FireFox has stopped showing the PDF/MP3 dialog option box

Starting today when I want to open or download a PDF or MP3 file the dialog box that usually pops up in the right-hand corner of the browser window is no longer appearing. Now it is taking me to a "enter to save as" page. How do I bring back the dialog box?

I'm not sure that I understand which page or dialog you get.
Firefox can handle both PDF and MP3 files internally. PDF files with the built-in PDF Viewer and MP3 files via the built-in HTML5 media player.
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file
*http://kb.mozillazine.org/File_types_and_download_actions

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Firefox has stopped opening the browser tabs I set

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Hi Aldhelm2,
I understand that you have two pages that open up as a homepage, however I am not sure if you have set it up to open two pages or just. Nonetheless I have provided the steps to change the homepage and the new tab via the about:config entry.
It sounds like a setting was changed on your new tab page. I understand that you would like to know how to change the home page back as well. Below are the instructions on how to change the new tab page if you need to change this as well.
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''' to continue to the about:config page.
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I am having error message of "firefox has stopped working".i unstill and delete folder in my directory adn i again reinstall but its still showing same error

I having the error message of "Firefox has Stopped working" and having following problems list out in the problem list text area is
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 20.0.1.4847
Application Timestamp: 51650aee
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdaae
Exception Code: c0000005
Exception Offset: 00007b69
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393
Additional Information 1: 59d2
Additional Information 2: 59d28f4851ee3e61e3aa57edc696ac9e
Additional Information 3: 38b6
Additional Information 4: 38b6ae8359371108855a2a4e84f0ea47
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
i uninstall and delete the mozilla firfox in my directory and reinstall tha lastest version but its still showing the same error message.

i experienced the same problem. this is what i did:
*right click firefox
*click properties
*click compatibility tab
* check "Run this program in compatability mode for:"
* on dropdown choose Windows 7.
* click ok or apply.
this solution solved my problem.i hope it will work on yours too.

What is this : "Firefox has stopped working Window is chcking for a solution to the program"

I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error
"Firefox has stopped working
Window is checking for a solution to the program"
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""Firefox has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."
| Close Program |"
How i solved out it

Your Firefox 3.6 is apparently crashing or hanging.
Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html
Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]

Why can't Firefox still not show a pdf properly from within the browser and do we need insufficient and not working add-ons?

I never succeeded to show a pdf properly in the Firefox browser.
There is an add-on, but the add-on itself tells you already in most cases that you should download the pdf because it can't show the pdf properly. I can't understand why that is! It makes my live much more complicated, since we have an application running that constantly should be able to show pdf's from within the browser.

The add-on you are talking about is pdf.js. pdf.js does it best to show you what the pdf's it is given are, but pdf.js is not 100% compatible with all elements that can be put inside a pdf. Another problem pdf.js faces is that many pdf's generated with proprietary software either do not conform to the pdf spec or use proprieatary elements that only pdf readers that the company has designed or partnered with can interpret. I promise you Mozilla doesn't want your life to be any more complicated than it is but sometimes it is simply not possible for pdf.js to read a document when the manufacturer of the program that generated the pdf doesn't play by the rules.

Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close ..

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close th

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

I get the "firefox has stopped working" message after closing browser

Hello.
My problem is that when I close the FireFox browser I get the "FireFox has stopped working" message. It's pretty annoying. I've read some other posts here that described a similar problem and have tried some of the suggestions in them including:
A clean install, a browser reset, running in safe mode, unchecking hardware acceleration, disabling extentions and plugins one at a time, uninstalling my antivirus (avast), rolling back to version 23.01 and checking run in compatibility mode that someone claimed helped them. None of this was effective.
It seems like after a computer restart the browser will be ok for 2-4 closings and then it will start with the message on every closing. Also, after I uninstalled avast it was good for 6 closings. Rolling back also gave me about 6 message free closings. But then the messages start and doesn't stop.
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One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time.

When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem " This has been going on for several days, I've had to go back IE to access web pages

When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

Ipod touch has stopped working. the screen showes that it need to connect to power.

ipod touch has stopped working. the screen showes that it need to connect to power.

Hey there our3goldens,
It sounds like you are unable to successfully boot your iPod Touch. I would recommend these steps specifically from the following article, named:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
All the best,
Sterling

Since installing 3.6.12, firefox crashes continuously...I have gone back to Windows Explorer because firefox does not run anymore. Upon any actioin in firefox, the screen goes white and freezes and I get an error message saying firefox has stopped working

just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
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I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Firefox has stopped working. It won't load any page, saying "The connection has timed out." I uninstalled it and reinstalled it, and still nothing. Any suggestions?

Firefox has stopped working. It won't load any page, saying "The connection has timed out." I uninstalled it and reinstalled it, and still nothing. Any suggestions?

Please see here: [[Error loading web sites#w_interrupted-or-reset-connection|Error loading web sites#w_interrupted-or-reset-connection]]

"Firefox has stopped working" message everytime the browser is closed

Everytime I close the browser, I get "Firefox has stopped working" message. I have Firefox 18 on a Windows 7 64-bit machine.
I also uninstalled and re-installed firefox but the issue still remains

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
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#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
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#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
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#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
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#Double-click the downloaded installation file and go through the steps of the installation wizard.
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FIREFOX has stopped working is the message box ... cannot access

For the past week on attempting to open FIREFOX, i get an instant message box "FIREFOX has stopped working" this is followed by a second box "Windows is checking ..etc " and that is it, just cannot access F/FOX.
I am having exactly the same issue with THUNDERBIRD.
I am a "computer igno" and do not want to lose address books/contacts etc via an "uninstall/install".
have tried "start up repair" and 'restore using last known good configuration' without success.
any advice to resolve this issue, in simple layman terms, would be appreciated ... many thanks.

cor-el ... thank you for your response. i will need to work my way through the many possible fixes within those articles.
my concern is that my problem may not be a crash" or a "hang" given that i cannot access "FIREFOX" at all .. hence the message "firefox has stopped working".
thanks again .. tomorrow will hopefully be "fix" day after a week away.

I have tried fixing Firefox by uninstall reinstall that didn't work. I still get the same error message: Firefox has stopped working. May have to change!

I am not the only one having this problem why is Mozilla not doing something about it? I am about fed up & may have to change to a different browser! Firefox was the best browser I've ever had but not anymore! Wish I could go back to the old version--it worked just fine! The new version is when I started having this trouble!
Time for Mozilla to step up & get a fix or you will be losing more than me I think! I've disabled real arcade & most other add-ons. That didn't help either.

Thanks for offering help but I have done all of the above & it didn't work! I am really getting fed up with it every time I close Firefox I get the same msg. "Firefox Has Stopped Working." At other times the msg. comes when I have it open. Then I have to close & restart whatever I was doing.
Don't know what else to do!

FireFox has stopped showing the PDF/MP3 dialog option box

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