Firefox is creating huge numbers of crash reports.

Ever since updating to version 20 from 19 Firefox has been creating huge numbers of crash reports and filling up my hard drive. Yesterday it created 8609 reports totaling 312.3 MB. In the first 5 days after the update it created 32,672 reports totaling 1.4 GB. Today it created 60 crash reports in 5 minutes. However it has never crashed! I turned off crash reporting and so far it seems to have stopped. I had to delete the report files to recover the hard drive space.
PCLinuxOS Phoenix 2013
Gateway Solo 5300
512 MB RAM
NOTE: I had to delete most of the printer information from the troubleshooting information to get the post under the 30,000 character limit.

Additional info: I installed Seamonkey (yes, I know, another Mozilla browser). The results with Flash player were the same. 210 crash reports, 7.6 MB in less than 2 minutes. I have submitted a bug report to Adobe as well.
Tim KD7ADG

Similar Messages

  • Ever since installing Firefox 4 beta, even on regular Firefox, I get the pop-up "Crash Reporter"

    ever since installing Firefox 4 beta, even on regular Firefox, I get the pop-up "Crash Reporter": Add-ons: [email protected]:4.51,{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}:6.0.16,{20a82645-c095-46ed-80e3-08825760534b}:1.2.1,{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.872,[email protected]:1.1,[email protected]:1.0.4,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13.

    Are you using a nightly build or a beta?<br />
    Did you create a new profile folder for that beta?<br />
    You can see the crash reports in the "Crash Reports" folder in the parent Firefox folder of your profile folder.
    Help > Troubleshooting Information > Profile Directory > Open Containing folder
    See [[Profiles#How_to_find_your_profile|Profiles - How to find your profile]]
    Linux: ~/.mozilla/firefox/Crash Reports

  • Multiple crashes daily of mozilla firefox with windows operating system. Crash reports sent but no change.

    for the past 4 weeks, firefox crashes daily multiple times. I already have it set to send the crash report to mozilla but no change/help from firefox. why the constant crashing?

    Hi bostongio9
    Your crashes all have a different crash signature.
    You can try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 18.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    Maybe also do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • I have updated all the plugins, I have uninstalled and reinstalled firefox. I have sent numerous crash reports to you, yet it continues to crash. Can you help?

    I have updated all plug-ins, uninstalled and reinstalled firefox, sent numberous crash reports, Firefox is still crashing when I open it. Can you help? Here are the crash details:
    AdapterVendorID: 1002
    AvailableVirtualMemory: 2041921536
    BuildID: 20110615151330
    CrashTime: 1309523341
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1309179293
    Notes: AdapterVendorID: 1002, AdapterDeviceID: 5b62, AdapterDriverVersion: 8.162.0.0

    https://crash-stats.mozilla.com/report/pending/40811976-6063-4df1-b2ba-b82972110929
    https://crash-stats.mozilla.com/report/pending/1f1e849a-240e-4017-bbfc-485832110929
    https://crash-stats.mozilla.com/report/pending/2b3b5fc3-f3ed-47df-aa8e-293452110929
    https://crash-stats.mozilla.com/report/index/bp-9156003e-2cd4-488f-a6fb-195ff2110930
    https://crash-stats.mozilla.com/report/pending/7bc611b9-6d9d-4a4e-a32d-443ba2110929
    https://crash-stats.mozilla.com/report/pending/477fda1b-b03b-469e-ad85-878282110929
    https://crash-stats.mozilla.com/report/pending/4983f2ce-592c-4963-bcf5-319bb2110929
    https://crash-stats.mozilla.com/report/index/bp-25958efc-bef3-4366-a857-1cfa92110930
    https://crash-stats.mozilla.com/report/pending/881f2ee5-0b3c-4470-8590-401572110929
    https://crash-stats.mozilla.com/report/pending/7f30c50f-833e-41d3-946e-e66d62110930
    https://crash-stats.mozilla.com/report/index/bp-51bb0656-a417-42ff-87fb-b72942110930

  • Not been able to open firefox for days just keep getting crash reporter, tried everything, no joy

    for the past few days, a week at most, i've been unable to open firefox, it just keeps giving me the crash reporter..
    i always use firefox, i've not installed any add ons (i did install dropbox lately but thats about it), i always have adblockplus running, have done for months never had a problem
    having to use Opera at the minute cos Chrome is the slowest browser known to man (why everyone sings its praises i'll never know)
    then one day, i tried opening firefox, it said checking compatibility of add-ons, then gave the crash reporter box, not been able to do anything since
    i've followed all guides on here, i've reset all settings, i've updated the add-ons it said i had, i've tried booting in safe mode..
    ..all with the same result, crash reporter
    so please dont tell me to go into firefox and change settings as i cant even open firefox
    here is my latest crash report ID
    Crash ID: bp-27aa708f-12d0-4b17-ac96-0961a2130115

    Further info
    Please follow the instructions in the article from the above post. In fct you have a second suspicious file showing on your report so look specifically at and scan files ''gblrofmx.dll'' & ''sprotector.dll''
    If possible I suggest you quarantine the files rather than deleting them immediately. Also note that you may need to start Windows in safe mode (or Windows safemode with network access) in order to find and move or delete the files.
    * Use F8 to access Windows safe mode <br /> http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode <br />http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
    For forum cross referencing purposes
    * Report for CrashID [https://crash-stats.mozilla.com/report/index/27aa708f-12d0-4b17-ac96-0961a2130115 27aa708f-12d0-4b17-ac96-0961a2130115]
    ** Crash Signature: nsInputStreamPump::OnInputStreamReady(nsIAsyncInputStream*)
    ** related bug 801394, and contributors thread [https://support.mozilla.org/en-US/forums/contributors/708895 nsInputStreamPump::OnInputStreamReady Crashes (Malware)]
    ** files without ID ''RocketDock.dll , gblrofmx.dll , sprotector.dll''
    * sprotector.dll some suspicions about this being possible malware trojan <br />''Bug 785940 - Firefox startup crash in SECMOD_GetModuleSpecList @ __hash_open with SProtector.dll (Safend Protector, Sophos SafeGuard or TrojanDownloader:HTML/Sprotector.A?) ''<br /> thread [/questions/937251 Firefox crashes]
    * gblrofmx.dll likely to be the malware responsible for current crashes

  • FIREFOX WON'T LOAD ACCORDING TO CRASH REPORTER

    Cannot run Firefox had a problem
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB5; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 1.1.4322)

    If you start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]].
    For us to look at your crash report please read:
    https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox
    Paste the contents of a few of the text files in the ''submitted'' folder here.

  • Firefox will NOT Open...Crash report appears...WHY?

    AdapterDeviceID: 68a1
    AdapterVendorID: 1002
    Add-ons: [email protected]:0.79,{dc572301-7619-498c-a57d-39143191b318}:0.3.8.5,{BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0,{B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.3.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0
    AvailableVirtualMemory: 4080922624
    BuildID: 20110318052756
    CrashTime: 1301350093
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1301336545
    Notes: AdapterVendorID: 1002, AdapterDeviceID: 68a1, AdapterDriverVersion: 8.713.3.3000
    D3D10 Layers? D3D10 Layers-
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 395
    StartupTime: 1301350092
    SystemMemoryUsePercentage: 27
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 4294836224
    Vendor: Mozilla
    Version: 4.0
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    This report also contains technical information about

    This was one of my first results on Google searching for this problem, so I thought I should give it a reply now that I can reply from Firefox.
    I'm really not sure what fixed it. One of the pages I read when I was reading about mswsock.dll suggested any issues with it might be caused by spyware or a virus. This seemed likely since I'm running a fresh install of Windows 7 64-bit and had yet to protect it. I downloaded and installed Microsoft Security Essentials, and when I restarted my computer to finalize the install of MSE, Windows updated. When I got back into Windows I immediately started a scan, but the second thing I did was try to open Firefox, which actually opened. So three possible fixes:
    -Merely installing Microsoft Security Essentials. Least likely to have fixed it.
    -Updating Windows. More likely to have fixed it, but still doubtful.
    -Restarting my computer. Most likely to have fixed it. It seems to me that rebooting hasn't been a magic fix since I ran Windows 98, so I often forget to try it, but honestly most of the time that's all a computer needs is to be turned off and on.
    Good luck.

  • When I try to open Firefox I get a message: Mozilla Crash Reporter: firefox had a problem and crashed. Will try to restore your tabs and windows when it restarts. When I click on restore this same error box keeps appearing

    I can't open Firefox and thus can't get to my.yahoo.com or any of my bookmarks.

    Everything is good. Downloaded 8.0 and got fully restored - bookmarks too. Thanks for being so helpful, Swarnava.
    JackDrake

  • Firefox crashes on load, just displays Crash Reporter

    For the last three weeks or so, when I try to start Firefox (v26.0) it crashes and the Crash Reporter is displayed
    Clicking to start Firefox again just displays the Crash Reporter again
    I have tried:-
    1. resetting firefox (using the reset option in troubleshooting)
    2. uninstalling and reinstalling Firefox (including removing setting information)
    3. disabling hardware acceleration
    4. disabling all extensions and add-ins
    5. creating a new profile
    but it is still the same
    I have also tried starting Firefox in safe mode. Sometimes when I hold down the shift key and start Firefox, the crash reporter appears and sometimes I can start Firefox in safe mode
    the latest crash report is at
    https://crash-stats.mozilla.com/report/index/ea4a22dc-da4a-4b18-95f0-c305a2131223
    I don't know what else to try.
    Any suggestions appreciated as I don't want to have to abandon using Firefox (as I love it)
    thanks

    Unfortunately your crash report did not contain clues that helped me.
    Two things you may not yet have tried, that could well help
    # Start in Windows own Safe mode. That may help as it will for instance isolate any plugins. Up to Windows 8 that used the F8 key when booting. <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
    # Try a Clean Install involving deleting program files (but do NOT delete profile files) <br /> [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox]]'''_5-reinstall-firefox'''
    EDIT, for forum cross referencing purposes
    *Crash Reports for your crash IDs<br /> bp-ea4a22dc-da4a-4b18-95f0-c305a2131223<br />f80da5d8-338b-45a5-b9e6-008812131223 <br />(results not found on others)
    *Crash Signature: nsTArray_base<nsTArrayInfallibleAllocator, nsTArray_CopyElements<nsRefPtr<nsXULPrototypeDocument> > >::IncrementLength(unsigned int) | nsHttpHandlerConstructor
    *No bug reports mentioned. OP mentions
    ''Microsoft Safety Scanner and it found a Trojan called Win32/Gatak.DL ''

  • Firefox goes to crash report and will not start when I try to open it

    Crash ID: bp-9dc68df0-f096-454c-82c3-e32bf2130531
    Every time I try to open Firefox, it immediately goes to the crash reporter which says "We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it starts."
    I've ran Anti Malwarebytes, Super Antispyware, Kapersky Security Scan, Microsoft Safety Scanner and Spybot and none of them seem to work. I have, also, tried completely uninstalling and reinstalling without success. I have included my Crash report for you to review. Please help me with this because I am completely out of ideas.

    That is a problem with the audioses.dll file: ''Firefox 21.0 Crash Report [@ audioses.dll@0x2d36 ]''
    *https://crash-stats.mozilla.com/report/index/9dc68df0-f096-454c-82c3-e32bf2130531
    Looks that this file is part of Skype software (PrettyMay Call Recorder for Skype).
    *http://binarydb.com/file/AudioSes.dll-459165.html

  • Firefox will not start (crashes on opening) following upgrade to Ubuntu 10.10; crash report specifies IcedTeaPlugin.so

    After upgrading to Ubuntu 10.10 (Maverick Meerkat) beta, Firefox will not open. A crash report is generated each time. Looking at all the crash reports, they specify the IcedTeaPlugin.so @0x7cec as the point where the crash occurs.

    I was also having the same problem but it disappear once I removed the icedtea plugin from synaptic. After that I tried to re install the icetea plugin again and there was no issue in firefox, it started normally.
    My icetea6-plugin version is 6b20-1.9.1-1ubuntu3

  • Crash report when trying to start firefox and restart option wont work nor does safemode option appear

    Crash report gives error code Crash ID: bp-e93a45d8-59c1-4129-831d-273be2130308
    firefox wont start normally, i just get a crash report window, selecting the restart firefox option just results in another crash report window
    i can force firefox to start in safemode by holding the shift key but cannot see what the issue is or how to rectify it

    hello, this is a crash related to hardware acceleration. please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in ''firefox > options > advanced > general''.

  • Firefox crashes and the crash reporter appears in my screen

    Hello,
    Crash reporter appears when I am trying to open the browser. I click on Mozilla's shortcut but no website opens..just the crash reporter appears the following message:
    "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts."
    It happened after I downloaded and installed some exe. files like live.ID etc.(It's for watching football games just with network access). After that I restored twice my computer at earlier time periods when firefox worked perfectly but still the crash report appeared.
    It's really important for me to get back my bookmarks and passwords since I am an MSc student at the end of my course and time wasting at such a critical time period for my studies could be disastrous!!
    I would appreciate your quick response..
    Kind Regards,
    Amalia Sfakianaki

    your crashreport say that you are using Firefox 9 beta, please try Firefox 8 and check
    * getfirefox.com

  • After updating to vr. 3.6.17 Firefox starts grabbing memory, cpu goes to 100%, and it crashes w/o a crash report, 2-3 times a day

    OS Win2K sp4 AMD Atholn x2
    Firefox announces it cannot provide a crash report on the crash

    I have similar problem only using XPPro/SP3. Once open even if just sitting unused it continues to gobble memory and crashes. It crashed a couple of times a day since the update, has locked the system up a couple of times and crashed a total of 14 times today, the last three while trying to send crash reports. All since the 3.6.17 update. It has become unusable (I'm posting this from Opera 11). From scanning the forum looks like Apple folks are having similar problems with the last update as well.
    If I was of a paranoid turn of mind I'd think it was a way to get people to move to FF4.

  • Firefox will not open again after crashing

    Firefox crashed and brought up the Mozilla crash reporter. When I tried to restart firefox it just brought up another crash reporter and so on. I tried restarting my computer and it did nothing. When I look at the troubleshooting on this website it tells me to look in my menu bar, but I can't even open Firefox to get to that menu. Then it sends me to firefox won't start, and when I click on the part of that page about it crashing, it sends me in a circle right back to the page which told me to check my menu bar. My firefox also recently auto-updated.

    Have you tried running Firefox with all add-on disabled (aka. safe mode)? Look in your start menu, there is an entry called "Firefox (safe mode).

Maybe you are looking for