Firefox is either constantly crashing or it won't start after it caused my computer to crash

Firefox has caused my computer to crash and after starting back up when I tried to open Firefox it just gave me multiple crash reports then it wouldn't even give me that after awhile.

Hi dwennon,
Thank you for your question. Unfortunately it is hard to give support steps without an crash reports. However since Firefox is not starting I would recommend trying to start it in Safe Mode:
*[[Troubleshoot Firefox issues using Safe Mode]]
You can also try to start Firefox with a new profile from the cmd.exe:
# Open a cmd.exe or put cmd.exe in the Start menu
# Paste this:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
#Hit enter and when you see the manager pop up, click create new profile. Enter the name and open Firefox
If then it continues to crash please submit the crash report ids: Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
Looking forward to hearing from you :-)

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