Firefox is crashing in Windows 7. Most of the time when hovering over it in the taskbar. Never seen this much crashing with any other program ever.

If I am in another program and hover over the firefox using the taskbar, moving the cursor over the various open windows is okay until moving to the left usually. Crashes up sometimes up to 10 times or so in a couple of hours. I use gmail and it is open at all times. I've turned off many of my plugins. I am a web designer and am on firefox most of the time - all day long. I started writing this without a crash id number so will not provide one now. Can send later when it crashes again.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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Firefox freezes (along with any other program I might have running) a minute or two after I have started my session. After a minute or so, it's O.K.

Firefox freezes (along with any other program I might have running) a minute or two after I have started my session. After a minute or so, it's O.K. I have disabled all off my extensions and the problem still persists.

Hello Meg, the phone allowed me to stay on long enough to download a new app but then shut down the app centre and returned to the home screen.
Was there a specific "fix App" for this?

Firefox will not download and neither will any other program, ever since I accidentally deleted it.

I tried to clear a history and accidentally trashed firefox, It disappeared from my dock, so I opened Safari and tried to re-install firefox. Now, it will not download. Nothing from any site will download at all. What do I do?

It sounds as though your PC is infected with fake antivirus software. The detailed cleanup instructions vary depending on which fake AV you have. However, as a first step, try this:
Download the following on a different PC, copy them to a USB flash drive or CD, and then run them on the infected PC:
Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware : http://www.superantispyware.com/
Hopefully these will get you back online safely. If not, search for clean-up instructions for the specific malware.

Using Firefox 7 in Windows 7, however, when hovering over task bar the icon reveals Firefox 4 beta 12. Is there a fix, please?

When hovering over the Firefox icon in the task bar on a blank desktop in Windows 7, the wrong version is revealed.

Hello jesterabk, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

My Firefox keeps crashing with flash websites

My Firefox keeps crashing with flash enabled websites. I disabled all plugins and addons and keeps doing it. Cannot browse the web for more than a couple minutes without a crash. Crash reports is basically always the same with the exception of the site where the crashing event is triggered.
AdapterDeviceID: 0x0611
AdapterVendorID: 0x10de
Add-ons: savesession%40noasobi.net:1.3.1.6,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1
AvailablePageFile: 4720615424
AvailablePhysicalMemory: 2675757056
AvailableVirtualMemory: 1845903360
BuildID: 20130409194949
CrashTime: 1368383965
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1367196491
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0611, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.11.8618
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 228
StartupTime: 1368383939
SystemMemoryUsePercentage: 23
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.youtube.com/
Vendor: Mozilla
Version: 20.0.1
Winsock_LSP: Amplusnet LSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
Amplusnet LSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\WINDOWS\system32\PCProxy.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 : mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : mswsock.dll
RSVP UDP Service Provider : 6 : 2 : mswsock.dll
RSVP TCP Service Provider : 6 : 1 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{77EF9ABB-4B1B-4D36-AB76-8BC526DFB0D3}] SEQPACKET 5 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{77EF9ABB-4B1B-4D36-AB76-8BC526DFB0D3}] DATAGRAM 5 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5D33D080-0BD0-4AC0-81B4-7D4E389A9F2F}] SEQPACKET 4 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5D33D080-0BD0-4AC0-81B4-7D4E389A9F2F}] DATAGRAM 4 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D373E84F-B180-430A-9292-4DAC7E089C1A}] SEQPACKET 3 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D373E84F-B180-430A-9292-4DAC7E089C1A}] DATAGRAM 3 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0ECC35C1-A8D8-47BE-A8DC-F4F3D54A2973}] SEQPACKET 0 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0ECC35C1-A8D8-47BE-A8DC-F4F3D54A2973}] DATAGRAM 0 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE676D95-0EAB-4DCF-8901-63F56860A6E0}] SEQPACKET 1 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE676D95-0EAB-4DCF-8901-63F56860A6E0}] DATAGRAM 1 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BA734C90-C8ED-4551-BEF2-A35F5632D3E4}] SEQPACKET 2 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BA734C90-C8ED-4551-BEF2-A35F5632D3E4}] DATAGRAM 2 : 2 : 2 : mswsock.dll
Amplusnet LSP : 2 : 0 : C:\WINDOWS\system32\PCProxy.dll
This report also contains technical information about the state of the application when it crashed.

If you open a new tab in Firefox to the '''about:crashes''' page you may be able to click through to your crash data on the Mozilla's crash stats server. These page have a link you can post here for volunteers to take a look. Check the date/time on the crash, though, to make sure it is for the relevant time period.

Why does Firefox not open my windows and tabs from last time until I have tried starting 3 or 4 times?

I have this problem with opening Firefox:
My Startup options are set to "When Firefox starts: Show my windows and tabs from last time"
However, each time I start Firefox, by clicking the icon in the Taskbar, it opens with a single blank tab.
I repeat this using "Open New Window" and when I have up to 3 windows, all with single blank tabs open, I close them all. Once more I use "Open New Window" which only then opens with my windows and tabs from last time.
Naturally, this induces initial panic each time, because I dread the thought of losing all my current tabs.
What is going on here?
How can I fix it?
< Firefox 27.0.1 with Windows 7 Home Premium.>

This started happening to me with the upgrade to v30. Previously, new windows did the proper thing of showing previous tabs/windows.
I have history on, not in private mode, and have cleared cache.

Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8

Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8.

Also when I click on the link in my email to activate my account (in the hopes that a solve will be emailed to me) I get this message -
"Something is wrong
We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address."
Same message if I cut and paste the link.

The Firefox window pops up on a regular interval when any other program is being used, even when a film is playing in full screen mode from Firefox.

The Firefox window pops up on a regular interval (I think every 5 or 10 min) when any other program is being used, even when a film is playing in full screen mode from Firefox. It does not happen if Firefox is not running (i.e. it does not start by itself). The OS is Windows 7 SP1 and this begun after installing the Firefox update 5.0.1. Exactly all programs are updated with the latest version, the computer is clean according to Microsoft Security Essentials. Please solve this problem.

-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> go to Help Menu -> select '''Restart with Add-ons Disabled'''
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select "EVERYTHING"''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
-> go to Tools Menu -> Options -> General -> in '''Startup''' section click '''Reset to Default''' button -> place Checkmark on '''Show the Downloads window when downloading a file''' -> select Radio Button option2 '''Always ask me where to save files'''
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Remember History"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window
-> click the Favicon on SearchBar -> click '''Manage Search Engines''' -> select all Unwanted Search Engines and click '''Remove''' -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)
-> Restart Firefox
You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.

With Firefox open an update window came up; I clicked on Restart Later. When I later clicked on Firefox icon, a message brefly appeared "Firefox is damaged and cannot be opened" and the icon changed to a generic one with the "Do Not" slash across it.

With Firefox open an update window came up; I clicked on Restart Later. When I later clicked on Firefox icon, a message briefly appeared "Firefox is damaged and cannot be opened" and the icon changed to a generic one with the "Do Not" slash across it.

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

When firefox starts show my windows and tabs from last time is greyed out

firefox 4.0 startup. when I go to general under options when firefox starts show my windows and tabs from last time it is grayed out and I can't select it.

Yes, that can happen if you run Firefox in [[Private Browsing]] mode.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Uncheck: [ ] "Automatically start Firefox in a private browsing session"

After closing Firefox to use IE8 or any other program, everything is very choppy and slow. I have to go into Taskbar, Processes, and close firefox.exe manually (which is using up all the memory/CPU). Then, and only then, does everything behave normally. W

After closing Firefox to use IE8 or any other program (like InterVideo to watch a DVD), everything is very choppy and slow. I have to go into Taskbar, Processes, and close firefox.exe manually (which is using up all the memory/CPU and should have closed before). Then, and only then, does everything behave normally. What is going on and what am I doing wrong or missing??
== This happened ==
Every time Firefox opened
== about a couple months ago and happens every time I close Firefox.

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: '''[http://kb.mozillazine.org/Kill_application Kill Application]'''
'''Causes and solutions for Firefox hanging at exit:'''
'''[[Firefox hangs]]'''
'''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
'''[[Firefox is already running but is not responding]]'''
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox SafeMode is a diagnostic mode that disables extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
'''''Other Issues''''': to correct security/stability issues
'''Update Java''': your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010)
''(Windows users: Do the manual update; very easy.)''
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.

Are there known issues concerning double clicking in FF? We found bug 542068. Most of the issue we found have to do with Flash. Does it affect other applications (JSP/Javascript) too?

Are there known issues concerning double clicking in FF? We found bug 542068. Most of the issue we found have to do with Flash. Does it affect other applications (JSP/Javascript) too?

If there is a pattern of the application working up to Firefox 3.6.3 and not working starting with Firefox 3.6.4, there could be a problem with trying to communicate events between firefox.exe (which hosts pages) and plugin-container.exe (which hosts some plugins). You can tweak your settings to force plugins to run in firefox.exe to see whether this is the problem. This article has some background information on that:
http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
''Do you know if there are problems with Firefox 3.6 when you double click in a JSP/JAVA/Javascript application?''
No, I don't know. Obviously I can't read every post here, but I haven't read about it before.
Is it a stupid question to ask: why does that matter?? To fix the application to work in Firefox 3.6 and above, we need to see a page that works on other browsers and fails in Firefox. It doesn't need to be the whole application, just enough to demonstrate the problem so that if we solve it, then you can apply that learning back to your application.

I can't forcequit firefox and shutdown my computer, nor can I open up any other programs or applications. Does anyone know how to fix this? please help this poor soul.

I can't forcequit firefox and shutdown my computer, nor can I open up any other programs or applications. Does anyone know how to fix this? please help this poor soul.

You can force quit applications
>Force quit
if that does not work you can force quit a computer shut down by hold the power button for an extended period.

I use QVC online a lot. When hovering over a catagory headings at the top of the page, a drop down menu shows a list of subcategories. Is this feature available in Firefox 4 & 5? If so, how do I turn it on?

I use QVC online a lot. When hovering over a category heading in IE9 a drop down menu appears with detailed subheadings for that category. Is this feature available in Firefox versions 4 and 5? Is this something that can be turned on in Firefox 4 & 5? If so, how do I turn this feature on?

Hey Dave,
How did you get on with this?
Have you tried CSS position:fixed? I have been playign around with it on my own project (and in fact are just about to post a related question) and can confirm that it works with a plain old DIV.
SVG I can't be sure though..
Certainly give it a try.
Cheers

When installing itunes 10 uding windows xp I get the following error: "There is a problem with this Windows Installerpackage. A program run as part of the setup did not finish as expected. Contact your sipport personnel or package vendor." - any ideas?

When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?

using MSICUU2.exe didn't help me. But, the new replacement app did:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
I fixed my problem like this:
Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way.   Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this.   But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately.   And you will not be able to install it and have a similar issue as per your Itunes install.   This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently.   It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed.   How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE,   Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc...   Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci

Firefox is crashing in Windows 7. Most of the time when hovering over it in the taskbar. Never seen this much crashing with any other program ever.

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