Firefox is crashing every single time I try and open it

After using Firefox on my laptops for years proble free a few days ago it started crashing every single time I tried to open it,The web page opens for about one second then crashes and I get the crash report dialogue box this happens in safe mode as well. I do not have time to do any editing to my browser page as it crashes within a second. I have uninsalled and reinstalled Firefox 3.68 and have just downloaded the beta 4 to see if that might work but same problem.IE works fine and from there have tried to load dozens of websites on firefox as firefox is my default browser. As I have said the site loads no problem but instantly crashes. Very grateful for any help

Hi,
I am facing the same problem. Even thought following the procedure said by TonyE, I'm not able to browse any web page. I'm able to open firefox, but not able to browse any website.
The error is as follows:
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13
BuildID: 20101203075014
CrashTime: 1296738297
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1296736254
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 16
StartupTime: 1296738290
Theme: classic/1.0
Throttleable: 1
URL: http://google.com/
Vendor: Mozilla
Version: 3.6.13
This report also contains technical information about the state of the application when it crashed.
Request to help me on this.
Thanks in advance

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Date/Time:
2012-07-02 21:36:35.403 -0400
OS Version:
10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version:
4.1.3 (4533.19.4)
Build Version: 1
Project Name:   WebBrowser
Source Version: 75331904
PID:
413
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:
KERN_PROTECTION_FAILURE (0x0002) at 0x00000008
Thread 0 Crashed:
0   com.apple.Safari
0x002b80ba 0x1000 + 2846906
1   com.apple.Safari
0x002b812e 0x1000 + 2847022
2   com.apple.Safari
0x002b89a1 0x1000 + 2849185
3   com.apple.Safari
0x002b8a01 0x1000 + 2849281
4   com.apple.Safari
0x000146a5 0x1000 + 79525
5   com.apple.AppKit
0x9343439e -[NSDocument removeWindowController:] + 87
6   com.apple.Safari
0x00071180 0x1000 + 459136
7   com.apple.AppKit
0x932a780a -[NSWindowController _windowWillClose:] + 209
8   com.apple.Safari
0x00130583 0x1000 + 1242499
9   com.apple.Foundation
0x927f3b97 _nsnote_callback + 230
10 com.apple.CoreFoundation
0x908563d2 __CFXNotificationPost + 345
11 com.apple.CoreFoundation
0x9084db51 _CFXNotificationPostNotification + 600
12 com.apple.Foundation
0x927ec128 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
13 com.apple.Foundation
0x927f30c9 -[NSNotificationCenter postNotificationName:object:] + 55
14 com.apple.AppKit
0x932a760e -[NSWindow _close] + 103
15 com.apple.AppKit
0x932a7580 -[NSWindow close] + 34
16 com.apple.Safari
0x00070c52 0x1000 + 457810
17 com.apple.Safari
0x00070bd5 0x1000 + 457685
18 com.apple.Foundation
0x927f79e9 -[NSArray makeObjectsPerformSelector:withObject:] + 324
19 com.apple.Foundation
0x9280866d -[NSArray makeObjectsPerformSelector:] + 141
20 com.apple.AppKit
0x9340e1d1 -[NSApplication _deallocHardCore:] + 215
21 com.apple.AppKit
0x9340dce4 -[NSApplication terminate:] + 629
22 com.apple.AppKit
0x9340da62 -[NSApplication _terminateSendShould:] + 63
23 libobjc.A.dylib
0x90a5cd76 objc_msgSendv + 54
24 com.apple.Foundation
0x92802d82 -[NSInvocation invoke] + 932
25 com.apple.Foundation
0x92842cca __NSFireTimer + 199
26 com.apple.CoreFoundation
0x9082d756 CFRunLoopRunSpecific + 3341
27 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
28 com.apple.HIToolbox
0x92e01878 RunCurrentEventLoopInMode + 285
29 com.apple.HIToolbox
0x92e00eb9 ReceiveNextEventCommon + 184
30 com.apple.HIToolbox
0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit
0x93286f45 _DPSNextEvent + 572
32 com.apple.AppKit
0x93286b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
33 com.apple.Safari
0x0000f6f9 0x1000 + 59129
34 com.apple.AppKit
0x932808c4 -[NSApplication run] + 512
35 com.apple.AppKit
0x93274820 NSApplicationMain + 573
36 com.apple.Safari
0x0000749b 0x1000 + 25755
37 com.apple.Safari
0x0010e512 0x1000 + 1103122
38 com.apple.Safari
0x00007219 0x1000 + 25113
Thread 1:
0   libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1   com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2   com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3   com.apple.Foundation
0x928585da +[NSURLCache _diskCacheSyncLoop:] + 206
4   com.apple.Foundation
0x927fbcfc forkThreadForFunction + 123
5   libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 2:
0   libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1   com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2   com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3   com.apple.Safari
0x00026c6d 0x1000 + 154733
4   com.apple.Safari
0x00026b26 0x1000 + 154406
5   com.apple.Safari
0x00026aab 0x1000 + 154283
6   libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0x00000008 ecx: 0xa0813d04 edx: 0xffffffff
edi: 0x026737a0 esi: 0x00000000 ebp: 0xbfffe528 esp: 0xbfffe4f0
   ss: 0x0000001f efl: 0x00010286 eip: 0x002b80ba   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
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/System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFound ation
0x94239000 - 0x94277fff com.apple.securityinterface 2.2.1 (27695)
/System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterf ace
0x94293000 - 0x942a2fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x942a9000 - 0x942b4fff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94300000 - 0x9431afff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94320000 - 0x9463ffff com.apple.QuickTime 7.6.4 (1327.73)
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94703000 - 0x94711fff com.apple.framework.Apple80211 4.5.5 (455.2)
/System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x947c7000 - 0x9490dfff com.apple.AddressBook.framework 4.0.6 (490)
/System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94999000 - 0x949a8fff com.apple.DSObjCWrappers.Framework 1.1
/System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrap pers
0x949af000 - 0x949d8fff com.apple.LDAPFramework 1.4.2 (69.1.1)
/System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949de000 - 0x949edfff libsasl2.2.dylib
/usr/lib/libsasl2.2.dylib
0x949f1000 - 0x94a16fff libssl.0.9.7.dylib
/usr/lib/libssl.0.9.7.dylib
0x94a22000 - 0x94a3ffff libresolv.9.dylib
/usr/lib/libresolv.9.dylib
0x94f57000 - 0x94f8ffff com.apple.PDFKit 1.0.4
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framewo rk/Versions/A/PDFKit
0x96f70000 - 0x97047fff com.apple.QuartzComposer 1.2.6 (32.25)
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer .framework/Versions/A/QuartzComposer
0x970d0000 - 0x970d0fff com.apple.quartzframework 1.0
/System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98f68000 - 0x98f91fff com.apple.CoreMediaPrivate 15.0
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMedi aPrivate
0x9990a000 - 0x99941fff com.apple.Syndication 1.0.8 (56.1)
/System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b562000 - 0x9b5a2fff com.apple.CoreMediaIOServicesPrivate 20.0
/System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/ A/CoreMediaIOServicesPrivate
0x9b8e1000 - 0x9b8f3fff com.apple.SyndicationUI 1.0.8 (56.1)
/System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndication UI
0x9fefc000 - 0x9ffaafff com.apple.QTKit 7.6.4 (1327.73)
/System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: Deskjet 3840, HP, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA

You installed the Conduit spyware. To remove it, select Go ▹ Go to Folder… from the Finder menu bar, then copy the following text into the box that opens:
~/Library/Application Support/Conduit
Delete the selected item, if it exists.
Now select Go to Folder… again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder… again and copy:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in.

Updated to iTunes 11.0.1 on my iMac 10.6.8 and it crashes every single time on launch.

As above, I foolishly updated to iTunes 11.0.1 after a software update prompt on my iMac 10.6.8, thinking I was doing a good thing getting my machine ready for my daughter's new iPad mini tomorrow.
As it stands, the iPad is going to be such a let down as iTunes is crashing every single time on launch, never my own frustration having no access to my tunes. Thanks a bunch Apple.
Can someone please state in easy to follow instructions how I might repair iTunes.
If it helps with a solution, I have a Jan 2012 backup of the app which I cannot open receiving the following message:-
"The file “iTunes Library.itl” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
The actual error the new iTunes is giving is below:-
Process:         iTunes [445]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         11.0.1 (11.0.1)
Build Info:      iTunes-1101012001000000~1
Code Type:       X86 (Native)
Parent Process: launchd [111]
Date/Time:       2012-12-24 07:46:06.599 +0000
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          302421 sec
Crashes Since Last Report:           14
Per-App Interval Since Last Report: 454 sec
Per-App Crashes Since Last Report:   14
Anonymous UUID:                      C93206E3-0B10-4192-81DA-96A191E026FC
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000001d3a9000
Crashed Thread: 17
In anticipation, thanks.

Thanks Mike.
What I have ended up doing is
purchasing Snow Mountain 10.8.2 & installing
doing the disk repairs as you stated
rebooted
and eventually things seem okay with iTunes having synced an iPod, viewed playlists and played a load of tunes.
Disappointed Apple have again failed with a piece of software and have taken £13.99 that I needn't have spent but pleased to not be letting the daughter down tomorrow.
Thanks for your help Mike.
Happy Christmas.

When i press try to download photoshop cc at 42% percent it says it has failed to download every single time i try to download it

when i press try to download photoshop cc at 42% percent it says it has failed to download every single time i try to download it

ZiLe Orbital for information on how to resolve download errors please see Error downloading and installing Creative Cloud application.

"Safari Quit Unexpectedly" Every time I try and open it?

Every time I try and open my safari, I get a problem report for Safari saying "Safari Quit Unexpectedly" and I can either hit "OK" which closes the box, "Reopen" which just brings that message up again, or "Show Details" which gives me a long list of coding, that I don't understand one bit. This has been happening for almost 2 weeks! Please help!!

If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

I get 'Error 6' every time I try and open photoshop!

I purchased photoshop a little over a month ago. I functioned for about three weeks, and for the past week every time I try and open it I get a window that says 'licensing for the product has stopped working.........Error: 6'--I have attached it here for clarity.
I have had no luck getting through to customer service. I did find an article on adobe.come that led me through some steps to correct this issue, but they did not work.
It is so frustrating! Anyone have a solution? Thanks!
SF Ellen-

Please let us know if this works.
I have a similar problem.
I have a macbook pro with a 320gb internal disk and a 64gb solid state disk. i run the OS and apps off the SSD and keep my data on the spinning disk.
My system has been running well for months. it crashed today. i fixed permissions on all disks.
I can start photoshop CS4 when i boot off the internal disk, but i get "Error 6" when i boot off the SSD.
I have read a bunch of articles and tried some things that haven't worked.
I'm up for un-installing and re-installing if it will help.
Thanks,
Bert

My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open. Powerpoint and the other applications still respond!

my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!

The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob

Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even downlode my music or watch my movies! what is going on?

Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even get my music on it or watch my movies! what is going on?
A box will pop up and tell me there is a new version of itunes to download, but i'm un able to click on that either

Hi Coreenfrombc,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

Why does my iWorks Keynote freeze every time I try and open ppt files???

For whatever reason, my iWorks Keynote freezes every single time I attempt to open a powerpoint file or open office file. I was under the impression that keynote would be able to read ppt files but now I am thinking that this was misleading. I have the latest software and upgrade (iWorks 09') and am not sure on how to review my powerpoints for school. Can someone tell me what's going on?

For whatever reason, my iWorks Keynote freezes every single time I attempt to open a powerpoint file or open office file. I was under the impression that keynote would be able to read ppt files but now I am thinking that this was misleading. I have the latest software and upgrade (iWorks 09') and am not sure on how to review my powerpoints for school. Can someone tell me what's going on?

HT5191 the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file. this is what it says every time i try and open itunes why ?

the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file. this is what it says every time i try and open itunes why ?

Sounds like a permission issue.
Navigate to the iTunes Music Library.itl file
The path should be Username/Music/iTunes/
Right click on the iTunes Library.itl and select Get Info
The window will open on the left hand side. Go to the Sharing and Permissions section at the bottom
Click the padlock to allow changes and enter your Mac logon password
Select yourself and make sure you have Read & Write selected. Click padlock to lock it again
Close the Get Info window and try and start iTunes

Every time i try and open safari i get an error message.. how do i reinstall safari so that i can open and use it?

every time i try and open safari i get an error message.. how do i reinstall safari so that i can open and use it?

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Excel 2013 crashes every single time I click on Power Query Tab and try anything

I have Windows 7 Professional 64 bit. I installed Office 2013 Professional Plus 64 bit. I dont have any older versions of office. I downloaded and installed power query 64 bit. I start excel, click on power query tab and select any option, excel crashes
and closes, every single time.
The event viewer says "Excel is running into problems with "microsoft power query for excel" add-in If it keeps happening disable this add in and check for updates.
P1: 700160
P2: 15.0.4420.1017
Event ID: 300
Task Category : None
Level: Information
User: N/A
Keywords: Classic
Excruciatingly frustrating to have such an unintuitive message. What should I do to get power query working in excel 2013 and most importantly for excel to function ?

Hi,
It should be the latest version of Power Query. Make sure there is no old version of power Query installed in your computer.And what happens if you reinstall Power Query add-in or repair your office program?
Also Microsoft Power Query for Excel requires Internet Explorer 9 or greater.
Wind Zhang
TechNet Community Support

Firefox is crashing every single time I try and open it

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