Firefox is giving me a proxy server refusing connection message and my change to no proxy won't stick

I am not finding a solution online that I can understand. Please tell me how what the proxy settings are for Mozilla Firefox's server connection? Firefox is my default web browser and I keep getting messages that say, "Proxy server refusing connection to the internet. Check proxy settings or contact server administrator." I go to the Advanced tab, click on change connection to internet settings, and delete manual proxy information and click on "no proxy." When the window closes and I log back onto the laptop, Mozilla Firefox loads up and I get the same error message again. I don't know how to change the proxy server to no proxy so that it will stay that way and not reset itself to the manual proxy information every time the Mozilla Firefox window reopens. Help!

*http://kb.mozillazine.org/Preferences_not_saved
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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