downloaded a lot of add-ons. I thought it might be the piano add-on so I removed it but that didn't stop it. How do I make this stop? I can send the page info if it would help.

    Sounds like malware on your PC.
    Install, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
    ''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
    Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
    SuperAntispyware - [http://www.superantispyware.com/] <br />
    AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
    Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
    Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
    Also, if you have a search engine re-direct problem, see this:<br />
    http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
    If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: <br />
    [http://www.spywarewarrior.com/index.php] <br />
    [http://forum.aumha.org/] <br />
    [http://www.spywareinfoforum.com/] <br />
    [http://bleepingcomputer.com]

  • While surfing a small black window opens up with the firefox header and i cant close or minimize it

    When i browse the internet a small black window opens up in the bottom right corner that i cant close or minimize and it has the firefox header. It came up randomly and I dont use many addons. What can i do?

    If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
    Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • Safari has frozen with a dialogue box open that simply makes a statement and then invites a single click on 'ok'. Unfortunately nothing happens except and audible error beep

    Safari has frozen with a dialogue box open that simply makes a statement and then invites a single click on 'ok'. Unfortunately nothing happens except and audible error beep

    MartinandJoanne wrote:
    Safari has frozen with a dialogue box open that simply makes a statement and then invites a single click on 'ok'. Unfortunately nothing happens except and audible error beep
    Are we to guess at the statement?

  • HT1414 my iphone 4g just shut down. i was just using it a moment ago then when i saw it's already off. i tried to turn it on but won't budge. i attached it to charger but still not turn on.

    my iphone 4g just shut down. i was just using it a moment ago then when i saw it's already off. i tried to turn it on but won't budge. i attached it to charger but still not turn on.

    Charge it for 15 minutes with the wall charger. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears.

  • When I try to open Firefox, a window opens that says Firefox has stopped working. The only thing that makes firefox works is Re-installing it, and it's only temporary, beacause as soon as I close the window, it stops working again.

    When I click on details, it says Problem Event Name is BEX. The window that pops up is the same that would show up if Firefox freezes.

    You can try opening the file "as a copy" from the open dialog. You can also try the blind export to .idml: Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
    and there's a tool for Windows you can try, if you have access to a windows machine: INDDRecovery — a program for restoring corrupted InDesign documents
    After that, it's a question of how much money you want to throw at it. Markzware.com has a paid recovery service that will probably work.

  • How do I save the open tabs when I close Firefox 5? There should be a dialog box opens that asks if you want to do this. Without it I will stop using Firefox.

    This was available in earlier versions and was a great feature. Please restore it or give us a workaround.

    It seems that they decided to disable this feature by default for some reason. In your address bar, type in "about:config" and search for browser.showQuitWarning" in the filter, without quotes. Double-click this string to set it to "true." Firefox should then ask you if you would like to save and quit, or just quit, when exiting with multiple tabs opened.
    Another option is to go to the "General" tab in your preferences and and under "Startup" -> "When Firefox starts," select "Show my windows and tabs from last time" from the drop-down list. This way, your opened tabs are always saved, and always restored.
    Finally, you can achieve this functionality (and more) with the Session Manager add-on. Session Manager is nice because it allows you to save and restore multiple tab sessions. I also find that it's a more reliable fail-safe for saving your opened tabs when it comes to browser crashes.

  • I try to open firefox and a window opens that says it's already running and i need to shut the other firefox down and restart my computer, how do i get firefox to work right and open?

    This happens everytime i boot up and try to open firefox first thing. It has done this for some time but i never noticed because i was using safari.

    There are several possible causes for this error, for details see the [[Firefox is already running but is not responding]] article.

  • When Firefox launches a window opens that says a plugin for Kaspersky is not compatible with firefox. I have to close that window fefore firefox will lsunch.

    I have gone into options, General, Extensions. This Kaspersky add-on is not present. Kaspersky used to be my anti virus software. I called my self deleting that software. I don't know where firefox is getting it.
    Firefox is my default browser. I cannot launch links without closing the error window that comes up.
    I am considering deleting firefox and reinstalling. Just haven't done that yet.
    Any advice would be appreciated

    Create a new profile as a test to check if your current profile is causing the problems.
    See Basic Troubleshooting: Make a new profile:
    *https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I have an ipad mini that has an iCloud back up window open that "says "this ipad hasn't been backed up in 4 weeks. BAckups happen when this ipad is plugged in, locked, and connected to wi-fi. When i press on OK, it doesn't respond. it's locked....

    I recently purchased an I-Pad mini. It has an error message that states, 'this ipad hasn't been backed up in 4 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi. When i press on OK, nothing happens. The ipad is locked and i can only access SIRI, so i asked SIRI to open settings and i can see my Wi=-FI, but can't see if it's actually connected. I locked it, plugged it in, and hoped that it would fix itself.
    i don't know how to get rid of the error message and the ipad mini won't respond to anything except SIRI....
    Please help..
    thanks
    Joe

    Try holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • Hello, I got my MacBook Air from a friend, who had installed GARAGEBAND in it. Now, I want to upgrade it, but APPSTORE doesn't let me upgrade it with my Apple ID. I wolud like to solve that problem buying it, but I don't find that opption on Appstore.

    Can somebody help me?

    Because your Mac is second hand, the iLife apps belong to the original owner of the Mac. As is, these apps will never be yours and you will never be able to update them without the original owner's Apple ID. But to have the original owner's apps on a Mac that is now yours is also software piracy.
    Just deleting the apps as suggested by the other user will not allow you to purchase these apps from the Mac App Store with your own account on this Mac. What needs to be done is your friend needs to call Apple Care and request that this Mac is disassociated from his Apple ID, that includes both OS X and the iLife apps. Then you should be able to use OS X Recovery to erase the HDD and install the latest version of the original OS X that came with the Mac and the iLife apps that you can then accept into your own Apple ID.
    OS X Recovery -
    http://support.apple.com/kb/HT4718

  • Firefox hangs or crashes when upload file dialogue window opens.

    Whether in safe mode or not. Usually hangs, when clicking close the window "wait for a response" or "close now" is presented.
    Latest report
    bp-5e42f1b8-fab7-4522-97a2-257b32140817
    Using Chrome on the same pc there is no problem..
    TIA

    Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
    *Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all.html
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Just did the iTunes upgrade and it wiped the phone and put all my bf info since it was his computer?. Any ideas

    Just did the iTunes upgrade and it changed all my info to my boyfriends since I had to use his computer ? Any ideas

    If you've just moved the drive between systems then see Repair security permissions for iTunes for Windows just in case that reveals the missing files. Apply to a single album folder first as a test. Otherwise, if you've not done too much with the drive since things went missing, an undelete tool might recover the lost media. FreeRecover looks promising... Select the drive, use the options to get file paths and check file integrity, then, presumably, you can restore anything that has been deleted that looks recoverable. Backup to another drive when you're done.
    tt2

  • I can't play any purchased movies. Sounds like it is the 6.0 update. So what is the fix? Am I just stuck not being able to use my Apple TV until...?

    I can't play any purchased movies. Sounds like it is the 6.0 update. So what is the fix? Am I just stuck not being able to use my Apple TV until...?

    Sorry I can't help but I have potentially a similar problem.
    We have an Apple TV 3 and after the most recent software update (potentially coincidental timing), our purchased movies & TV shows will no longer play for our US account. We can play previews but that's it. We also tried renting a new movie but that didn't work either. No error messsage, just select play, it thinks about it, then returns you to the same screen again.
    Any help greatly appreciated.
    Thanks

  • Please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow

    please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow

    Is this what you downloaded: iTunes 10.7?
    When the update fails what if any error report do you get, specifically? Please do this before trying again:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Maybe you are looking for