Firefox hsows a directory of files. If I click on a MS Word file it doesn't open it. IE has no trouble with this feature

Using SalesForce.com, Firefox 3.6.8
Salesforce refers to a directory in our company intra-net and lists a bunch of files.
If I click on a pdf, Acrobat launches and I can read it.
If I click on a .doc, nothing but a blank screen
So URL is a file://site

That can a problem with the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
See:
* [[Troubleshooting extensions and themes]]

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