Firefox installation does not initiate. Have tried different versions but the pop-up only remains for less than 1 second then closes down.
Firefox crashed without even opening the main window - just the apology pop-up appeared. Nothing I could do would open the programme. MS Fixit identified a problem with IE8 and put it down to AVG8 Link Scanner. I disabled this, and tried Firefox again. It worked perfectly for a time. Later, when trying to open Firefox, nothing happened - no crash pop-up, no navegation window - zilch. I tried to re-install the programme, but as soon as I execute it, the "Extracting" pop-up opens then closes immediately. I tried to uninstall Firefox using the Windows control panel, but this did not work - Error 21, whatever that is, then tried to reinstall again with the same result.The Firefox uninstall did work. I unistalled my AVG8 anti-vir and tried again - nothing. I downloaded an older version of Firefox - same result. Something is blocking any activity concerning Firefox and I am totally at a loss to identify it. Can anyone help, please?
== This happened ==
Every time Firefox opened
== this afternoon - May 7th. 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
1. Is there a "hung" firefox.exe process in the Windows Task Manager?
2. Have you tried restarting that PC?
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Problem was worse if a web page was opened that had flash content. When I repeated this process with FF 28, there was no such problem.In case you are using "Clear history when Firefox closes" then try to disable this feature.
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [ ] "Clear history when Firefox closes"
*https://support.mozilla.org/kb/Clear+Recent+History
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Hi, I am not able to restore my ipad (I have tried different techniques but it stays frozen at the Apple logo level). If I try through my computer, it forces me to reset factory settings erasing my Media content which I haven't backed up. Ideas please?
Hmmmm.... you might know the answer....
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My Ipod classic has started to play mono only through the headphones. I have tried different headphones with the same outcome. Is the device repairable or better to upgrade?
Hey Grimeymouse,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPod classic is only playing sound in mono when using multiple headphones.
Since you've likely isolated this behavior to the iPod by trying multiple headphones, see this advice from the "The headphones don't work" section of the iPod troubleshooting basics and service FAQ:
If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.
All the best,
Jeremy -
I recently downloaded ios 6.1.3 in my iphone 3, but unable to install the download. This message keeps showing "unable to install update, an error occurred installing the ios 6.1.3 I have tried several times but the same message keeps coming. What is the solution?
There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models -
my ipad mini does not restart when i press and hold the home and power buttons for a minute or more. what do i do? i really need to access some information on it. please help.
You need to connect to iTunes and restore.
iOS: Not responding or does not turn on
You may need to put the device into recovery mode, this is covered in the link on this page.
Did you back up the device? -
I got a new cord to charge my iPhone 5c. After a few weeks it stopped charging
sometimes when I do plug it it does not indicate thAt it's charging but the percentage goes up.
What do I do? IFirst ensure there is no fluff or debris in the charging socket of the iPhone
Is the new cable a genuine Apple cable ,or a cheap knockoff ? -
My phone has been plugged in to my computer for more than one hour and the status bar only shows about less than 1/4 completed. I have an iphone 5s btw.
Depends on how strong your wifi connection is.
you can try a reset hold down the home/sleep button together until you see the apple logo and then release. -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
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There are several different incompatible media sold as writeable CDs. You MUST match the media to the abilities of your drive.
I was flummoxed by buying 8x media when my drive was a 2x drive. I needed the other type, and there was nothing helpful in the diagnostics or the packaging that helped me understand that.
EDIT: There is an interesting helpful feature buried in System Profiler ... (read the last two lines of the report):
About this Mac > ( More Info ) > Report > Disc burning -
"Firefox About page says I have 3.6.3 but the add-on page says I have 3.0.8"
I have firefox version 3.6.3, however when I go to download some addons Firefox says I have 3.0.8 and won't let me download some addons. Here is a picture: http://i50.tinypic.com/10p9hea.jpg
Also when filling out this question it says I have Firefox version 3.0.8 when the Help -> About page says I have 3.6.3. I have tried upgrading again and I get the same problem.
I also have random crashes, sometimes it crashes before the firefox window appears when I open Firefox. I have done many virus scans with different virus scanners and I have realtime protection.
== This happened ==
Every time Firefox opened
== I don't knowCheck the '''general.useragent''' prefs on the '''about:config''' page.
You can open the ''about:config'' page via the location bar, just like you open a website.
Filter: '''general.useragent'''
If any ''general.useragent'' prefs are bold (user set) then right-click that pref and choose ''Reset''.
See [[Finding your Firefox version]] and [[Web sites or add-ons incorrectly report incompatible browser]]
See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default -
Ical on iphone does not sync with ical on mac, but the mac does it!
My ical on my iphone does not sync with ical on mac using MobileMe, but reverse it works very well.
so typing an new event in ical on my phone will NOT appear in ical at my computer. Typing a new event on my mac, than within 10 seconds it appears on my phone.
anybody know how to resolve this? never had the problem before
problem 2: ical on my iphone seems to duplicate a lot of events. Non of them are duplicated on my computer.
related problem?
thank
HeinI have solved my problem - don't know if yours is the same. I noticed on iPhone, when I listed the calendars there are two sections: the top line showed "All Calendars ->"; when I click on that I get duplicate entries for everything.
Below that is:
"From My Mac.
"All from My Mac ->", followed by a list of individual calendars. When I clicked on that I got single entries.
This led me to realize that in my Settings ->Accounts I had the old "...mac.com" a/c and new "..me.com" a/c. I had thought it didn't matter.
Once I eliminated the "mac.com" A/c, I had only one set of calendars.
Hope this helps you.
Val J -
I am getting error messages whe I try to open itunes. I have tried to reinstall three times.
What does the error message say? (Precise text, please.)
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Wherever I find Firefox on my computer, it will not open. i cannot get beyond the icon or the file. Clicking on them gets no result.
If I try to uninstall and download again, it tells me it cannot proceed in either case until I close Firefox. But it will not close. So I am totally stuck. It worked well up to about a fortnight ago.hello xennophon, does the following help article contain a solution for your problem?: [["Firefox is already running but is not responding" error message - How to fix it]]
in some cases this error at startup might also be a symptom of malware active on the pc. please do a full scan of your system with your security software already in place and/or an alternative like the [http://www.malwarebytes.org/products/malwarebytes_free/ free version of malwarebytes]. -
I have a new iphone 6 (64 Gb) that i have had for roughly 2 weeks. Last night i plugged in my charger that came in the box with the phone and plugged it into an outlet that is not used for anything else. My phone suddenly stopped charging and gave me the message that the accessory is not supported. The box of the charger seemed hot at the time. Thinking it was a faulty cord, i borrowed a friends charger today (also the original apple charger) and it would not charge and gave me the same message. I tried three more chargers and still no charge and i got the same message every single time. My phone is now dead and will not turn on. Can someone explain what is wrong? And if i am going to need a new phone and if warranty should cover it since it was not user caused damage
warranty will cover it. Did you try only by changing the power adapter or did you change both cable and power adapter?
if you did the latter, see this page: https://www.apple.com/support/iphone/repair/battery-power/
you'll be able to contact Apple Support from there.
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