Firefox immediately reports problem on start and cannot be opened in safe mode.

Anti-virus and anti-malware are run and no problems reported.
Firefox reports error: firefox.exe has encountered an error and needs to be close.
Firefox will still run for a little while but eventually crashes. Same problem in safe mode.
The weird thing is Chrome also experiences same problems since firefox had these symptoms. Instead, Chrome shows "Aw Snap" on all pages. It however does work with a --no-sandbox command on startup.
Crash Report: http://crash-stats.mozilla.com/report/index/eb1fb663-a3bd-44d3-8182-a135a2100505
== Operating system ==
Windows XP SP3

I think it would be a good idea if you performed a clean install. Any corrupt files which are on the system and are causing this problem will be replaced. It's a very simple process and you won't lose any bookmarks. Here's how.
Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download to the desktop.
Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').
Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox
Finally run the installation file you downloaded to the desktop earlier.
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

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Since ff13 update to ff13.1 my browser wont open and also wont open in safe mode and i tried to download ff13.0 but it wont open also. so i dont know what to do

since ff13 update to ff13.1 my browser wont open and also wont open in safe mode and i tried to download ff13.0 but it wont open also. so i dont know what to do?

here the other promblem

Firefox crashes when opening and will not open in safe mode

Recently FF3 started crashing when opening. It will not open in safe mode as well. I have uninstalled it including deleting the install folder and profile folders as well as registry entries. Upon reinstallation is will still not launch in any mode.
I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

Firefox will not open to home page as directed in options and settings. Opening in safe mode makes no difference, either. Any ideas?

Firefox will not open to home page as set in the settings. Even in safe mode, it still will not open to home page as directed. It seems to want to open to last set of tabs, even though that is not the way it was set in settings. It seems as though the settings do not have any impact on the way it behaves!!!

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox crashes on opening and will not open in safe mode either

firefox crashes as soon as window appears and same in 'safe mode' mac osx 6.2.4
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

Upgraded to newest version of Firefox all the links were broken, it will not open in Safe Mode or anywhere else-before I uninstall it I'd like to access save my user names and and passwords from websites- can i access them without opening the browser

i can not launch browser toget version info or anything else, when it upgraded to newest version it stopped working-i've tried launching in Safe Mode and have tried all icons

You can save a copy of your passwords file, but I don't think you can open it without Firefox.
Your passwords file is in your profile folder. You might want to make a backup copy of the whole folder. Info on locating the folder: [http://support.mozilla.com/en-US/kb/Profiles Profiles | How to | Firefox Help].
You may want to try reinstalling Firefox 3.6. You can download the installer from http://www.mozilla.com/firefox/all-older

MacBook Pro won't start in normal mode and won't open in safe mode.

My Mac suddenly won't open in normal mode. It just stays on the apple logo and won't continue. Then, I tried going on Safe Mode. Unfortunately, it only loads up to the Apple Logo with the progress bar below it. I would load one-third the bar and shut down completely. What do I do?

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Firefox crashes whether or not opened in Safe Mode

I removed several programs of what I thought were bloatware on my PC a few weeks ago, but have not been able to operate Firefox since.
I have tried a System Restore, I have tried uninstalling/reinstalling Firefox 10 numerous times.
When trying to open Firefox whether by usual operation or in Safe Mode, it still crashes.

Uninstalled 10.0.1, installed 10.0.2 and tried to 'Launch Firefox' directly from install. Crash. Tried to open in safe mode. Crash.
Tried to retrieve crash report ID, Windows Search tells me nothing matches
"%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" when I search it.
Otherwise I would have provided that information.

Problem deleting photos and cannot shut down or log out

I have managed to put a whole lot of photos on my desk top which I want to transfer to the trash can (over 5000). When I moved them to trash an error message "Item ....jpg is used by Mac OSX and cannot be opened" and you have to press OK. This is happening for every photo. It won't let me shut down or log out. I don't want to have to press OK 5000 times. Can anyone help?

Dr Bettina, I had similar problems with Mavericks. I installed it on a Mini and a 13" MacBook Pro. I can't speak to your disdplay issues, but I can confirm the inability to logout, shut down, or restarft without a forced, power button shut down. I can also report frequent System Prefs freezes and finder issues, like folder contents taking half a minuite or more to render, or not appearing at all. And while a few Adobe CC apps actually ran faster, InDesign ran like molasses uphill in Decemner.
I tried uninstalling or disabling numerous 3rd party apps and pref panes. I unplugged everything but the keyboard, ran DiskWarrier, repaired permissions, did fsck -f, trashed various preference files, reinstalled the OS... You name it, and I tried it — short of a potion using eye of newt.
After two days of totally hosed productivity, I restored OS 10.8.5 on the Mini so I could actually get some work done. However, I've decided to leave Mavericks on the MBP as a sort of crash dummy, and will install and thoroughly test all updates until stability has been achieved. Then — and only then — will I upgrade the Mini to Mavericks, even if it means waiting 'til a .2 or even .3 update.
Good luck to you...

Why do i get the following message when i attempt to open my backup file for lightroom cc? "Lightroom cannot use the catalog named "Lightroom Catalog" because it is not writable and cannot be opened". This message just started coming up after downloadi

why do i get the following message when i attempt to open my backup file for lightroom cc? "Lightroom cannot use the catalog named "Lightroom Catalog" because it is not writable and cannot be opened". This message just started coming up after downloading lightroom cc (previously using lightroom 5)...am i backing up properly or not???

Open Pictures folder and move the files named lrcat-journal and lrcat.lock to Desktop.
Make sure that , they are not inside Pictures folder any more and try to open backup from Lighrtroom and check..
Any LRcat file with .lock extension , move it to Desktop.

HT1657 my rental has reported a download error and cannot be downloaded or deleted - any suggestions?

my rental has reported a download error and cannot be downloaded or deleted - any suggestions on how to fix it one way or another?

Hello there, asim01.
The following Knowledge Base articles offer a few pointers with troubleshooting issues with downloads from iTunes. First thing to try is verifying connectivity to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue is related to an interrupted download:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Ultimately, if you are still unable to download your purchase, feel free to report the issue using the following information:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

After updating Firefox, it wants to start in safe mode, when you click reset & restart it starts and runs fine, how do I make it stop opening in safe mode?

I recently updated my Firefox to 3.5.9 for Google pack, after doing so Firefox would only open in safe mode. So I started in safe mode that one time. Everafter, when starting firefox it always opens a dialog window about safe mode, I click the option to reset the toolbars and restart, and it starts normally. I'd like to make it stop opening with this dialog, and just open normally without asking about safe mode.
== This happened ==
Every time Firefox opened
== I updated Firefox

See: http://support.mozilla.com/en-US/kb/Firefox+is+stuck+in+Safe+Mode
Your Firefox 3.5.9 is 2 versions behind. The current version is Firefox 3.5.11 which includes several security updates. In addition, support and updates for the Firefox 3.5.x series is planned to end in August 2010. Consider upgrading to the latest version Firefox 3.6.8:
Download Firefox 3.6.8 here: http://www.mozilla.com/en-US/firefox/all.html
See:
http://support.mozilla.com/en-US/kb/Installing+Firefox
http://support.mozilla.com/en-US/kb/Updating+Firefox

Firefox will not open. I have used this for several years. It will not even open in safe mode. I have un-instaleld it..re-installed it and the same problem occurs. No error messages etc. ANy thoughts?

The program was working fine..now nothing. I have un-installed it several times...re-installed it several times. Will not even open in safe mode.

For some things you can try see [[Firefox will not start]].
I would start by seeing if a new profile works. See [http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows creating a new Firefox profile on Windows - MozillaZine Knowledge Base]
If the new profile does work, you can transfer selected data such as bookmarks and passwords to the new profile. I would not copy preferences or extensions, instead re-install the extensions. See [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Transferring data to a new profile - Firefox - MozillaZine Knowledge Base]

With Firefox open an update window came up; I clicked on Restart Later. When I later clicked on Firefox icon, a message brefly appeared "Firefox is damaged and cannot be opened" and the icon changed to a generic one with the "Do Not" slash across it.

With Firefox open an update window came up; I clicked on Restart Later. When I later clicked on Firefox icon, a message briefly appeared "Firefox is damaged and cannot be opened" and the icon changed to a generic one with the "Do Not" slash across it.

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?

Micromedex Drug Interactions. The app itself is free. A one year subscription costs $9.99. It worked fine for a month. THen an "update" was automatically installed and it now demands a new $9.99 payment. Thank you.

Firefox immediately reports problem on start and cannot be opened in safe mode.

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